Thu.Sep 14, 2023

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Enhancing hotel experiences: the role of augmented reality

eHotelier

Augmented Reality is no longer a futuristic concept; it's here and ready to redefine the hotel industry. Let's divesinto specific examples of how AR can be integrated into hotels to enhance guest experiences, from seamless check-ins to interactive room features, safety measures, and even entertainment options.

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Melbourne’s Jimmy Han crowned as Nestlé Golden Chef of the Year

Hospitality Magazine

The 22-year-old commercial cookery student at William Angliss Institute was revealed as the winner of the esteemed 2023 Nestlé Golden Chef’s Hat Award this week in Sydney. For the first time in the culinary program’s 58-year history, Han also took out the Best Savoury Dish and Best Dessert Dish awards. Han’s seasonal menu was also awarded triple gold medals across entrée, main, and dessert.

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6 best practices in hotel crisis management | Mews

MEWS

Hotel crisis management is essential for any hotelier. Regardless of what's happening, your action plan should consider the who, what, when, where, why, and how. Once you define all these factors and analyze their respective risks, you'll be ready to handle any crisis and stop it from negatively affecting your brand's reputation.

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Arlo Williamsburg officially opens in Brooklyn

eHotelier

Today, Arlo Hotels, the independent lifestyle hotel brand with properties in New York, Chicago and Miami, announces the official grand opening of Arlo Williamsburg. Located in the heart of Brooklyn, the property is Arlo Hotels’ fourth property in New York, joining Manhattan locations Arlo SoHo, Arlo NoMad and Arlo Midtown. The property is owned by Quadrum Global, an integrated development, investment management and advisory group focused on real estate opportunities.

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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

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Interview in eHotelier’s Hospitality Technology Innovations Report

Larry Mogelonsky

Adam was featured in an interview in eHotelier's recent Hospitality Technology Innovations Report. Read the full digital version (Issuu) here. Coming in at 166 pages, the first 20 include some remarkable interviews that were conducted at this past HITEC in June in Toronto, with Frank Wolfe CAE of Hospitality Financial and Technology Professionals (HFTP®) , Michael Levie of KUBE Ventures and Matt Schwartz of Sage Hospitality Group -- all of them concise, actionable and visionary.

Budgeting 100

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The September Effect: How Changes in Weather Impact Commercial Ice Machines

Modern Restaurant Management

As the summer season transitions into fall, businesses that rely on commercial ice machines may notice a phenomenon known as the "September Effect." This term refers to the impact that changing weather conditions, specifically in September, can have on the functioning and performance of these essential appliances. Understanding the potential effects of September on ice machines can help business owners and operators take proactive measures to maintain their equipment and ensure a steady

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KSL Resorts announces new sales leaders

eHotelier

Expanding its sales team, KSL Resorts has added three new sales leaders to its growing team of hospitality industry professionals: Bryan Waltz as global sales director, Karen Hudson as global sales director and John Carter as director of sales/central coast properties.

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Sterling Launches Resort within Gujarat’s Largest Theme Park at Vadodara

Hospitality Net

Sterling Holiday Resorts, India’s leading leisure hospitality brand, announced the opening of its new resort Sterling Aatapi Wonderland, Vadodara located within Gujarat’s largest theme park.

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IHG Hotels & Resorts and Alfursan reveal exclusive partnership for Saudi National Day

eHotelier

IHG Hotels & Resorts has announced a partnership with ALFURSAN, the award-winning loyalty programme of Saudia Airlines, to launch a limited time offer allowing IHG One Rewards and ALFURSAN members to earn triple ALFURSAN Reward Miles when booking a stay at any IHG Hotels & Resorts property worldwide.

Book 130
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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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Forecast for new hotel openings in the Americas through 2025

Hotel Business

In the latest Hotel Construction Pipeline Trend Reports from Lodging Econometrics (LE), the total Americas—comprising the U.S., Canada and Latin America—hotel construction pipeline stands at 6,399 projects/785,897 rooms. The U.S. has 5,572 projects/660,061 rooms; Canada has 275 projects/37,359 rooms; and Latin America has 552 projects/88,477 rooms currently in their respective pipelines.

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Pullman Hotel Auckland – where convenience meets tranquility in the heart of the CBD

eHotelier

Pullman Hotel Auckland, located in the bustling CBD, invites guests to experience the perfect blend of convenience and calm at their newly refurbished establishment. With its prime location, stunning views of both Waitemata Harbour and Albert Park, and a host of exciting amenities, the hotel is the ideal destination to rest, rejuvenate, and explore the vibrant city.

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Marriott International Signs Agreement with Pt. Pakuwon Jati Tbk. to Build Three Properties in Indonesia’s New Capital City

Hospitality Net

Marriott International, Inc. announced it has signed a Hotel Management Agreement with Indonesian real estate developer, PT. Pakuwon Jati Tbk. to open three properties in Indonesia’s new capital city, Ibu Kota Negara Nusantara. The multi-deal agreement was signed by President and CEO of Marriott International Anthony Capuano and President Commissioner of PT.

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Sonya Geelon appointed as Chief Commercial Officer at Conferma Pay

eHotelier

Global virtual payments provider Conferma Pay has appointed Sonya Geelon, formerly of Mastercard, as its new Chief Commercial Officer.

