Thu.Dec 08, 2022

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The latest trends and developments in spa and wellness management, with Tammy Pahel

eHotelier

In this episode, we explore the latest trends and developments in spa and wellness with Tammy Pahel, Chief Wellness Officer for Alchemy Wellness Resorts and VP of Spa & Wellness Operations for Carillon Miami Wellness Resorts.

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The 19th Century derelict building turned into a thriving hotel

Hotel Owner

What is your background in hotels and how did your career lead you to this position? . I started my own electrical engineering company, M-Tech, in 2009. The business is a major success, and in 2019 myself and my business partner, Rob Edwards, were made aware of an opportunity to purchase this abandoned Victorian building in Kirkdale, just outside the city centre. .

Pricing 121
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How consumer trends should influence your 2023 F&B programming

eHotelier

Every successful F&B program should take into account major dietary trends and societal shifts, rather than just allergies and intolerances.

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Remaining resilient: Our 2023 analytics predictions

SAS

In 2022, the world adjusted to and worked to recover from a global pandemic and international conflict that displaced millions of families. Energy costs increased sharply and supply chain issues and other disruptions persisted. This contributed to the highest global inflation rate in decades, prompting a domino effect across economies. [.]. Remaining resilient: Our 2023 analytics predictions was published on SAS Voices by Caslee Sims.

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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

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James R. Hedges, IV pointed Curator of the Arts for The Beverly Hills Hotel and Hotel Bel-Air

eHotelier

With storied histories in the arts and cultural arenas, both The Beverly Hills Hotel and Hotel Bel-Air continue to offer guests the opportunity to discover art in an unexpected and intimate setting. In addition to seven planned exhibitions in 2023, Hedges will oversee a series of educational artist-focused events and will organize art experiences in partnership with local galleries and museums.

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More Trending

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IHG Hotels and Resorts Opens Canada’s First avid hotel

eHotelier

IHG Hotels & Resorts (IHG), one of the world's leading hotel companies with more than 6,000 destinations and 17 brands, today announced the opening of its first Canadian avid hotels property in Vaughan, Ontario. Operating under the ownership of PI Cap, the avid hotel Toronto – Vaughan Southwest is the first to open four planned properties across Canada for IHG’s newest Essentials brand.

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Pennyhill Park gets new executive chef

Hotel Owner

Pennyhill Park has announced that Sarah Frankland has been promoted to executive chef. Frankland will join the resort’s leadership team and will oversee Hillfield Restaurant and Bar, the pastry and bakery team and spa and al fresco dining for Themis and the Lily Pond Terrace. She joined Pennyhill Park in 2016 as head pastry chef and has won a number of high-profile accolades since.

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Hyatt announces plans for Hyatt Centric Escazu San Jose

eHotelier

Hyatt Hotels Corporation announced today that a Hyatt affiliate has entered into a management agreement with an affiliate of Caribe Hospitality S.A. for Hyatt Centric Escazu San Jose. Expected to open in 2024, the lifestyle hotel will debut the Hyatt Centric brand in Costa Rica and will mark the third Hyatt Centric hotel in Central America, further demonstrating Hyatt’s intentional brand growth in Latin America and the Caribbean region, fueled by leisure travel demand.

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BIG completes sale of SC Holiday Inn Express & Suites

Hotel Business

Banyan Investment Group (BIG), a hotel investment company that acquires and asset manages hotels in the U.S., has completed the sale of the 112-room Holiday Inn Express & Suites Bluffton @ Hilton Head Area in Bluffton, SC, to Trishul Hospitality for an undisclosed price. The transaction generated a 24% IRR and a 3.3x equity multiple. “We purchased the Bluffton Holiday Inn Express & Suites back in 2014 with the idea that this South Carolina coastal submarket was poised for long-term growt

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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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Shawn Hamman joins STAAH Board

eHotelier

Shawn brings with him more than 20 years of technology and software product leadership experience in this non-executive STAAH appointment.

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Radisson Hotel Group joins the GSTC

Hotel Owner

Radisson has joined the Global Sustainable Tourism Council (GSTC) in an effort to drive forward the industry’s sustainability agenda and support the ongoing development of integrated sustainable tourism practices. . It is reported that the group’s membership in the GSTC forms part of its strategic focus to drive cross-industry cooperation and establish transparent and measurable standards for sustainability within the hospitality industry.

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WTTC & Saudi STGC reveal climate footprint of EU Tourism

eHotelier

EU Travel and Tourism GDP has grown on average 2.1% annually whilst its greenhouse gas emissions increased by just 0.3%.

