STAAH

JUNE 4, 2024

Efficiency, convenience, and excellent guest experiences are key factors for the hospitality industry in today’s digital era. The hotel booking engine is the main tool that makes booking a hotel easier for both owners and guests. What is a Hotel Booking Engine? What is a Hotel Booking Engine?

Book 84

Book Guest Satisfaction Reservations Communication 84

InnQuest

OCTOBER 20, 2023

In today’s competitive hotel industry, staying ahead of the curve requires more than just providing excellent service; it also involves making informed decisions that impact your bottom line. One such decision that has a significant effect on hotel revenue is choosing the right Customer Relationship Management (CRM) software.

Guest Satisfaction 130

Guest Satisfaction Information Book Marketing 130

InnQuest

JULY 10, 2023

Wondering how to map out the perfect hotel market segmentation strategy that keeps your hospitality business ahead of the curve? As markets continue to prioritize brands that cater to individual preferences the best, every business’s success depends on how well it offers personalized experiences to end-users.

Marketing 130

Marketing Catering Budgeting Pricing 130

Hotelogix

MAY 16, 2024

This can be daunting, but leveraging the right technology can transform your hotel into a streamlined, guest-centric, and profitable establishment. Top 5 Tips on How to Improve Efficiency in Hotels  1. Pro tip: Implement a Hotel PMS that is easy to use.

Front Desk Operations 130

Front Desk Operations Property Management Book Reservations 130

Hotelogix

JANUARY 30, 2024

As a hotelier, monitoring your hotel's performance is paramount to ensuring smooth operations and maximizing revenue. In this context, reports are critical as they provide key insights into your hotel's operations, from housekeeping to finance, marketing, and guest preferences.

Housekeeping 148

Housekeeping Reservations Budgeting Book 148

InnQuest

AUGUST 8, 2023

When it comes to hotel businesses, one must continuously strive to achieve a balance between the customer experience and pricing. Hotels follow different pricing strategies to get there and seasonal pricing remains one of the most important. In this blog, we have curated the top 4 benefits of seasonal pricing for hotels.

Pricing 220

Pricing Guest Satisfaction Blog Budgeting 220

InnQuest

APRIL 3, 2023

As the hospitality industry evolves after the pandemic, it’s more important than ever for hotels to streamline their day-to-day operations to improve efficiency, enhance the guest experience, and increase revenue. Here are some ways to streamline operational tasks for your hotel.

Property Management 222

Property Management Training Special Events Guest Satisfaction 222

Revenue Hub

JANUARY 27, 2023

While many property management systems auto-generate simple transactional emails, proper email marketing software for hotels does so much more than the basics. NB: This is an article from Fuel Travel A full-featured hotel guest messaging solution makes it easy to communicate with future, current, and past guests.

Marketing 89

Marketing Guest Satisfaction Property Management Article 89

Hotelogix

NOVEMBER 16, 2022

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Guest Satisfaction 163

Guest Satisfaction Property Management Marketing 163

Hotelogix

SEPTEMBER 21, 2022

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Guest Satisfaction 162

Guest Satisfaction Property Management Training Book 162

InnQuest

OCTOBER 17, 2023

Hotels play a fundamental role in delivering exceptional experiences to a wide spectrum of clients. Gaining insights into these types of guests can become a tool to empower hotels to offer personalized stays that leave enduring impressions. They seek streamlined processes, prompt services, and a serene workspace.

Guest Satisfaction 130

Guest Satisfaction Catering Concierge Property Management 130

InnQuest

OCTOBER 24, 2023

In today’s fast-paced hospitality industry, selecting the right reservation system is crucial for the success of your hotel. Understanding the impact of your hotel reservation system on your business is key. This agility can be a significant advantage in responding to market dynamics and changes in demand.

Reservations 130

Reservations Book Pricing Guest Satisfaction 130

Hotelogix

FEBRUARY 13, 2024

Operating a large independent hotel with 200+ rooms, 4-5 in-house restaurants, a couple of gyms, spas, and gift shops is multifaceted, where precision, efficiency, and guest satisfaction are paramount. Plus, it leads to complexities such as rate parity/inventory disparity, overbookings, and guest dissatisfaction. 