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No-Code Technology: The Key to Unlock the Future of Your Business

Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

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Keep a Rotisserie Chicken in the Fridge

EATER

In this preview from the Eater cookbook, chefs offer tips to make the most out of the grocery store’s best meal hack: a rotisserie chicken This is an excerpt from Eater’s debut cookbook. A rotisserie chicken in your fridge means you’ve got meals for a whole week. Shred the meat to bulk up salads and grain bowls, add it to noodles and sandwiches, make tacos with it, dip it in sauce for a snack.

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Marriott International Signs Agreement to Bring Autograph Collection Hotels to AlUla in Saudi Arabia

Hospitality Net

Marriott International, Inc. has announced it has signed an agreement with AlUla Development Company (UDC), fully owned by the Public Investment Fund (PIF), to open an Autograph Collection property in Saudi Arabia. Expected to open in 2025, the hotel will be located in the heart of downtown AlUla.

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Wyndham Elevates Hotel Ownership Experience, Launches New Owner and Guest Engagement Platforms

Industry Insights Lodging Magazine

ANAHEIM, California—Wyndham Hotels & Resorts, a hotel franchising company with approximately 9,100 hotels across more than 95 countries, today announced new efforts to further elevate the hotel ownership experience for its franchisees around the globe—debuting new, state-of-the-art, owner and guest engagement platforms. Unveiled yesterday during its 2023 Global Conference in Anaheim, California, the tools come at no additional cost to Wyndham franchisees.

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The St. Regis Red Sea Resort Set for December 2023 Opening

Hospitality Net

The St. Regis Red Sea Resort, part of Marriott Bonvoy’s global portfolio of 31 extraordinary hotel brands, today announces the opening of bookings ahead of its winter opening.

Book 108
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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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Leven reveals locations for lifestyle hotel expansion

Hotel Owner

The Leven brand of hotels is eyeing a wish list of locations for the brand’s expansion, following the successful launch of its first lifestyle hotel in Manchester. The wish list includes a list of locations in the UK and Ireland, including London, Dublin, Birmingham, Oxford, Cambridge, Bristol, Glasgow, Liverpool and Brighton. According to the hotel brand, sites of interest include “iconic” gateway cities and traveller favourites, locations with a strong food and cocktail culture, creative hub

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Pullman Hotel Auckland - where convenience meets tranquility in the heart of the CBD

Hospitality Net

Pullman Hotel Auckland, located in the bustling CBD, invites guests to experience the perfect blend of convenience and calm at their newly refurbished establishment. With its prime location, stunning views of both Waitemata Harbour and Albert Park, and a host of exciting amenities, the hotel is the ideal destination to rest, rejuvenate, and explore the vibrant city.

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Point A Hotels opens refurbished King’s Cross hotel

Hotel Owner

Point A Hotels has officially reopened its newly refurbished King’s Cross hotel – which has gone through a full-scale refurbishment of its 251 rooms and now features lounge areas and an on-site bar. The hoteliers have also worked with limited-edition screen print studio, Print Club, to bring local art into the hotel. The King’s Cross hotel is centrally located and is close to St Pancras, Kings’ Cross and Euston stations.

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Introducing Outbound Hotels: Redefining Adventure in America’s Great Outdoor Destinations

Hospitality Net

Waterton, a Chicago-based national real estate investor and operator, announced the official launch of its new Outbound Hotels brand, a collection of locally-minded hotels offering differentiated lodging options for lifestyle travelers seeking outdoor-inspired experiences in boutique settings. From Yosemite National Park and Jackson Hole, WY to the vistas of Mammoth Lakes, CA and the bucolic Green Mountains of Vermont, every Outbound Hotels-branded property gives visitors a curated connection to

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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

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The Horse & Hound Inn sold to new owners

Hotel Owner

The Horse and Hound Country Inn, located near Hawick, Scottish Borders, has been sold for an undisclosed sum. The Horse and Hound was originally built in 1701, and features a welcoming, traditional bar and restaurant area, as well as nine individually decorated letting rooms. The business has been owned and run by Dawn and David Connachan, who said: “We would like to thank Simon for his efficient and friendly service throughout the sale.

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Case Study: How We Transformed a Hotel’s Booking Game with Google Ads

Hospitality Net

This case study focuses on a hotel company aiming to boost bookings for their branded hotel in the United States. Prior to engaging with our services, the company had experimented with Google Ads but had not achieved the desired outcomes.

Book 105
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Silvio Patrucco, curiosity as the driving force of knowledge

Les Roches

Each essence, each fragrance, each word or each person we meet has an impact on us. Silvio Patrucco choose to teach to ignite the flame of curiosity. According to him, knowledge has the ability to conquer the world. Can you share your background with us? My name is Silvio Patrucco, I am South African/Italian. I am currently the Head of Kitchen Practicals at Les Roches Marbella – Spain.

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The Westin Beach Resort & Spa at Frenchman’s Reef Opens in St. Thomas

Hospitality Net

The Westin Beach Resort & Spa at Frenchman’s Reef is now open and welcoming travelers to become immersed in a quintessential island experience. The opening signals the completion of an extensive $425 million rebuild project at Frenchman’s Reef, which debuted its sister resort, Morningstar Buoy Haus Beach Resort at Frenchman’s Reef, Autograph Collection this past May.

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Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.