Serviced Apartments

MAY 14, 2024

UK: Eden Grove Developments Limited, the freeholder of The Coal Exchange Hotel in Cardiff, has appointed KEW Planning to redevelop the site and explore the addition of serviced apartments. The Coal Exchange Hotel is a Grade II-listed building that was acquired by hospitality firm Signature Living in 2016.

Presentation 52

Presentation 52

Hotel Owner

JANUARY 10, 2024

Focus Hotels Management has recently acquired the management contract for the Polo Club Hotel , situated within the 200-acre Dallas Burston Polo Club in Warwickshire. This strategic move aligns with Focus Hotels’ ongoing expansion in the upscale hospitality sector.

Travel and Tourism 98

Travel and Tourism Scheduling Catering Events 98

Boutique Hotel News

MAY 25, 2023

The platform provides hoteliers with branded mobile apps with full check-in, check-out, ID, health and safety, payments, and keyless entry capabilities. When I first started this part of my career journey, we had less than 20 hotels on our platform, not enough computers to go around, and several weird, free conference calling services.

Presentation 130

Presentation Events Marketing 130

Hotel Owner

JANUARY 10, 2024

UKH Cymru has welcomed the Welsh government’s plans to bring short-term lets up to appropriate standards for health and safety, as it will benefit consumers, hospitality businesses and Welsh tourism.

Information 98

Information 98

Modern Restaurant Management

APRIL 18, 2024

Increase in number of restaurants : The demand is also being driven by the growth of the hotels, restaurants, and cafés (HoReCa) sector and customers' growing inclination for eating out. Advancements in design and modernization are among the key elements prompting restaurant fryer sales globally.

Marketing 118

Marketing Procurement Budgeting Pricing 118

Hotel Owner

OCTOBER 23, 2023

The Eden Hotel Group has celebrated the first graduates from its Thrive leadership academy. The academy launched last September and has delivered a series of training, projects and mentorships to staff at its hotels through a 12-month course.

Training 98

Training Workshop Marketing 98

Modern Restaurant Management

MARCH 16, 2020

" "This is a very challenging time, and we're experiencing something we have never had to deal with before," said Jennifer Petrocelli, executive director of The Preston House & Hotel, a participating restaurant. "We The National Restaurant Association has provided a list of best practices to ensure business continuity.

Training 234

Training POS Systems Marketing Sanitation 234

Revenue Hub

JANUARY 19, 2024

The health of your hotel website can have a big impact on its performance and conversion rate, and even the smallest, most seemingly insignificant detail must be taken into account. This step is crucial for several reasons, starting with SECURITY. Staying updated ensures a smoother and more reliable website performance.

Maintenance 102

Maintenance Blog Article Server 102

Hotel Business

OCTOBER 2, 2023

Unfortunately, as much as hotels want to create an environment that allows people to escape their problems, the hotel industry is not exempt from the potential of a mishap or a dangerous situation. With that in mind, Hotel Business Review reports that the hotel gym facility should “focus around the concept of risk management.”

Maintenance 116

Maintenance Housekeeping Sanitation Blog 116

Hotel Business

NOVEMBER 9, 2022

For many guests a hotel room can feel like an oasis. This feeling of safety and comfort is key to rebooking guests and gaining their recommendation to others. As the industry recovers to pre-pandemic metrics, bed bugs have also made their return to hotel rooms. Anxiety was the most frequently cited mental health condition.

Maintenance 105

Maintenance Book Marketing 105

Hotel Owner

DECEMBER 4, 2023

The APPG recommended the establishment of a national aggregated data set on short-term lets in England and proposed that local authorities enforce compliance against health, safety, and relevant legislation. The freehold of Gibbon Bridge Hotel and Restaurant in Lancashire has been listed for sale.

Health & Safety 98

Health & Safety Catering Marketing 98

Hotelogix

NOVEMBER 8, 2023

Many boomers still have some wanderlust left in them and great health to carry them the distance, so they want to spend their free time traveling to the places they have always wanted to see. Whether traveling to visit family or going on a trip across the world, seniors prefer to stay in hotels.

Travel and Tourism 100

Travel and Tourism Catering Customer Service Training 100

Hotel Owner

MAY 9, 2023

The government recently launched a registration scheme for short-term lets in the UK following concerns about inconsistencies within the regulatory framework for the guest accommodation sector, compared with those that apply to hotels and B&Bs. How long have you been campaigning for the short-lets registration scheme?

