Wed.Apr 03, 2024

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Alejandro Saravia’s Morena arrives in Martin Place

Hospitality Magazine

Martin Place has a new addition to its dining landscape with the launch of Alejandro Saravia’s Morena. The restaurant opens its doors on 15 April, and is the first Sydney location for the Farmer’s Daughters chef. While the Saravia is renowned for his hyper-local approach to cooking, Morena is an homage to his Latin American background, with dishes inspired by the cuisines of Peru, Colombia, Venezuela, Brazil, and Argentina.

Book 189
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Understanding the Restaurant Cybersecurity Threat Landscape

Modern Restaurant Management

Cyber risks have been around for a long time, but that doesn’t mean they’re static. Attacks are growing more sophisticated and more expensive. The average cost of a data breach in 2023 was almost $4.5 million, a figure that’s more than 15% higher than just three years prior. Statista’s market insights forecast the global cost of cybercrime will increase from $9.22T in 2024 to $13.82T in 2028.

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Nobu Matsuhisa to tour Australian venues next month

Hospitality Magazine

The culinary talent behind famed Nobu restaurants will be visiting his Australian venues across Sydney, Melbourne, and Perth next month. Matsuhisa is set to visit his Nobu restaurants at Crown Sydney, Crown Melbourne, and Crown Perth to work hands-on with chefs on dishes and menu design. “I can’t wait to return to Australia. It is a place very close to my heart and I love visiting my team and local suppliers,” says Matsuhisa. “The Australian dining scene and hospitality industr

Events 189
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Hotel Revenue Managers talk trends and challenges for 2024

eHotelier

Here's what revenue leaders from around the world think are the trends and challenges for 2024.

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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

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Industry reacts to China’s removal of wine tariffs

Hospitality Magazine

Winemakers and associations across Australia have welcomed the news that China has agreed to lift its restrictive tariffs on Australian wine. Last week the Chinese Ministry of Commerce said that the tariffs, which were imposed in 2020 and devastated a $1.2bn industry for Australian winemakers, would be removed as of Friday, 29 March 2024. Australian Grape & Wine Chief Executive Lee McLean described the move as a very important decision for the Australian wine industry, adding: “It reflects t

Marketing 130

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Checking the Changes to Hawaiian Luxury with the Halekulani

Larry Mogelonsky

For those who are unfamiliar, the Halekulani is (pardon the alliteration) a hallmark of Hawaiian hospitality, with the property acting as the keystone for the densely populated beach tourism area of Waikiki in Honolulu. At 453 rooms and suites, the luxury hotel has a time-honored history, first established in 1917 and now comprising five buildings and three signature restaurants, all with an unparalleled onsite experience.

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Radisson Hotel Group introduces dynamic Radisson RED brand to Vientiane, the capital of Laos

eHotelier

Radisson RED Vientiane is anticipated to open its doors in Q4 2024, introducing this pioneering (upper)upscale brand’s bold spirit and world-class business and leisure facilities to Laos.

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Merivale’s Good Luck Restaurant opens this month

Hospitality Magazine

Merivale is gearing up to open the doors to its latest Sydney venue on 24 April. Good Luck Restaurant Lounge is fronted by Executive Chef Mike Eggert and is located in a basement space in the iconic Burns Philp & Co building on Bridge Street. The restaurant is inspired by Eggert’s 2017 pop-up restaurant Good Luck Pinbone, with the chef developing the concept alongside Merivale CEO Justin Hemmes for the past three years.

Book 100
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Fred Reeder appointed Senior VP of Sales & Business Development at Cloud5

eHotelier

Cloud5 Communications, the leading provider of IT and communications solutions and services for more than 5,000 hotels across the Americas, has today announced the appointment of hospitality technology veteran, Fred Reeder, as Senior Vice President of Sales and Business Development.

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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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Mitch Orr takes over St Kilda’s Prince Dining Room

Hospitality Magazine

St Kilda’s The Prince has welcomed Mitch Orr as food and creative director for its restaurant Prince Dining Room. Orr is known for his work at Kiln at Sydney’s Ace Hotel (home to the famed Jatz cracker appetiser), and as one of the forces behind the now-closed Italian-Asian eatery Acme. In his new role, Orr is set to take Prince Dining room in a new culinary direction with a new menu set to launch in the coming weeks. “Melbourne has one of the best food scenes in Australia, and

Book 100
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Greg Kennealey appointed new CEO at KSL Resorts

eHotelier

KSL Resorts (KSLR) announced today the appointment of industry leader Greg Kennealey as its new chief executive officer. In his new position, Kennealey takes charge of overseeing the operation, development and strategic direction of KSLR and its growing portfolio of resort properties. Kennealey succeeds Scott Dalecio, who will step down as CEO but continue as a senior advisor to KSLR and executive chairman of Outrigger Resorts & Hotels.

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Compound Success is the Goal For AAHOA as It Looks Forward After 35-Year Milestone

Lodging Magazine

AAHOA Chairman Bharat Patel kicked off AAHOACON ’24 by highlighting a number of examples of the progress and increased clout of the association as it celebrates its 35th anniversary milestone. Patel—who referenced “compound success” as a prevalent theme of the event, which drew more than 6,500 attendees—further stressed that this is just the beginning for the Asian American Hotel Owners Association (AAHOA).