Housekeeping 148

Housekeeping Regulatory Compliance Guest Satisfaction Maintenance 148

InnQuest

JULY 17, 2023

As the temperature rises and vacation plans take shape, the summer season presents a golden opportunity for hoteliers to attract a large influx of guests. But how can hotel owners capture their attention and ensure that their property stands out in a sea of options? Embrace colorful visuals that evoke the spirit of the season.

Guest Satisfaction 130

Guest Satisfaction Catering Blog Marketing 130

Hotel Owner

JULY 12, 2023

Access Hospitality, part of the Access Group has announced the acquisition of Guestline, a leading hotel distribution and operations platform provider. It also stated that the partnership will enhance its ability to serve the requirements of hotel customers through the provision of a tailored product that fulfils their operational needs.

Guest Satisfaction 102

Guest Satisfaction Property Management Presentation Marketing 102

InnQuest

OCTOBER 25, 2023

The hotel industry is evolving, and chatbots are at the forefront of this transformation. Chatbots have become an integral part of the hotel industry, reshaping the way hotels engage with their guests. Beyond their involvement in guest interactions, chatbots serve as valuable sources of data and insights for hotels.

Guest Satisfaction 130

Guest Satisfaction Reservations Book Information 130

Hotelogix

OCTOBER 18, 2023

A hotel reservation system is far more than a booking tool. It's a comprehensive solution that empowers your hotel to optimize operations, deliver exceptional guest experiences, and thrive in a competitive industry.  This streamlined process enhances guest satisfaction and encourages more bookings.

Reservations 100

Reservations Book Information Guest Satisfaction 100

InnQuest

JUNE 2, 2023

A strong hotel brand identity plays a key role in attracting customers and building customer loyalty in this highly competitive hospitality industry. This blog presents key factors involved in creating a compelling hotel brand identity that will help you resonate with your target audience and set you apart from the competition.

Guest Satisfaction 131

Guest Satisfaction Blog Book Property Management 131

Hotelogix

JANUARY 31, 2024

The key to success in the ever-evolving hospitality industry lies in providing an exceptional guest experience. Thoughtfully put together by our marketing team, dives deep into the nuances of the guest experience, exploring its definition, journey, and the importance of enhancing it.   What is Guest Experience?

Guest Services 130

Guest Services Customer Service Demo Book 130

Revenue Hub

SEPTEMBER 11, 2023

In the ever-evolving hospitality industry, effective inventory management is a critical aspect of running a successful hotel. NB: This is an article from innQuest Managing your hotel’s inventory efficiently can significantly impact your bottom line, guest satisfaction and overall operational effectiveness.

Pricing 105

Pricing Guest Satisfaction Article Book 105

InnQuest

FEBRUARY 3, 2023

Exceptional guest experience can elevate a hotel’s reputation and increase revenue and repeat stays. Therefore, upselling in hotels is not only influential but cost-efficient as well. Therefore, upselling in hotels is not only influential but cost-efficient as well. Why is Upselling Important in the Hotel Industry?

Book 220

Book Reservations Communication Pricing 220

InnQuest

AUGUST 25, 2022

GuestTouch, a leading guest experience and reputation management solution for hotels has announced a partnership with InnQuest to provide hotels with integrated guest services. InnQuest is a leading software platform in the vertical market developing solutions for the hospitality industry. About GuestTouch.

Property Management 130

Property Management Guest Satisfaction Hospitality Management Customer Service 130

STAAH

MARCH 21, 2023

In today’s digital age, online reputation is crucial for the success of any business, especially for hotels. STAAH ReviewMinder is a comprehensive online reputation management tool that can help hotels manage their online reputation and improve guest satisfaction.

Guest Satisfaction 78

Guest Satisfaction Demo Scheduling Accounting 78

InnQuest

SEPTEMBER 13, 2022

In today’s fast-paced digital world, hotel and motel operators must be able to keep pace with the needs of guests on an individual basis. The public has grown to expect contactless services due to the pandemic and guests’ expectations have changed forever after experiencing the convenience and consistent service that automation brings.

Housekeeping 130

Housekeeping Book Guest Satisfaction Information 130

Revenue Hub

JUNE 7, 2023

A hotel booking engine is a crucial tool for hotels and accommodation providers in today’s time. It plays a key role in the overall success of a hotel’s operations. By facilitating direct bookings, hotels can avoid commission fees and have more control over their pricing, promotions, and guest relationships.

