Modern Restaurant Management

OCTOBER 20, 2023

Rebranding is the process of creating a new identity both visually and strategically through a new logo, website, and marketing strategy. Everyone from Burger King, to Chipotle, has rebranded at some point, and it often occurs in reaction to a change within the restaurant, the local area, or the customers. It’s important to start with understanding why you want to rebrand in order to drive the right kind of change.

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InnQuest

OCTOBER 20, 2023

In today’s competitive hotel industry, staying ahead of the curve requires more than just providing excellent service; it also involves making informed decisions that impact your bottom line. One such decision that has a significant effect on hotel revenue is choosing the right Customer Relationship Management (CRM) software. In this post, we’ll explore how selecting the right CRM software can greatly impact your hotel’s ROI.

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Guest Satisfaction Information Book Marketing 130

Modern Restaurant Management

OCTOBER 20, 2023

2023 brought new challenges to the table for the restaurant industry, from rising food prices due to inflation to continued disruptions in the supply chain. To attract customers while accommodating tightened budgets, restaurants should consider employing marketing strategies that leverage data-driven insights to tailor messaging according to consumer needs.

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Hotel Business

OCTOBER 20, 2023

IHG reported an increase of 10.5% in RevPAR versus 2022 in its third-quarter results. The Americas saw a 4.1% increase, with a 15.9% increase for EMEAA 15.9% and 43.2% increase for Greater China. Other highlights include: Q3 group RevPAR +12.8% vs 2019, with Americas +13.8%, EMEAA +17.5% and Greater China +9.3% Average daily rate +4.1% vs 2022, +14.8% vs 2019; occupancy +4.1%pts vs 2022, (1.3)%pts vs 2019 Gross system size growth +6.2% YOY, +3.1% YTD; opened 7.7k rooms (50 hotels) in Q3, similar

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Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

Guest Satisfaction

Fast Casual

OCTOBER 20, 2023

Earlier this year, we reached out to restaurants across the country to find some of the most mouth-watering options being offered this fall/winter season. We were not disappointed! This report shares many of these bountiful creations — some are more traditional, while others might knock your socks off.

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Hotel Owner

OCTOBER 20, 2023

Octopi Property has appointed Silverstone, a national firm of chartered building surveyors and project managers, to oversee the build of a new, multi-million pound coastal hotel called Cliffemount at Runswick Bay, near Whitby in North Yorkshire. Subject to a green light from planners, the sustainable development will involve demolishing an existing 20-bed hotel and constructing a new, 19,321 sq. ft. high-spec facility with an expanded restaurant and bar offer on the ground floor.

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Lodging Magazine

OCTOBER 20, 2023

AMSTERDAM—Booking.com commissioned research among more than 27,000 travelers across 33 countries and territories, combining it with its insights as a digital travel platform to reveal seven predictions for travel in 2024. Where in years past travel has been a means to escape life, Booking.com released research that shows that travel is life in 2024 with more than three quarters (78 percent) revealing that they feel more alive than ever when they are on vacation, and […] The post Booking.co

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Magazine 105

Hospitality Net

OCTOBER 20, 2023

Pacific Hotel Austin LLC today announced the opening of Cambria Hotel Austin Downtown, a new downtown upscale hotel at 68 East Avenue adjacent to the Rainey Street Historic District. Pacific Hotel Austin developed and owns the property, which is managed by Azul Hospitality Group. The hotel is now accepting reservations and will open its doors to the public on October 19.

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Reservations 105

PhocusWire

OCTOBER 20, 2023

With a little technology help, travel and hospitality brands can make the most of the travel boom and create a digital experience that drives customer conversion, loyalty and revenue.

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Marketing 105

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

Strategic Planning

Hospitality Net

OCTOBER 20, 2023

Busy hotel housekeepers need the right tools to deliver on your hotel’s brand promise because what they do day in and day out directly impacts your guest experience. That’s where tools like MOP 2.0, the industry-leading housekeeping and maintenance mobile app from Visual Matrix, prove to be invaluable for a hotel’s operation.

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Revenue Hub

OCTOBER 20, 2023

As 2023 enters its final months and 2024 optimistically appears on the horizon, numbness and detachment loom as a result of the perma-crisis, including increased cost-of-living and climate change concerns. People around the world have emotionally checked out of the news agenda and events at home in order to take a much-needed breather. NB: This is an article from Booking.com Subscribe to our weekly newsletter and stay up to date Where in years past travel has been a means to escape life, Bookin

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Hospitality Net

OCTOBER 20, 2023

[20 October, London] Mews, the industry-leading hospitality cloud, announced today its automated space management feature within its PMS to help hotels diversify their revenue streams and increase profit. Hoteliers can now utilise every square metre of their property by selling additional spaces and managing the inventory through Mews PMS to let guests – and non-guests – book.

