Hotel Business

AUGUST 11, 2023

With trends towards longer-stay travel and increased work flexibility, Marriott is utilizing its experience in extended stay to deliver a fresh solution to meet the needs of a growing customer base, backed by Marriott’s powerful demand engines and revenue systems.

Housekeeping 98

Housekeeping Marketing 98

Hotel Business

MARCH 14, 2024

Embedded payments Digital payments are trending and transforming the way guests are engaging with services and settling transactions. AI-powered algorithms can analyze vast amounts of data, including user preferences, booking history and market trends, to provide tailored recommendations and customized experiences for guests.

Concierge 59

Concierge Housekeeping Book Pricing 59

STAAH

MARCH 26, 2024

Behind-the-Scenes Sneak Peeks: Highlight the daily operations of your hotel, such as real-time kitchen or event preparations, housekeeping routines, or maintenance activities. However, with so much content out there, it can be challenging for hotels to get noticed among all the competition.

Travel and Tourism 91

Travel and Tourism Guest Satisfaction Housekeeping Events 91

Hotelogix

MAY 16, 2024

Start with this- Automate routine tasks such as check-ins, billing, check-outs, and housekeeping schedules, reducing your staff's workload and minimizing human errors. This tool is essential for understanding market trends and guest booking patterns and optimizing revenue through strategic pricing.

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Front Desk Operations Property Management Book Reservations 130

InnQuest

JANUARY 26, 2023

A well-integrated solution can also improve daily operations such as front desk services, room reservations, housekeeping, channel management , etc. Business Analytics Automated business analytics monitoring lets you keep tabs on market trends and competitor performance.

Reservations 136

Reservations Housekeeping Property Management Book 136

eZee Absolute

JANUARY 16, 2024

From navigating changing travel trends to embracing technological advancements, 2023 was a year of resilience, innovation, and reimagination. These blogs offer a wealth of knowledge on a variety of topics relevant to the modern hotelier, from revenue management and guest experience to marketing strategies and emerging trends.

Blog 102

Blog Guest Satisfaction Pricing Marketing 102

InnQuest

OCTOBER 31, 2022

In this blog, we have outlined the latest hotel technology trends that are going to take the hospitality industry by storm in 2023. Taking this into consideration, we have curated a list of the latest hotel technology trends in the industry. Another popular hotel technology trend is digital guestbooks. Don’t believe us?

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Property Management Communication Book Information 221

InnQuest

SEPTEMBER 5, 2023

Guest Amenities: Guest amenities and housekeeping supplies are essential to maintaining room quality and a ensuring positive guest experience. Data Analytics: Utilize data analytics tools to gain insights into booking trends, guest behavior and revenue streams. Maintenance and scheduling are crucial.

Guest Satisfaction 218

Guest Satisfaction Maintenance Pricing Book 218

InnQuest

NOVEMBER 21, 2022

One of the major trends observed when the pandemic started to ease up was the desire to travel to unique and off-the-beaten-path destinations – places that offer something different than what we are used to and that can give us a new perspective on the world. Unfortunately, the trend of booking to cancel is still occurring.

Housekeeping 130

Housekeeping Book Property Management Pricing 130

Hotel Business

DECEMBER 21, 2022

As Hilton’s recent 2023 Travel Trends report has shown, alongside the need for more personalized and sustainable options, travelers are always looking for a frictionless experience. It is important for me that we focus on retaining the staff that we have, as well as recruiting new members,” said Luis Gago, housekeeping manager, Staycity.

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Housekeeping Back of House Information Front of House 52

InnQuest

SEPTEMBER 28, 2022

In this context, “ Cloud PMS ” is one of the trending buzzwords in the hospitality industry at the moment. The cloud PMS software must be adept at all key functions like getting listed online, making reservations, facilitating guest entry and housekeeping to communicating with guests all-throughout.

Property Management 130

Property Management Catering Housekeeping Maintenance 130

Revenue Hub

OCTOBER 25, 2022

Your revenue management and marketing departments are clued in to local and industry trends, while marketing and frontline staff will have a deep understanding of your guests’ needs and attitudes. Involve your revenue management department, marketing team, and your frontline staff to come up with a winning game plan. Make It Unique.

Book 83

Book Housekeeping Article Definition 83

Les Roches

JANUARY 16, 2023

But according to Rooms Division Lecturer at Les Roches Marbella Julia Krebs, what was a traumatic time for hospitality is now shaping the opportunities in the sector and defining the trends we’ll see in the coming year and beyond. Hotel industry trends. Technology trends. Traveler preference trends.

