InnQuest

SEPTEMBER 28, 2022

The cloud PMS software must be adept at all key functions like getting listed online, making reservations, facilitating guest entry and housekeeping to communicating with guests all-throughout. The ideal cloud property management system has zero maintenance costs and third-party integration charges, and offers free software upgrades.

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Property Management Catering Housekeeping Maintenance 130

Revenue Hub

DECEMBER 12, 2022

Make a reservation at your property or have a friend do so for you, so you can check the kind of service you receive and make suggestions for improvement. Use your PMS’ housekeeping report to ensure that each room is clean and sanitized. Not only that, but you can also reward a job well done. Loyalty Goes Unrecognized.

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Housekeeping Training Reservations Sanitation 81

SiteMinder

NOVEMBER 27, 2022

If you are ready to brush up on all things housekeeping, this blog covers everything from hotel room cleaning checklists to tips and software to support your team. A hotel room cleaning policy lays the foundation for all housekeeping-related activities. Update housekeeping checklists when new amenities are added.

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Housekeeping Back of House Scheduling Blog 59

Hotel Owner

JUNE 19, 2023

We’re in our fourth year of operating pop-up hotels throughout the UK and Europe, managing reservations, distribution and pricing, as well as reception, cleaning and maintenance staff. So, how do you make the most of the opportunities within this sector?

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Concierge Housekeeping Maintenance Book 105

SiteMinder

SEPTEMBER 10, 2023

It enables you to establish revenue benchmarks, control operational expenditures , allocate resources judiciously, and prepare for contingencies such as economic downturns or unexpected maintenance issues. Contingency planning : Include a contingency fund to address unexpected situations like maintenance emergencies or economic downturns.

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Budgeting Maintenance Front Desk Operations Document 59

Hotelogix

FEBRUARY 4, 2024

  Reservation management: This feature allows you to manage all your reservations from a single dashboard. You can also cancel or modify reservations based on guests' requirements here.  Housekeeping A clean and well-maintained room is essential for guest satisfaction.

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Housekeeping Maintenance Reservations Accounting 147

Revenue Hub

OCTOBER 14, 2022

This involves thinking beyond the scope of the guestroom, offering activities, dinner reservations, spa appointments and more. Messages from guests can be automatically flagged as maintenance or housekeeping concerns and escalated through internal communications to ensure leaky faucets are tightened and fresh towels are delivered on request.

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Book Housekeeping Communication Information 84

SiteMinder

OCTOBER 11, 2022

Cloud-based PMS solutions are a superior way to automate and accelerate all the important processes at your hotel including; Taking and confirming bookings, Managing reservations, Generating bills and reports, Check-in/out, Room transfers, Checking/editing availability, Guest communication. Housekeeping. Front desk operations.

Housekeeping 52

Housekeeping Property Management Book Reservations 52

Les Roches

JANUARY 8, 2024

These innovations in hotels range from processes that handle reservations and check-ins to implementing effective marketing strategies, for example, smartphone notifications informing guests about room availability. With the help of mobile­ apps, guests can effortlessly re­quest room service or housekeeping.

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Housekeeping Training Hospitality Management Travel and Tourism 52

eZee Absolute

NOVEMBER 8, 2023

Maintenance and Housekeeping: Maintenance teams benefit from real-time data through IoT integration for hotel sensors. Housekeeping can also benefit from IoT-connected rooms, knowing when guests have checked out and rooms are ready for cleaning, enhancing efficiency.

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Guest Services Guest Satisfaction Concierge Housekeeping 66

Revenue Hub

JUNE 15, 2023

When operations are stressed, there is a downstream impact on property maintenance, guest experience, reviews, and eventually revenue. Take housekeeping for example. While housekeeping software undoubtedly affords smoother hotel operations, it is difficult to provide a hard and fast ROI figure for hotel owners.

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Housekeeping Article Maintenance Book 52

Les Roches

AUGUST 10, 2023

Some of the common back-of-house positions you may find include: Food and beverage manager Chef Sous chef Line cook Pastry chef Purchasing manager Housekeeping staff Facilities manager Maintenance technician Sales and marketing Finance and revenue management What skills are required for back-of-house roles?

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Travel and Tourism Front of House Back of House Hospitality Management 52

SiteMinder

AUGUST 29, 2023

Hotel operating costs Hotel operating costs encompass a wide array of expenses, from staff salaries, utility bills, and maintenance to marketing, guest amenities, and food & beverage supplies. Maintenance and Repairs Hotels must be in top condition to ensure guest satisfaction.

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Housekeeping Guest Satisfaction Book Maintenance 52

Revenue Hub

DECEMBER 8, 2023

Thankfully, hospitality innovations have been shown to reduce weekly hours for front desk and housekeeping staff by up to 18%. What’s more, task automation technology will have a significant impact on the hospitality industry by revolutionizing various aspects of hotel operations, from maintenance to revenue management.

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Travel and Tourism Procurement Maintenance Information 98

Hotel Business

NOVEMBER 14, 2022

The company has collaborated with HotelKey on an advanced enterprise hospitality platform for property management, central reservations, inventory management, loyalty integration and a suite of other products. Revenue from the website, mobile app and central reservation system (CRS) is growing faster than other channels.

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Reservations Housekeeping Training Maintenance 59

SiteMinder

OCTOBER 10, 2022

What is your experience with using point-of-sale/reservation systems? A similar question with the relevant software or program can be used for roles such as night duty manager, restaurant manager, maintenance supervisor or really any role that requires using a certain computer system. Hotel housekeeping interview questions.

