Thu.Sep 07, 2023

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The challenge of aligning a hotel group towards a shared vision

eHotelier

Here's an in-depth look at how making your hotel's vision clear and relatable can inspire everyone, make work more meaningful, and create memorable experiences for your guests.

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Connecting with the Millennial Generation of Diners: Embracing New Mover Marketing Strategies

Modern Restaurant Management

The Millennial generation is a force to be reckoned with, not only in the housing market but also in the dining industry. As Millennial homeownership surpasses Millennial renters for the first time, restaurants have a golden opportunity to engage this valuable demographic through targeted new mover marketing strategies. Millennials have been charting a new course for home ownership, with the number of Millennial homeowners reaching a staggering 18.2 million in 2022.

Marketing 203
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Google Hotel Reviews: Everything you need to know

MEWS

In today's digital age, online reviews have become an integral part of the decision-making process for travelers. As a hotelier, it’s crucial to understand the impact of guest feedback on your business. This is where Google hotel reviews come into play. In this guide, we’ll explore everything you need to know about Google hotel reviews and provide valuable insights on leveraging them to enhance your hotel's reputation and attract more guests.

Marketing 130
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The True Cost of Ice Machine Ownership

Modern Restaurant Management

Think of commercial ice equipment like your vehicle. Once you buy it, you still have to budget for ongoing maintenance and repair expenses that will come up as long as you drive the car. Choose not to perform the recommended maintenance on your vehicle, and eventually you’ll run into major problems that cost you much more than the maintenance would’ve.

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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

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Mondrian Singapore Duxton unveils landmark kaws sculpture to mark grand opening

eHotelier

Mondrian Singapore Duxton raised the roof and lifted the art bar to new heights with a spectacular September 1 launch event which culminated in the unveiling of a 6-meter bronze sculpture by the acclaimed artist KAWS, which will remain on permanent public display in front of the hotel.

Events 130

More Trending

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Cabot appoints new Executive Chef and Director of F&B

eHotelier

The Cabot Collection, developer and operator of master-planned golf resort communities, announced today that Esther Ha and Steven Dougherty have joined the company as Executive Chef and Director of Food and Beverage, respectively. The pair will be based at Cabot’s first U.S. development, Cabot Citrus Farms in scenic Central West Florida, with global responsibilities for all destinations in the portfolio, including the award-winning Cabot Cape Breton in Nova Scotia, Cabot Saint Lucia in the Carib

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Why Is Everything Italian Now?

EATER

“Italian Tajín” on a Margarita. Aperitiki. Spaghetti Western–themed bars. The drink world’s obsession with Italy has gone far beyond its classic cocktails.

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Terranea Resort announces new Vice President of Finance, Robert Austin

eHotelier

Adding to its growing team of accomplished hospitality executives, Terranea Resort – a luxury, 582-room oceanfront resort on the Palos Verdes Peninsula – has named Robert Austin, a skillful executive with a more than 30-year background in the luxury hospitality sector, its new vice president of finance.

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J.D. Power: Davidson, Dimension tie for tops in management

Hotel Business

After several years of challenging business conditions, which caused much of the hospitality industry to scale back on capital expenditures, hotel management companies have started making serious investments in renovations, maintenance and staffing. According to the J.D. Power 2023 North America Third-Party Hotel Management Guest Satisfaction Benchmark , those investments are paying off in the form of strong satisfaction scores for quality of the guestroom and staff service.

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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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Hickory Global Partners names best places to travel for business

eHotelier

Hickory Global Partners, a global corporate travel alliance that serves corporate travel agencies, corporate travel departments and corporations, has announced the most popular cities for domestic and international business travel as of second-quarter 2023 based on member bookings through Hickory’s platform and average daily rate of spend.

Book 130
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Bed Bugs Don’t Just Stay In Vegas: Protect Your Brand Reputation

Hotel Business

The peril of bed bug infestations poses a looming threat to the reputation of hotels, as media coverage can cast a long shadow over their brand image. Summer travel demand has set the stage for increased bed bug activity, placing hotels at increased risk of negative publicity. Recent reports have shed light on the escalating likelihood of bed bug complaints at hotels and resorts across the country, underscoring the need for preemptive action.

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Accor Queensland hotels certified by Ecotourism Australia

eHotelier

Australia and New Zealand’s largest hotel operator, Accor, is delighted to announce that four of its hotels in Queensland have been Sustainable Tourism Certified by Ecotourism Australia, a leading organisation in sustainable tourism certification.

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Computer vision gives global manufacturer another set of eyes

SAS

Computer vision is a field of artificial intelligence that teaches computers to understand visuals. Using digital images from cameras and videos and deep learning models, machines can learn to recognize and categorize objects and respond to their surroundings based on what they “see.” Computer vision's accuracy has skyrocketed in the [.

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No-Code Technology: The Key to Unlock the Future of Your Business

Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

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DoubleTree by Hilton debuts in Korea with the opening of DoubleTree by Hilton Seoul Pangyo

eHotelier

Leading global hospitality company Hilton launches DoubleTree by Hilton in Korea with the opening of DoubleTree by Hilton Seoul Pangyo.