Travel and Tourism 105

Travel and Tourism Catering Budgeting Book 105

Hotel Owner

MARCH 9, 2023

Your hotel’s fire safety records can play a key role in the assurance of safety and security for employees and building occupants by evidencing the continued testing of fire systems to keep them in good working condition. This can include the hotel manager, operations manager, or health and safety officer.

Document 52

Document Training Scheduling Events 52

Modern Restaurant Management

JUNE 10, 2020

Does your hotel spend a large portion of its budget marketing a facility or service that cannot be used at the moment? You may be a hotel that is valued for its location. Now is the time to pay more attention to your website, take advantage of the downtime your hotel may have to audit this too.

Marketing 207

Marketing Budgeting Blog Book 207

eZee Absolute

SEPTEMBER 13, 2023

Running a hotel is a fantastic journey, but it also requires you to stay on your toes as the hospitality landscape continuously evolves. As society undergoes profound changes, so does the behaviour of consumers, and this transformation has a significant impact on hotels. So, what’s the deal, you ask?

Book 59

Book Catering Marketing Guest Satisfaction 59

Hotelogix

JANUARY 31, 2024

Guest experience in the hospitality industry is a comprehensive term that encompasses every aspect of a guest's interaction with your hotel. Guest experience in the hospitality industry is a comprehensive term that encompasses every aspect of a guest's interaction with your hotel.   What is Guest Experience?

Guest Services 130

Guest Services Customer Service Demo Book 130

SiteMinder

FEBRUARY 29, 2024

Table of contents Why hospitality training is important Hospitality training is important to any kind of hotel, large or small. Table of contents Why hospitality training is important Hospitality training is important to any kind of hotel, large or small. What are the objectives of hospitality training?

Training 52

Training Customer Service Guest Satisfaction Communication 52

Hotel Owner

MAY 9, 2023

Travelodge, one of the UK’s largest hotel chains which operates 579 hotels across the UK, has revealed it is looking to fill over 400 positions across its UK hotels and at its head office in Thame, Oxfordshire. These include roles in health and safety, procurement, IT, HR and customer services.

Maintenance 102

Maintenance Procurement Customer Service Housekeeping 102

Modern Restaurant Management

AUGUST 5, 2021

One hotel in upstate New York increased salaries of kitchen staff to $20 from $12.50 The restaurant industry took the brunt of the pandemic’s economic and societal impact and is now being asked to respond to the permanently changed consumer landscape. Restaurant and bar employment (as of July 2021) remains down by 1.5

Maintenance 216

Maintenance Presentation Marketing 216

EATER

JUNE 18, 2020

The virus caught cruise ships, hit hard and early, off guard and before epidemiologists and public health experts fully understood its nature and characteristics. Centers for Disease Control and Prevention’s “no sail” order on large cruise ships expires. An industry survey in the U.K.

Sanitation 135

Sanitation Book Beverage Operations Reservations 135

SiteMinder

FEBRUARY 14, 2024

Keeping up with new trends in tourism is crucial for hotel owners to stay competitive and meet the evolving expectations of guests. For instance, embracing eco-friendly practices can attract environmentally conscious travellers, setting a hotel apart as a sustainable choice. What are tourism trends?

Travel and Tourism 59

Travel and Tourism Marketing Catering Book 59

Hotel Business

OCTOBER 4, 2023

More than seven in 10 Americans would be deterred from booking a hotel room in Los Angeles if hotels there are required to house homeless people next to paying guests, according to a new national poll commissioned by the American Hotel & Lodging Association (AHLA) and conducted by Morning Consult. area hotel workers.

Book 69

Book Training Information 69

Hotel Business

FEBRUARY 24, 2023

The American Hotel & Lodging Association (AHLA) has promoted Kevin Carey to senior EVP/COO. He also provides strategic thought leadership for many of AHLA’s key industry-wide initiatives, including Safe Stay and Responsible Stay, the industry’s health and safety and sustainability campaigns. Carey joined AHLA in 2017.

Business Development 59

Business Development Events 59

Revenue Hub

FEBRUARY 9, 2023

NB: This is an article from GuestCentric But beyond the buzzword, what does sustainability actually mean, in practical terms, for your hotel? Most importantly, how can hotels ensure that they are upholding sustainability standards and effectively communicating them to stakeholders and customers?

