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reputation-management-software 
Revfine
NOVEMBER 16, 2023
Companies operating in the travel and tourism industry can live or die based on their online reputation. For this reason, a reputation management strategy is crucial, and reputation management software can play a major role in achieving sustainable business success.
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Hospitality Net
JANUARY 12, 2024
GuestRevu is delighted to announce its fifth victory in both the Guest Surveys and Reputation Management categories at the 2024 HotelTechAwards. This win reaffirms the company’s unwavering dedication to advancing the hospitality industry.
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Hotelogix
JANUARY 12, 2023
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InnQuest
MAY 8, 2023
Impact on Online Reputation: Online reviews have a significant impact on the online reputation of your hotel. Positive reviews can enhance your hotel’s reputation and attract more guests, while negative reviews can damage your reputation and deter potential guests.
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InnQuest
OCTOBER 17, 2023
That being said, this blog explores some best practices for avoiding overbooking in the hotel industry as well as how to accurately track occupancy rates and manage inventory across multiple channels. This can lead to negative reviews, decreased guest loyalty and damage to the hotel’s reputation.
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InnQuest
SEPTEMBER 12, 2023
From the moment a guest walks through the doors until their departure, every aspect of their stay is carefully curated through the lenses of hotel operating systems and the adept oversight of a hotel operations manager. Human Resource Management: Managing the hotel’s workforce is essential.
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InnQuest
AUGUST 25, 2022
GuestTouch, a leading guest experience and reputation management solution for hotels has announced a partnership with InnQuest to provide hotels with integrated guest services. InnQuest is a leading software platform in the vertical market developing solutions for the hospitality industry. About GuestTouch. About InnQuest.
InnQuest
SEPTEMBER 5, 2023
At a glance: What is Hotel Inventory Management? Managing your hotel’s inventory efficiently can significantly impact your bottom line, guest satisfaction and overall operational effectiveness. Firstly, What is Hotel Inventory Management? These are managed as inventory and must be scheduled and priced accordingly.
InnQuest
FEBRUARY 1, 2023
As we head into 2023, the hotel industry faces several challenges and changes that hotel managers need to be aware of to be successful. Hotel managers must get creative and think outside the box when creating new and exciting offerings for their guests. One way to do this is by incorporating new technologies and trends into your hotel.
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Revenue Hub
APRIL 9, 2024
Navigating the complex world of revenue management requires innovative solutions. While dedicated revenue management software is a component of this process, all of your technology must work together to increase your bottom line. A strong reputation on key review channels will increase occupancy and, in turn, your RevPAR.
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InnQuest
AUGUST 29, 2023
These digital evaluations wield remarkable influence over travelers’ decisions, casting a powerful spotlight on a hotel’s reputation. Wrapping Up To conclude, remember that negative hotel reviews need not be detrimental to your establishment’s reputation.
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Revenue Hub
MARCH 5, 2024
Despite its fast pace, the hospitality industry has a reputation for resisting change when updating platforms and processes. Understanding Legacy Systems Legacy systems refer to outdated computer systems, programming languages, or software applications that are used instead of newer, more efficient technologies.
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Modern Restaurant Management
FEBRUARY 29, 2024
Innovative tech tools, like AI, can improve forecasting, inventory management, scheduling, customer service, marketing, and many other essential business tasks. Elevate quality management programs. An effective quality management program can help restaurants dramatically improve their safety, quality, performance, and compliance.
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InnQuest
AUGUST 3, 2023
Here’s how – Online Reviews and Social Media Monitoring: In the digital age, online reviews and social media play a crucial role in shaping a hospitality establishment’s reputation. This in turn acts as word-of-mouth advertisements and can therefore enhance your brand value and reputation.
Revenue Hub
APRIL 2, 2024
At the heart of every great hospitality organization is a great property management system (PMS). NB: This is an article from Infor Subscribe to our weekly newsletter and stay up to date However, the role of property management systems is evolving. The key is to approach property management solutions somewhere in the middle.
