Remove tag customer-satisfaction
article thumbnail

On the Road to Relief: Restaurant Trends and Opportunities to Watch

Modern Restaurant Management

In 2024, restaurants should make the dining-out experience worth the price tag. Customers want brands to deliver personalized messages , and BofA Global Research indicates that loyalty programs that encourage customers to engage with the brand can increase short-term spending.

article thumbnail

Don’t Get Left Out in the Cold: How Tech Can Help Boost Customer Loyalty This Holiday Season

Modern Restaurant Management

Restaurant operators are now looking for solutions to retain customers as colder weather and economic conditions threaten their bottom line. Customers now expect more than a simple rewards program or general mailing list. Customers now expect more than a simple rewards program or general mailing list.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

IoT Is Revolutionizing The Way Restaurants Operate and Manage Food Safety

Modern Restaurant Management

In fact, leveraging IoT is revolutionizing the sector by optimizing supply chain management, enhancing the customer experience, and facilitating data-driven decision-making. Through the utilization of sensors, RFID tags, and software technology, restaurants can track foods’ movement from the point of origin to consumption.

article thumbnail

Five Tips for Giving Employees Gifts That Will Make a Difference

Modern Restaurant Management

The holiday season provides an opportunity for companies to express gratitude and appreciation to their employees and customers. A positive workplace culture, in turn, enhances job satisfaction and reduces turnover. Recognizing this diversity and catering to it is key to fostering genuine engagement and job satisfaction.

Workshop 176
article thumbnail

Transforming Hospitality: The Rise of RTLS Technology in Hotels

NV Hotels

RTLS utilizes a network of sensors and tags to track the precise location of assets, staff, and guests within a hotel’s premises. Personalized Services: With the data collected through RTLS, hotels can customize services based on guest preferences and behaviors.

article thumbnail

How to effectively harness the power of social media

Hotel Owner

Instagram, for instance, is highly visual and ideal for showcasing the aesthetics of a hotel, while Twitter is more suited for real-time updates and customer service interactions. Social media is not just for broadcasting your hotel and boosting its appeal, it also offers a way to connect with potential customers.

Book 52
article thumbnail

How to Reduce your Restaurant Tech Stack

7 Shifts

It directly influences the quality of service and the dining experience for customers. Well-trained and engaged staff contribute to better customer satisfaction. No need for paper checklists, loose sheets, random WhatsApp groups, or telephone tag. That’s where 7shifts’ Task Management and Team Communication tools come in.