Horizon Hospitality

APRIL 29, 2024

Trust improves retention, productivity, and morale. Consider these strategies to build trust in your hospitality team: Encourage Time-Off Offering PTO to employees signals that you trust them to step away from work to care for themselves. .” – Stephen R. Contact us to learn how. Want hiring insights straight to your inbox?

Communication 130

Communication Scheduling 130

Revenue Hub

APRIL 24, 2024

Efficient hotel pricing strategy is a must-have for today’s hoteliers to increase their overall profitability. CUSTOMER CENTRIC REVENUE MANAGEMENT Only those organizations that are able to put the customer at the center of their revenue management strategy, will be able to grow in an increasingly competitive environment and gain market share.

Pricing 82

Pricing Book Accounting Marketing 82

Modern Restaurant Management

MARCH 27, 2024

While there are many marketing strategies to get customers in the door, it is just as important to create customer service strategies that keep them coming back. Punch cards, coupons, point systems, and even exclusive products can keep customers coming back. The restaurant industry has a lot of competition.

Customer Service 190

Customer Service Server Presentation Marketing 190

Revenue Hub

MAY 9, 2024

Why do commercial strategy silos persist? They bridge the gap between revenue management’s defensive strategies and sales’ offensive goals, ensuring the hotel’s message reaches its target. Silos hinder synergy, leading to missed opportunities, inefficient strategies, and potential losses in the competitive market.

Article 85

Article Marketing Book Pricing 85

Revenue Hub

FEBRUARY 22, 2024

A distribution strategy refers to the methods and channels a company uses to deliver its products or services from the point of production to the end consumer. An effective distribution strategy aligns with a company’s target audience, business model, product offerings, and growth objectives.

Article 89

Article Scheduling Marketing Book 89

Hospitality Magazine

APRIL 17, 2024

So what else is promising big changes for sales, cost control, and productivity? Analytics transform this data into strategies for menu development, staff management, and better customer satisfaction. We’re all early adopters when something is so intensely useful. It’s also their preferred way to order.

Maintenance 264

Maintenance Information Communication Presentation 264

Hospitality Net

MARCH 7, 2024

The ways in which businesses get their products and services to customers continue to rapidly evolve. An effective distribution strategy is critical for any business looking to get its products or services to customers efficiently.

Book 75

Book 75

Modern Restaurant Management

JANUARY 9, 2024

First, run a self-assessment of your business by determining: Restaurants offer both a product and service. Are you are offering a premium product vs. a low-cost, high-volume product? High volume products will need a broad marketing strategy while premium products will likely require a more targeted, niche approach.

Budgeting 194

Budgeting Pricing Marketing Catering 194

Horizon Hospitality

MAY 13, 2024

Competitive salary and healthcare benefits tend to be the first strategies that come to mind, but a recent statistic presents another opportunity. If a hotel could alleviate this strain for employees with children, how would that impact their retention and productivity? No doubt, the benefits could be immense.

Accounting 130

Accounting Presentation 130

MEWS

JUNE 19, 2023

From the beginning of my career in content, which has included business journalism, digital marketing, content strategy and product content in several successful tech startups and scaleups, most of my strategic decisions have been based on the goal of getting as many people to read my words as possible.

Marketing 130

Marketing 130

Hospitality Net

APRIL 19, 2024

Discussions held during HSMAI leadership meetings and conferences within these sectors have illuminated the evolving dynamics of the workplace, emphasizing the importance of happiness, productivity, and equity in this new era. It’s noteworthy that the embrace of remote and hybrid work models varies across the globe.

Marketing 97

Marketing 97

Hospitality Net

APRIL 10, 2024

My experiences, particularly as the VP of Product and Strategy at Shiji Group and leading hotel consulting services for Opera at MICROS in the Asia Pacific, have provided me with deep insights into the importance of a 360-degree unified customer profile in PMS.

