August, 2023

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Rooftop revenue: How to maximize your hotel spaces

MEWS

Looking for ways to maximize your hotel's rooftop revenue? Rooftops are prime real estate, so let's explore how to turn them into an additional revenue stream. From theme parties to pop-up restaurants to live music, rooftops can host a variety of events.

Events 246
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Enhancing decision-making: How data management empowers hotel asset managers

eHotelier

By utilizing data management tools, hotel asset managers can enhance their decision-making abilities, improve business operations, and increase profitability.

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TikTok for Hotels: Top 9 Strategies | Mews

MEWS

When people hear about TikTok, the first thing that comes to mind is teenagers dancing to the newest trending choreography. This type of content is loved and hated in equal parts (don't ask me which side I'm on).

Marketing 246
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Applejack Hospitality takes over the Taphouse

Hospitality Magazine

The Sydney-based hospitality group will reopen the historic pub in Sydney’s Darlinghurst on September 13th. The new-look Taphouse will still carry its beloved charm but with a new Cantonese menu spearheaded by Director of Culinary Patrick Friesen and Head Chef Sam Ng. “We were inspired by the great English tradition of leasing out pub kitchens and serving a style of food not normally associated with a pub,” says Applejack Owner Hamish Watts. “So we have utilised one of ou

Magazine 246
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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

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Planning for the Future: What’s the Best Way to Forecast?

Modern Restaurant Management

In this current economic climate, it can be a challenge for restaurant owners to adequately plan for the future while dealing with the day-to-day necessities. To learn about best financial planning practices, Modern Restaurant Management (MRM) magazine reached out to Ben Johnston, COO of Kapitus, which provides financing for small and medium sized businesses.

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Lodging Econometrics: Global Hotel Construction Pipeline Up 3 Percent Year-Over-Year

Finance & Development : Lodging Magazine

In the Q2 2023 Global Construction Pipeline Trend Report from Lodging Econometrics (LE), analysts stated that the total global construction pipeline stood at 14,572 projects/2,310,238 rooms, up 3 percent year-over-year (YOY) by projects and 1 percent YOY by rooms. Worldwide, at the close of the second quarter, there are 6,154 projects/1,108,498 rooms under construction, 3,679 projects/506,760 rooms scheduled to start within the next 12 months, and 4,739 projects/694,980 rooms in the early planni

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The value of human connection in customer service

eHotelier

Customers desire convenience and understanding — the convenience of information and an understanding of their individual needs and unique situations. But is AI capable of delivering this kind of customer service?

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AAA Forecasts Labor Day Weekend Travel to Increase Over 2022

Industry Insights Lodging Magazine

WASHINGTON, D.C.—As summer winds down, many U.S. travelers are heading out of town. AAA booking data for flights, hotels, rental cars, and cruises shows Labor Day weekend travel is up over last year; domestic bookings are up 4 percent and international bookings are up 44 percent. “Most travelers will leave on Thursday or Friday before Labor Day to take advantage of the long holiday weekend,” said Paula Twidale, senior vice president of AAA Travel.

Book 113
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Alejandro Saravia announces Latin-American restaurant in Sydney CBD

Hospitality Magazine

The Executive Chef and Owner of Melbourne’s famed Farmer’s Daughter will open Latin-American eatery Morena in November. Morena will find its home in the historic GPO building in Martin Place, in the former Intermezzo space. The 220-seat venue will see Saravia draw on his heritage with dishes from Peru as well as from Cuba, Mexico, Venezuela, Argentina, and Brazil. “I am so excited to open Morena in the heart of Sydney.

Magazine 246
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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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Avoiding Mistakes in Loyalty Programs

Modern Restaurant Management

Viewers of "The Bear" understand how viral trends tempt first-time guests, but how do restaurants convert those novelty-seekers into brand champions and realize long-term value? Loyalty expert Hope Neiman, CMO at Tillster, says these are the four things she sees that restaurants often get wrong when building loyalty programs + brand champions: Lack of clarity and consistency.

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Dalata Hotels sees revenue rise to €284.8m

Hotel Owner

Dalata Hotels has announced that its H1 revenues increased 29% to €284.8m (£244.1m). Its adjusted EBITDA also increased to €103m (£88.36m), up 24%. However, its profit before tax for the six month period dipped 3% to €50.3m (£43.15m) from €52m (£44.61m) as it said it dealt with the challenge of rising costs. RevPAR in H1 2023 rose to €109.42 (£93.79), compared with €88.61 (£75.95) in 2022, with an average room cost of €139.50 (£119.57) and occupancy of 78.4%.

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Yes, Chile Crisp Deserves a Whole Cookbook

EATER

A shot from “Chili Crisp.” | Heami Lee With his new cookbook, “Chili Crisp,” James Park proves the condiment has universal appeal In 2018, Cathy Erway wrote of the “cult status” Lao Gan Ma had achieved in the U.S. The condiment, launched in 1997, is a mass-produced version of the oils and sauces typical of a variety of southwestern Chinese provinces.