Housekeeping 52

Housekeeping Customer Service Communication Concierge 52

SiteMinder

SEPTEMBER 13, 2022

Different areas across a hotel’s operations benefit from using SOPs in different ways: there are the customer-facing front-office, sales and marketing and F&B operations, and back-of-house operations including housekeeping, maintenance, food production teams and beyond.

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Document Training Reservations Information 75

SiteMinder

JANUARY 8, 2024

Reservations management: As soon as a room is sold, the job of managing that reservation begins. Property management: From gardening to repairs, managing property maintenance is a key task within any hotel business. There should never be any shortcutting when it comes to housekeeping and cleaning.

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Travel and Tourism Book Housekeeping Customer Service 59

SiteMinder

JANUARY 8, 2024

Reservations management: As soon as a room is sold, the job of managing that reservation begins. Property management: From gardening to repairs, managing property maintenance is a key task within any hotel business. There should never be any shortcutting when it comes to housekeeping and cleaning.

Travel and Tourism 52

Travel and Tourism Book Housekeeping Customer Service 52

Les Roches

JANUARY 23, 2024

These include: Housekeeping Receptionists/customer service associates Spa therapists Resort management Revenue manager Luxury management Hotel general manager Chefs / bartenders Food and beverage manager. Proficiency in reservation systems and digital tools can help you land better roles with higher salaries.

Resort Management 52

Resort Management Customer Service Communication Housekeeping 52

Les Roches

OCTOBER 30, 2023

Online travel agencies (OTAs) and booking platforms have revolutionized the way guests make reservations, offering greater convenience and access to a wide range of accommodation options. Rising operational costs: Running a hotel involves significant operational costs, including staff salaries, maintenance, and utility expenses.

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Concierge Travel and Tourism Information Catering 52

Larry Mogelonsky

DECEMBER 11, 2023

More specific to deep cleans that may increase OOO rooms as well as curtailing OOS rooms that can’t be resold during a high-room-turnover time of week, Schnieder gave us a sneak peek of ALICE’s Housekeeping Optimizer which allows executive housekeepers or supervisors to more efficiently build boards, schedule room attendants and monitor performance.

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Housekeeping Maintenance Scheduling Property Management 100

eZee Absolute

NOVEMBER 19, 2023

Every hotel requires quality staff on all fronts; be it administration, maintenance, kitchen, housekeeping, or frontdesk. Ranging from reservations management, attending to guests, performing all front office operations , maintaining cleanliness in hotel rooms and premises, and more.

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Housekeeping Travel and Tourism Book Marketing 98

Xotels

NOVEMBER 23, 2023

The front of the house encompasses guest-facing roles such as receptionists, servers, housekeepers, and concierge. Housekeeping & Maintenance: Guest perceptions of a hotel are heavily influenced by the cleanliness and maintenance of rooms and common areas.

Housekeeping 40

Housekeeping Maintenance Article Concierge 40

Xotels

NOVEMBER 23, 2023

The front of the house encompasses guest-facing roles such as receptionists, servers, housekeepers, and concierge. Housekeeping & Maintenance: Guest perceptions of a hotel are heavily influenced by the cleanliness and maintenance of rooms and common areas.

Housekeeping 40

Housekeeping Maintenance Article Concierge 40

Hotel Business

MAY 31, 2023

The remote agents provide guest services, including: Checking guests in and out, including managing both advance reservations and walk-ins. Opening, managing and responding to housekeeping and maintenance ticket requests. Signing guests up for loyalty or rewards programs and informing them of their capabilities.

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Housekeeping Maintenance Training Reservations 98

Les Roches

APRIL 13, 2023

As you make these changes, the popularity and desirability of your hotel may rise, leading to more reservations and higher investment return. This is because the management and operations of departments, such as food and beverage and housekeeping, influence customer satisfaction.

Travel and Tourism 52

Travel and Tourism Maintenance Budgeting Hospitality Management 52

eZee Absolute

DECEMBER 27, 2022

Early forms of hotel automation involved the use of computers for managing reservations and check-ins. As technology advanced, so did hotel automation, leading to the widespread adoption of personal computers and the internet in the 1990s, which enabled online reservations and electronic systems for managing guest information.

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Training Reservations Communication Property Management 59

Metasphere

MARCH 27, 2022

Generally, the core components in a PMS are: Central Reservation System - Holds all the information about your room inventory, dates, availability etcetera. Channel Management System - Synchronize reservation data between your PMS and external distribution channels. Now as you may have already figured out.

Housekeeping 52

Housekeeping Information Maintenance Reservations 52

Revenue Hub

MAY 15, 2023

A hotel’s channel manager or central reservation system (CRS) should also make it easy to get in front of your guests by granting access to multiple travel markets, including OTAs, metasearch, and social.

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Book Article Information Housekeeping 64

Xotels Hotel Revenue Management

SEPTEMBER 1, 2020

One second you might be doing administrative work – the other – helping out with housekeeping getting rooms ready for the next arrivals. Sales reservation fees. Other Expenses (franchise fees, marketing expenses, maintenance costs etc.). Still considering to go for a franchise? Royalty fees. Marketing fee.

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Definition Marketing Budgeting Article 52

SiteMinder

DECEMBER 7, 2023

Hotel tips come in many forms: hotel management tips, hospitality tips, housekeeping tips, financial tips, sales and marketing tips, and on-site bar and restaurant tips, to name but a few. For example; room cleaning, maintenance tasks, communication.”

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Blog Travel and Tourism Events Download 59