Tue.Oct 10, 2023

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Finding hidden cost savings by connecting BI, ops and maintenance software

eHotelier

It’s important that management look at how new data connections can help to reveal hidden opportunities to improve margins and give more breathing room for any necessary capex that ownership will have to commit to within the next few business cycles.

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Decoding Digital Barriers in Restaurant Loyalty Initiatives

Modern Restaurant Management

Running a restaurant isn't just about serving great meals. It's about consistently delivering top-notch quality, exceptional service, and an unforgettable experience. For franchise owners, maintaining uniform excellence across all outlets is key. This highlights the importance of efficient systems to monitor and uphold these standards. Moreover, as the hospitality sector becomes increasingly competitive, tapping into the nuanced aspects of customer behavior becomes necessary.

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Tech In Modern Day ? Cricket And ? Hotels. How It Adds Up

Hotelogix

Those who know me well may nod and smile in agreement, but for those uninitiated - I am a diehard cricket lover, not unlike my fellow Indians in millions! I am passionate about sports in general, but when it comes to cricket, it’s an emotion. India’s 1983 World Cup victory and Kapil Dev’s Heroic captainship. Shane Warne’s ‘Ball of the Century’ in the 1993 match against England.

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Is 6 the New 8?

Modern Restaurant Management

A blurring of work and personal schedules is among the factors driving a shift toward earlier dining times at fine dining restaurants, according to a new report from Placer.ai. Other factors include the continuing work-from-home trend and the increasing population of younger families in urban residential locations. The team analyzed dining trends by hour between June and August of this year and compared them to the same time framed in 2019 after Union Square Hospitality Group Founder Danny Ma

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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

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Ayatana opens at Dusit Thani Kyoto

eHotelier

Dusit Thani Kyoto, a new luxury hotel managed by Dusit International, one of Thailand’s leading hotel and property development companies, officially celebrated its grand opening on 1 September unveiling Dusit’s unique brand of Thai-inspired gracious hospitality and a range of exciting dining and wellness experiences – including the hotel’s signature fine-dining restaurant, Ayatana.

More Trending

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International media explore Qingshan Village, discovering the blend of tradition and green concepts

eHotelier

During Hangzhou Asian Games, the Organizing Committee extended invitations to both domestic and international media to go to Qingshan Village. Beyond the adrenaline-pumping sports events, reporters had the opportunity to embark on cultural excursions, immersing themselves in the city's deep-rooted traditions.

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California Is Banning Four Food Additives — But Don’t Worry, Your Skittles Are Safe

EATER

The California Food Safety Act bans red dye 3 and three other food additives found in common products such as Peeps and some red velvet cupcakes

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The Westin Atlanta Gwinnett hires Robert Benett as Executive Chef

eHotelier

The Westin Atlanta Gwinnett, a four-star full-service hotel scheduled to open in March 2024, has named accomplished culinary veteran Robert Benett as its new executive chef. With experience cooking in luxury hotels across the country and learning under the direction of celebrity chefs.

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Inn of Naples Names New Manager: Island Hospitality Management

Industry Insights Lodging Magazine

WEST PALM BEACH, Florida—Officials of Island Hospitality Management announced that the company has assumed management of the 100-room Inn of Naples Tapestry Collection by Hilton. The property is owned by Mission Hill Hospitality. “We are thrilled to introduce this unique, independent hotel, a part of Tapestry Collection, as the newest addition to our portfolio of lifestyle hotels,” said Gregg Forde, president and COO, Island Hospitality Management.

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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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Georges Safi appointed Hotel Manager at Four Seasons Hotel Silicon Valley at East Palo Alto

eHotelier

Born in Lebanon to a family of professionals, Safi was encouraged by his parents to pursue a career in medicine, but he instead contemplated dentistry until a school job fair opened his eyes to the hotel industry. "There was a woman at the fair who worked for a big hotel group," reminisces Safi, "She had a sparkle in her eyes and a real passion for what she did.

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Island Hospitality assumes management of Naples hotel

Hotel Business

Island Hospitality Management, a third-party management company for select-service and upscale, extended-stay hotels, has assumed management of the 100-room Inn of Naples, Tapestry Collection by Hilton. The property is owned by Mission Hill Hospitality, a select-service and extended-stay hotel investor. “We are thrilled to introduce this unique, independent hotel, a part of Tapestry Collection, as the newest addition to our portfolio of lifestyle hotels,” said Gregg Forde, president/COO, Island

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Choice Hotels International to Report 2023 Third Quarter Results on November 7, 2023

eHotelier

Choice Hotels International, Inc. one of the world's largest lodging franchisors, will report its 2023 third quarter earnings results at approximately 6:30 a.m. EST on Tuesday, November 7, 2023. The company will also hold a conference call at 10 a.m. EST, during which Patrick Pacious, president and chief executive officer, and Scott Oaksmith, chief financial officer, Choice Hotels, will discuss the company's performance.

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Island Hospitality Management Assumes Management of 100-Room Inn of Naples, Tapestry Collection by Hilton

Hospitality Net

Officials of Island Hospitality Management, the premier third-party management company for select-service and upscale, extended-stay hotels, announced that the company has assumed management of the 100-room Inn of Naples Tapestry Collection by Hilton. The property is owned by Mission Hill Hospitality, a leading select service and extended stay hotel investor.