Book 108
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8 practical tips to increase your hotel’s occupancy rates

eHotelier

8 practical tips to increase your hotel’s occupancy rates - Insights With a little creativity and lots of data and insights, low occupancy periods can be more efficiently managed.

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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Outdoor Accommodations: Where Hospitality Is Growing

Lodging Magazine Operations

Outdoor accommodations continue to experience a popularity resurgence, and though camping and glamping have never been more popular, travelers rely on data to discern where the industry is growing. Demand has impacted travelers’ abilities to find high-quality outdoor accommodations, but few operators are reaping the benefits behind these trends. When growing their bottom line, first come-first serve isn’t cutting it anymore.

Magazine 107
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Inside Public Hospitality with chef Nick Mahlook

Hospitality Magazine

I grew up on a vineyard in Victoria, so learning about the process, the importance of fresh produce, and how food and wine are intertwined happened naturally. I was always eating fresh seafood at the Lakes Entrance, fishing with my mates in tinnies after school, and I worked in the kitchen at my sister’s restaurant, so I’ve always been around food and restaurants.

Magazine 246
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Chefs on the Line

Modern Restaurant Management

General Mills Foodservice is putting the Chefs of the Mills to the test against back-of-house obstacles in its new “Chefs on the Line” video series, Each episode will challenge General Mills Foodservice’s resident culinary experts with the high-stakes scenarios that foodservice operators face every day. In the first episode, General Mills Foodservice corporate chefs Ted Osorio and Jessie Kordosky must throw together a brunch service with no staff, using only what’s on han

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Climate disasters renew focus on travel sustainability goals

PhocusWire

Will another summer of climate calamities galvanize the level of coordination necessary to keep the travel industry growing — while helping to save the planet?

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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

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Inua Hospitality refinances eight Irish hotels

Hotel Owner

Inua Hospitality has refinanced eight of its hotel portfolio comprising 4- and 5-star hotels located across Ireland and representing a total of 864 beds. The refinancing was provided by a group of lenders, including AllianceBernstein and Earlsfort Capital Partners (Earlsfort). The portfolio comprises the Radisson Blu Hotel and Spa, Sligo, the Hillgrove Hotel and Spa, Monaghan, the Tullamore Court Hotel and the Kilkenny Hibernian Hotel.

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7 steps to creating a guest journey for the first time

eHotelier

In an industry as competitive as hospitality, creating a seamless guest journey is essential for hotels. Here is a step-by-step recap on how to do it.

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RIDE with Red Roof signs first woman-owned franchise

Hotel Business

Red Roof has signed its first fully woman-owned franchise since launching its new RIDE with Red Roof initiative. The property is a Red Roof Inn & Suites conversion located in Richland, MS, and is the second hotel in owner Kalpana Patel’s portfolio. It brings the number of Red Roof properties owned or partially owned by women to more than 35%. RIDE (Road to Inclusivity and Diversity in Entrepreneurship) will expand and further diversify hotel ownership and entrepreneurial opportunities for un

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Slim’s Quality Burger to open two Queensland venues

Hospitality Magazine

The popular burger joint will expand to the sunshine state with two new locations in Kippa-Ring and Slacks Creek. The venues are set to open in September and will feature and extended breakfast offering alongside the made-to-order burger menu. The breakfast menu is set to include dishes such as a bacon and sausage breakfast burger, chia pudding, freshly squeezed orange juice, and nut-free granola.

Magazine 246
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Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.

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Can Subscription Models Benefit Restaurants and Guests?

Modern Restaurant Management

Restaurant loyalty programs are nothing new so what can restaurants do to stand out from the competition and better engage with guests to build relationships? Many are trying out subscription models to see if they can benefit restaurants and guests. To learn more about how loyalty programs are evolving, Modern Restaurant Management (MRM) magazine reached out to Joseph Yetter, the General Manager of Punchh, a PAR Technology Company.

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September hotel bookings in Spain off to strongest start in five years

SiteMinder

Barcelona, Spain – Data from SiteMinder, the world’s leading open hotel commerce platform, reveals that hotel bookings for September in Spain are off to their strongest start in five years. SiteMinder’s World Hotel Index shows that hotel bookings in Spain are currently at 116.3% of 2019 volumes – 10.8% higher than the global average. Among neighbouring countries, only Portugal is outpacing Spain’s momentum, with hotel booking volumes that are 127.7% of 2019 levels.

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Nobu Hotel Shoreditch appoints new GM

Hotel Owner

Nobu Hotel London Shoreditch has appointed Natasha Hargan as its new general manager. Hargan, who has 15 years of experience in hospitality, will ensure the “ongoing profitability and success of the hotel in line with Nobu brand standards”. Hargan joins Nobu Hotel London Shoreditch from her role as general manager at St Martins Lane London (September 2020 – May 2023), where she managed an 180-strong team.

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A beginners guide to lead generation for hotels

eHotelier

A beginners guide to lead generation for hotels - Insights - Insights By generating leads, hotels can reach out to a larger audience, increase brand awareness, and drive sales and profits.

Marketing 246
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Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an