Tue.Jun 13, 2023

article thumbnail

The Mille Club: the often-forgotten sense of departure

eHotelier

The Mille Club: the often-forgotten sense of departure - Insights - Insights It will take time, energy and some extra costs, but the consequences of amplifying your sense of departure could have strong repercussions.

article thumbnail

The Value of a Hotel Sustainability Specialist

Horizon Hospitality

Once a niche travel market, sustainable travel is on the minds of more travelers today. Over eighty percent say that sustainable travel is important to them! How can hotels make sustainability changes that resonate with travelers and still make sense operationally? Do you have hotel management that can take on the challenge? Or is that too far out of their hospitality expertise?

Marketing 246
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Training With Intention

Modern Restaurant Management

Early on a sunny Sunday morning, the air is thick with humidity and the servers are reeling from consecutive busy services. As families flood out of a nearby church and line up at the front door for high chairs and hash browns, it becomes clear that the grill cook isn’t showing up and the computers are down (again). As the manager on duty prioritizes each crisis and puts out literal fires in the kitchen while trying to get the POS company on the phone, a chipper newcomer clad in all black

Training 180
article thumbnail

How to Craft a Winning Hotel Marketing Campaign

InnQuest

When it comes to running a hotel, a well-executed marketing campaign can make all the difference. It drives bookings, increases brand awareness and boosts revenue. In this blog post, we will explore the key strategies and tactics for creating a successful hotel marketing campaign that captivates your target audience and delivers tangible results. 1.

Marketing 140
article thumbnail

Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

article thumbnail

12 best ways to increase hotel revenue | Mews Systems

MEWS

As a hotelier, you're always seeking new ways to increase hotel revenue. Increasing a hotel's profitability determines long-term success – it requires careful planning and a deep understanding of customer behavior. You should also be open to adapting your strategy to a specific market. Fortunately, hotels can employ many effective strategies to increase revenue streams and maximize profits.

Marketing 130

More Trending

article thumbnail

8 Simple Steps To Create Listing on Booking.com

Soft Inn

Running a hotel is heavy work. You're probably always looking for new ways to increase bookings and promote your property. Putting your hotel on OTAs is always a great decision. One of the top OTA sites you can list your property on is Booking.com.

Book 130
article thumbnail

Cambridge Hospitality Leader celebrates 20 years at The Charles Hotel

eHotelier

Alex Attia, General Manager for The Charles Hotel, Harvard Square has a unique background to match the distinctiveness of The Charles Hotel itself. Mr. Attia’s extensive hospitality experience and international background bring a renewed sense of passion and focus on service. Under his leadership, The Charles Hotel has raised the bar for area hotels in service, design, amenities and guest satisfaction.

article thumbnail

Fuller and Hollihead launch Japanese restaurant

Boutique Hotel News

UK: Hotelier Mark Fuller and Michelin-star chef Garry Hollihead have reunited after 10 years to launch a Japanese restaurant Wild Heart at Karma Sanctum Soho Hotel in London. Fuller and Hollihead have developed a Japanese casual dining restaurant which has debuted at Karma Sanctum Soho Hotel. The launch follows a £500,000 refurbishment of the 30-room property which included most of the guest rooms, the rooftop and the new restaurant.

130
130
article thumbnail

Pro-invest Hotels appoints new Regional Director Food and Beverage – Jean-Baptiste Robert

eHotelier

Continuing its commitment to delivering the highest F&B experiences across all its properties, Pro-invest Hotels is excited to announce the appointment of Jean-Baptiste Robert to the role of Regional Director Food & Beverage.

130
130
article thumbnail

Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

article thumbnail

One Hundred Shoreditch partners with IRIS

Boutique Hotel News

UK: Independent hotel One Hundred Shoreditch, part of Lore Group, has selected food and beverage digital platform IRIS to power its lobby bar. One Hundred Shoreditch offers 258 bedrooms alongside several F&B venues, including the Seed Library, a rooftop bar and terrace, a coffee shop, and a lobby bar. Six months ago, IRIS was implemented in the lobby bar to enable guests and visitors place orders digitally.

Marketing 130
article thumbnail

APJ’s retail, hotel and travel sectors faced over 1.15 billion web attacks in the last year

eHotelier

Akamai Technologies, Inc., the cloud company that powers and protects life online, today released a new State of the Internet report that spotlights the increasing number and variety of attacks on the commerce sector. Entering through the Gift Shop: Attacks on Commerce finds that in Asia Pacific and Japan (APJ), over 1.15 billion web attacks* were recorded in the commerce sector, across retail and hotel and travel verticals.

130
130
article thumbnail

Three Things to Consider Before Launching a Major Expansion Strategy

Modern Restaurant Management

In today’s rapidly evolving QSR segment, accessibility is key, with many brands prioritizing market expansion now more than ever to maximize brand presence and unlock growth opportunities in new territories. Accessibility can help with several factors including overall brand growth, new revenue streams and the recruitment of new franchisees. However, it’s essential to ask yourself several key questions before progressing with major market expansion.

article thumbnail

Japan tourism reports record high US visitor arrivals

eHotelier

The Japan National Tourism Organization (JNTO) announced that American visitor arrivals to Japan increased by 3.6 percent year-to-date in 2023 over the same period (January-April) in 2019, a year that broke the record for international travel to Japan.

130
130
article thumbnail

No-Code Technology: The Key to Unlock the Future of Your Business

Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

article thumbnail

HB on the Scene: Catching up with Geoff Freeman

Hotel Business

Hotel Business Senior Editor Gregg Wallis sits down with Geoff Freeman president/CEO, U.S. Travel Association, to talk about the state of travel and the association’s efforts. The post HB on the Scene: Catching up with Geoff Freeman appeared first on hotelbusiness.com.

