SiteMinder

MAY 12, 2023

What is hotel accounting? Hotel accounting is the process of recording and maintaining the financial records and performance of your hotel business. Good accounting makes the finances of your hotel easy to understand for management and other stakeholders – so they can make informed decisions. room sales).

Accounting 52

Accounting Maintenance Document Pricing 52

SiteMinder

JANUARY 8, 2024

What is hotel management? Hotel management is the practice of overseeing every operation of the business to ensure consistent growth and development. Even if you don’t have the luxury of hiring a full team of staff, it’s not impossible to run a successful small hotel business.

Travel and Tourism 59

Travel and Tourism Book Housekeeping Customer Service 59

SiteMinder

OCTOBER 16, 2023

Pricing intelligence, also known as rate intelligence, is a way for hotels to optimise their pricing and profitability. It’s an essential part of a successful revenue management strategy and is implemented via the use of data and pricing intelligence tools. Table of contents What is pricing intelligence software?

Pricing 59

Pricing Information Book Marketing 59

SiteMinder

JANUARY 8, 2024

What is hotel management? Hotel management is the practice of overseeing every operation of the business to ensure consistent growth and development. Even if you don’t have the luxury of hiring a full team of staff, it’s not impossible to run a successful small hotel business.

Travel and Tourism 52

Travel and Tourism Book Housekeeping Customer Service 52

SiteMinder

OCTOBER 11, 2022

Guests in a hotel may only interact with a handful of people, but behind the scenes there are many different hotel staff positions. And, depending on the size of the hotel, this can easily translate to dozens of on-duty staff at any given time. Let’s take a look at the various job positions available in the hotel industry.

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Maintenance Concierge Front of House Budgeting 72

Modern Restaurant Management

NOVEMBER 11, 2019

SevenRooms released its “Checking In For F&B” report, which uncovered the most important things to today’s traveler when it comes to food and beverage at hotels. In fact, nearly one in three (31 percent) Americans think hotels with great restaurants are more memorable than those without.

Book 118

Book Reservations Communication Customer Service 118

SiteMinder

NOVEMBER 22, 2023

What is a hotel robot? A hotel robot is an automated machine designed to perform various service tasks, enhancing guest experiences and streamlining hotel operations with a touch of technological innovation – and not a small amount of artificial intelligence.

Travel and Tourism 52

Travel and Tourism Concierge Book Valet Services 52

Les Roches

MAY 19, 2023

Essential skills for restaurant customer service and management FilippoBacci/E+via Getty Images The most successful management hospitality industry professionals possess a variety of essential skills that enable them to provide exceptional customer service. In the restaurant industry, customer service is integral to operations.

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Customer Service Communication Hospitality Management Reservations 52

Xotels Hotel Revenue Management

JULY 10, 2020

Covid-19 has exposed weaknesses both in hotels managing Revenue Management internally as well as the traditional outsourcing model and Revenue Management software providers. Nowadays, hotels need to be more resilient and agile than ever before. In this article: Where Hotels Get it Wrong.

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Front Desk Operations Accounting Budgeting Front of House 52

Revenue Hub

NOVEMBER 23, 2022

Credit card pre-authorizations are essential to a hotel’s revenue management strategy. So why do so many hotels neglect to control pre-authorizations when the tools exist to make it convenient, efficient, and secure? The amount varies from hotel to hotel. In both cases, the guests and the hotel are protected.

Book 52

Book Reservations Revenue Projections Pricing 52

Hotelogix

OCTOBER 18, 2023

One such innovation is the Hotel POS (Point of Sale) system, a robust solution that has revolutionized how you manage your services, transactions, and overall guest satisfaction.    👉At its core, a hotel POS system digitizes and automates many previously manual, paper-based, or disjointed processes.

POS Systems 130

POS Systems Guest Satisfaction Training Front of House 130

InnQuest

JANUARY 27, 2023

With the right strategies in place, hotels can capitalise on the opportunities offered by the changing industry landscape and be well-positioned to serve their customers in the years ahead.  Wellness Tourism The global wellness tourism market is expected to be worth 1,592 billion USD by 2030.

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Travel and Tourism Reservations Property Management Book 130

SiteMinder

APRIL 11, 2024

Yes, hotels can advertise on Airbnb by listing their rooms or properties on the platform, much like individual hosts do with their accommodations. Airbnb is not just for small bed and breakfasts anymore. Advertising on Airbnb for hotels involves listing fees and commission structures rather than traditional advertising costs.

