Wed.Jul 19, 2023

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No.1 bar in Asia revealed at 50 Best ceremony

Hospitality Magazine

Hong Kong’s Coa has been named as The Best Bar in Asia for the third year running and also the Best Bar in Hong Kong for 2023. The announcement came at the Asia’s 50 Best Bars 2023 live ceremony in Hong Kong this week, which was also livestreamed on Facebook and the competition’s YouTube channel. Coa was launched in 2017 by bartender Jay Khan and saw its debut in the Asia’s 50 Best Bars list in 2019 at number 12.

Magazine 189
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Exploring the benefits of hotel sleep programs starting with the bed

eHotelier

The guarantee of getting a proper sleep while traveling is something that people are willing to pay for, and it is an aspect of the guestroom experience that customers are now specifically looking for when selecting their hotels.

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Franchising in the Metaverse: With Great Promise Comes Great Responsibility

Modern Restaurant Management

The "metaverse" is a general term used to describe any of the virtual universes where people can interact with one another in a shared, immersive environment. With the growth of both virtual reality and augmented reality technologies, more and more people are engaging with the metaverse to do things like play games, shop, and even get married.

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Radisson Hotel Group signs second Radisson Blu hotel in Fiji on Naisoso Island

eHotelier

Radisson Hotel Group is delighted to announce the signing of the new Radisson Blu Mirage Resort, Fiji Naisoso Island, expanding the Group’s presence in the dynamic Fijian market.

Marketing 100
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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

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Diageo Australia appoints new managing director 

Hospitality Magazine

Diageo Australia has announced its new managing director after confirming Angus McPherson will leave the business in September this year. Dan Hamilton will move into the position after 13 years working for Diageo in a number of senior roles that has seen him work across markets in China and Europe as well as Japan and Korea. “In 2016, Dan took up the role of general manager Diageo Japan where he drove a step change in execution making it one of the fastest-growing Scotch businesses in Diageo and

Magazine 100

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Sydney’s Dusk Club transforms for second pop-up series

Hospitality Magazine

From 27 July, hidden CBD bar Dusk Club will turn into a late-night Cuban-style venue for its second pop-up as part of an ongoing series. Located at Solotel’s Edinburgh Castle hotel, Dusk Club will be partnering with Bacardi for the Havana-inspired project. Cocktail-wise there will be a four-person mojito teapot alongside other tipples such as a Papa Doble (Bacardi Carta Oro, pink grapefruit, maraschino, and lime); a Hotel Nacional (Bacardi Carta Oro, apricot, pineapple, and lime) and more.

Magazine 100
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Mandarin Oriental announces a new hotel and branded residences in Brickell Key, Miami

eHotelier

Mandarin Oriental has announced an agreement to manage a new Mandarin Oriental hotel and branded residences in Brickell Key, Miami one of the city’s most prestigious neighbourhoods.

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Are You Reviewing Financial KPIs For Your Hotel Regularly?

Hospitality Net

Do you know if your hotel is performing at the highest level? Are you missing out on opportunities? Are there changes that can be made that will quickly improve the bottom line?

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Nicolas Messian appointed as new General Manager at the prestigious LUX* Grand Baie, Mauritius

eHotelier

Global hospitality group The Lux Collective has appointed Nicolas Messian as the General Manager of its newest five-star luxury hotel LUX* Grand Baie, Mauritius. Opened in December 2021, this modern design-inspired luxury resort has been named the global winner of Robb Report Best of the Best Awards - The Best In Travel for Island Getaway.

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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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Dear Restaurants, Don’t Get Burnt by Toast

Adora POS

As a restaurant owner, unexpected expenses and hidden fees can be detrimental to your business. Discover the Adora difference, where transparency, choice, and autonomy are valued. Say goodbye to unilateral policies and surprise charges. Partner with Adora POS and regain control over your payment processing.

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Montage Laguna Beach appoints Anne Marie Doyle as Hotel Manager

eHotelier

The flagship Montage Hotels & Resorts property, Montage Laguna Beach, has announced the appointment of Anne Marie Doyle as hotel manager. A critical resort team member since 2018, Doyle will return to operations after nearly two decades excelling in sales and marketing positions in the United States and Ireland. Prior to transitioning into sales and marketing roles, Doyle succeeded in several operational positions in Ireland and England and brings thirty years of industry experience to her a

Marketing 100
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New landlords take over historic Lower Buck Inn

Hotel Owner

Ed and Laura Ashton have taken over the lease at the 18th Century Lower Buck Inn, in Waddington. They will be taking over the helm of the traditional inn from current leaseholder Oliver Clegg in a sale arranged by commercial real estate firm Colliers. The inn, which was constructed on Edisford Road in 1760, is made of sandstone, and includes a roaring open fire in the 70-capacity bar, as well as five bespoke, ensuite letting rooms, and a three bedroom cottage.