Property Management 93

Property Management 93

Hospitality Net

FEBRUARY 21, 2024

The ways in which businesses get their products and services to customers continue to rapidly evolve. An effective distribution strategy is critical for any business looking to get its products or services to customers efficiently.

Book 66

Book 66

Modern Restaurant Management

MARCH 2, 2023

Satisfying CX Delivering a satisfying customer experience (CX) is the #1 priority for companies, according to a recent study by Metrigy, a research and advisory firm that advises companies on technology transformation strategies. What is your payments strategy? Most consumers now expect vendor acceptance of digital payments.

Training 164

Training Pricing Events Marketing 164

InnQuest

SEPTEMBER 5, 2023

In this concise guide, we’ll explore the fundamentals of hotel inventory management, providing you with valuable insights and strategies to optimize your hotel’s performance. Dynamic Pricing Strategies: Implement dynamic pricing to adapt room rates to real-time demand fluctuations. Let’s get started!

Guest Satisfaction 218

Guest Satisfaction Maintenance Pricing Book 218

Modern Restaurant Management

DECEMBER 1, 2021

Global and domestic supply chains are more complex and interdependent than ever, and while they offer consumer benefits like more choices, lower prices, and the year-round availability of many food items that were once only seasonal, the increasing number of moving pieces also adds more risk for product quality and food safety failures.

Communication 197

Communication Document Pricing Information 197

Modern Restaurant Management

MAY 16, 2023

Experiment with Different Promotional Strategies One of the key benefits of digital signage is the ability to quickly and easily experiment with different promotional strategies. Upsell and Cross-Sell Products Want to showcase a soup of the week or a new best-selling menu item?

Communication 156

Communication 156

Lodging Magazine

JANUARY 2, 2024

The product itself is wonderful, but we are having issues of high turnover. To encourage employees to commit to your establishment long-term, there are several crucial strategies […] The post Ask Anthony: Encouraging Employees to Stay Long Term appeared first on LODGING Magazine.

Magazine 122

Magazine 122

Modern Restaurant Management

OCTOBER 3, 2023

This means tailoring marketing campaigns and activations to local events and holidays, forming charitable partnerships and introducing new product launches through street teams and boots-on-the-ground support. In fact, it has become even more impactful for consumers to see, touch and taste products upfront.

Marketing 177

Marketing Events 177

Revenue Hub

MAY 14, 2024

In recent times, the hotel industry has been grappling with slowing demand, an issue that calls for finely-tuned revenue management strategies. Research across consumer industries indicates that shoppers are typically less sensitive to price changes for premium products.

Pricing 52

Pricing Article Marketing Book 52

Revenue Hub

FEBRUARY 9, 2024

With upcoming changes, like third-party cookies getting phased out , we need to transition to more durable strategies to help grow your business. In light of industry changes, we’ll sunset both Commissions (per Stay) and Commissions (per Conversions) bid strategies for Hotel Ads in October 2024.

Travel and Tourism 96

Travel and Tourism Article Budgeting Information 96

InnQuest

FEBRUARY 3, 2023

An effective strategy that can help is to upsell additional services or products relevant to customers. Upselling is a sales strategy that offers consumers additional services or add-ons to increase revenue. Room upgrades are a common upsell strategy because guests have already decided to stay at your hotel.

Book 220

Book Reservations Communication Pricing 220

Revenue Hub

NOVEMBER 9, 2023

The luxury sector thrives owing to its distinctive capacity to proffer not merely products, but also experiences and emotions. Unveiling the psychology of luxury: A look inside consumer behavior Owning a luxury product is not just a purchase; it’s an event, an emotional experience.

Marketing 89

Marketing Article Accounting Events 89

Les Roches

JANUARY 12, 2024

Pricing strategies are an essential part of commercial activity. In this article, we’ll look at different pricing strategies, exploring how they relate to the highly competitive world of hospitality and considering their implications in the broader context of pricing strategies in business. What are pricing strategies?