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No-Code Technology: The Key to Unlock the Future of Your Business

Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

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Hyatt and Headspace expand collaboration to include colored noise content to support guests

eHotelier

Hyatt Hotels Corporation and Headspace announced today the expansion of the collaboration between Hyatt and Headspace to continue supporting guests’ wellbeing with new colored noise content for World of Hyatt members and guests. Beginning October 11, Hyatt will be the only hospitality company to offer guests and members a complimentary sampling of relaxing sounds from Headspace’s premium colored noise collection.

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Hampton by Hilton to make brand debuts in Portugal in 2025

Hospitality Net

Also marking the brand debut in Lisbon, Hampton by Hilton Lisbon Baixa is set to open its doors in 2025. Encapsulating Hampton by Hilton´s modern and sleek design, the 157-key property will feature a rooftop space with outdoor pool, a fully-equipped fitness centre, parking facilities and 250 square metres of vibrant, dynamic open-concept social spaces where guests can come together to mingle and relax any time of the day.

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IRIS unveils new guide to empower hoteliers to choose the ultimate digital ordering platform

eHotelier

IRIS today announces the launch of its latest eBook, ‘The Hotelier's Guide to Choosing a Digital F&B Ordering Platform’ to empower operators to boost revenue, streamline operations, and elevate the guest experience.

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Kimpton Grand Roatán Resort & Spa Debuts In Western Caribbean

Hospitality Net

Kimpton Grand Roatán Resort & Spa, nestled on the picturesque West Bay Beach of Roatán Island with premiere access to the Mesoamerican Barrier Reef, is proud to officially welcome guests as of October 10, 2023. An island retreat like no other, this Caribbean gem offers 119 luxuriously appointed guest rooms, suites, and condos; four inviting restaurants and bars, state-of-the-art spa, nearly 6,000 square feet of meeting and events spaces and immersive guest experiences full of indulgence, relaxat

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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North Yorkshire’s luxurious Rudding Park Spa Hotel improves operational transparency and efficiency suing Maestro All-In-One PMS

eHotelier

Rudding Park, a privately owned luxury spa and golf resort in Harrogate, North Yorkshire, England, has taken great strides to invest in technology and keep pace with new operational challenges. The resort offers 90 guestrooms and suites, a destination spa, two restaurants, a kitchen garden, a private cinema, two golf courses, and multiple meetings and events venues spread across 300 acres of landscaped gardens and woodlands.

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Food Network Star and Bay Area Chef Michael Chiarello Dies at 61

EATER

Chiarello, who launched his career in Napa Valley, leaves behind a complicated legacy after being accused of sexual harassment in 2016

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Hotel Communication Network bringing two-way guest communication technology to Europe

eHotelier

With increasing demand for two-way guest communications, Hotel Communication Network (HCN) is expanding globally. Developer of the widely popular, modern, multi-lingual Navigator 2.0 in-room tablet platform has recently opened a new sales office in London. Mark Brooks-Belcher will serve as VP of Sales for the UK and Europe region.

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Hotel Communication Network Bringing Two-Way Guest Communication Technology to Europe

Hospitality Net

With increasing demand for two-way guest communications, Hotel Communication Network (HCN) is expanding globally. Developer of the widely popular, modern, multi-lingual Navigator 2.0 in-room tablet platform has recently opened a new sales office in London. Mark Brooks-Belcher will serve as VP of Sales for the UK and Europe region.

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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

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HSMAI DC Panel will explore six need-to-know issues in hospitality

eHotelier

Today, the Washington, D.C., chapter of the Hospitality Sales and Marketing Association International invited hospitality professionals from throughout the metropolitan area to attend its annual Directors Roundtable & Conference on Oct. 18 at the Washington Marriott Capitol Hill.

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Centara and SCG Energy Join Forces to Pave the Way for ‘Smart Hotels’ with Renewable Energy

Hospitality Net

Centara Hotels & Resorts, Thailand’s leading hotel operator, has formalised a Memorandum of Understanding (MOU) with SCG Cleanergy Company Limited, a service provider of solar energy solutions for industrial sites, hotels, hospitals, and department stores across Thailand. This significant partnership marks Centara’s dedication to embracing the "Smart Hotel" concept by integrating "Smart Energy", a sustainable and clean electrical technology, throughout its extensive portfolio of hotels and resor

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Cendyn doubles down on the future of CRM with strategic acquisition of PUSHTech

eHotelier

Leading hotel tech provider takes transformative step towards a next generation CRM platform that empowers hoteliers to build stronger relationships with their guests whilst driving profitable revenue

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Cendyn doubles down on the future of CRM with strategic acquisition of PUSHTech

Hospitality Net

Cendyn, a catalyst for digital transformation in the hospitality industry, is thrilled to announce its strategic acquisition of PUSHTech, a pioneering force in hotel Customer Relationship Management (CRM) services and marketing automation technology. This milestone solidifies Cendyn’s commitment to investing in the future of CRM by doubling down investment in innovation, customer-centric solutions, and the empowerment of hoteliers to optimize revenue streams through advanced CRM strategies.

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Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.