Tue.Apr 02, 2024

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10 Creative Ways Hotels Can Boost Revenue Through Upselling

eHotelier

In the competitive landscape of the hospitality industry, hoteliers are constantly exploring innovative ways to increase revenue and enhance the guest experience. Upselling presents a lucrative opportunity for hotels to maximize their profits while providing added value to guests. By implementing creative upselling strategies, hotels can drive additional revenue streams and foster guest loyalty.

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How AI is shaping hospitality, by Matt Welle

MEWS

Guests are using AI today Open AI launched ChatGPT in November 2022. In March of the following year, Expedia and Kayak announced a partnership with the tool that allows guests to have conversations with the AI to help with their hotel searches. The functionality is embedded in the Expedia and Kayak platforms, which makes it easy to access for curious guests.

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Choice Privileges makes it easier for members to use points for luxury stays at preferred hotels & resorts

eHotelier

Choice Privileges, has made it easier to book redemption stays at more than 300 Preferred Hotels & Resorts properties by enabling digital redemption on ChoiceHotels.com. Redemption levels begin at 25,000 Choice Privileges points per night for stays at hotels including The Palms Hotel & Spa (Miami Beach, Florida), Half Moon (Montego Bay, Jamaica), Gayana Marine Resort (Kota Kinabalu, Malaysia), The Empire Brunei (Bandar Seri Begawan, Brunei) and Le Belmont Paris (Paris, France).

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What can hospitality learn from Taylor Swift?

MEWS

Forging emotional connections One of the undeniable keys to Swift’s global success is her ability to form emotional connections with her fan base. Whatever you think about the Swift marketing machine (more on that shortly), it only takes a quick social media search to see the unsolicited outpouring of genuine love for the star.

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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

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How did the cost of food delivery get so high?

EATER

Food delivery apps have recently added new fees in response to minimum pay rules in New York City and Seattle. | Getty Images/iStockphoto As delivery discourse rages, don’t forget the middlemen: apps like UberEats, DoorDash, and Grubhub. No one is happy about the delivery apps. Not the customers, who feel gouged by an avalanche of fees. Not restaurants, who feel gut-punched by the commission apps take from them.

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More Trending

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Radisson Hotel Group introduces dynamic Radisson RED brand to Vientiane, the capital of Laos

Hospitality Net

Radisson RED Vientiane is anticipated to open its doors in Q4 2024, introducing this pioneering (upper)upscale brand’s bold spirit and world-class business and leisure facilities to Laos.

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What are 5 Must Have Features to Look for in a PMS?

Revenue Hub

At the heart of every great hospitality organization is a great property management system (PMS). In fact, the hotel PMS market size was estimated at USD 7.15 billion in 2023, and is expected to grow at a CAGR of 10.77% to reach USD 14.71 billion by 2030. NB: This is an article from Infor Subscribe to our weekly newsletter and stay up to date However, the role of property management systems is evolving.

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Hyatt’s Newest Inclusive Collection Brand Debuts With The Opening Of Hyatt Vivid Grand Island

Hospitality Net

Hyatt Hotels Corporation (NYSE: H) today announced the launch of the adults-only Hyatt Vivid brand with the opening of Hyatt Vivid Grand Island in Cancun, Mexico. The modern all-suite resort offers a relaxed atmosphere with a host of enriching experiences to complement the resort’s lush surroundings. The newest resort in Hyatt’s Inclusive Collection marks the continued growth of Hyatt’s brand footprint in Mexico with additional openings to follow later this year.

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Attraction Strategy: Maximizing Revenue per Guest

Revenue Hub

The hospitality sector is fiercely competitive, with each establishment vying for attention and loyalty. The guest acquisition transforms from a routine marketing effort into a critical business imperative in this environment. NB: This is an article from Demand Calendar Subscribe to our weekly newsletter and stay up to date The focus shifts from quantity to quality, from attracting a high volume of guests to attracting the right kind.

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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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First look at Hotel Indigo Dundee’s brand-new bar, Eighteen Twenty-Two

Hospitality Net

Percor Capital, owners of Hotel Indigo and Staybridge Suites Dundee, have revealed the first look at their newly opened, state-of-the-art bar, Eighteen Twenty-Two which welcomed guests and visitors this weekend following a one-million-pound refurbishment. The refurbishment also showcases a stylish new look hotel lobby and additional guest parking.

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Sprouts Chef Training expands to NYC with help from OpenTable

OpenTable

Culinary skills can transform lives. For many youths facing adversity, the kitchen offers a recipe for resilience. Sprouts Chef Training has been empowering San Francisco youth through mentorship, culinary training, and job placements since 2006. OpenTable is proud to partner with Sprouts to help expand its mission beyond the Bay Area and into the heart of New York City.

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The Meritage Resort and Spa Unveils $25 Million Reimagination

Hospitality Net

The Meritage Resort and Spa proudly unveils its $25 million renovation, presenting 322 transformed guest rooms alongside its existing luxurious 147 guest rooms and suites, now boasting a total of 467 modern, spacious guest accommodations. This extensive renovation also encompasses a new lobby and expanded bar area, refreshed ballrooms, pre-function and meeting rooms, an updated chic bowling lounge, a reimagined café and grab-and-go outlet, and added a premier steakhouse and a Champagne lounge.

