eHotelier

JANUARY 30, 2024

In the pursuit of leadership, the fulfillment derived from empowering others surpasses personal achievements. It becomes a journey of shared victories, collective growth, and the satisfaction of knowing that you played a role in someone else's success.

290

290

Modern Restaurant Management

JANUARY 30, 2024

Ambitious restaurateurs often want to expand quickly to capitalize on initial success. However, rapid growth without an intentional strategy frequently erodes quality, culture and profits over time. Sustainable restaurant expansion requires balancing excitement with patience and perspective. There’s an art to scaling any small business intelligently.

Cost Reduction 203

Cost Reduction Server Training Customer Service 203

Hotelogix

JANUARY 30, 2024

As a hotelier, monitoring your hotel's performance is paramount to ensuring smooth operations and maximizing revenue. In this context, reports are critical as they provide key insights into your hotel's operations, from housekeeping to finance, marketing, and guest preferences. In this blog, we will look at a few important reports that you must always have access to.

Housekeeping 147

Housekeeping Reservations Budgeting Book 147

Modern Restaurant Management

JANUARY 30, 2024

It’s a common assumption that past performance is the best predictor of future behavior, but the last few years have been anything but common. Quick-service restaurants (QSRs) rode the wave of unprecedented consumer behavior shifts and the successes and challenges it brought along. So, what can the QSR industry expect in 2024? Looking back at last quarter’s performance suggests the glass is proverbially half full.

Pricing 162

Pricing Budgeting Marketing 162

Advertisement

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

Guest Satisfaction

SAS

JANUARY 30, 2024

Let me ask: did you believe Facebook CEO Mark Zuckerberg really boasted about the company’s power in a 2019 video, saying, “Imagine this for a second: One man, with total control of billions of people’s stolen data, all their secrets, their lives, their futures.” The video of Zuckerberg purportedly saying [.] Can you believe it?

140

140

Lodging Magazine

JANUARY 30, 2024

In 2019, the United States enjoyed the unprecedented 11th year of economic growth since the “Great Recession.” Economists predicted an economic downturn; the only question was what would be the cause? Few anticipated that the trigger would be a worldwide pandemic, the likes of which had not been seen since 1918. Around the world, governments used different approaches to stem the spread into and within their countries.

Magazine 111

Magazine 111

eHotelier

JANUARY 30, 2024

HRI Hospitality ("HRI"), announces the appointment of Rylie Johnson as the Corporate Director of Business Development and Strategic Partnerships, a newly established position within HRI.

Business Development 130

Business Development 130

Hotel Business

JANUARY 30, 2024

Marriott International has selected Oracle Hospitality OPERA Cloud Property Management System (PMS) and Sales and Event Management as a hospitality cloud platform for luxury, premium, select-service and midscale properties. “Oracle OPERA Cloud provides an integrated hospitality platform that enables companies, like Marriott, to deliver exceptional guest experiences while supporting increased efficiency and revenue growth across their operations,” said Alex Alt, EVP/GM, Oracle Hospitality.

Events 111

Events Customer Service Catering Property Management 111

eHotelier

JANUARY 30, 2024

Tim Cordon's role at Radisson Hotel Group (RHG) has been broadened to encompass the South East Asia Pacific (SEAP) region in addition to his existing responsibilities in the Middle East and Africa (MEA). Cordon, who operates out of Dubai, has been a key figure in RHG's growth and success in the MEA region. His new role aims to replicate this success in the SEAP region, which currently includes over 60 hotels in operation or in development.

130

130

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

Strategic Planning

Hospitality Net

JANUARY 30, 2024

InterContinental Hotels & Resorts, part of the IHG Hotels & Resorts luxury and lifestyle portfolio, has made its debut in New Zealand’s largest city with the opening of InterContinental Auckland. Gracing the city’s waterfront at the halo address of One Queen Street, InterContinental Auckland anchors the one billion dollar (NZD) Commercial Bay lifestyle precinct, which houses the city’s latest upscale office, retail, social, and dining hub.

110

110

eHotelier

JANUARY 30, 2024

Major new reports from the World Travel & Tourism Council (WTTC) and Microsoft highlight the transformative power of AI (Artificial Intelligence) for Travel & Tourism, marking a commitment to a digital future with unparalleled customer experiences.

Travel and Tourism 130

Travel and Tourism 130

Hotel Business

JANUARY 30, 2024

To support the growing need for frictionless travel and introduce easier ways for guests to engage with hotel teams, Hilton is expanding its mobile messaging platform to its more than 7,000 Hilton properties worldwide by the end of the year. The system, developed in partnership with Kipsu , will enable messaging via the Hilton Honors app, SMS, WhatsApp and other messaging channels.

