September, 2024

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How digital content influences traveler purchasing decisions

eHotelier

Understanding and harnessing the power of digital content is not just a strategy—it's a necessity for influencing traveler purchasing decisions and shaping their journey from the moment they start planning to the post-vacation sharing of experiences.

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Mediterranean restaurant Ouzo to open in Darlinghurst

Hospitality Magazine

Ouzo is set to open next week, delivering a taste of the Mediterranean to the streets of Darlinghurst. The venue is the latest venture from the team behind Tommy’s Mexican restaurants in Darlinghurst and Manly, David Cooper and Brett Ayton. During an extensive food tour across Spain, France, Greece, Italy, and Turkey, Cooper and Ayton visited numerous restaurants, from Michelin-starred eateries to hole-in-the-wall takeaways.

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7 simple ways to keep your hospitality accounts secure

MEWS

How to keep your hospitality accounts secure The key to security is being proactive – don't wait until you have a potential breach to act. If you follow the advice in these seven tips, you'll go a long way to keeping your hospitality accounts secure.

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Increase Direct Bookings with Google Hotel Finder

Hotelogix

Google Hotel Finder, also known as Google Hotels or Google Hotel Search , is a powerful metasearch tool integrated into Google’s ecosystem. This tool aggregates hotel information from across the internet, providing users with a comprehensive overview of available accommodations based on their search criteria. It’s part of the larger Google Travel suite, which also includes tools for flights and activities.

Book 246
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Navigating Payroll Compliance: Future-Proofing Payroll in an Evolving Regulatory Landscape

Speaker: Jennifer Hill

Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.

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Essential Training Materials for Hotel Marketing Departments

Soft Inn

In today's competitive hospitality industry, effective marketing is essential to attract and retain guests. Hotel marketing departments need to be equipped with the right training materials to ensure they are up-to-date with the latest trends and strategies.

Training 242

More Trending

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Progressive luxury as the next evolution of hotel lifestyle products

eHotelier

It’s truly a new frontier with luxury representing the hospitality vertical at the forefront of immense change, with hotels developing new products and services to serve an ageless, 21st-century guest mindset.

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Piccolina’s chef gelato project returns

Hospitality Magazine

The famed Piccolina Gelato Project returns next week with a gelato line-up curated by some of Melbourne’s most talented chefs – and this time, it’s all about Aussie milk bar classics. Starting 2 October, a total of 24 limited-edition gelato flavours will be available from Piccolina’s seven locations until 26 November. This season’s participating chefs include: Jacqui Challinor (ex-Rein & La Rue); Stephen Nairn (Yugen Dining & Omnia Bistro); Philippa Sibley (

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How Little Italy Ristorante Turned Hours of Payroll Processing into Minutes

7 Shifts

Executive Summary Location: Groveport, OH Restaurant Type: Casual Dining Problem: Too much time spent on manual processes. A payroll provider that couldn't support employees with multiple roles. Solution: Team management software that handles scheduling, time clocking, and payroll in one place. Payroll runs went from four hours to a few minutes. Family Pies When Chuck and Janet Ward dropped by a grocery store on a long drive, they never imagined this pit stop would change the trajectory of their

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Best Hotel Review Websites to Improve your Hotel Reputation

Hotelogix

In the age of digital transformation, top hotel review websites have become crucial in shaping the reputation and success of hotels worldwide. These platforms provide travelers with insights into the services, amenities, and experiences hotels offer, making them pivotal in the decision-making process for accommodations.  This article explores what hotel review websites are, highlights some of the best platforms, discusses their benefits, and outlines how hotels can effectively manage bookin

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Restaurant Math Isn’t Working

EATER

Lille Allen Six chefs and restaurant owners from across the country explain why restaurants feel so expensive right now, and how they’re coping with high prices and customer complaints Dining out involves calculating the intangible: What is hospitality worth to you? On the one hand, you get the possibility of technique and flavor you cannot, or don’t want to, create yourself, plated and served with attention.

Pricing 145
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Can AI Address Labor and Food Safety Challenges?

Modern Restaurant Management

Can AI and robotics provide solutions to some of the toughest challenges faced by QSRs? Ofer Zinger, co-founder of Kitchen Robotics, thinks so. The company's Beastro was designed to use AI to create personalized dishes, thereby cutting labor costs and cutting food waste. It also self-cleans, helping ensure food safety. Modern Restaurant Management (MRM) learned more from Zinger.

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Empowering hotel staff with AI: bridging technology and tradition for superior guest experience

eHotelier

AI has the potential to revolutionize the way hotel employees learn, making the process more effective and faster, which in turn fosters a culture of innovation and openness to transformation.