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Kew Green unveils plans for multi-million pound estate refurb

Hotel Owner

Kew Green Hotels, the international hotel management company, has unveiled plans for a multi-million-pound investment across its portfolio of hotels to transform the properties, elevate its technological capabilities and enhance talent acquisition and employee retention. It said the hotel transformation project across the Kew Green Hotel estate will rejuvenate spaces aligned with guests’ “evolving needs”, providing flexible spaces for co-working, collaboration and socialising. .

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No-Code Technology: The Key to Unlock the Future of Your Business

Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

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Emotional intelligence in hospitality management education at EHL SSTH

EHL Insights

Competencies such as presence, mindfulness and connectedness, which have so far been cultivated more in spiritual settings, are becoming increasingly important in scientific, economic, social and pedagogical contexts. 'Affective Hospitality' teaches the importance of creating an emotional connection based on emotionally intelligent behaviors as a key part of hospitality management education, and also as a way of life.

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Everything Retreat launches in Ribble Valley

Hotel Owner

Everything Retreat, a new adult-only collection of luxury lodges, has officially launched this month in the heart of the Ribble Valley. Formed of 12 lodges, Everything Retreat is made up of the Signature Collection, comprising six identical lodges and the Unique Collection, where each lodge has its own “stylishly designed theme”. . Each lodge has a private hot tub, wood burning stove and a king-size bed with bespoke-made mattresses as standard.

Catering 105
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Prepare Your Hotel Digital Marketing Strategy for Post-Cookie World

Revenue Hub

In this blog post, we outline four steps to help you understand and adapt to a transitioning digital advertising landscape. NB: This is an article from Amadeus. As Google and other providers look to phase out the cookie , the use of first-party data, or data that is owned by the brand itself, will be crucial to meet and better target desired traveler audiences.

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New Jersey’s Forgotten Caviar Boom

EATER

Shutterstock. These tiny, briny, and oh-so-pricey fish eggs are seen as quintessentially Russian. But there was a time when New Jersey was the center of the caviar world. If you try to visit the town of Caviar, New Jersey, today, don’t rely on your GPS — it’s now known as the Bayside Tract, a marshy backwater on the outskirts of tiny Greenwich, on the banks of the Delaware River in southern Jersey.

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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5 Emails You Should Be Sending Every Guest

Revenue Hub

From booking through to check-out, hotel emails are an extension of your front desk, providing information your guests need and opportunities to enhance their stay, and making them feel valued. NB: This is an article from WebRezPro. Here are five hotel emails your guests expect… Are you sending them to every guest? Booking Confirmation Email. Pre-arrival Email.

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3 ways Noodles & Co ignited franchise growth during COVID-19

Fast Casual

John Ramsay, VP of Franchise Sales, discussed how he kickstarted the chain's franchise development Program during the Pandemic.

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8 Features You Need In Your Hotel Website Template

Revenue Hub

Gone are the days of needing to hire and manage expensive software developers and web designers to build a professional-looking website that fits your brand’s specific needs. NB: This is an article from Hotelchamp. There is a plethora of automated website builders and pre-made templates to choose from. Today, hotel business managers can easily and quickly craft gorgeous and functional hotel websites with little to no experience.

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American Express invests in hotel payment startup Selfbook

PhocusWire

Along with the investment, Selfbook says it is exploring collaboration with American Express on things such as streamlining payments and helping hotels expand their offerings.

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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

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Hotel Consultants: Not Always the Seagull at the Picnic

Revenue Hub

Hi, welcome to another Coffee time chat. Today we look at hotel consultancy and ask are they really the seagull at a picnic, i.e. they swoop in, make a mess and then leave ……… maybe that’s a bit unfair!? To provide some insights we welcome back: To help us along with this conversation we are joined again by: David Kasten of Strategic Solution Partners , one of our Expert Partners.

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Shawn Hamman joins STAAH board

STAAH

Shawn brings with him more than 20 years of technology and software product leadership experience in this non-executive STAAH appointment. December 9th, 2022, Auckland : Cloud-based hospitality software specialist, STAAH, has appointed Shawn Hamman as an independent director to its Board of Directors, effective 1st September 2022. Following the appointment of Shawn, the board will comprise 5 directors, two of whom are independent.

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Knowland: U.S. Monthly Meetings Exceed Pre-Pandemic Levels for First Time

Lodging Magazine

ARLINGTON, Virginia—Knowland released its U.S. monthly meetings and events data for November, reporting that November 2022 achieved 103.1 percent of November 2019 volume, passing monthly pre-pandemic levels for the first time. Knowland reports November this year with 122.5 percent growth over November 2021. In line with native seasonality, November 2022 declined by 11 percent over October 2022: Increase over 2019 in average attendees per event—The average number of attendees per event for Novemb

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IATA maps road to achieve modern airline retailing by 2030

PhocusWire

IATA’s Modern Airline Retailing program is based on three pillars - customer identification, retailing with offers and delivery with orders.

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Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.