Communication 105

Communication Book 105

eHotelier

JANUARY 30, 2024

National tourism agency VisitBritain is gearing up to welcome more than 120 international travel buyers for a series of educational visits across Britain, as part of its flagship ‘Showcase Britain 2024’ trade event.

Events 130

Events 130

Advertisement

Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

Cost Reduction

Hospitality Net

JANUARY 30, 2024

Hotels are projected to pay a record amount of wages and generate a record level of tax revenue in 2024, according to the American Hotel & Lodging Association’s 2024 State of the Hotel Industry report.

105

105

eHotelier

JANUARY 30, 2024

Tech-led serviced apartment brand Bob W has announced two more properties in Finland, as it continues to strengthen its foothold in Europe.

130

130

Hospitality Net

JANUARY 30, 2024

The Nichols Partnership and BMC Investments, in collaboration with Vision Hospitality Group, announce the anticipated debut of the Moxy Boulder located in Boulder, Colorado. The long-anticipated Moxy Boulder is slated to open early in the second quarter of 2024 and will mark the first hotel to open in Boulder since 2018. Moxy Hotels, a part of Marriott Bonvoy’s Distinctive Select portfolio, offer a playful hotel experience that steps outside of a conventional hotel stay and promotes a social cen

103

103

EATER

JANUARY 30, 2024

Using "mocktail" to describe a nonalcoholic cocktail has long been criticized by bartenders and drinkers, but it's time to change that.

112

112

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

Marketing

Hospitality Net

JANUARY 30, 2024

World-renowned luxury brand Fairmont Hotels & Resorts and Louisiana-based developer Kailas Companies today announced the official kickoff of the downtown redevelopment project of 1010 Common Street, which will mark the return of the iconic Fairmont brand to New Orleans. Slated to open summer 2025, the hotel is destined to become an illustrious destination in the Central Business District, nearby the city’s renowned and historic French Quarter.

Marketing 102

Marketing 102

Hotel Business

JANUARY 30, 2024

According to the Q4 2023 Latin America Construction Pipeline Trend Report from Lodging Econometrics (LE), projects and room counts in the region’s total construction pipeline each increased by 11% each year-over-year (YOY) to stand at 594 projects and 97,679 rooms at the close of the quarter. At Q4, projects currently in the under construction stage account for nearly half of the projects and rooms in Latin America’s total pipeline.

Accounting 95

Accounting Scheduling 95

Hospitality Net

JANUARY 30, 2024

Today, Knowland, the world’s leading provider of data-as-a-service insights on meetings and events for hospitality, and ConferenceDirect, a full-service global meetings solution company, announced the results of their annual report, 2024 State of the Meetings Industry. The collaboration reveals insights to help industry professionals understand what meeting planners and event managers expect and will prioritize in 2024.

Events 98

Events 98

Revenue Hub

JANUARY 30, 2024

Capturing travelers’ attention will become even more important in 2024. With restrictions to third-party data and new AI tools, lodging operators must familiarize themselves with the different hotel market trends and strategies to stand out from the crowd. NB: This is an article from Cloudbeds , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date Here, we look at how the travel landscape is evolving and the latest trends to shape your marketing strategies this yea

Marketing 96

Marketing Article Blog Book 96

Advertisement

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

Marketing

Hospitality Net

JANUARY 30, 2024

Today, we’re talking about.The rise of non-professional meeting planners. Sales and Catering Teams are having a moment right now.Meetings are back, but not the way they were before. One major shift is that meeting planners aren’t just meeting planners. They are office admins, business owners, and team leads. They plan meetings.They just don’t do it for a living.

Catering 97

Catering Events 97

Revenue Hub

JANUARY 30, 2024

A commercial strategy platform uses data from revenue, sales and marketing to identify the correlating data trends to provide insight relevant to each discipline. However, the platform analyzes the data for each department’s needs and then displays the data in a manner relevant for each of the three teams. NB: This is an article from LodgIQ , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date Removes department bias A commercial strategy platform removes department

Marketing 91

Marketing Pricing Article Budgeting 91

Hospitality Net

JANUARY 30, 2024

January 30th is World Croissant Day. The perfect occasion for Sofitel to launch its Haute Croissanterie concept, which invites chefs around the world to reinvent the delicious French breakfast icon.

97

97

EATER

JANUARY 30, 2024

Tero Vesalainen/Shutterstock The restaurant review site is adding large language model-written summaries. They probably won’t make it any better. On January 30, Yelp announced that it too had succumbed to the allures of large language models, aka “AI.” In a press release , chief product officer Craig Saldanha says the review website is adding 20 new updates, including “AI-powered business summaries that make it even easier to find a business that fits your needs with a quick glance.

Information 88

Information 88

Advertisement

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.