Pricing 52

Pricing Marketing Definition Catering 52

Hospitality Net

APRIL 19, 2024

By now, you’re likely familiar with the concept of ancillary revenue in the hotel industry — it’s not just about selling products. From room upgrades to late check-outs, early check-ins, stay extensions, and beyond, hotels have a wealth of strategies at their disposal. But let’s take it a step further.

Whitepaper 95

Whitepaper Catering 95

STAAH

APRIL 23, 2024

As technology continues to evolve, so do the strategies and innovations within revenue management. Hotel Revenue Management using Omnichannel Data In today’s interconnected world, harnessing omnichannel data is essential for optimizing revenue management strategies.

Pricing 89

Pricing Presentation Marketing Information 89

Modern Restaurant Management

SEPTEMBER 7, 2023

As Millennial homeownership surpasses Millennial renters for the first time, restaurants have a golden opportunity to engage this valuable demographic through targeted new mover marketing strategies. High ROI : New movers are in need of various products and services as they settle into their new homes. million in 2022.

Marketing 204

Marketing Catering Customer Service Reservations 204

Revenue Hub

APRIL 17, 2024

Siloed Data Legacy RMS products hold you back because they tend to silo data which makes it tough to implement omnichannel strategies. Or how their current strategies are actualizing. An AI-driven Commercial Strategy Platform can deliver the insights you need to make relevant recommendations to your guests.

Pricing 101

Pricing Information Marketing Article 101

Revenue Hub

FEBRUARY 20, 2024

Unfortunately, a universal hotel Revenue Management approach that suits every property doesn’t exist, but there are certain strategies that work better than others, especially as a smaller independent hotel. Below is a non-exhaustive list of some established room pricing strategies that may prove useful: 1.

Pricing 90

Pricing Article Accounting Training 90

Modern Restaurant Management

MARCH 28, 2024

While brands are increasingly labeling their products with 2D barcodes, retailers have also recognized the value and committed to accept 2D barcodes at point of sale by 2027 in a GS1 US initiative called “ Sunrise 2027.”

Information 221

Information Server Catering Events 221

Revenue Hub

FEBRUARY 28, 2024

Branded Product Ideas Collaborate with brands and businesses to release new and exclusive products or take an everyday object, add your logo, and customize it to reflect your brand’s aesthetic. Sales Strategies When brainstorming product ideas and sales strategies, it is important to consider your market.

Article 96

Article Marketing 96

Modern Restaurant Management

SEPTEMBER 19, 2022

To offer operators more support than before, we introduced new technology, prioritized omnichannel strategies, implemented a more personalized training and operations system, and adjusted our franchisee support. As we pivot our strategy, we tend to ask ourselves – why is adaptability so important? Optimizing Your Business.

Training 212

Training Communication Pricing Marketing 212

Les Roches

DECEMBER 30, 2023

Product and service­ are fundamental concepts in busine­ss that play a significant role in shaping global commerce. In this article, we will delve­ into the key differe­nces betwee­n products and services in the hospitality industry.

Guest Services 95

Guest Services Concierge Definition Customer Service 95

Social Hospitality

JANUARY 19, 2024

Knowing your audience enables you to: Target the Right Users: Use the targeting features offered by social media platforms to ensure your ads are reaching the individuals most likely to be interested in your products. High-quality images and videos allow you to showcase your products in the best possible light.

Information 105

Information Catering Communication Budgeting 105

Modern Restaurant Management

AUGUST 1, 2023

What novel strategies can help this vital industry not only survive but thrive in the years to come? Will the industry be able to harness these challenges into opportunities for innovation and growth? The core question revolves around the future of the restaurant industry.

Pricing 167

Pricing Marketing 167

Revenue Hub

AUGUST 2, 2023

The rapidly changing landscape of hotel marketing is reshaping the traditional 4Ps – Product, Price, Promotion, and Place. Jerome McCarthy, the 4Ps – Product, Price, Promotion, and Place – have acted as the cornerstones upon which successful marketing strategies have been built. Conceived in the early 1960s by E.

Marketing 91

Marketing Pricing Article Blog 91