InnQuest
JUNE 6, 2023
By encouraging users to share their experiences and reviews, OTAs can build trust and credibility with potential customers and enhance their overall brand reputation. About InnQuest: InnQuest’s mission isn’t just to provide the best hospitality management system but to ensure hospitality businesses are supported whenever they need it.
Modern Restaurant Management
MAY 1, 2023
Malware attacks : Malware is a type of software that is designed to damage or disrupt computer systems. Crisis management : If a restaurant experiences a cyber attack, cyber liability insurance can cover the costs associated with crisis management, including public relations efforts and other communications.
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InnQuest
OCTOBER 5, 2022
InnQuest, an industry-leading hotel management software comes with an integrated booking engine to increase direct sales while saving OTA commissions — all at a budget-friendly cost. Manage Your Hotel’s Online Reputation: How frequently do you monitor your hotel property’s online reviews and ratings? .
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InnQuest
FEBRUARY 3, 2023
Exceptional guest experience can elevate a hotel’s reputation and increase revenue and repeat stays. An effective property management system can help you provide insights into your guests and carve out the right offers for them. Hotels can create customer profiles and cultivate loyalty using robust hotel PMS software.
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Revenue Hub
OCTOBER 25, 2022
Online reputation has never been so important. In fact, your online reputation is so powerful that it has the power to make or break you. Let’s take a look at what this means for your hotel, and how you can best manage your online reputation and build a successful and profitable business. What is your online reputation?
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Revenue Hub
MARCH 21, 2023
Price elasticity is a critical tool in revenue management as it helps hoteliers optimize their pricing strategies and achieve higher profitability. Reputation The reputation of the hotel and the level of customer satisfaction also affect price elasticity. Continue reading to discover the most important ones.
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Modern Restaurant Management
DECEMBER 1, 2021
Of course, the importance of healthy, functioning supply chains isn’t news to those in restaurant management – they are the lifeblood of the restaurant and food service industries. An effective recall strategy is imperative for protecting your customers’ health and your brand’s reputation.
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InnQuest
AUGUST 22, 2023
Reputable gateways follow rigorous security standards like PCI DSS, offering extra protection against credit card fraud. Additionally, they keep their software and hardware up to date with the latest security patches and enhancements. Continuous monitoring and improvement help maintain a robust defense against credit card fraud.
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Modern Restaurant Management
MAY 8, 2024
Operators must weigh guest acceptance while making strategic decisions about integrating automation at many restaurant touch points, according to Software Advice’s 2024 Automated Customer Experience Survey. What can restaurant operators learn from these results? Why retain the middleman?
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Modern Restaurant Management
APRIL 3, 2023
Tech tools, like SaaS-based quality audit software, provide a more comprehensive view of an organization so operators can clearly see what’s happening. SaaS-based software can provide an enterprise-wide view and drill down by location, which can be especially valuable if certain units are consistently receiving low scores when audited.
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Modern Restaurant Management
OCTOBER 6, 2021
Food safety problems and foodborne illnesses can do serious damage to your brand reputation. With food safety software, you can ensure line checks are being done correctly, at the required intervals and know whether any changes were made to the data and by whom. Labor scheduling software makes it easy to avoid these common missteps.
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Revenue Hub
DECEMBER 15, 2022
Effectively Manage Your Hotel’s Reputation. A well-maintained online reputation will help inspire customer loyalty and likely bring more business. A well-maintained online reputation will help inspire customer loyalty and likely bring more business. Subscribe to our weekly newsletter and stay up to date.
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Hotel Business
MARCH 6, 2023
IDeaS Revenue Solutions , a provider of automated revenue management software and services, has named Michael McCartan area VP for Europe, the Middle East and Africa (EMEA). McCartan added, “I am thrilled to join the undisputed leader in revenue management at a dynamic and promising time during the company’s growth.
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Synergy Suite
MAY 9, 2023
Not only is it vital to the safety of employees and customers, which is the top priority, food safety mistakes can also be costly to restaurant brands, both financially and in reputation. What is a Food Safety Management System? Enhanced Food Safety Practices Food safety software streamlines and standardizes food handling processes.
