Revenue Hub
FEBRUARY 2, 2023
In this upcoming cookie-less world, hotels must turn to zero- and first-party hospitality data to fill the gap. NB: This is an article from Revinate Zero-party data is proactively shared by guests via surveys, messaging, and phone conversations (though it’s often considered to be first-party data). First-party data is gleaned from customer interactions with websites, apps, social media channels, etc.
eHotelier
FEBRUARY 2, 2023
The pre-arrival stage is the perfect time to break the ice and build anticipation by sending an enticing hotel pre-arrival email, plus a hotel pre-arrival emails also offer a fantastic chance to drive incremental revenue.
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Boutique Hotel News
FEBRUARY 2, 2023
UK/Ireland: Hotel management system RoomRaccoon has appointed Edd Kerr as the company’s country manager for the UK and Ireland. Kerr joins RoomRaccoon with more than 15 years of experience in the travel industry. This includes six years in sales and business development positions with companies such as Booking.com, Guestline and RMS Cloud. The central focus of his new role will be to strengthen RoomRaccoon’s sales development and provide a direct service to independent hoteliers , B&Bs and
Hospitality Magazine
FEBRUARY 1, 2023
Milpa Collective are set to open the doors to their latest venue tomorrow with the launch of Bar Lucia in Sydney’s east. The Spanish tapas and wine bar is inspired by the streets of Spain, with lush furniture, art and candelabras to set the mood. International chef Alberto Palacios will be leading the kitchen team, serving up tapas dishes inspired by flavours of Spain with local produce.
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Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.
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InnQuest
FEBRUARY 1, 2023
As we head into 2023, the hotel industry faces several challenges and changes that hotel managers need to be aware of to be successful. From shifting consumer preferences to new technologies and trends, there are many things that property owners and hotel managers need to keep in mind to stay competitive and meet the needs of their guests well. Here’s a quick guide hotelier can follow to stay successful in hotel management for 2023.
Hospitality Management Today brings together the best content for hospitality management professionals from the widest variety of industry thought leaders.
Modern Restaurant Management
FEBRUARY 1, 2023
We all know that for restaurants – reputation is everything. But in a difficult hiring environment, how do you build a great reputation without jeopardizing your bottom line? It all comes down to your staff. And in 2023, that’s the problem most hiring managers in the restaurant industry are facing. The pandemic changed how restaurant workers view the industry – and it also changed their needs.
Hospitality Magazine
JANUARY 31, 2023
Bather’s Pavilion is set to host top British Chef Simon Rogan this July as L’Enclume takes up residency at the much-loved Balmoral venue. For five weeks, Rogan will serving up an eight-course menu alongside snacks and petit fours that showcase his sustainable and regenerative cooking ethos. The menu will feature complex dishes from Rogan, highlighting his ‘perfect ingredient’ philosophy that notions only the perfect dish can be crafted through growing the perfect ingredients.
InnQuest
FEBRUARY 3, 2023
Exceptional guest experience can elevate a hotel’s reputation and increase revenue and repeat stays. An effective strategy that can help is to upsell additional services or products relevant to customers. According to studies, it can cost five times more to attract new customers than to retain existing ones. Therefore, upselling in hotels is not only influential but cost-efficient as well.
eHotelier
FEBRUARY 1, 2023
Hyatt Hotels Corporation shared today that Hyatt is positioned for continued transformative growth in 2023 and beyond with a record pipeline of approximately 117,000 rooms worldwide as of year-end 2022. Notably, nearly one in four pipeline properties is classified as a lifestyle hotel, representing 10 percent of the existing base of hotels, further strengthening Hyatt’s leadership position in the luxury, lifestyle and leisure segments.
Speaker: James Kahler, COO of Full Course
Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.
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Modern Restaurant Management
JANUARY 30, 2023
Anyone who has spilled water on a laptop understands the relief of discovering that the machine works when it’s dry again. But anxiety about the incident still lingers. After all, hidden damage could manifest itself in the days or weeks ahead. In a sense, this is the place the restaurant industry is in right now. Restaurateurs are seeing the light at the end of the COVID-19 tunnel due to a variety of factors.
Hospitality Magazine
JANUARY 30, 2023
Buddy’s Bar, located in the former Lentil as Anything site on Newtown’s King Street, is a venue that employs an innovative self-service beer wall. The idea for a self-service bar first came to Co-Owner Duncan McGeoch at a music festival. “I was waiting in line and thought, ‘This f**king sucks’ – like festivals are nice, but here I am 10 people deep in a line not moving,” he says.
MEWS
JANUARY 30, 2023
Despite all the attention social media and mobile marketing gets, direct - or hotel email marketing - remains the most powerful digital marketing method. A recent survey showed that 72 percent of consumers prefer email as their primary means of communicating with brands, which was corroborated by a McKinsey study that estimated that email is 40x more effective for acquiring new customers than social media strategies and the fact that conversion rates are three times higher than social media.
eHotelier
JANUARY 31, 2023
The hotel industry in 2023 is projected to surpass pre-pandemic levels of demand, nominal room revenue and state and local tax revenue, while inching closer to other key 2019 performance metrics, according to the American Hotel & Lodging Association’s 2023 State of the Hotel Industry Report.