Events 116
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BPN Maestro: Empowering Hotels for Operational Excellence

eHotelier

BPN Maestro, the cutting-edge Hotel Operations Toolkit, is delighted to announce expanded partnerships with top-tier hospitality companies specializing in digital operations, training solutions, and guest experience enhancements. Through seamless integration with these esteemed partners, BPN Maestro empowers hotels to elevate their operational efficiency and guest satisfaction through comprehensive reporting and analytics.

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No-Code Technology: The Key to Unlock the Future of Your Business

Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

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Hilton to Grow NoMad Hotels Brand With Sydell Group Majority Interest Acquisition

Lodging Magazine

MCLEAN, Virginia, and MIAMI, Florida—Hilton announced it has acquired a majority controlling interest in Sydell Group to expand the NoMad Hotels brand from its existing London flagship location to markets around the world. The addition of NoMad to Hilton’s brand portfolio marks the company’s entry into the fast-growing luxury lifestyle hotel market with a brand defined by food and beverage, interior design, and service.

Magazine 115
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Club Med launches global event to boost China inbound tourism market

eHotelier

Club Med, the leading brand of "Premium All-inclusive" vacations, hosted its Lijiang Resort's first global event with the theme of "Dancing with Yulong (Jade Dragon)".

Events 130
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Featuring an Eclectic Design and Innovative Amenities

Lodging Magazine

The Moxy Phoenix Downtown | Phoenix, Arizona The Moxy recently opened in Phoenix’s historic Luhrs Building, one of the downtown’s oldest buildings and a Qualified Opportunity Zone, designed to spur economic development. PEG PHX Jefferson St. LLC, in partnership with an investment group led by PEG Companies and AG Hill, launched the adaptive reuse project once they purchased the Luhrs Building at the end of 2019.

Magazine 111
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PATA Face of the Future Award 2024: Submissions now open for Asia Pacific Tourism Industry ‘Rising Stars’

eHotelier

The Pacific Asia Travel Association (PATA) is accepting submissions for the PATA Face of the Future Award 2024. The deadline for submissions is May 31, 2024.

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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For Trisha Yearwood, Developing the Menu at Her New Nashville Restaurant Wasn’t Business, ‘It Was Personal’

EATER

The country singer/Food Network host and her husband Garth Brooks opened their unpretentious, home-style bar earlier this month

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Optimising Hotel PPC Campaigns for Seasonal Trends

Revenue Hub

Ireland, like many other countries, has tourism as one of its significant economic drivers. Thus, Pay-Per-Click (PPC) stands as a cornerstone for businesses aiming to bolster their online presence and drive revenue. NB: This is an article from ARO Digital Subscribe to our weekly newsletter and stay up to date For hotels and businesses in the hospitality industry, it’s crucial to recognize that every month is not the same.

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Where to Watch the 2024 James Beard Restaurant and Chef Awards

EATER

Photo illustration by Lille Allen; see below for credits Tune into the official livestream right here on June 10 The James Beard Foundation Restaurant and Chef Awards will take place on June 10, 2024, at the Lyric Opera of Chicago. Eater is showcasing all the day-of action, as the exclusive host of the James Beard Foundation Awards livestream. Here’s everything you need to know about tuning in for the big night.

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When to Choose OTAs Over Hotel Direct Reservations

Revenue Hub

The first reason why it may not be entirely beneficial for hotels to prioritize direct bookings over online travel agencies (OTAs) is that OTAs can provide the visibility needed, especially when it’s most crucial. Consider low-season periods when hotel supply exceeds demand; what do you need most? NB: This is an article from Direct Your Bookings Subscribe to our weekly newsletter and stay up to date Increased visibility, because more visibility offers better chances of securing bookings.

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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

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STAAH New Integrations 2024

STAAH

At STAAH, we are on a relentless mission to connect the world. With over 500+ global integrations, we are bridging gaps, empowering properties, and redefining the world of hospitality. With this mission, find the list of more integrations added to the platform recently The list of channels which are now live on the platform: Online Travel Agents TravelPlus App India-based TMC working with Indian corporates.

Book 87
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Capitalize On User-Generated Content and Influencer Marketing

Revenue Hub

You have heard and will hear it again: content is king. Our current social media landscape has put immense pressure on showcasing real-life, “relatable” photography instead of staged, “stock” photos. And while most hoteliers know that real experiences sell better than posed, the problem arises in executing content creation. NB: This is an article from Travel Media Group Subscribe to our weekly newsletter and stay up to date So, how do they attain content without having to do it themselves?

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What are hotel distribution channels? Evolution and tips

EHL Insights

The hotel distribution channel landscape is undergoing a seismic shift. Online travel agencies (OTAs) that once leveled the playing field for independent properties now dominate, their economic muscle squeezing hotel margins. Metasearch engines commoditize the search experience, making standalone properties indistinguishable. Meanwhile, the growth in alternative lodging threatens hotels' grip on the accommodations sector.

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What Should a Hotel Blog About?

Revenue Hub

Hotel blogs serve to provide the knowledge the user is seeking, which means writing content for hotel websites should begin with research. Effective hotel blog content answers questions that users are searching for, such as the best time to visit, things to do nearby, and must-visit restaurants or shops, as well as be optimized for search. NB: This is an article from Travelboom Subscribe to our weekly newsletter and stay up to date Qualities of Good Hotel Content Good hotel content should posses

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Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.