Hospitality Magazine

JANUARY 31, 2024

For those who have been waiting to know more about the much-anticipated, late-night live music venue from the team at Odd Culture Group – we have news for you. Pleasure Club will open on 23 February in Sydney’s inner west suburb of Newtown, equipped with its 4am closure every evening from Wednesday through to Sunday. The venue takes it inspiration from the small bars of New York and Paris, and will host a unique late-night food, drink, and music experience for Sydneysiders.

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Presentation Magazine 246

eHotelier

JANUARY 31, 2024

Providing quick answers and motivating engagement is key to improve your communication with guests, enhancing guest experience and build guest loyalty.

Communication 312

Communication 312

Hospitality Magazine

JANUARY 31, 2024

Sydney’s local Nikkei food landscape has a new addition, with Callao opening its doors to the public in the heart of Barangaroo. The venue is the latest addition for the team behind Wild Sage and Alegre Bar and Dining, which continues to grow its CBD portfolio. The 104-seater has encompasses a dining room and terracotta bar as well as an open kitchen for diners to observe.

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Magazine Information 244

Modern Restaurant Management

JANUARY 31, 2024

Will 2024 be a comeback year for restaurants? Despite challenges including inventory costs, commission fees and staff turnover, many restaurant owners are expressing optimism about moving forward, according to TouchBistro’s 2024 State of Restaurants Report. Ninety-four percent of operators are planning some form of expansion and more than half of the 600 U.S full service restaurants surveyed plan to introduce catering services.

Multi-Unit Operations 203

Multi-Unit Operations Bookkeeping POS Systems Pricing 203

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Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

Guest Satisfaction

MEWS

JANUARY 31, 2024

It’s a great privilege to welcome Frontdesk Anywhere to the Mews team. Our eighth acquisition, handled by the remarkable Mews Ventures , sees the much-loved US PMS join our ranks, bolstering our team, knowledge and customer base.

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7 Shifts

JANUARY 31, 2024

Managing a restaurant is a delicate routine—if we can even call it a routine. A better description might be a balancing act that presents new and unique challenges every day. Managers are responsible for nearly every aspect of the restaurant and have to cover a variety of duties. This wide-ranging responsibility is a lot, and it often leads to burnout.

Scheduling 158

Scheduling Front of House Training Customer Service 158

Hotelogix

JANUARY 31, 2024

The key to success in the ever-evolving hospitality industry lies in providing an exceptional guest experience. Thoughtfully put together by our marketing team, dives deep into the nuances of the guest experience, exploring its definition, journey, and the importance of enhancing it. With actionable strategies and insights into the latest trends, this guide is essential for anyone looking to elevate their guest service capabilities and enhance guest experience.

Guest Services 130

Guest Services Customer Service Demo Book 130

Hospitality Magazine

JANUARY 31, 2024

Saint Gorge (formerly known as The Saint Hotel) has swung open its doors in St Kilda with celebrated chef Karen Martini leading the charge as Culinary Director. Saint George is the work of Martini and partner Michael Sapountsis plus growing hospitality group Public Hospitality. The venue has two sections: The Grill and The Tavern where Martini is serving up a menu featuring Italian dishes and elevated pub classics.

Catering 130

Catering Magazine 130

EATER

JANUARY 31, 2024

Jimmy Pan doing his thing. | Photo courtesy of Jimmy Pan. Photo-illustration by Lille Allen Dragon’s beard candy is a staple of Chinese and Lunar New Year celebrations, but in the U.S. and Canada, a generation of candymakers are determining the best way to pass the difficult art to a new generation Even as a kid with severely limited patience, I knew the dragon’s beard candy from Jimmy Pan’s cart was worth the wait.

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Magazine Events Communication Training 125

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

Strategic Planning

Hospitality Magazine

JANUARY 31, 2024

When I first came to Restaurant Hubert as a diner many years ago, I loved it. I was working at Mr. Wong at the time, so it was great to have a place I could go to get a bite to eat after work. The challenge of cooking French-style dishes again [appealed the most to me]. It has been quite a while since I have cooked this style of food and I like to constantly challenge myself.

Magazine 130

Magazine 130

eHotelier

JANUARY 31, 2024

Capella Hotels and Resorts proudly announces the opening of Capella Taipei in the winter of 2024, poised to become an urban sanctuary in the heart of Taipei's vibrant Dunhua North Road. Mere minutes from the 101 area, this 86-key luxurious retreat offers a unique blend of city energy and serene elegance.

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Hospitality Magazine

JANUARY 31, 2024

Melbourne Royal has announced entries are now open to brewers wanting to participate in the 2024 Australian International Beer Awards. The annual competition evaluates draught and packaged beer along with beer packaging design, with more than 2,826 entries coming in last year. Breweries of all sizes are able to enter their beers into 35 categories; 11 of which have major trophies up for grabs including Champion Australian beer and Champion International beer.