Speaker: Lauren Barash, Vice President, Brand Marketing
In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program
Modern Restaurant Management
JANUARY 31, 2023
With the Super Bowl and March Madness coming up, restaurant owners should be preparing now in order to capitalize on the influx of online orders. The first step in this process should be analyzing the data from their point-of-sale system – labor costs, game days sales and more. From that data, restaurant owners can gather winning insights into how to create an optimized menu, develop a promotional strategy as well as to create back-of-house efficiencies during peak hours to be able to hand
Hospitality Magazine
JANUARY 30, 2023
One of Adelaide’s much-loved watering holes is coming to the Eastern suburbs, with a second venue set to open in Norwood this year. Part of the Norwood Green development on Magill Road, the venue will be the first expansion for the East End Cellars team from their original site in Adelaide’s CBD. East End Cellars Norwood will host a fine wine retail store, wine bar and restaurant with outside seating and the ability to consume purchased wines on premise.
Boutique Hotel News
FEBRUARY 3, 2023
Spain: Music-inspired hotel brand UMusic Hotels has partnered with customer data and relationship management platform PUSHTech. PUSHTech is a cloud-based customer data and relationship management platform providing integrations with email marketing, marketing automation, hotel CRM, guest journey automation, and sales CRM. The platform has over 200 integrations including property management systems, booking engines, online reputation monitors, loyalty programs, mobile apps, WIFI portals, pre-ch
eHotelier
JANUARY 31, 2023
Accor, the largest hotel operator in Australia, will operate Wonil Hotel Perth, a new Handwritten Collection hotel set to open at the Forrest Hall Precinct in early February 2023. Wonil is the Noongar name for peppermint tree and the new hotel is located on the banks of the Swan River surrounded by peppermint trees, adjacent to The University of Western Australia.
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Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali
Modern Restaurant Management
FEBRUARY 3, 2023
You know what they say: time is money — and kitchen prep can take a lot of time. With labor being a challenge in today’s restaurants but with business booming, the key to success is finding equipment that can speed up prep time. Here are five types of equipment that can make your life easier. 1. Continuous-Feed Food Processors Hand-cutting produce takes time, but pre-cut produce is expensive and doesn’t last as long as whole vegetables.
Horizon Hospitality
FEBRUARY 1, 2023
When many people think of sports in private clubs, they might only picture tennis and golf. Yes, club leaders tend to focus on these more scenic and higher revenue-producing sports, but they may be missing out on an opportunity in niche racquet sports. Sports like pickleball, badminton, and platform tennis have fewer entry barriers than tennis or golf.
Boutique Hotel News
FEBRUARY 3, 2023
France: Luxury hotel and resort brand Anantara has announced its French debut with the opening of Anantara Plaza Nice Hotel. Centrally located at the entrance to Nice’s Golden Square, Anantara Plaza Nice Hotel overlooks Albert 1er gardens and the Promenade des Anglais. Architectural firm David Collins Studio, local architect Jean-Paul Gomis, and TBC Studio designed the interiors of the hotel , which has undergone a two year renovation.
eHotelier
JANUARY 29, 2023
With more than 600,000 travel agents worldwide still accessing the global distribution systems, its relevancy has not diminished post-pandemic.
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Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.
Modern Restaurant Management
JANUARY 31, 2023
Mondelēz International Foodservice tapped its network of Brand Ambassadors to share a report on what they see as the next big trends in foodservice this year. Here is a look at the top trends predictions: Innovative Mashups : Award-winning Chef Paola Velez foresees new twists on traditional breakfast foods to come front and center. “A big trend for 2023 will be curious breakfast flavor pairings – unique flavors blended into one tasty bite.
Boutique Hotelier
JANUARY 30, 2023
Romance is a funny old thing. Some people choose to express their love through acts of service or material gifts, but one treat that is always bound to go down well is a romantic trip away to a beautiful hotel. When it comes to the most romantic hotels in the UK, there is some serious competition. The UK is home to an abundance of romantic hideaways, primed for birthdays, anniversaries, Valentine’s Day or just an extra special date night.
Boutique Hotel News
FEBRUARY 2, 2023
The Netherlands: Amsterdam-based travel planner startup Stippl has secured €400,000 from investors including Volvo Capital and Clickpatrol.com. Stippl, founded in 2021 by Luuk Verhoeven, Omar Sheshtawy, and Robin van Rijn, is a platform which enables users to create, organise, and amend travel itineraries. It is available via website and app. The platform can be used to find and book accommodation on sites including Booking.com or Airbnb, as well as transport options.
eHotelier
FEBRUARY 1, 2023
What every hotelier can learn from brands that are maintaining $1,000+ ADRs and examples across each major part of the guest journey.
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As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.
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