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Jobs saved as Khunga Investments acquires Glenskirlie Castle

Hotel Owner

Skirlie Castle Ltd, the company that owns and operates Glenskirlie Castle, a hotel, restaurant and events venue in Stirlingshire, has been acquired by Khunga Investments for an undisclosed sum. Michelle Elliot and Stuart Robb from FRP Advisory were appointed joint administrators of Skirlie Castle Ltd on 5 September, as a result of unsustainable cash flow and financial problems stemming from Covid and soaring operational costs.

Events 105
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Ennismore Celebrates Grand Opening Of Mondrian Singapore Duxton

Hospitality Net

What an event. What a night. WHAT A PARTY. September 1, 2023 saw the Lion City’s mavericks, disruptors, free-thinkers and creative souls gather to witness a night of wonders to mark the birth of their new spiritual home, Mondrian Singapore Duxton.

Events 105
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Radisson signs new Dublin site amid strong UK&I growth

Hotel Owner

Radisson Hotel Group has welcomed a period of strong brand growth in the Uk and Ireland, whilst signing its first affordable, high design prizeotel property in the same region, which is scheduled to open in Dublin in Q1 2025. This landmark property follows a series of signings and openings for the group’s lifestyle brands in the region. Located on the prominent James Street, prizeotel Dublin will be situated in the “Liberties” area, one of Dublin’s oldest neighbourhoods just outside the media

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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Trustwave SpiderLabs Research: Cybersecurity in the Hospitality Industry

Hospitality Net

The Trustwave SpiderLabs team conducted a multi-month investigation into the cyber threats facing the hospitality industry worldwide and has released a detailed report displaying how threat actors conduct attacks, methodologies used, and what organizations can do to protect themselves from specific types of attacks.

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Leeds City Council submits plans for new Kirkgate Market hotel

Hotel Owner

Leeds City Council has submitted a planning application for the development of Kirkgate Market hotel on George Street. The site earmarked for the scheme is owned by the council and is currently occupied by a number of vacant low-rise shop units. According to the council’s plans, the hotel would fill the top five floors of the new six-storey building and would have around 140 rooms as well as a bar and restaurant for guests.

Marketing 105
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Hilton and Tesla Collaborate to Boost EV Charging Network for Travelers

Hospitality Net

Hilton is set to redefine the electric vehicle (EV) charging experience for travelers. In a groundbreaking agreement with Tesla, Hilton will commence the installation of a whopping 20,000 Tesla Universal Wall Connectors across 2,000 of its hotels situated in the U.S., Canada, and Mexico by early 2024. This ambitious venture establishes Hilton as the premier hospitality brand for EV enthusiasts, boasting the most extensive EV charging network in the hotel industry.

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RO Group sells Taunton Travelodge for £3.9m

Hotel Owner

The RO Group has announced that it has sold the Travelodge in Taunton to The Independent Order of Oddfellows Manchester Unity Friendly Society for £3.9m. The Travelodge is a purpose built, future proofed 64 bedroom hotel with a larger than typical room size and a recently upgraded Energy Performance Regulation rating of EPC B. The hotel is set amidst extensive retail, leisure and office uses on the Riverside Retail Park, Hankridge Farm in Taunton.

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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

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Guide to hotel fees and surcharges for hotels

SiteMinder

What are hotel fees? Hotel fees encompass a range of extra charges guests may pay for amenities and services. However, they are more than just additional charges on a guest’s bill. They can also be strategic revenue boosters that can significantly elevate your hotel’s profitability. Examples might include resort fees that cover property maintenance, parking fees, or additional cleaning fees if guests bring pets.

Book 102
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Holiday Inn Cardiff City Centre unveils £500k lobby refurb

Hotel Owner

The Holiday Inn Cardiff City Centre has unveiled a £500,000 refurbishment to transform its public spaces and showcase a brand new open lobby concept on the ground floor. The new lobby is designed to provide guests with one multi-faceted public space to eat, meet, relax, socialise and work as they choose. The traditionally separate zones of a reception, lobby, bar, lounge, restaurant and business centre have been merged into one cohesive space.

Training 104
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Hotel Management Company Investments in Staffing, Maintenance and Renovations Reflected in Overall Guest Satisfaction, J.D. Power Finds

Hospitality Net

After several years of incredibly challenging business conditions, which caused much of the hospitality industry to scale back on capital expenditures, hotel management companies have started making serious investments in renovations, maintenance and staffing. According to the J.D. Power 2023 North America Third-Party Hotel Management Guest Satisfaction Benchmark,SM released today, those investments are paying off in the form of strong satisfaction scores for quality of the guest room and staff

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Drive More Revenue and Brand Engagement with Hybrid Hospitality

Revenue Hub

The status quo must go. That’s the verdict of industry experts who suggest that meeting the complex needs of modern guests will soon be impossible without a flexible tech stack. NB: This is an article from Mews Meanwhile, another major shift aims to unlock the full revenue-generating potential: replacing the traditional room-only metrics with TRevPar (Total Revenue per Available Room) or RevPAM (Revenue per Available Square Meter).

Article 100
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Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.