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TriO Capital to maximise growth opportunities for Ovolo and beyond

eHotelier

The launch of TriO Capital, the dedicated investment and asset management arm of the Ovolo Group, will facilitate the acceleration of its expansion efforts, with an initial focus on Asia Pacific. TriO, named after the three O’s in Ovolo, will have Tim Alpe, the group’s former COO for Hong Kong and Indonesia, at the helm supported by a dedicated team of acquisitions and investment experts including newly minted Vice President Kyu Baek Kim, a long-standing team member with an intricate understandi

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No-Code Technology: The Key to Unlock the Future of Your Business

Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

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Current Capabilities: IDeaS’ Klaus Kohlmayr on Helping Hoteliers Tell Their Data Stories

Industry Insights Lodging Magazine

Today’s hoteliers and revenue managers have access to a myriad of technology services, software, and tools that allow them better leverage data to efficiently operate their businesses and ease workloads for hotel employees. Recently, at HITEC 2023 in Toronto, Ontario, Canada, LODGING discussed with Klaus Kohlmayr, chief evangelist and development officer for IDeaS, his company’s latest capabilities, data aggregation, and the increased adoption of tech in hospitality.

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Hyatt to strengthen its lifestyle brand presence in Europe with plans for Hyatt Centric Malta

eHotelier

Hyatt Hotels Corporation announced today that a Hyatt affiliate has entered into a franchise agreement with JUEL Hospitality Limited, part of the JUEL Group, to develop the 160-room Hyatt Centric Malta. The hotel is expected to open in early 2024, marking the second Hyatt-branded property in Malta, joining Hyatt Regency Malta in the heart of St Julian’s, a bustling resort town on the island’s northeast coast known for its thriving nightlife and stunning beaches.

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Hilton Celebrates 6th Consecutive Year Ranked as a Best Place to Work for Millennials

Hospitality Net

Hilton (NYSE: HLT) announced today that it has been ranked as #4 on the Best Workplaces™ for Millennials in the U.S. list by Great Place to Work®. This is the sixth consecutive year Hilton’s millennial team members have rated the hospitality leader among the best employers for their generation.

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Lucknam Park Hotel appoints two to leadership team

Hotel Owner

Lucknam Park Hotel and Spa has made two appointments to its senior leadership team, with Nicola Payne joining as the new head of Sales and Events and Francesca Mannone as the new head of Marketing. With over 12 years of experience in the travel and hospitality industry, Payne is described by the hotel as an “enthusiastic and energetic leader”. Her career began with a specialisation in long-haul travel experiences gained at Premier Holidays, before working in travel consultation with Flight Cen

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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Summer Travel Surge Sees Increase in Bed Bugs: How to Protect Your Staff

Hotel Business

Bed bug infestations can significantly impact hotel labor staff, affecting their working conditions and personal well-being. Unfortunately, high travel demand this summer will lead to perfect conditions for increased bed bug activity. This article from USA Today highlights the increased likelihood for bed bug complaints on your properties. The surge in bed bug activity is already well underway.

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GHA room revenues up 122% in H1

Hotel Owner

Global Hotel Alliance, the world’s largest alliance of independent hotels brands, has reported room revenue in its GHA Discovery loyalty programme was up 122% year-on-year by the end of Q2. With first-half total revenues topping $1.2bn (£928m), July and August are building on this momentum, showing “record-breaking performance potential”. GHA attributes this result to the growing number of loyalty programme members, whose number will reach the 25-million mark before the end of the year.

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Sky’s the Limit: First Four Seasons Private Jet Itineraries for 2025 Revealed

Hospitality Net

Today’s luxury travellers are looking to see and do it all – and to do so exceptionally. The Four Seasons Private Jet Experience is the ultimate opportunity to travel the world in luxurious style. All-encompassing itineraries invite families, friends and individuals to discover fascinating locales and cultures, and to see the world’s most popular destinations in new and unexpected ways – all seamlessly planned by Four Seasons experts and delivered with warmth and care.

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Portobello Trust offers London aparthotel development opportunity

Hotel Owner

The Portobello Trust has brought to market a development opportunity for an aparthotel in Chiswick London for an unspecified asking price. The development site currently comprises six, three-storey buildings and benefits from an existing detailed planning consent to be developed into a five-storey mixed use building. Subject to the necessary planning consents, there is potential to change the consented scheme to a 118 unit aparthotel scheme or hotel.

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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

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Hotel Omnichannel Marketing vs. Multichannel Marketing Explained

Hospitality Net

The many ways consumers interact with hotels today are vast and diverse. From browsing social media platforms like Instagram and Facebook on smartphones to watching captivating YouTube videos on tablets, or even stumbling upon a hotel’s website through a search engine query on a desktop computer, the avenues for hotel discovery are ever-expanding.

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Streamlining Systems: Four Strategies for Human Resources Audits

Lodging Magazine Operations

Streamlined systems should be top of mind during a human resources audit. This approach harnesses technology to prevent siloes and create holistic human resources processes—ranging from more efficient benefits management to rapid hiring and onboarding. The goal in doing this is for data to be centralized, flow seamlessly, and be more quickly accessible.

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Tripadvisor launches AI-powered travel planning product

Hospitality Net

Tripadvisor®, the world’s largest travel guidance platform, announces a significant upgrade to Trips - its core trip planning product - with the introduction of a new AI-powered travel itinerary generator.

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10 Strategies to Skyrocket Profitability in City Hotels

Revenue Hub

Boosting profitability while maintaining high-quality service in city hotels is both an art and a science. NB: This is an article from Lybra , one of our Expert Partners In this article, we delve into ten comprehensive strategies that can help you drive revenue and enhance guest experiences. Continue reading to discover them all! Subscribe to our weekly newsletter and stay up to date Leverage Dynamic Pricing Strategies Dynamic pricing involves adjusting room rates in real time based on factors

Pricing 91
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Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.