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Improving Survey Response Rates for Restaurant Managers

Modern Restaurant Management

While managers use a variety of ways to listen to their guests, surveys are one of the most successful tools for receiving feedback. Surveys give valuable insights into client satisfaction and enable managers to determine problem areas that need improvement. Customers can be lost to boredom or quit halfway if a survey is too long.

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WalletHub Survey: Tipping Is Out of Control

Modern Restaurant Management

Tipping has gotten out of control, according to nearly three in four Americans who took part in WalletHub's Tipping Survey. The survey found that more than one in four Americans tip less when they’re presented with a tip suggestion screen, while 22 percent end up tipping more. "For

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Survey Says: Restaurateurs Are Making Expansion Plans

Modern Restaurant Management

full service restaurants surveyed plan to introduce catering services. Additionally, the report found that AI is already part of mainstream restaurant operations as 89 percent of operators surveyed are already using it in their restaurants in some way.

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IHG Hotels & Resorts Survey finds many Holiday Travelers are Seeking a Vacation, Post-Vacation

eHotelier

With the holiday season in full swing, the joy of reuniting with loved ones brings a lot of excitement and anticipation, but according to a new holiday travel survey by IHG Hotels & Resorts, it might also come with an unexpected need for additional rest.

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Hyatt survey reveals neurodivergent traveler needs

Hotel Business

planning to travel at least one night this year, a new survey led by Hyatt finds hotels can make their travel journeys, from pre-arrival to checkout, more seamless and inclusive. The post Hyatt survey reveals neurodivergent traveler needs appeared first on hotelbusiness.com. Tisch Center of Hospitality.

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Restaurants and Bars Should Consider Text Message Surveys for Gathering Customer Feedback

Modern Restaurant Management

Text message surveys offer a convenient and real-time method to gather this valuable input, and in this guide, we'll explore their importance and implementation for improved operations. High Response Rates Compared to Other Survey Methods Text message surveys consistently yield higher response rates compared to traditional survey methods.

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82% of surveyed hotels report staffing shortages

eHotelier

As over 80% of hotels experience staffing shortages, hoteliers are offering potential hires a host of incentives to fill vacancies, according to a new survey of hoteliers conducted by the American Hotel & Lodging Association (AHLA).

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