article thumbnail

Consumers Welcome Some Restaurant Automation, Reject Others

Modern Restaurant Management

Some diners are more open to robot servers at quick service restaurants (30 percent) and table service (10 percent), but are still in the minority. Prices for real estate, inventory, and labor are rising. The results give the green light for certain restaurants to introduce more front-of-house automation.

article thumbnail

How Small but Mighty Restaurants Can Optimize Data to Muscle Up Growth

Modern Restaurant Management

Let’s say the price of beef goes up. Reviewing your data from past menu adjustments may reveal an increase in the price of a chicken sandwich would create less of an impact on sales than bumping up the price of a hamburger. Another way to slice and dice data is to comb through food costs.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Death by a Thousand Service Fees

EATER

Lille Allen/Eater After years of artificially low menu prices, service fees feel like an inevitable, annoying part of dining out now If you’re the type of diner who regularly eats at restaurants, you’ve almost assuredly noticed a “service fee” tacked on to your check at one establishment or another.

Server 93
article thumbnail

How Technology Tools Help Restaurateurs Do More With Less

Modern Restaurant Management

When properly deployed, they can transform the employee experience by improving daily operations, syncing front-of-house and back-of-house communication and execution, and delivering a memorable dining experience that won’t send staff to the walk-in cooler for a good cry. But it doesn’t stop there.

article thumbnail

Why 4 Restaurants Opt for a Service Charge Instead of Tips

7 Shifts

Servers came in and worked four and a half hours, [whereas] my chefs started working yesterday. Servers have the opportunity to upsell to make more commission, like with caviar or truffles. Previously, they used a tip out model where servers kept about 12.5% Servers love it. That doesn't seem right to me,” says Hsu.

Server 88
article thumbnail

Why 4 Restaurants Opt for a Service Charge Instead of Tips

7 Shifts

Servers came in and worked four and a half hours, [whereas] my chefs started working yesterday. Servers have the opportunity to upsell to make more commission, like with caviar or truffles. Previously, they used a tip out model where servers kept about 12.5% Servers love it. That doesn't seem right to me,” says Hsu.

Server 78
article thumbnail

Despite Improved 2024 Outlook, Labor, and Other Risks May Drag Restaurants Down

Modern Restaurant Management

Insurers are adding wage and hour exclusions to policies and reducing limits in response to class-action litigation filed by servers and other front-of-house staff. It’s the best way to secure coverage at the best terms and prices. Some guidelines: Thoughtfully lean into risk.