Training 317
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Chef Greg Malouf passes away at 65

Hospitality Magazine

Australian culinary talent Greg Malouf passed away last week at his home in Dubai at the age of 65. Malouf was born to Lebanese parents in Melbourne and went on to become a Michelin-starred and hatted chef, best known for running some of Melbourne’s most popular restaurants including O’Connell’s in the 90s and later, Momo. He was a regular on the silver screen, appearing on programs such as Food Safari , MasterChef Australia , and penned a total of eight books championing Middl

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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How To Attract Restaurant Employees In 2024: 10 Proven Techniques

7 Shifts

Hiring and retaining staff has always been a challenge for businesses in the food industry. With an average turnover rate of 79.6% over the past decade, keeping employees in restaurants has become increasingly difficult. High turnover not only disrupts business operations but also leads to increased costs and time spent on hiring and training new staff.

Training 134
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Essential Training Materials for the Hotel Reservation Department

Soft Inn

The reservation department is a crucial component of any hotel, serving as the foundation for ensuring smooth guest bookings and maximizing occupancy rates. By training your team to excel in handling inquiries, managing inventory, and providing exceptional service, you not only ensure operational efficiency but also enhance guest satisfaction.

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In ‘You Gotta Eat,’ You Don’t Gotta Cook

EATER

Lille Allen/Eater Margaret Eby’s new cookbook is as much about granting permission as it is showing you how to assemble a meal Most days, my partner and I have something we call egg lunch. At its most basic, it is an egg and rice. Sometimes there’s soy sauce and American cheese, or chile crisp, or the last of a wilting scallion and some other condiment, but sometimes it’s just egg and rice.

Book 142
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The Food Service Industry’s Digital Transformation Journey Heading into 2025

Modern Restaurant Management

The modern restaurant industry has always moved fast, but the pace continues to accelerate. Consumer demands are changing at a rapid rate. Macroeconomic conditions cycle quicker and quicker. Supply chains, while showing more stability, are fraught with uncertainty. And yet, the modern restaurant is thriving. The food service industry is forecast to reach $1 trillion in sales this year.

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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Empowering hotel staff with AI: bridging technology and tradition for superior guest experience

eHotelier

AI has the potential to revolutionize the way hotel employees learn, making the process more effective and faster, which in turn fosters a culture of innovation and openness to transformation.

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Li’l Darlin cocktail bar launches in Crows Nest

Hospitality Magazine

After operating for 12 years in Surry Hills, Li’l Darlin is today opening a new outpost in Crows Nest. “We wanted to expand to Crows Nest to bring that feel we have created in Surry Hills over the bridge for more people to enjoy,” says owner Peter Augoustis. The restaurant is located close to the new Sydney Metro, which motivated Augoustis’ decision to open in the area.

Magazine 246
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The Why and How of Enabling Long-Term Careers in Restaurants

7 Shifts

This post is adapted from our “What Restaurant Employees Want” report, originally published in May 2024. Visit our page to download the full report , which features insights from 1500 active restaurant employees and industry experts. While restaurants are a transitional career for many, a group of hospitality workers still make the restaurant business their career.

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The importance of automation for independent hotels

MEWS

The automation advantage In recent years, independently owned “mom and pop” establishments have faced a dip in occupancy rates. Contrary to popular belief, this isn’t solely due to economic factors but rather a lack of automation, which has led to a decline in guest satisfaction.

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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

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How ‘This Must Be the Place’ Became the Ultimate Restaurant Song

EATER

Does David Byrne know that the Talking Heads’ “This Must Be the Place” has made it onto countless restaurant playlists? | Lynn Goldsmith/Corbis/VCG/Getty Images One song about food and a building It happened again. I was hanging out in a chic pizza place run by a well-known chef, and I heard the same bouncing bassline and whistling synths that have lived in my heart ever since my dad showed me Stop Making Sense when I was 14.

Magazine 141
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Hungry for Growth? Feed Your Restaurant Tech

Modern Restaurant Management

Behind the success of a restaurant — regardless of size — is delicious food, great service and seamless experiences across every touchpoint. The right restaurant technology is essential to make it all happen. Think about it: nine out of 10 restaurants have fewer than 50 employees, making efficient operations critical for success. When restaurants find their perfect blend of tools, they can transform challenges into opportunities for growth and innovation.

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Is your hotel ghosting guests? Tips for memorable bookings

eHotelier

If your booking process feels slow, unclear, or unresponsive, you might be ghosting your guests without even realizing it.

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The Cut Bar & Grill reopens after four years

Hospitality Magazine

After a four year hiatus, Sydney institution The Cut Bar & Grill will today reopen its doors. Hunter Street Hospitality, the group behind Saké Restaurant & Bar, Rockpool Bar & Grill, Bar Patrón, and Spice Temple, quietly closed the restaurant’s doors in 2020 as Covid struck. But now the group – which formerly fell under the Rockpool banner before it split in two in 2021 – has reopened the restaurant in its original underground location in The Rocks.

Magazine 246
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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.