Book 87

Book Guest Satisfaction Pricing Reservations 87

SiteMinder

NOVEMBER 30, 2023

It encompasses advanced booking engines, property management systems, customer relationship management (CRM) software, AI-driven chatbots, and more. Here’s how travel technology is changing the industry and the possible implications, negative and positive, for hotels.

Guest Satisfaction 52

Guest Satisfaction Book Property Management Pricing 52

Hotel Owner

OCTOBER 6, 2022

As independent hoteliers venture into a post-pandemic marketplace with a mix of renewed optimism and understandable uncertainty, one thing is clear: Hotel tech solutions will play an essential role in recapturing revenue and elevating guest experiences. Insights about hotel PMS technology. Insights about hotel PMS technology.

Guest Satisfaction 105

Guest Satisfaction Download Maintenance Information 105

SiteMinder

APRIL 10, 2024

Encompassing hotels, restaurants, and other leisure investments, Shanti Hospitality spans four continents with a truly global team contributing to its ongoing success. Aditi Secci Moretti , Emea Senior Sales & Marketing executive at Shanti Hospitality, said art lovers and city explorers are a particular focus.

Communication 98

Communication Guest Satisfaction Book Marketing 98

SiteMinder

OCTOBER 23, 2023

Some key features of Cloudbeds include a channel manager, booking engine, and property management system. SiteMinder is the industry’s leading hotel commerce platform; giving hoteliers the power, performance, and experience they need to succeed online.

Guest Satisfaction 52

Guest Satisfaction Book Pricing Demo 52

Revenue Hub

MAY 15, 2023

NB: This is an article from RateGain Ergo, the art of vending hotel accommodations is quintessential to your triumph as a hospitality manager or operator. The key to success lies in prioritizing guest experience while also focusing on maximizing room occupancy , regardless of the season.

Travel and Tourism 81

Travel and Tourism Book Guest Satisfaction Article 81

Hotel Business

APRIL 1, 2024

By Hooman Shahidi The electric vehicle (EV) market in the U.S. As adoption rates continue to increase and the push to improve the charging experience gains momentum, the hospitality industry needs to keep up by offering guests reliable on-site EV charging stations. for the first time in 2023.

Accounting 75

Accounting Property Management Guest Satisfaction Download 75

InnQuest

JUNE 8, 2023

Artificial intelligence (AI) is seamlessly integrating into hospitality experiences, redefining our expectations – from chatbots providing instant customer support to predictive analytics optimizing hotel operations. Hotels can now use machine learning to analyze data to anticipate guest needs, optimize pricing and improve operations.

Maintenance 135

Maintenance Guest Satisfaction Pricing Marketing 135

Revenue Hub

DECEMBER 11, 2023

In the hotel revenue management field, a significant change is underway. It is necessary to shift towards guest-centric strategies catering to guests’ nuanced needs and preferences. However, they lack a comprehensive understanding of the guests’ preferences, behaviors, and expectations.

Guest Satisfaction 99

Guest Satisfaction Article Blog Catering 99

SiteMinder

OCTOBER 5, 2023

Table of contents Why are hotels using Expedia Partner Central? Being part of one of the world’s leading travel marketplaces, it offers hotels the potential to connect with a vast and diverse audience. This will involve providing detailed information about your hotel, so come prepared with a full profile.

Competitive Analysis 59

Competitive Analysis Book Information Property Management 59

eZee Absolute

AUGUST 29, 2023

With countless operations starting from housekeeping to revenue management, hoteliering is a hectic task and the essence of perfection is often lost. This is where hotel improvement ideas come in. In this blog, I have listed the most essential segments of hotel operations that must be improved to enhance the guest experience.

Housekeeping 91

Housekeeping Training Guest Services Communication 91

Xotels

APRIL 3, 2024

XOTELS – Revenue Management eBook In the first chapter of this eBook, we will go over the definition of what is revenue management in the hotel and hospitality industry. Everything will be explained from the fundamentals of revenue management to more advanced practices and strategies.

Pricing 52

Pricing Book Budgeting Marketing 52

SiteMinder

AUGUST 29, 2023

What are hotel costs? For hoteliers, hotel costs encompass everything from the cost of construction, to the cost of insurance, to the everyday operational costs of establishing, running and ultimately growing a hotel business. Hotel construction costs The foundation of any hotel begins with its construction.

Housekeeping 52

Housekeeping Guest Satisfaction Book Maintenance 52