Sat.Sep 28, 2024 - Fri.Oct 04, 2024

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7 features you can’t miss in a hotel CRM

eHotelier

If you are tired of dealing with disorganised and scattered guest data and manually managing all guest communication, you are probably looking to implement (or already have implemented) a CRM for your hotel.

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Melbourne bar Caretaker’s Cottage wins Art of Hospitality Award

Hospitality Magazine

Melbourne bar Caretaker’s Cottage has secured the 2024 Art of Hospitality Award from The World’s 50 Best Bars. More than 700 anonymous industry experts from across the globe voted for the bar they received the most outstanding hospitality service at in the last 18 months, with Rob Libecans, Ryan Noreiks and Matt Stirling’s venue emerging victorious.

Magazine 246
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How to File Tourism Tax (TTx) for Malaysian Hotels

Soft Inn

The Tourism Tax (TTx) in Malaysia is a fee imposed on foreign tourists staying at accommodation premises in the country. It was introduced to boost the country's tourism industry and improve the facilities and infrastructure available for tourists. The tax is charged at MYR10.00 per room per night, regardless of the star rating of the hotel or the type of accommodation.

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Fire Prevention Week 2024 – Is Your Restaurant Safe?

Modern Restaurant Management

As a result of the Great Chicago Fire that killed 250 people in 1871, the National Fire Protection Association has declared the public observance of Fire Prevention Week since 1922, marking more than 100 years this year of the public observance. The holiday was later cemented by President Coolidge, marking the longest-running public health and safety observance on record.

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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U.S. remains the world’s most powerful travel & tourism market

eHotelier

The World Travel & Tourism Council (WTTC) today launched its 2024 Economic Impact Trends Report, which has revealed the U.S. as the world’s most powerful Travel & Tourism market, contributing a record-breaking $2.36 TN to the nation’s economy last year.

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How to Cook a Squirrel

EATER

World Champion Squirrel Cooker hopeful Addie Hayes preps her dishes on a Coleman stove. Professional chefs and amateur cooks compete for Arkansas pride in the annual World Champion Squirrel Cook Off As the kitchen manager at the Odd Soul , a pizzeria and bar in Springdale, Arkansas, Addie Hayes is used to spending Saturday mornings in front of a stove.

Events 134
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Elevate Your Restaurant Brand: Convert Value into Loyalty

Modern Restaurant Management

Now that the summer of the value meal has ended, what will autumn bring for QSR brands? Will they be able to capitalize on the good will and traffic boosts as the weather gets cooler? To learn how operators can take a forward-looking approach and ease customers back into a profitable pricing model, Modern Restaurant Management (MRM) magazine reached out to Hope Neiman, CMO at restaurant ordering and loyalty platform, Tillster, which works with brands like Baskin Robbins, Popeyes and Burger King

Pricing 179
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The Evolution of Game Development: A Journey through Innovation and Creativity

eHotelier

Explore the evolution of game development from simple 2D games to immersive 3D worlds. Contact Abhiwan Technology, the top game development company in Delhi, for cutting-edge game development services.

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How Technology is Modernizing Hospitality Operations

Hospitality Net

The hospitality industry has changed a lot over the years. Labor shortages, rising guest expectations, and tightening budgets are the new norm. We’ve spent a lot of time thinking about how technology can help solve these challenges. And while technology won’t fix everything, it can go a long way in making operations run smoother and guests happier.

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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Little Homestead on the Prairie

EATER

Tours in a 19th-century-style schoolroom at the Ingalls Homestead. Laura Ingalls Wilder made generations of readers fall in love with the homestead fantasy in “Little House on the Prairie.” At iconic sites from her books and small farms across the country, those stories meet reality. “It wasn’t Susan’s fault that she was only a corncob.” I’m standing in the middle of a field, cradling a freshly shucked cob of corn in my hands, and hearing that phrase ringing through my head.

Book 127
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The Food Service Industry’s Digital Transformation Journey Heading into 2025

Modern Restaurant Management

The modern restaurant industry has always moved fast, but the pace continues to accelerate. Consumer demands are changing at a rapid rate. Macroeconomic conditions cycle quicker and quicker. Supply chains, while showing more stability, are fraught with uncertainty. And yet, the modern restaurant is thriving. The food service industry is forecast to reach $1 trillion in sales this year.

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Driving Tech Innovation: FCS Solutions Responds to Hotel Demands by Strengthening Presence in Central and Eastern Europe

eHotelier

FCS Solutions, a global leading provider of hospitality technology, continues its strategic expansion across the Europe, with a new office in Czech Republic.

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Unlock Your Competitive Edge with Seamless Tech Integration

Hotel Owner

Running a hotel is more complex and competitive than ever. Between operational demands, rising guest expectations, and the pressure to keep costs low, it’s hard to know where to focus. But there’s one area that can make a big difference quickly: technology. Whilst it can occasionally mean modernising core tech systems, often the biggest impact can be made with modern, easy-to-integrate tech that plugs into your existing PMS.