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Book 105

Revenue Hub

OCTOBER 20, 2023

Budget season is upon us, and around the world hotel owners and operators are buried deep in data trying to come up with 2024 performance numbers. NB: This is an article from Hotstats What unique challenges are hotels facing in the 2024 budgeting and planning process? HotStats reached out to global hotel leaders to find out. Subscribe to our weekly newsletter and stay up to date GOP Margin by Country 2019 – 2023 1. 2023 Hotel Performance: Growth Is Slowing In UAE, Saudi Arabia, India, Br

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Budgeting Travel and Tourism Pricing Article 100

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Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

Cost Reduction

Hospitality Net

OCTOBER 20, 2023

In this third edition 54 villages from all regions were selected from almost 260 applications. A further 20 villages have joined the Upgrade Programme, and all 74 villages are now part of the UNWTO Best Tourism Villages Network. The villages were named during the UNWTO General Assembly, taking place this week in Samarkand, Uzbekistan.

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Hotel Owner

OCTOBER 20, 2023

IHG has seen its third quarter RevPAR rise by 10.5% compared with the prior year, as travel demand remained “healthy” over the period. In terms of regions, EMEAA RevPAR was up by 15.9%, Americas up by 4.1%, and Greater China by 43.2%. Against 2019, RevPAR was up by 12.8%, with a rise of 17.5% in EMEAA, 13.8% in the Americas and 9.3% in Greater China.

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Pricing Marketing 98

Hospitality Net

OCTOBER 20, 2023

Hilton (NYSE: HLT) has announced plans to open Italy’s first LXR Hotels & Resorts property, following a franchise agreement with Paval Holding and Apex Alliance. With a stunning lakeside location, the Grand Hotel Gardone Lake Garda, LXR Hotels & Resorts is set to open in 2026 following a multimillion Euro renovation, elevating the hotel’s interiors while preserving the grand façade.

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Hotel Owner

OCTOBER 20, 2023

InterContinental Hotels Group (IHG) experienced a robust third quarter in terms of revenue per available room (RevPAR), which increased by 10.5% compared to the prior year. Notably, the RevPAR was up by 15.9% in the EMEAA region, 4.1% in the Americas, and a substantial 43.2% in Greater China. Comparing the figures to 2019, IHG’s RevPAR was up by 12.8%, with impressive growth across its regions.

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Scheduling Marketing 98

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

Marketing

Hospitality Net

OCTOBER 20, 2023

The Hospitality Sales and Marketing Association International (HSMAI) will celebrate four remarkable sales professionals during HSMAI’s Sales Leader Forum in Long Beach, CA on Nov. 8. The following hospitality executives have demonstrated a passion for their professions, extraordinary talent, and exemplary work in the hotel sales discipline and are being recognized for at this year’s forum.

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Marketing 100

Hotel Owner

OCTOBER 20, 2023

Holehird Mansion and Stables Cottage has been brought to market on behalf of The Holehird Trust for an asking price of £1.75m. Savills, which is handling the sale, is inviting offers for the property on a 250 year full repairing and insuring lease, subject to an annual peppercorn rent. Holehird Mansion is a Grade II listed building with extensive accommodation arranged over two floors with communal public areas as well as garages and onsite parking.

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Hospitality Net

OCTOBER 20, 2023

Fine Acers Hotels and Resorts Pvt Ltd, a pioneering player in the luxury resort development & Lease Back Model, is pleased to announce a significant partnership with Wyndham Hotels & Resorts to unveil a world-class Wyndham Grand Hotel & Branded Residences in Amer, Jaipur.

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Revenue Hub

OCTOBER 20, 2023

As publishers have enhanced their callout and extension features to improve the user experience and provide additional exposure for advertisers, Tripadvisor is introducing Enhanced Marketing Text in the metasearch auction. In this article, we will cover everything you need to know about this new feature. NB: This is an article from Koddi Subscribe to our weekly newsletter and stay up to date What is Enhanced Marketing Text?

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Marketing Article Reservations Pricing 97

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Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

Marketing

Hospitality Net

OCTOBER 20, 2023

Lodge at Marconi, an upscale coastal retreat managed by Oliver Hospitality, perched atop forested hills overlooking the picturesque Tomales Bay, is now open and welcoming guests after a multi-million-dollar, 17-month-long renovation. Formerly Marconi Conference Center, Lodge at Marconi sits on 62 sprawling acres off Highway Route 1 within the Marconi State Historic Park, affording visitors direct access to West Marin County’s unparalleled natural beauty, modern hotel accommodations, refreshed an

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Events 93

Hotel Owner

OCTOBER 20, 2023

Independent Scottish hospitality group Manorview has launched its first community venue – offering the people of Coatbridge a safe place to stay warm, get some food and relax. The Hub, based on main street in Coatbridge offers a holiday club for local children to come to during the October break. Providing a warm and safe space for locals – it will offer them books, games, hot drinks, and a bite to eat – “giving access to some life essentials that many people struggle to afford during the

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Book Magazine Events 96

Hospitality Net

OCTOBER 20, 2023

The winds of change are blowing through the hotel industry, reshaping landscapes, disrupting the status quo, and redefining what it means to deliver exceptional guest experiences. Digital transformation is no longer just a buzzword - it’s a business imperative for any hotel looking to stay competitive and thrive in the future.

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EATER

OCTOBER 20, 2023

The best ready-to-drink classic cocktails to try right now, from a bottled Negroni to a canned Espresso Martini and more.

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As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.