eHotelier
JANUARY 17, 2023
Hotels must put a lot of work into attracting more guests and selling more to each guest, so every hotel needs a knowledgeable and skilled commercial team with distinct roles in marketing, sales, and revenue. Here's a look at what these roles contribute to each step in the guest funnel.
Horizon Hospitality
JANUARY 17, 2023
One of the most often-overlooked aspects of a recruitment process is what the interview experience is like for the candidates. Are they made to wait weeks for the next interview step? Are they given accurate information about the opportunity? Did they receive adequate feedback after the interviews? The recruitment process doesn’t happen in a vacuum, meaning that the consequences of a poor candidate experience can ripple through your company’s talent acquisition strategy.
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Modern Restaurant Management
JANUARY 17, 2023
The hiring shortage and the fallout from "The Great Resignation" that saw 47 million U.S. workers quit their jobs in 2021 is still in full swing, particularly in restaurants. Data from the Bureau of Labor Statistics finds that restaurants have seen the largest number of resignations of any employment sector, with the year-over-year quit rate rising from 4.8 to 6.9 percent, with many workers citing take-home pay as a big factor for quitting.
eHotelier
JANUARY 17, 2023
On the sandy shores of the Mediterranean Sea, Tel Aviv is a city of contrasts, blending vibrant nightlife and classic art, Bauhaus and skyscrapers, and heritage and innovation, the latter ranking second only to Silicon Valley in terms of its start-up ecosystem. Nowhere else, therefore, will Six Senses Tel Aviv feel more at home, with its mix of five 110-year-old preservation buildings and sophisticated LEED Platinum sustainability standards for the new tower.
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Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.
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Boutique Hotel News
JANUARY 17, 2023
US: Hospitality tech startup CAMO has introduced a virtual room service product, providing various third-party delivery platforms the opportunity to supply hotels in Anaheim, California. CAMO Eats provides a range of restaurant options which guests can order, with zero service or delivery fees, directly to their room. . Additional features are available, such as Order Ahead, Group Ordering, and Mix-and-Match which allows guests to select different menu items from six to 10 restaurants. .
Hospitality Management Today brings together the best content for hospitality management professionals from the widest variety of industry thought leaders.
Boutique Hotel News
JANUARY 17, 2023
US: Villa Florence, located in San Francisco at Union Square, has rebranded as The Barnes following a renovation. Housed inside a classic building along Powell Street, The Barnes’ name and identity stems from Old English and means “young warrior”. . The hotel offers a restaurant and bar, 24 hour gym and meeting and event space. It is owned bay affiliates of The Roxborough Group and AWH Partners, and is managed by Spire Hospitality.
eHotelier
JANUARY 17, 2023
With an eye toward expanding the excellence of its contemporary culinary operations, Marcus® Hotels & Resorts, a nationally recognized owner and management company and division of The Marcus Corporation (NYSE: MCS), today announced that highly regarded restaurateur John Wise has been appointed vice president of food and beverage.
Boutique Hotel News
JANUARY 17, 2023
UAE: Mama Shelter will launch the first Mama Residences in the Business Bay Area of Dubai. The Mama Residences are being designed by Italian-based Marco Mangili with interiors by French designer El Doghaili Benjamin. The project is a partnership with The Devmmark group, appointed as the master agent for the sales and marketing of the property. Apartments will range in size from studio, one and two bedroom units, and will feature fully equipped kitchens and integrated appliances, as well as a sma
eHotelier
JANUARY 17, 2023
Meliá Hotels International, one of the world’s leading leisure hotel companies operating more than 380 hotels throughout 40 countries, and its joint venture partner Falcon’s Beyond (“Falcon’s Beyond” or the “Company”), a global entertainment development company, today announces the opening of Falcon’s Resort by Meliá | All Suites Punta Cana. It is the first resort to open under the new leisure and entertainment-based brand, Falcon’s Resorts by Meliá that offers a unique “resortainment” hosp
Speaker: James Kahler, COO of Full Course
Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.
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Hotelogix
JANUARY 17, 2023
The post How Can You Boost Productivity By Using Front Desk Software at a Hotel appeared first on Hotelogix.
eHotelier
JANUARY 17, 2023
Sortis Holdings, Inc — an ecosystem of innovative, experiential hospitality brands — has entered into a definitive agreement to acquire Ace Group International, along with its management company, Atelier Ace. With the acquisition, Sortis Holdings, Inc. will be ushering in a new chapter for the iconic brand in an era of cultural collaboration, innovation, and conscious growth, for both the company and the Ace Hotel brand at large. .