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Travel and Tourism Communication Catering Demo 98

Hotel Owner

NOVEMBER 24, 2022

We were asking ourselves how best to make it easier for housekeeping, too. What industry trends is the Andaz anticipating for 2023? . My view on industry trends right now is that there are a lot of people coming up to London and there’s a lot of things happening all over.

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Training Concierge Special Events Housekeeping 102

Metasphere

AUGUST 7, 2022

In this article, we'll look at some of the trending robots in the hospitality industry. Conclusion: The Hottest Trends in Robotics in the Hospitality Industry. Hotel robots can be categorized into four major categories : chatbots, robotic service bots, housekeeping robots , and voice assistant robots. Table of Content.

Housekeeping 52

Housekeeping Communication Reservations Article 52

SiteMinder

OCTOBER 11, 2022

Housekeeping department. The housekeeping department is in charge of cleaning all areas of the hotel. Hotel housekeeping jobs. The roles that make up the housekeeping department vary depending on the size of the hotel. Some job titles that often appear in hotel housekeeping departments include: Cleaning manager.

Front of House 59

Front of House Housekeeping Maintenance Back of House 59

Revenue Hub

JANUARY 27, 2023

The service-based hospitality industry is certainly reaping the benefits of this consumer spending trend. To measure the awareness of short-staffed hotels, travelers’ attitudes about customer service levels and reduced housekeeping were examined. Short-staffed hotels? Some travelers notice, but most do not. High hotel rates?

Housekeeping 79

Housekeeping Pricing Article Budgeting 79

Modern Restaurant Management

FEBRUARY 24, 2022

So where are the servers, the hotel housekeepers, and prep cooks? Within the bubble though, we have started to see a disturbing trend, and after two decades of practicing workers’ compensation defense work for hospitality-based companies, things are looking quite grave from my vantage point. A recent jobs report revealed 6.6

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Training Housekeeping Server Article 197

SiteMinder

FEBRUARY 29, 2024

The right training allows your staff to keep up with new trends, new technology, higher guest expectations, new techniques and strategies, as well as maintain any existing high standards. To keep pace with evolving industry trends, such as sustainability practices, digital transformation, and changing guest expectations.

Training 52

Training Customer Service Communication Guest Satisfaction 52

Hotelogix

APRIL 18, 2024

A common trend with novice hotels and hoteliers is to sign up with as many OTAs - Online Travel Agents (like booking.com , Expedia, etc) as possible. Departments such as front desk and housekeeping, kitchen, and service, need to clearly and effectively communicate with each other at all times.

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Blog Communication Definition Book 130

Revenue Hub

NOVEMBER 21, 2022

Read on to learn more about the 5 ways that technology has changed the guest experience and how hotels can take advantage of the latest trends and technology to exceed guest expectations. 5 technology trends changing the guest experience. Here are a few new technology trends that have changed the guest experience.

Book 79

Book Communication Housekeeping Article 79

Les Roches

JUNE 5, 2023

Housekeeping is very important in the hospitality industry because customers expect a high level of cleanliness at venues. Guests’ needs and expectations constantly change, so managers have to stay up to date with the latest trends. Technology gives management more ways to reach out to potential customers.

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Menu Planning Housekeeping Front of House Training 52

Revenue Hub

OCTOBER 25, 2023

Hotels using advanced revenue management technology can quickly adjust rates hundreds or even thousands of times each day based on more frequent trends and booking behavior updates. When hotels operate at capacity, it’s crucial for the front desk, housekeepers, maintenance workers, IT, marketing, and more to be in complete alignment.

Book 89

Book Housekeeping Maintenance Information 89

Hotel Owner

JUNE 19, 2023

In the ever-evolving travel market, urban pop-up hotels in Purpose Built Student Accommodation (PBSA) buildings represent a thriving hospitality industry trend, as well as a valuable, potential growth opportunity for a student housing portfolio. Reception staff will be needed to offer the concierge services guests will expect from hotels.

Concierge 105

Concierge Housekeeping Maintenance Book 105

Hotel Owner

MARCH 15, 2023

Key Positions Recruit for critical roles, including general manager, front desk staff, housekeeping, and maintenance, to ensure smooth operations. Stay Updated on Industry Trends Keep an eye on emerging trends and changes within the hospitality industry to adapt and innovate, ensuring your hotel remains competitive.