Travel and Tourism 94

Travel and Tourism Article Maintenance Communication 94

Hotel Owner

FEBRUARY 20, 2024

The Inn Collection Group is investing millions to refurbish The Swallow Falls Inn , now renamed from the former Swallow Falls Hotel, situated in Eryri National Park. The government aims to ensure high standards of health, safety, and accessibility in short-term lets, aligning them with the established accommodation sector.

Health & Safety 52

Health & Safety Maintenance Presentation 52

Boutique Hotel News

NOVEMBER 16, 2022

[SPONSORED CONTENT] Here are five hotel meeting and event trends that hotels need to know for 2023. . Planners revealed that venues, safety protocols and audio-visual production are the top three areas where they expect cost rises. All signs point to a booming recovery and high demand for event space and in-person meetings.

Events 130

Events Travel and Tourism Download Information 130

Hotel Management Network

SEPTEMBER 9, 2020

The Ministry of Tourism and Antiquities has announced that 12 hotels in five Egypt governorates have received the health and safety certificate. The post Hotels in five Egypt governorates receive certificate to reopen appeared first on Hotel Management Network.

52

52

SiteMinder

NOVEMBER 22, 2023

What are hotel events? Hotel events transform hotels into hubs of activity and excitement. At their most simple, they’re gatherings for connection, and at their best, they’re experiences that leave lasting impressions on hotel guests and attendees alike.

Events 59

Events Budgeting Book Workshop 59

Hotel Owner

JUNE 26, 2023

We have a dedicated space within The Tower hotel, which comprises a high-spec classroom and mock reception area, to provide a base for face-to-face learning, as well as an online app-based platform – Flow. We have 1,600+ employees spread across 17 hotel properties and our head office in London. Why was The Academy created?

Training 111

Training Accounting Presentation 111

Revenue Hub

OCTOBER 13, 2023

Planning a hotel budget is a critical task that ensures the smooth operation and financial health of your hotel. This guide will walk you through the essential steps, best practices, and expert advice to help you create a robust hotel budget. Without a budget, you risk financial instability and inefficiency.

Budgeting 95

Budgeting Revenue Projections Article Maintenance 95

Revenue Hub

NOVEMBER 13, 2023

NB: This is an article from Global Asset Solutions This is no less true for budget season, although for many in the hotel sector, it can also come with a sense of foreboding. Each season brings with it change and, depending on the time of year, the chance for renewal and growth. expectations for next year around July.

Budgeting 87

Budgeting Guest Satisfaction Strategic Planning Presentation 87

STAAH

AUGUST 8, 2023

This includes your cancellation and booking policies, attractive images, social proof (online reviews) and bold call-to-actions to your booking engine 3) Ensure Your Website is Mobile Friendly Today the majority of travellers book hotels on the go, using their mobile phones. Your website is your property’s shop window.

Blog 86

Blog Book Information Marketing 86

Hotel Business

MAY 15, 2023

By Sean Grundy If the White Lotus taught us anything, it’s that giving guests a premium experience comes with substantial stress for hotel employees. in 2020, nearly 80% of hotels furloughed or laid off their staff. The problem has persisted even as hotels have raised hourly wages to their highest all-time levels. and Canada.

Training 59

Training Concierge Scheduling Reservations 59

Metasphere

SEPTEMBER 4, 2023

A key player in this evolution is the adoption of mobile pre check-in services by hotels. Guests have the luxury of bypassing these hassles and diving straight into their hotel experience. Guests have the luxury of bypassing these hassles and diving straight into their hotel experience.

Presentation 52

Presentation Front Desk Operations Guest Satisfaction Concierge 52

SiteMinder

OCTOBER 11, 2022

Guests in a hotel may only interact with a handful of people, but behind the scenes there are many different hotel staff positions. And, depending on the size of the hotel, this can easily translate to dozens of on-duty staff at any given time. Let’s take a look at the various job positions available in the hotel industry.

Maintenance 72

Maintenance Concierge Front of House Budgeting 72

Hotel Business

MARCH 9, 2023

As hotels, spas and resorts continue to experience an uptick in guests, professionals must cater to a clientele whose needs and priorities have shifted significantly. This is why many hotels are home to massive amounts of materials, such as PVC, which is virtually non-recyclable.

Sanitation 98

Sanitation Maintenance Accounting Budgeting 98