Presentation 130

Presentation Magazine 130

eHotelier

JANUARY 31, 2024

Resolute Road Hospitality, a third-party management company founded on the promise to change the way owners think of their management company, announced today that Noall T. Silvester, MMH, CHA, has joined the leadership team as Regional Vice President of Operations, bolstering the corporate leadership team as the Resolute Road portfolio continues to grow.

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Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

Cost Reduction

Lodging Magazine

JANUARY 31, 2024

ATLANTA—Peachtree Group‘s hospitality management group has been selected to operate the Merrill Hotel, Muscatine, a Tribute Portfolio Hotel in downtown Muscatine, Iowa. The property comprises 122 guestrooms, a full-service restaurant, nearly 13,000 square feet of meeting and event space, an outdoor terrace, a heated indoor saltwater pool, and a fitness center.

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Hospitality Management Magazine Events 116

eHotelier

JANUARY 31, 2024

Marriott International, Inc. of its strong global net rooms growth and record year of organic signings in 2023, the company highlighted the remarkable surge in hotel and residences openings and signings in the Asia Pacific excluding China (APEC) region, particularly in key travel markets such as Japan, India, and Vietnam.

Marketing 130

Marketing 130

EATER

JANUARY 31, 2024

Shutterstock/Eater Sunday roasts, jacket potatoes, and cheese toasties are having a social media moment British cuisine has, fairly or not, been the butt of countless jokes. Its critics insist that the food in the U.K. is too gloopy, too bland , too boring to earn a place in the pantheon of haute cuisine in the same way that, say, Japanese and French food have.

Accounting 111

Accounting 111

eHotelier

JANUARY 31, 2024

“Travel Outlook is delighted to partner with Paramount Hospitality Management™, an organization that has proven time and time again to be ahead of the curve in the hospitality business. Travel Outlook’s innovative use of AI automatically finds and corrects mistakes by call center agents as they occur, significantly improving efficiency and the overall call experience.

Hospitality Management 130

Hospitality Management Training 130

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

Marketing

Lodging Magazine

JANUARY 31, 2024

CHARLOTTE, North Carolina—Extended Stay America announced its growth outlook through franchising, following the momentum from a year of milestones, including 20 percent growth of its franchise portfolio across its family of brands: Extended Stay America Premier Suites, Extended Stay America Suites, and Extended Stay America Select Suites. The momentum from franchising drove brand achievements last year.

Magazine 111

Magazine 111

eHotelier

JANUARY 31, 2024

IHG Hotels & Resorts, has entered into a franchise agreement with Mogotel and development partner Revelop, to mark IHG’s re-entry into Sweden with voco Stockholm Kista. This latest signing signifies IHG’s strong owner relationships and its commitment to growth in new and emerging markets such as Sweden, drawing on its scale of more than 780 open hotels across Europe.

Marketing 130

Marketing 130

Hotel Business

JANUARY 31, 2024

citizenM has opened citizenM Austin Downtown, its first property in Texas’ capital city. Developed in partnership with Turnbridge Equities and designed by citizenM’s long-standing architecture partner concrete and local architecture firm Baskervill , the 17-story tower features 344 rooms with XL king-size beds. The new hotel is citizenM’s 34th property and follows recent openings in Miami (Miami Worldcenter and Brickell); citizenM Menlo Park on the Meta campus; and several other Nort

Marketing 111

Marketing 111

eHotelier

JANUARY 31, 2024

Expanding its commercial efforts in Norway, Core Hospitality introduces a new Sales Manager that will cross-sell both the Moxy Hotels in Bergen and Tromsø.

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Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

Marketing

Are Morch

JANUARY 31, 2024

In 2024, the travel and tourism sector is leading the way in a revolutionary change toward customer-centric travel. This new paradigm places a strong emphasis on customized experiences and makes use of cutting-edge technology and creative services to cater to passengers’ changing wants. Hotels are reinventing the travel experience, making sure that visitors have more […] The post 5 Ways Hotels Are Pioneering Customer-Centric Tourism in 2024 appeared first on Are Morch, Digital Transf

Travel and Tourism 111

Travel and Tourism Catering 111

eHotelier

JANUARY 31, 2024

Sydney-based Hotel Company, TFE Hotels, has hit the ground running in 2024 with the announcement of a new partnership agreement in Western Australia.

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Hospitality Net

JANUARY 31, 2024

citizenM, the pioneer of affordable luxury hotels, is celebrating the debut of its first Austin-based property - citizenM Austin Downtown. Located deep in the heart of Texas’ city capital, developed in partnership with Turnbridge Equities, and designed by citizenM’s long standing architecture partner concrete and local architecture firm Baskervill, the 17-story tower features 344 signature citizenM rooms with XL king-size beds to get lost in.

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EATER

JANUARY 31, 2024

Kuramoto Ice is the latest bartender obsession. The clear ice from Japan gets imported thousands of miles to cocktail bars around the world.

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As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.