eHotelier
APRIL 4, 2024
Juggling maintenance and sustainability in a property is a balancing act between deciding what level of maintenance we want to achieve and can afford and ensuring that the property runs as efficiently as possible without compromising on service or standards.
Modern Restaurant Management
APRIL 4, 2024
There is not one simple thing a company can do to be more sustainable–there are dozens that need to done every day, but they are doable. That's one of takeaways in You Can't Market Manure at Lunchtime: And Other Lessons from the Food Industry for Creating a More Sustainable Company by Maisie Ganzler, chief strategy and brand officer of Bon Appétit Management Company.
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eHotelier
APRIL 4, 2024
The Hôtel Royal, a gem nestled amidst the surrounding nature, celebrates the completion of a year of transformation of its spa, inaugurating a new space dedicated to an all-round wellness experience: evian® SPA.
Soft Inn
APRIL 4, 2024
I n today’s fast-paced world, technology has revolutionized various industries, including hospitality. Delays in hotel check-ins can significantly impact guest satisfaction, with even a 5-minute delay reducing it by 50%. Long queues at hotel front desks during check-ins are now a thing of the past, thanks to the self-check-in hotel kiosks. In this article, we'll delve into the advantages and disadvantages of hotel kiosks and how they're reshaping the hospitality landscape.
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Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.
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eHotelier
APRIL 4, 2024
Holland America Line is working with Audible, a leading creator and provider of premium audio storytelling, as the first cruise line to offer a co-branded book club with celebrated authors across different genres. The alliance also includes curated destination-focused collections—accessed via an extended Audible free trial—as well as free in-stateroom Audible content available to all guests.
Hospitality Management Today brings together the best content for hospitality management professionals from the widest variety of industry thought leaders.
eHotelier
APRIL 4, 2024
Hilton has once again been recognized for its award-winning workplace culture. Today, Great Place to Work and Fortune named Hilton No. 1 on the 100 Best Companies to Work For in the U.S. list, marking its ninth consecutive placement on the prestigious list and sixth consecutive year in the top 10. Today’s recognition follows the company’s ranking as the No. 1 World’s Best Workplace and makes Hilton the only hospitality company to have earned the top spot on these prestigious lists.
Guides: Lodging Magazine
APRIL 4, 2024
Guestrooms and Corridors at the Condado Palm Inn Last fall, South Florida interior design firm V Starr conducted a refresh of the Condado Palm Inn’s 88 guestrooms and corridors that evokes the hotel’s Puerto Rico locale. Capturing the community of Condado’s vibrant energy, the redesign was part of an $8 million, property-wide transformation that led to the Condado Palm Inn earning Hilton’s Tapestry Collection banner.
eHotelier
APRIL 4, 2024
The Hôtel Royal, a gem nestled amidst the surrounding nature, celebrates the completion of a year of transformation of its spa, inaugurating a new space dedicated to an all-round wellness experience: evian® SPA.
Hotel Business
APRIL 4, 2024
At the 2024 AAHOA Convention & Trade Show at the Orange County Convention Center in Orlando, brand leaders took to the stage during the first General Session to discuss the issues affecting the hotel industry. Moderated by Sarah Dandashy , creator, Ask a Concierge , the panel included Geoff Ballotti , president/CEO, Wyndham Hotels & Resorts ; John Murray , president/CEO, Sonesta ; Rajiv Trivedi , board member, Red Roof ; Julie Arrowsmith , president/CEO, G6 Hospitality ; Greg Juceam , pr
Speaker: James Kahler, COO of Full Course
Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.
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eHotelier
APRIL 4, 2024
Fusion Hotel Group has announced the appointment of David Roberts as its new chief operating officer (COO), bringing on board a seasoned professional with some 20 years’ experience in the Asian hospitality sector at a time when the hotel group is significantly expanding its presence in the region.
Hospitality Net
APRIL 4, 2024
Ireckonu, an innovative Hospitality Middleware and Customer Data Platform for hotel chains, today announced the achievement of ISO/IEC 27001:2022 certification, a globally recognized standard for information security management systems (ISMS). This certification demonstrates Ireckonu’s comprehensive commitment to the highest level of security for sensitive information and data.
eHotelier
APRIL 4, 2024
Sofitel Al Hamra Beach Resort is delighted to announce the appointment of Karim Abdelhamid as the General Manager, responsible for overseeing the Sofitel Al Hamra Beach Resort. Karim is no stranger to Sofitel’s brand and has garnered over 25 years of rich experience in managing luxury and lifestyle properties globally. Sofitel Al Hamra is thrilled to welcome back Karim, who brings a wealth of expertise to the soon-to-be launched beach resort of Al Hamra.
Hotel Business
APRIL 4, 2024
Women continue to shape the hospitality landscape, lending their insight and leadership to an ever-changing industry. We spoke with four women leaders within the industry who shared their unique career journeys with us: Summer Shoemaker, general manager, San Diego Mission Bay Resort (San Diego) What does it mean to you to be a female leader in the hospitality industry?