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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Cobblestone deploys Stayntouch PMS

Hotel Business

Stayntouch , a cloud hotel property management systems (PMS) and guest-centric technology provider, has entered into a new partnership with Cobblestone Hotels. Stayntouch deployed its PMS across 139 Cobblestone properties in 90 days. “We chose Stayntouch for their outstanding customer support and dedicated team members, who remain consistently available—a quality we truly value,” said Josie Kilgore, brand president, Cobblestone Hotels.

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Seven Tips to Help Restaurant Owners Avoid Common Pitfalls and Grow

Modern Restaurant Management

Nearly half of restaurants fail in their fifth year of business. My long and largely positive journey in the industry hasn't been without challenges. That’s part of the price of doing business – especially when you own multiple restaurants. But if you learn from failures and misfortunes as we have, those experiences can spur you to even more success.

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Debunking common myths about AI: why human hotel staff are still irreplaceable

eHotelier

As technology evolves, Artificial Intelligence (AI) has become a valuable tool across industries, especially in hospitality. However, with this rapid advancement, misconceptions about AI's role in replacing human workers have also surfaced.

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Hilton’s Annual Trends Report Finds Travelers Will Want High-Impact Experiences in 2025

Lodging Magazine

MCLEAN, Virginia—Although 2024 was dubbed the “Year of the Great Recharge,” where sleep retreats made headlines, mindful drinking rose in popularity and wellness-themed guestrooms took off. As the post-pandemic leisure travel boom normalizes, travelers surveyed in Hilton’s annual Trends Report are looking to pair their desire to relax and recharge with high-impact adventures and experiences to maximize their time and financial investment.

Magazine 116
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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

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How to design great digital guest journeys | Hotelier tips with Matt Welle

Hospitality Net

With so many hotels and lodgings available to guests, it can be hard to stand out from the competition. To do so, you’ll need a strong brand to guide the experiences you offer, aided by the smartest hospitality tech.

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The Ultimate Dining Guide to Austin City Limits Music Festival

EATER

Eater offers meal suggestions for each day at the Zilker Park festival grounds for Austin City Limits 2023, and a rundown of what to eat and drink around town as well while watching Chappell Roan and Dua Lipa.

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Top 10 ways to increase F&B guest spend and profitability with mobile ordering

eHotelier

As many guests and operators prepare for the upcoming season, have you been tracking the latest trends relating to mobile ordering to ensure you are maximising each and every sales opportunity?

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Peachtree Group Names Brent LeBlanc EVP, Business Development

Lodging Magazine

ATLANTA—Peachtree Group announced that Brent LeBlanc is now leading its business development efforts across its investment platforms. In his new role as executive vice president, business development, Brent will support Peachtree’s efforts to grow and expand its vertically integrated investment platforms. His responsibilities will include focusing on cross-marketing strategies, fostering business development, and collaborating with the investment teams to capture new opportunities.

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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

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Peachtree breaks ground on dual-branded property in Dallas

Hotel Business

Peachtree Group has broken ground on a 19-story, dual-branded AC Hotel and Moxy Hotel development in Uptown Dallas. The development will bring 264 upscale rooms to the McKinney Avenue corridor. The property is expected to open in summer 2026. “Most hotels in Uptown cater to the upper-upscale and luxury segments, leaving the submarket lacking in upscale hotel options to meet the needs of a substantial portion of Uptown’s demand,” said Greg Friedman, managing principal/CEO, Peachtree.

Catering 111
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How restaurants can automate successfully

Fast Casual

A panel at QSR Next held virtually on Nov. 13 will address how restaurants can uncover automation opportunities and build a tech stack that delivers high ROI.

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International Tourist Arrivals hit 96% of pre-pandemic levels through July 2024

eHotelier

International tourism bounced back to 96% of pre-pandemic levels in the seven months through July 2024, driven by strong demand in Europe and the re-opening of markets in Asia and the Pacific.

Marketing 188
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12 Dishes You Know if You Grew Up in the Heartland

EATER

Lille Allen From hog fry in Oklahoma to Snickers salad in Iowa, these signature foods offer beloved tastes of middle America Cinnamon rolls dipped in chili. Coors Light poured over OJ. Taco pizza. If you grew up in the amorphous region known as America’s heartland, these combos might raise your serotonin levels. If you grew up elsewhere, they might raise your eyebrows.

Catering 116
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Optimize Restaurant Operations With the Right Payroll & HCM Services

Running a restaurant involves juggling numerous tasks, but payroll and HR shouldn’t add to the stress. Our guide, "A Buyer’s Guide to Payroll & HCM Services," is tailored for the restaurant industry to help you choose the best provider. Efficient payroll services ensure timely, accurate payments, crucial for maintaining staff morale. Compliance support helps navigate labor laws and avoid costly fines.