Book 98

Book Pricing Marketing Information 98

SiteMinder

NOVEMBER 22, 2023

What is a hotel customer journey? A hotel customer journey maps the entire experience of a guest, from the initial spark of interest to the post-stay engagement. Customer journeys are crucial for successful hotels, as they reveal the key touchpoints that drive a guest’s decision to book – or not book – with their business.

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Book Blog Information Communication 100

Revenue Hub

OCTOBER 17, 2023

Revenue management has a bad reputation in some ways because it focuses on room rates. NB: This is an article from Robert O’Halloran , Professor Director, School of Hospitality Leadership at East Carolina University A new hotel to some is just another place some travelers cannot afford to stay.

Pricing 103

Pricing Marketing Training Book 103

eZee Absolute

FEBRUARY 3, 2023

Technology plays an important role in managing operations and enhancing the guest experience in the hospitality industry. Hotel management software can automate many tasks and provide valuable insights, making it easier for hotels to run efficiently and effectively.

Information 75

Information Blog Property Management Budgeting 75

Larry Mogelonsky

DECEMBER 11, 2023

The start of the fourth quarter brings on the all-too-important annual tradition of budget planning for next year, and yet 2024 ‘s specific challenges have given the more heavily integrated hotel technologies a unique time to shine. Distinguishing between these two states is important as it affects RevPAR calculations.)

Housekeeping 100

Housekeeping Maintenance Scheduling Property Management 100

SiteMinder

JANUARY 17, 2024

What is mobile check-in at a hotel? Hotel mobile check-in is a technology-driven process that allows guests to check into their hotel rooms using their mobile devices, without the need to queue at the front desk. But as guests are demanding it, more and more hotels are embracing this technology.

Book 52

Book Download Reservations Blog 52

eZee Absolute

MAY 7, 2024

But hotel revenue management can be your secret wand. Revenue management is about more than just the right pricing. It’s about knowing your guests and setting the right price to fill your hotel. But first, let me tell you about Claire Smith from Verandha Hotel. The result? Sounds magical right? Well, it is.

Pricing 52

Pricing Book Marketing Events 52

Revenue Hub

MAY 18, 2023

NB: This is an article from Xotels Is there anything more pressing on the minds of hoteliers, preventing them from having sleepless nights thinking about how to bring down their hotel`s cost and keep their business afloat? What is Cost Control in a Hotel? Establishing benchmarks: Allows you to compare results vs. other similar hotels.

Front Desk Operations 87

Front Desk Operations Cost Reduction Book Training 87

SiteMinder

JANUARY 17, 2024

Cybersecurity in the hospitality industry is the software and processes that safeguard the vast array of sensitive data that hotels and resorts collect from their guests. Table of contents What is a hotel data security breach? The fines for such breaches are steep, but they’re not the only things your hotel should worry about.

Information 59

Information Server Accounting Travel and Tourism 59

Modern Restaurant Management

AUGUST 5, 2020

and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. The TableUp team will join the TouchBistro family and continue working from Boston. ” Tyga Bites Launches. I even threw in some chocolate chip cookies for dessert.”

Server 210

Server Marketing Bookkeeping Document 210

Metasphere

MAY 12, 2022

A Hotel Loyalty Program Software does so much more than helping you create captivating loyalty programs. By the end of it, you'll have a grasp of everything you need to know about these systems - from the types of software, key functionalities to integrations and beyond. Types of Hotel Loyalty Program Software.

Information 52

Information Marketing Communication Presentation 52

Modern Restaurant Management

NOVEMBER 19, 2020

As part of the partnership, Ocean Spray will also offer discounts on key products such as Craisin® dried cranberries and Cranberry Juice Cocktail. As part of the partnership, Ocean Spray will also offer discounts on key products such as Craisin® dried cranberries and Cranberry Juice Cocktail. Ocean Spray Cranberries, Inc.

Marketing 147

Marketing Accounting Communication Back of House 147

7 Shifts

FEBRUARY 8, 2024

Restaurants turned to restaurant management apps to navigate this change, and it appears there’s no going back. 7shifts Most managers are familiar (and frustrated) with traditional paper scheduling techniques. 7shifts Most managers are familiar (and frustrated) with traditional paper scheduling techniques. Try 7shifts for free.