Book 105

Book Housekeeping Marketing Training 105

Revenue Hub

JULY 11, 2023

Housekeeping and Rooms Manager: The fulfillment of upsell offers requires synchronization between a number of departments – but it is particularly heavily reliant on housekeeping. The algorithm takes into account historical trends, actual reservation data and then adds a buffer, just in case.

Housekeeping 70

Housekeeping Article Reservations Accounting 70

Hotel Owner

NOVEMBER 30, 2022

As an industry, we’re great at listening to guest feedback, but that doesn’t always come directly, and sometimes the housekeepers, reception staff, F&B team and groundsmen, will have just as valuable insights for business changes.”. We already have more on the books for 2023 than we did this time last year for 2022.

Book 105

Book Housekeeping Marketing Budgeting 105

Revenue Hub

NOVEMBER 23, 2022

Artificial Intelligence (AI) is one of the most exciting trends in hospitality. In fact, Wyndham Resort recently named AI call centers as one of the top 3 technology trends at this year’s EY Hospitality Conference. NB: This is an article from Cendyn , one of our Expert Partners.

Reservations 91

Reservations Book Training Housekeeping 91

Revenue Hub

MARCH 15, 2023

These expectations change with new technology, emerging trends, smart services, and different property types. Optional housekeeping. According to a Best Western survey, over 70% of customers prefer skipping daily housekeeping. Factors that influence guest expectations: Previous experience. SMS instead of email.

Housekeeping 78

Housekeeping Guest Satisfaction Communication Article 78

Hotel Business

MAY 16, 2023

Using the automation tools in your PMS, you can track trends, easily adjust where occupancy is sitting and implement changes through tools vs. spending hours manipulating your rates. This automation can look like room management, housekeeping and staff portal/staffing optimizations.

Front Desk Operations 96

Front Desk Operations Property Management Book Accounting 96

SiteMinder

OCTOBER 11, 2022

Housekeeping. A housekeeping module within your PMS system can connect housekeeping staff to the front-office team. The key functionality of the housekeeping module is for property maintenance, such as management of room status, cleaner assignment and assignment of tasks for housekeepers. Point of sale services.

Housekeeping 52

Housekeeping Property Management Book Reservations 52

Hotel Owner

APRIL 22, 2024

From managing room bookings to coordinating breakfast service and housekeeping, every aspect of the business requires meticulous attention to detail. However, these properties often have limited capacity and resources, requiring careful management of inventory and staffing to ensure smooth operations.

Travel and Tourism 98

Travel and Tourism Presentation Catering Housekeeping 98

EATER

FEBRUARY 19, 2021

As its unabridged title promises, the book is not merely a cookbook: Its “Other Valuable Information” includes a housekeeping section where you can learn to “give a gloss to shirt bosoms,” make pomatum (hair oil) from scented beef marrow and lard, put out a fire on another person, and “destroy” roaches with snuff.

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Housekeeping Book Information 101

Revenue Hub

DECEMBER 8, 2023

To stay relevant and resilient in 2024 and beyond, here are five key hospitality trends and the innovations they’re supported by. Thankfully, hospitality innovations have been shown to reduce weekly hours for front desk and housekeeping staff by up to 18%. Over 80% of hotels reported staffing shortages in Q2 2023.

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Travel and Tourism Procurement Maintenance Information 97

Hotel Owner

MARCH 10, 2023

The program should cover all aspects of your hotel’s operations, including front desk procedures, housekeeping, food and beverage service, and safety and security. The training program should be tailored to the specific needs of your hotel and the roles of your employees.

Training 52

Training Housekeeping Communication Information 52

Hotel Business

NOVEMBER 9, 2022

A few examples of this include using energy-efficient lightbulbs, cross-training associates, optimizing labor scheduling, locally sourcing ingredients for menu items and optional daily housekeeping. Understand the evolving nature of lodging demand and intentionally drive ancillary revenue to optimize profit.

Guest Satisfaction 52

Guest Satisfaction Budgeting Back of House Housekeeping 52

SiteMinder

OCTOBER 11, 2022

Staying up to date with industry trends as well as technological innovation is an essential part of being a hotel revenue manager. Housekeeping positions in a hotel. Housekeeping positions in a hotel vary depending on the size of the hotel. Hotel housekeeper. Their main goal is to increase occupancy and maximise revenue.

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Maintenance Concierge Front of House Budgeting 72