105
105
article thumbnail

Small Luxury Hotels launches new brand and unveils 22 new member hotels

eHotelier

Small Luxury Hotels of the World (SLH) is proud to announce the launch of its latest brand campaign, which celebrates the individuality and character of its properties. The campaign, entitled 'Hotels as Characterful as You,' highlights how each SLH property has its own distinctive personality that reflects the tastes, and aspirations of its guests.

100
100
article thumbnail

HVS arranges sale of Texas SpringHill Suites

Hotel Business

HVS Brokerage & Advisory has arranged the sale of the 74-key SpringHill Suites Galveston Island in Galveston, TX. The property, built in 2008, was purchased by PWZ Capital Group from Omkar Group Galveston. HVS team members Eric Guerrero, James Rebullida, Fadi Rawashdeh and Kyle Peterek participated in this transaction. Praful (Pat) Patel, president, Omkar Group Galveston, said, “Eric, James and the entire HVS Team successfully orchestrated a repositioning of our lodging portfolio.

Marketing 105
article thumbnail

Garden Hotel Suzhou selects IDeaS to maximise revenue and profit potential

eHotelier

IDeaS, a SAS company, the world’s leading provider of hospitality revenue management software and services, has announced that Garden Hotel Suzhou has deployed IDeaS’ Revenue Management System (RMS) with significant success, increasing RevPAR over the period January to May 2023 by more than 30 percent of pre-COVID levels. As part of the initial phase of the project, IDeaS Consulting worked with relevant hotel staff to build a revenue culture within the hotel.

Training 100
article thumbnail

Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

article thumbnail

Radisson RED plans for George Hotel refurb get green light

Hotel Owner

Plans for a £20m refurbishment of the historic George Hotel in Huddersfield have been given the go ahead by Kirklees Council’s Planning Committee, with the hotel set to be operated by Radisson RED. The approved plans for the 91-room boutique hotel form part of the wider Huddersfield Blueprint, a ten-year vision to create a thriving town centre boasting a diverse and exciting offer.

article thumbnail

Above Property Services (APS) Debuts the Latest Advances in Hotel Technology at HITEC in Toronto

Hospitality Net

Attendees at this year’s HITEC®, the world’s largest hospitality technology conference, will get an exclusive preview of the latest advances in hotel technology from Above Property Services (APS®). The company is a long-time featured exhibitor at the Hospitality Industry Technology Exposition and Conference, hosted by HFTP (Hospitality Financial and Technology Professionals), which takes place in Toronto, Canada, June 26-29, 2023.

Events 100
article thumbnail

Moxy Hotels opens new site in Plymouth

Hotel Owner

Moxy Hotels, the experiential hotel brand part of Marriott Bonvoy’s portfolio of 30 extraordinary brands, has today (13 June 2023) opened its 200-room Moxy Plymouth hotel. The new site is the second Moxy in the south-west of England, located within the new multi-million regeneration area at Millbay. The new property’s design takes inspiration from the historic docks, built by the Isambard Kingdom Brunel in 1844.

Events 105
article thumbnail

Two Master’s Degrees from Les Roches, on Forbes’ list of the best Business School programs

Hospitality Net

Forbes has published its list of the best business school programs in Spain. Among them, the Executive Master’s in International Hotel Management and the MBA in International Hotel Management stand out, two postgraduate programs from Les Roches, which is also the only school in this ranking specifically oriented towards luxury hospitality and tourism.

98
article thumbnail

Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

article thumbnail

Bedruthan Hotel launches rebranded Ogo Restaurant

Hotel Owner

Luxury Cornish venue, Bedruthan Hotel and Spa, has launched Ogo, the retreat’s newly-rebranded restaurant, that will focus on “hyper-seasonal, provenance-led” menus. Located within the Bedruthan hotel in Mawgan Porth, Ogo takes the place of the former restaurant, The Herring, and brings a new direction for the restaurant. Ogo, which translates to ‘cave’ in Cornish, was inspired by the coastline’s natural bounty, with the menus emphasising a commitment to deliver seasonal ingredients.

105
105
article thumbnail

Kirkwood Collection Expands Palm Springs Portfolio With Three Luxury Historic New Properties

Hospitality Net

Continuing the momentum from their most recent acquisition in November 2022, the luxury boutique hotel group Kirkwood Collection is thrilled to announce that they have acquired three luxury, historic properties in Palm Springs: La Serena Villas, Del Marcos Hotel and The Three Fifty Hotel. All located in the heart of downtown Palm Springs, the addition of these hotels expands their Greater Palm Springs portfolio to five properties and brings the Kirkwood Collection portfolio to ten boutique hotel

98
article thumbnail

Penmaenuchaf completes first phase of renovation

Hotel Owner

Seren Hotel’s Penmaenuchaf in Eryri National Park has announced the completion of its first phase of renovation. The first part of the renovation has seen four news suites on the top floor be redesigned, as well as new kitchens. The new suites have been designed with a “home-from-home” concept in mind, and offer a blend of “old-world charm and modern design”.

article thumbnail

Cocktail Trends: what tipple will you be cheersing in 2023?

Hospitality Net

Cocktails are a great marker of the times we live in and fascinating trends to follow for those mixologists serving on the front-line as well as those at the front of the line at the bar! This year our cocktail shakers are going to be filled with blasts from the past (the 90s to be precise), new takes on the classic Negroni, and a certain je ne sais quoi from the cocktail-drinking experience.

98
article thumbnail

Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.