Thu.Dec 22, 2022

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IoT in hospitality: how the internet of things helps hotels

MEWS

The concept of IoT in hospitality continues to evolve and spread, allowing hotels to automate all aspects of their hotel services thanks to a network of connected devices.

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GHM to launch The Chedi brand in Saudi Arabia

Boutique Hotel News

“We have chosen each hotel brand with care ensuring our discerning guests are welcomed with their distinctive avant-garde design, world-class amenities, and unmatched customer service standards.

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JBF Survey: Chefs Optimistic Despite Challenges

Modern Restaurant Management

Because the cost of nearly everything—from ingredients to services—has increased, they have no choice but to raise prices across the board. Sixty-seven percent of respondents raised prices throughout their entire menu, and 25 percent on a few items. That is similar to what we are hearing from chefs in our ecosystem right now.

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TRUNK to open third hotel in Japan

Boutique Hotel News

TRUNK(HOUSE) marked the second launch for the brand – a two-storey, one-bedroom townhouse hotel offering a private butler and chef service. Housed in two adjacent four-storey buildings, TRUNK(HOTEL) offers 15 rooms, two dining venues and a lounge, seven event spaces and a rooftop chapel. Both properties are members of Design Hotels.

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Retail Tech: Empower Associates, Optimize CX, and Boost Productivity

Speaker: Andrew Regan, Managing Partner at BlueSeed Retail Ltd.

Did you know that 70% of new retail technology fails to deliver expected benefits and can often decrease customer value, service, and experience? With that in mind, how can we empower our store associates to leverage new technology to optimize the customer experience and boost productivity?

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How hotels can make the best of 2023 travel trends

Hotel Owner

By tapping into these market trends, incorporating small service differentiators and key messages across marketing efforts, hotels can maximise their potential to increase staycation bookings as flight costs continue to remain high. The key is to try and add value to their experience. Complete culture shock.

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Future Tech in 2023

Modern Restaurant Management

fewer employees in the back-of-house – something that’s making meeting customer service expectations and revenue targets almost impossible (Black Box Intelligence, 2021). Across the U.S., restaurants are operating with 2.8 fewer employees in the front-of-house and 6.2