MEWS
JANUARY 4, 2024
Cost per guest acquisition is a must to maximize returns in hospitality. Knowing how much it costs to generate a booking tells you what your hotel needs to be profitable. You can calculate your hotel's average guest acquisition cost for any period to understand how well you did financially.
Modern Restaurant Management
JANUARY 4, 2024
At a time when F&B is a thriving and Americans are spending more than ever dining out, centers need to be vigilant about combating stagnation. Developers should be working closely with their F&B partners to think creatively about ways to reinvest in and refresh their spaces and increase connectivity. For nearly 25 years, Easton Town Center in Columbus, Ohio has worked to establish itself as a premier mixed-use environment with one of the largest and most influential food & beverage p
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EATER
JANUARY 4, 2024
Houston restaurants like Crawfish Shack and Josephine’s will see "delays" in their crawfish shipments this season, but some say the mudbugs are coming right on time
Lodging Magazine
JANUARY 4, 2024
Marriott International, Inc., signed an agreement with Beijing North Star Company Limited to open the third The Ritz-Carlton and the first Marriott Marquis Hotel in Beijing. Expected to open in 2026, The Ritz-Carlton Beijing, North will provide service to travelers in and abroad, while Beijing Marriott Marquis Hotel will deliver service and style at China National Convention Center Phase II, a large complex with hotels, retail, offices, leisure facilities, and venues for conferences, exhibitions
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Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.
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Hotel Business
JANUARY 4, 2024
Hotel management company PM Hotel Group has been selected to assume management of Southbank Hotel Jacksonville Riverwalk, located in Jacksonville, FL’s downtown riverfront district. The hotel is currently under a full renovation and will change flags when the renovation is complete. “We are excited to welcome the Southbank Hotel Jacksonville Riverwalk to our dynamic portfolio, further expanding our presence within Florida,” said Ethan Kramer, chief investment + development officer, PM Hotel Grou
Hospitality Management Today brings together the best content for hospitality management professionals from the widest variety of industry thought leaders.
Hotel Business
JANUARY 4, 2024
After first introducing an extended-stay concept—then known as Project ECHO—in March 2022 , Wyndham Hotels & Resorts has shared exclusively with Hotel Business the progress it has seen with its ECHO Suites Extended Stay by Wyndham brand, with several hotels under construction and the first openings expected in the coming months. “We’re really excited because, for so long, it’s just been us talking about the pipeline for the brand and one signing after another and how quickly it&#
Hospitality Net
JANUARY 4, 2024
The fast-growing hotel management company saves time and creates extra value for partners and owners with the help of powerful hotel business intelligence technology.
EATER
JANUARY 4, 2024
The surging N/A beer market has plenty of standout, crave-worthy options. Here are the best nonalcoholic beers to try right now.
Hospitality Net
JANUARY 4, 2024
Accor proudly introduces one of its most diverse annual line-ups of new hotel openings to date. Across all segments and categories, Accor is opening the doors to an impressive collection of exciting new hospitality options across its spectrum of 40+ hospitality brands around the world. Travelers of all ambitions, aesthetics, and demographics are sure to find a fascinating new place to visit in 2024.
Speaker: James Kahler, COO of Full Course
Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.
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Hotel Owner
JANUARY 4, 2024
The Prince’s House Hotel in Glenfinnan, Scotland, has been brought to market by Graham and Sibbald for offers in the region of £500k for the freehold. The boutique hotel, which is located on a prominent Glenfinnan plot close to the famous Glenfinnan viaduct, consists of nine bedrooms with a “roaring” F&B business. The business also benefits from a large, open plan bar and bistro, which overlooks the adjacent burn, and a dining room with a breakfast conservatory that offers views across the
Hospitality Net
JANUARY 4, 2024
Happy New Year! What’s 2024 going to be like? I recently wrote two articles in my weekly Forbes column with my top predictions and trends for customer service and customer experience. I’ve taken five of my favorites from the list to share here in The Shepard Letter. Here are my top predictions for 2024. You can simply read these predictions or take action on them.
Hotel Owner
JANUARY 4, 2024
Hard Rock International has appointed John Rees as its new senior vice president of hotel operations. In his new role, Rees is responsible for leading and supporting all facets of hotel operations across the Hard Rock International portfolio, including both corporate-managed and franchised locations. Rees will report directly to Jon Lucas, chief operating officer of Hard Rock International.