POS Systems 147

POS Systems Scheduling Training Reservations 147

7 Shifts

FEBRUARY 8, 2024

Restaurants turned to restaurant management apps to navigate this change, and it appears there’s no going back. 7shifts Most managers are familiar (and frustrated) with traditional paper scheduling techniques. 7shifts Most managers are familiar (and frustrated) with traditional paper scheduling techniques. Try 7shifts for free.

POS Systems 141

POS Systems Scheduling Training Reservations 141

Modern Restaurant Management

MAY 12, 2020

" Dining Bonds work like savings bonds, where guests can purchase a bond at a value rate today, to be redeemed for full face value in the future. ." " Dining Bonds work like savings bonds, where guests can purchase a bond at a value rate today, to be redeemed for full face value in the future. Restaurant Reboot Efforts.

Sanitation 150

Sanitation Marketing Information L&D 150

Modern Restaurant Management

DECEMBER 19, 2023

Each year, Modern Restaurant Management (MRM) magazine asks experts for their views on the state of the industry. We are also confident in our small-footprint concept that we’ve mastered over the last 35 years, and believe it positions us well when it comes to real estate site selection, which can be a true pain point for companies.

Front of House 117

Front of House Customer Service Concierge Marketing 117

SiteMinder

DECEMBER 14, 2023

ResNexus and SiteMinder are both prominent players in the hotel management software industry. While they share some similarities, their offerings and capabilities differ in several key areas. ResNexus is a cloud-based property management system. What is ResNexus compared to SiteMinder?

Document 52

Document Reservations Book Pricing 52

Synergy Suite

FEBRUARY 14, 2023

Common Features of Restaurant POS Systems Inventory Tracking Efficient inventory management is crucial for controlling costs and ensuring optimal stock levels. Customer Management A POS system with built-in customer management features enables you to capture and analyze customer data.

POS Systems 52

POS Systems Front of House Back of House Catering 52

Hotelogix

FEBRUARY 4, 2024

As a small hotel owner, you likely have a lot on your plate already. There's a lot to juggle - from managing staff to ensuring your guests are satisfied with their experience. One way to make your job easier is to Implement hotel management software. To be very precise - a cloud-based one.

Housekeeping 148

Housekeeping Maintenance Reservations Accounting 148

Modern Restaurant Management

MARCH 11, 2020

US Foods Holding Corp.entered into a definitive agreement to acquire Smart Foodservice Warehouse Stores from funds managed by affiliates of Apollo Global Management, Inc. Founded in 1955 and headquartered in the greater Portland, Oregon area, Smart Foodservice employs approximately 900 associates.

Procurement 154

Procurement Marketing Scheduling Events 154

Modern Restaurant Management

DECEMBER 27, 2019

NCR and Zynstra have worked together for several years, reflected in the launch of NCR Software Defined Store introduced in January 2019 and in use by companies like Pilot Flying J. “When we started to work with NCR, we realized that our combined strengths made for an unmatched service, with a global reach. .

Workshop 123

Workshop Marketing Accounting L&D 123

Modern Restaurant Management

JUNE 12, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. “Dunkin’ is committed to keeping America running and working. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com.

L&D 168

L&D Multi-Unit Operations Marketing Training 168

Modern Restaurant Management

JULY 7, 2020

Uber and Postmates have been strong allies working together to advocate and create the best practices across our industry, especially for our couriers. Small Business Administration and Treasury Department released detailed loan-level data regarding the loans made under the Paycheck Protection Program (PPP). PPP Loan Data Released.

Accounting 192

Accounting POS Systems Information Sanitation 192

Hotel Business

JULY 13, 2023

HITEC Toronto enabled hotel tech companies to showcase their offerings and new products. Being in the hospitality industry from the age of 15, I knew how much those silos negatively affect a property’s ability to work cohesively, make effective strategic decisions and maximize profitability, and I knew that I could improve upon that.”

Book 52

Book Communication Information Property Management 52

Modern Restaurant Management

JUNE 24, 2020

In this edition of MRM News Bites, we feature help for small business owners and products for the 'new normal' for restaurants as they reopen. “Small businesses on the frontlines of the global economy deserve extraordinary support in this extraordinary time,” said Al Kelly, CEO and chairman of Visa.

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Sanitation Information Marketing Server 215