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Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.
eHotelier
APRIL 4, 2024
The Meritage Resort and Spa proudly unveils its $25 million renovation, presenting 322 transformed guest rooms alongside its existing luxurious 147 guest rooms and suites, now boasting a total of 467 modern, spacious guest accommodations. This extensive renovation also encompasses a new lobby and expanded bar area, refreshed ballrooms, pre-function and meeting rooms, an updated chic bowling lounge, a reimagined café and grab-and-go outlet, and added a premier steakhouse and a Champagne lounge.
Hotel Business
APRIL 4, 2024
Sonesta Chief Brand Officer Elizabeth Harlow is helping to pave the way for women leaders in hospitality. Over her tenure at the company, she has defined brands that resonate across different demographics, overseen the development of new partnerships and reshaped the customer journey. Harlow gave Hotel Business a look into her career journey, her inspirations and even shared with us advice she has for aspiring women leaders: Why are you passionate about hospitality?
Hospitality Net
APRIL 4, 2024
Intellisoftware Pty Ltd, a leading Australian start-up in the Artificial Intelligence (AI) space has today unveiled a new wide-ranging strategic partnership with the Australian Revenue Management Association (ARMA) - a peak industry body active in the hospitality and tourism sectors focused on elevating the standards of revenue and yield management and driving continuous growth in professional skills, knowledge and innovation.
Revenue Hub
APRIL 4, 2024
The loyalty programs of the largest hotel brands in the world, such as Marriott, Hyatt and Hilton, all share a common functionality: “book & join” or the ability to join the loyalty program while making the first reservation and without diverting to a different funnel where there is a greater chance that your guest will drop out. NB: This is an article from mirai , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date Increasing your customer database quickly is o
Speaker: Lauren Barash, Vice President, Brand Marketing
In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program
Hospitality Net
APRIL 4, 2024
Soul Community Planet (SCP) Hotels, a holistic hospitality company serving those who value wellness, social good and the environment, today announced the grand opening of SCP Corcovado Wilderness Lodge (CWL). CWL uniquely sits at the intersection of two thriving ecosystems: Corcovado National Park, which is known as the world’s most biologically intense terrestrial ecosystem, and the Isla del Caño Biologic Reserve, a vibrant marine ecosystem.
Hotel Business
APRIL 4, 2024
The travel industry continues to boom, with a significant increase in travel intentions among U.S. adults in 2024 according to new research from MMGY Travel Intelligence. In the latest edition of the firm’s Portrait of American Travelers study, three-quarters of Americans (76%) report they plan to take a vacation in the next 12 months, a notable increase from 70% observed this time last year.
Hospitality Net
APRIL 4, 2024
The American Hotel & Lodging Association (AHLA) and the Hotel Association of Canada (HAC) announced today that Green Key Global, the sustainability certification body for hotels, is now jointly operated by the associations in the U.S. and Canada.
Hotel Owner
APRIL 4, 2024
Demand in the UK hotels sector started to pick up in February, boosted by half-term holiday staycations, according to RSM. Occupancy jumped to 71.4% in the UK and 73.2% in London last month, up from 68% and 68.2% respectively in February 2022. Average daily rates (ADR) of occupied rooms increased slightly to £127.19 in the UK and £188.15 in London last month.
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Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali
Revenue Hub
APRIL 4, 2024
Many of us grew up on the precipice of a new digital era, an inflection point after which innovations seemed to multiply to uncover possibilities that our younger selves might have dismissed as fit for a more distant future – if we imagined them at all. NB: This is an article from Flyr (formerly Pace Revenue) , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date In 2024, innovation seems to be waiting around every corner, and no industry is exempt from its inf
Hospitality Net
APRIL 4, 2024
Hyde is marking its Turkish debut in inimitable style, bringing its bohemian flair and infectious energy to the chilled-out shores of the Bodrum Peninsula. Set against the picture-perfect backdrop of the shimmering Aegean Sea and surrounded by verdant pine forests, Hyde Bodrum will open its doors on 1st May 2024, inviting guests and locals alike to enjoy an always-summer feeling with beat-filled days, carefree nights, and programming ranging from yoga sessions to gigs and DJ sets.
Revenue Hub
APRIL 4, 2024
After a series of lawsuits, newly expressed interest in a case by the DOJ and FTC could signal more scrutiny over alleged hotel pricing collusion. The U.S Department of Justice is ramping up its scrutiny of how algorithmic price-fixing impacts consumers across multiple verticals, including the hotel industry. The latest news came late last week when the Federal Trade Commission (FTC) and the Justice Department’s Antitrust Division filed what’s known as a “statement of interest” with the District
Hospitality Net
APRIL 4, 2024
Wellness may be one of today’s hottest topics, and it’s certainly a priority for travellers seeking time and space to rest, relax and recharge. But what does a wellness retreat look like for today’s traveller?
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As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.
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