Hospitality Net
JANUARY 4, 2024
Have you ever wondered what separates an unforgettable educational experience from a forgettable one? What makes some classrooms come alive with curiosity and engagement, while others seem to lull students into monotony? Traditional teaching methods are undergoing a profound transformation. Innovative teaching techniques are taking center stage, redefining the way we approach learning and teaching.
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Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.
Hotel Owner
JANUARY 4, 2024
Hard Rock International has named John Rees as its new senior vice president of hotel operations. Rees, a seasoned hospitality veteran with over 30 years of experience, will oversee hotel operations across both corporate-managed and franchised locations within the Hard Rock International portfolio. His impressive career trajectory includes executive chef roles, food and beverage director positions, and senior hotel operations leadership roles at Marriott International and Ritz-Carlton.
Hospitality Net
JANUARY 4, 2024
I invite you to think about this question as we begin a new year because having a clear and compelling answer to this will help you stay motivated to serve your teams, your guests, and perform at your best.
Hotel Owner
JANUARY 4, 2024
Cairn Hotel Group has announced that 28 of its hotels and three standalone bars and restaurants have received Green Tourism accreditation. Among these, seven hotels have been awarded the silver certification, and 24 venues have earned the bronze recognition. It said this accomplishment is a “testament to the group’s unwavering commitment to environmental stewardship”.
Hospitality Net
JANUARY 4, 2024
Generative AI (GenAI) as led by the lustrous ChatGPT is rightfully front and center in the news because there are seemingly endless possibilities for how these pretrained models built on large data sets can help speed up various processes at a hotel or enhance the guest experience. But while it’s fun to bloviate in generalities about how the world will be transformed inside of five years as these algorithms pierce the veil of general intelligence, right now on the ground we need narrow use cases
Speaker: Lauren Barash, Vice President, Brand Marketing
In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program
Hotel Owner
JANUARY 4, 2024
Premier Inn owner Whitbread has sold its 49% stake in healthy eating chain Pure, eight years after acquiring it for £6.8m. The company acquired the stake in the company which trades as Healthy Retail Limited in 2016 when it had eight restaurants. A spokesperson for Whitbread stated: “As Pure was not a core part of Whitbread’s strategy, the group has sold its interest to a third party.
Hospitality Net
JANUARY 4, 2024
Belmont Hotel Manila is a 4-star hotel strategically located across from the airport, NAIA Terminal 3, and within the renowned entertainment destination of Newport City in Manila. It is a “home away from home” for local and international business travelers as well as vacationers who seek convenience, safety, and consistency in excellent service. Belmont Hotel Manila is proudly a local brand that is part of Megaworld Hotels & Resorts – one of the largest hospitality chains in the Philippines.
Hotel Owner
JANUARY 4, 2024
Liberty’s on The Square, a hotel in the seaside town of Blackpool, has officially been sold on behalf of Coast and Country Collection for an undisclosed sum. Occupying a prominent corner position just one street away from Blackpool’s main promenade, the hotel features sea views and is a short walk from the town centre and the North Pier. The hotel features 67 ensuite bedrooms and a restaurant in addition to a bar and lounge with a stage and dance floor for parties and events.
Hospitality Net
JANUARY 4, 2024
During the pandemic, around 70% of all hospitality workers in the United States were laid off. While travel volumes have largely returned to their 2019 levels, much of the industry’s labor force has opted not to return, choosing other opportunities and career paths instead.
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Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali
Hotel Owner
JANUARY 4, 2024
Climate change and sustainability continue to top business priority lists, and with tourism being responsible for around 8% of the world’s carbon emissions, our industry has a critical role to play. From airlines and hotels to destination marketing organisations and leisure attractions, we all have a big role to play in helping visitors reduce their impact on the places they visit.
Hospitality Net
JANUARY 4, 2024
Hotel productivity is a measure of how much a hotel does (in terms of selling rooms, products and services) with the resources it has (such as money, labour and materials). The ultimate goal is to simply do more with less.
Sculpture Hospitality
JANUARY 4, 2024
When it comes to running a restaurant, profit margins are notoriously slim and the challenges are vast. In many cases, success hinges on an establishment's ability to deftly balance cost and quality.
Hospitality Net
JANUARY 4, 2024
Lure Agency proudly announces that founder and partner Cory Falter, a well-recognized figure in the B2B hospitality marketing landscape, has been invited to join the Constant Contact Agency Advisory Board. This exclusive board comprises less than 25 elite agency partners from multiple industries, selected for their exceptional expertise and influence in the agency community.
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As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.
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