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Bring Back the Champs-Élysées

EATER

The Champs-Élysées, a cocktail recipe featuring yellow Chartreuse and brandy, is revived at New York restaurant Libertine with modern twists.

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No-Code Technology: The Key to Unlock the Future of Your Business

Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

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Proper Hospitality Welcomes Montauk Yacht Club To Portfolio, Joining ‘The Collective’

Hospitality Net

Proper Hospitality today announces management and operations of Montauk Yacht Club, the historic 107-key luxury seaside resort and marina in The Hamptons owned by Safe Harbor Marinas. Joining The Collective - Proper Hospitality’s roster of independent hotels - Montauk Yacht Club will also debut a multi-million dollar renovation, introducing refreshed facilities and a brand new dining experience upon the season opening this May.

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How to Leverage PMS Data for Revenue Management Success

Revenue Hub

The first secret to unlocking the full potential of your PMS data is to identify your business drivers. Business drivers are the key factors that impact your hotel’s revenue and profitability. This on-the-books data will make up the foundation for a large number of strategic business decisions you need to make. NB: This is an article from Lighthouse (formerly OTA Insight) Subscribe to our weekly newsletter and stay up to date Here are some of the key drivers you should be able to record an

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Warren Street Hotel is a colourful marvel in downtown Tribeca

Hospitality Net

Among the cobblestone streets and red brick accents found in downtown Tribeca, Firmdale Hotels’ third New York property, the Warren Street Hotel, sticks out with its striking blue exterior and bright yellow top developed by architecture firm, Stonehill Taylor. The property, which is the sister hotel to Crosby Street in SoHo and The Whitby in Midtown, comes from the hands of British designer and Firmdale founder, Kit Kemp, and her daughters, Minnie and Willow.

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5 Reasons to Use Revenue Management Solution and Why it is Important for your Hotel

STAAH

Effective revenue management provides hoteliers with a clear roadmap for pricing and optimisation, while acting as a gauge to measure success. What is a Revenue Management Solution for Hotels? How Do They Work? Top 5 Reasons to Use a Revenue Management Solution for Hotels 5 Bonus Tips for Maximizing the Effectiveness of Revenue Management Solution (RMS) in Boosting Hotel Profit.

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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Meet the Money 2024 Program Launched!

Hospitality Net

The Meet the Money® 2024 program has launched on MeetTheMoney.com, and we’re excited to bring you a conference packed with the experts you want to hear from. Join us in Los Angeles for three days of high-level discussion panels and special industry presentations focused on financing, investment, deal-making, and success in this year’s market.

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Why Acclaimed Fine Dining Destination Parachute Is Rebranding as a Casual Restaurant

EATER

Beverly Kim and Johnny Clark’s Parachute Hi-Fi will serve kimchi pizza pastries and emphasize the bar.

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Hampton Inn & Suites Newport-Middletown Set to Unveil Completely New Look this Spring

Hospitality Net

Popular Aquidneck Island Hotel Undergoing Total Interior Renovation; Sister Property Homewood Suites by Hilton Receives Interior Updates.

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AHLA and HAC Operating Green Key Global in the United States and Canada

Industry Insights Lodging Magazine

WASHINGTON—The American Hotel & Lodging Association (AHLA) and the Hotel Association of Canada (HAC) announced that Green Key Global is now jointly operated by both of the associations in the United States and Canada. A roster of hotel companies across the continent, including Accor, Best Western, Choice Hotels, Crescent Hotels & Resorts, Highgate, Hyatt, IHG Hotels & Resorts, Marriott International, and more, continue to lead as some of Green Key Global’s partners committed to susta

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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

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From SEO to SGE: How GenAI is Transforming the Landscape of Travel Search

Hospitality Net

Following the announcement that Google will abandon the "pay-per-stay" model for its metasearch products, the company has unveiled a series of enhancements to its travel services.

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Explore International Women's Month celebrations across cultures

SAS

This International Women's Day (IWD) was one of the best yet, with exciting things to celebrate across the globe! From a new blog series to upcoming events at SAS Innovate, Women in Analytics (WIA) is excited to play a part in empowering and advocating for women at SAS and outside [.

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Hotel Milano Scala showcases sustainable tourism model

Hotel Management Network

Hotel Milano Scala ranked among the world's top 36 sustainable hotels in the UK National Geographic Traveller's Earth Collection guide. The post Hotel Milano Scala showcases sustainable tourism model appeared first on Hotel Management Network.

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Phuket branded residence supply tops $2.3 billion

Serviced Apartments

Thailand: According to a report from hospitality consultancy C9 Hotelworks, the current supply of branded residences on the island of Phuket has topped USD$2.3 billion. The top three locations in Phuket for branded residences, ranked by the number of current units and those in the pipeline, are Layan (1,322), Kamala (651) and Bangtao (605). Wyndham holds the highest number of units in Phuket’s branded residences primary market – accounting for 46 per cent of market share.

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Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.