Revenue Hub

JANUARY 26, 2024

However, the true marker of success and sustainability lies in a hotel’s ability to retain guests. Retention not only signifies guest satisfaction but also leads to more stable revenue streams and enhanced brand reputation. In this article, we explore effective strategies for guest retention.

Guest Retention 88

Guest Retention Communication Guest Satisfaction Article 88

Revenue Hub

JANUARY 11, 2024

NB: This is an article from Userguest , one of our Expert Partners As we step into 2024, several key trends are set to redefine the landscape of hotels and accommodations. Data-Driven Marketing Campaigns In the quest for optimal resource allocation and marketing ROI, hotels are turning to data.

Guest Satisfaction 81

Guest Satisfaction Pricing Guest Retention Catering 81

SiteMinder

FEBRUARY 29, 2024

Table of contents Why hospitality training is important Hospitality training is important to any kind of hotel, large or small. The right training allows your staff to keep up with new trends, new technology, higher guest expectations, new techniques and strategies, as well as maintain any existing high standards.

Training 52

Training Customer Service Guest Satisfaction Communication 52

eZee Absolute

AUGUST 29, 2023

This is where hotel improvement ideas come in. Streamlined hotel operations can significantly impact a hotel’s bottom line by enhancing guest retention , attracting positive reviews, and optimizing resource utilization. Hotel operations play a crucial role in defining the guest experience.

Housekeeping 91

Housekeeping Training Guest Services Communication 91

Hotelogix

OCTOBER 18, 2023

So, how much does it cost to acquire a booking at your hotel? However, it's much more complicated than that, so understanding what GAC is and how to calculate Guest Acquisition Cost (GAC) correctly is crucial. GAC considers various costs related to marketing, sales efforts, and operational activities aimed at acquiring a guest.

Guest Retention 100

Guest Retention Marketing Pricing Training 100

Revenue Hub

MAY 18, 2023

NB: This is an article from Xotels Is there anything more pressing on the minds of hoteliers, preventing them from having sleepless nights thinking about how to bring down their hotel`s cost and keep their business afloat? What is Cost Control in a Hotel? Establishing benchmarks: Allows you to compare results vs. other similar hotels.

Front Desk Operations 80

Front Desk Operations Cost Reduction Book Training 80