SAS
JANUARY 17, 2023
ChatGPT from OpenAI has changed how the general public thinks about AI. What does this mean for analytics practitioners? ChatGPT brings AI into popular culture was published on SAS Voices by Chris Hemedinger.
eHotelier
JANUARY 17, 2023
Jono Hotels ('Jono'), Thailand's newest innovative hotel group dedicated to a new generation of digital nomads, invites savvy European explorers to rediscover 'The Land of Smiles in 2023. Jono's unique positioning as a fun, happy-go-lucky brand lets every guest squeeze the utmost out of their travels and uncover the heart and soul of their chosen destination.
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Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.
Hotel Business
JANUARY 17, 2023
By Jessica Kramer. Airports are crowded. Conferences are selling out. Rooms are booked. Hotel lobbies are bustling. By most accounts, the hotel industry should be stronger than ever. But that’s not how it feels if you’re a hotelier. The foundation of our industry is the workers who create the magical guest experiences for our guests. But as is much discussed, they are becoming increasingly difficult to find and we are desperately struggling to fill open positions.
eHotelier
JANUARY 17, 2023
Hotel Tech Report honors Cloudbeds with six awards, including Best Property Management System, Best Hotel Management Software, and Best Guest Messaging Software.
EATER
JANUARY 17, 2023
How drinking chocolate made its way from Mesoamerica to the sweet shelf-stable powder that fueled my childhood Here’s something that happens every time I go to Singapore. The first morning I wake up in my grandmother’s flat, I take a short and sweaty walk to my neighborhood kopitiam and buy myself the same breakfast: two orders of roti pratha with goat curry and an iced Milo.
eHotelier
JANUARY 17, 2023
We're excited to share that SuitePad has been named 2023’s number-one In-Room Tablet by Hotel Tech Report.
Speaker: Lauren Barash, Vice President, Brand Marketing
In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program
Hotel Owner
JANUARY 17, 2023
The Crest Hotels Group has completed a £250,000 refurbishment programme at its Merseyside hotel which it is also re-launching with a new name. The former Holiday Inn Express Liverpool Knowsley is now operating independently as the Knowsley Inn and Lounge. Having already invested £1m in 2019 into the 86 bedrooms and corridors, a further £250,000 has now seen all public spaces, its lounge, dining areas and breakfast space updated with a modern, contemporary look and furniture to “suit the hotel’s
NV Hotels
JANUARY 17, 2023
We are often asked what is planned for the next few weeks. All of the confirmed events are always posted on our event calendar. We add new activities every week. Here are some dates at-a-glance as of now to save for this quarter. January 18 : Our Emerging Leaders council will hold their Q1 meeting. The council is comprised of professionals with significant and impressive accomplishments early in their careers.
Hotel Owner
JANUARY 17, 2023
Scottish hotel No. 26 by the sea has been named in Tripadvisor’s top 25 hotels to visit in the world. The hotel based in Oban Scotland is the only UK destination on the list and came in at number 25. No. 26 has nine luxury guest rooms, each with either a sea view, woodland outlook, or its own private garden terrace. The hotel’s drawing room and lounge looks out across the water to the island of Kerrera, while its Sea Terrace has couches and a fire pit.
Hotel Business
JANUARY 17, 2023
She Has a Deal (SHaD) , a real estate investment platform that creates new pathways to hotel ownership and development for women, has revealed that 2022 SHaDPitch Today’s Woman competitor, Amina Gilyard James and her company, Duke Ventures LLC , acquired the 70-room Quality Inn in the Raleigh neighborhood of Memphis. SHaDPitch is a hotel investment pitch competition launched in 2020 to help women on their journey to hotel ownership by facilitating the process for acquiring or developing a hotel
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Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali
Hotel Owner
JANUARY 17, 2023
What do today’s hotel guests want and how can hotel owners deliver it? There are two main things that I see as important to guests: value for money and respect for the environment. Despite the cost-of-living crisis, many trends show that consumers still want to travel and will prioritise experiences over things in the year ahead. Those who can afford it will continue to eat out and stay away for a night or two. .
Revenue Hub
JANUARY 17, 2023
The word “expenses” needs to be defined and refined for this article. NB: This is an article from Hotel Financial Coach. Expense broadly refers to any cost a business has including payroll, goods and services and cost of goods, “the cost required for something; the money spent on something.” That is its definition according to Oxford Dictionaries.
Hotel Owner
JANUARY 17, 2023
The Bay Horse Hotel, which is located in Wigan close to Junction 24 of the M6, has now fully reopened after undergoing an extensive six figure investment that saw the complete modernisation of the site ahead of the new year. As part of the refurbishment, all 28 en-suite rooms have been given new furniture, carpets, and a fresh colour scheme, with 50-inch TV screens and USB ports throughout.
Revenue Hub
JANUARY 17, 2023
In today’s digital world, users always scrutinize every service and product they are likely to purchase. That is what travelers do while booking their accommodations. NB: This is an article from eZee Absolute. They surf through the internet, various hotel websites, and OTA platforms to find a perfect stay at an affordable price. I bet you don’t want your hotel to be just a part of their surfing process.
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As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.
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