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SiteMinder
MARCH 4, 2024
Berlin, Germany – SiteMinder, the name behind the only software platform that unlocks the full revenue potential of hotels, has today released its industry-leading platform on mobile, to give accommodation providers the power to execute their property’s revenue management strategy and mitigate real-time risks, free from their desk.
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Revenue Hub
JANUARY 10, 2024
They shape a guest’s first impression of your hotel, manage room allocation, enable seamless synchronization among departments, and play a key role in ensuring each guest departs with lasting memories. By aligning efforts with departments such as Management, Housekeeping, Sales, Front Desk, and Marketing, you create a powerful synergy.
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Revenue Hub
APRIL 26, 2024
NB: This is an article from Revinate Subscribe to our weekly newsletter and stay up to date This chilling tale is the grim reality of poor hotel data security, and it’s one that no property manager wants to experience. Data breaches and malware attacks typically occur through vulnerabilities in your property software or networks.
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Hospitality Net
MAY 23, 2023
Surfsand Resort in Cannon Beach, Oregon, has built its long-held reputation as a leading vacation spot in part based on its enviable location overlooking the iconic 235-foot-high Haystack Rock just off the Northwest Pacific Coast.
Revenue Hub
JANUARY 11, 2024
Some hoteliers silo revenue management in the “revenue management” department. Happy guests can mean positive reviews, which affect your hotel’s reputation, which in turn impacts revenue. A positive hotel reputation is key to your hotel’s online reputation and visibility. That’s the goal of revenue management.
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Larry Mogelonsky
MARCH 4, 2024
Frictionless, properly integrated, highly personalized and fully supportive of the well-oiled on-site teams, there’s now a complex web of hardware and software that’s integral to 21st century luxury, all in order to meet guests’ diverse needs via whichever channel or method they prefer.
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Revenue Hub
JUNE 16, 2023
Subscribe to our weekly newsletter and stay up to date Because hoteliers are busy people, we’ve put together a quick guide to managing your online reviews to drive more conversions. Read rest of the article at WebRezPro The post Best Practices for Managing Your Online Hotel Reviews appeared first on Revenue Hub.
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The Restaurant Times
JUNE 6, 2023
Restaurant management software revolutionizes food establishments’ operations by providing efficient tools to manage inventory and control costs. However, owners and managers can streamline their operations with specialized software. million in 2022.
InnQuest
OCTOBER 25, 2023
Consequently, the consistent and error-free service provided by chatbots contributes to a seamless and trustworthy guest experience, ultimately enhancing the overall reputation and credibility of the hotel. To read a comprehensive guide to a hotel channel manager , click here. Where Can Hotels Deploy Chatbots?
SiteMinder
NOVEMBER 21, 2023
Innroad is a cloud-based hotel management solution tailored to cater to a diverse range of property types, from hotels and resorts to inns, BnB’s, vacation rentals, and campgrounds. Some key features of Innroad include its OTA integrations, an all-in-one management solution, and a network of around 500 partners and integrations.
Revenue Hub
JUNE 16, 2023
Hotels can achieve optimal pricing by implementing revenue management strategies that lead to ideal occupancy levels. Additionally, you can use social media marketing and data analytics or leverage Hotel revenue management software to enhance revenue streams. Subscribe to our weekly newsletter and stay up to date 1.
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SiteMinder
SEPTEMBER 19, 2022
Hotel management apps are one way of both increasing performance at your business and generally making life easier. What are hotel management apps? Hotel management apps are software tools that make the everyday running of your property easier. What are the benefits of using an app to manage bookings or guest experience?
Modern Restaurant Management
JUNE 21, 2021
A mobile order and pay solution with high quality back-office software and POS integration will manage this all digitally, making for a smoother end of service. This can have an impact on a restaurant’s reputation in the long run and reduces loyalty. Reduce Wait Times.
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