eHotelier
SEPTEMBER 26, 2023
Building relationships with your guests can generate more revenue and build a strong name in the industry. Here are some examples of how you can focus on relationship marketing.
InnQuest
SEPTEMBER 26, 2023
Effective time management is a cornerstone of successful hotel management. Juggling various responsibilities and tasks in the fast-paced world of hotel management can be challenging. This article aims to provide valuable management tips for hoteliers to help them make the most of their time and improve overall efficiency. Prioritize Tasks In the realm of hotel management, not all tasks are created equal.
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eHotelier
SEPTEMBER 26, 2023
Hoteliers have become accustomed to seeking excellence within each department, with each group internally supporting the other through consistency and diligence. However, today’s operations call for greater collaboration than in years past. Individual workers today have much greater responsibility and face more scrutiny from managers and guests. Hotel workers are expected to oversee multiple aspects of hospitality simultaneously, and roles spanning multiple departments are becoming more common.
Modern Restaurant Management
SEPTEMBER 26, 2023
The U.S. is the second-largest online food delivery market and generated an estimated $218B in revenue in 2022. And experts predict the market will increase close to $500B by 2027. Due to the growth and increased demand, leading food delivery platforms such as Uber Eats, DoorDash, and Grubhub are also facing the growing threat of fraud and abuse on both the customer and driver sides as scams and scammers become more sophisticated.
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Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.
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MEWS
SEPTEMBER 26, 2023
Hotel guest follow-up can seriously impact your hotel. Besides being a barometer of performance, it gives you a reason to stay in touch with guests after their stay and build loyalty. After all, returning guests cost less than new ones.
Hospitality Management Today brings together the best content for hospitality management professionals from the widest variety of industry thought leaders.
EATER
SEPTEMBER 26, 2023
With saltines, radishes, and butter, “mushroom snow crab” takes the place of tinned fish. | Bettina Makalintal Seed to Surf offers “mushroom snow crab” and “celery root whitefish,” but can mushrooms satisfy a craving for crustaceans? In the age of TikTok marketing most everything is undergoing a rebrand, in both the food world and things adjacent to it.
eHotelier
SEPTEMBER 26, 2023
Hotel Indigo, part of IHG’s Luxury & Lifestyle portfolio, is unearthing the hidden gems that only can be found in a neighborhood and inspiring the next generation of travelers to go out and explore. The brand's newest international marketing campaign, The World’s Neighborhood Hotel, is rooted in the brand’s long-held belief that when you see the world through the neighborhood, the neighborhood changes your world.
EATER
SEPTEMBER 26, 2023
Inspired by a Florida Golden Corral, developed in the Netherlands, and imported to Kurdistan, ABC Restaurant features an assortment of global cuisines all filtered through the semi-autonomous region’s relationship with the U.S. Every Friday at dinner time, a spry-looking Uncle Sam — stovepipe hat, stars-and-stripes suit, surprisingly brown beard — dances his way around the 11 sprawling buffet stations of ABC Restaurant.
eHotelier
SEPTEMBER 26, 2023
Young space enthusiasts are the first astronauts-in-training on an unforgettable cosmic journey at Cora Cora Maldives! Astral Adventures has launched for all children from age 3 to 12 as a dedicated space camp to ‘Train like an Astronaut’. Ten local girls below the age of nine years of age from the nearby local Ungoofaaru school were chosen after a space quiz and postcard designing competition to join Cora Cora’s young adventurers from the resort.
Speaker: James Kahler, COO of Full Course
Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.
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Hospitality Net
SEPTEMBER 26, 2023
Housed along Singapore’s downtown core, the latest Pullman property is set to become the epicenter of experiences with its design-led and forward thinking approach to hospitality.
eHotelier
SEPTEMBER 26, 2023
Bunkhouse, the Austin-based hospitality company known for its commitment to design, music, and authentic community-driven experiences, is unveiling today plans for its latest boutique, Hotel Daphne, scheduled to welcome guests in early 2025. This addition marks Bunkhouse's second hotel project in Houston, following the highly anticipated opening of Hotel Saint Augustine in Montrose’s Museum District in the fall of 2024.
Hotel Business
SEPTEMBER 26, 2023
A joint venture of two Dallas-based companies— NewcrestImage and Dabu Group —has acquired the full-service Marriott Dallas/Fort Worth Westlake. The hotel features architecture by Mexican architect Ricardo Legorreta, who is known for his innovative use of bright colors; light and shadow; and geometric shapes. Newmark Lodging Capital Markets arranged the sale on behalf of the seller.
eHotelier
SEPTEMBER 26, 2023
Shashi Hotel Mountain View, a modern lifestyle hotel located in the heart of Silicon Valley, is pleased to announce the appointment of Justin Rodriguez as General Manager. A native of the Bay Area, Justin has remained an asset to the Shashi Group team since July 2019, where he previously held the role of Director of Food and Beverage, managing all dining outlets of the hospitality group.
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Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.
Hospitality Net
SEPTEMBER 26, 2023
Officials of Island Hospitality Management, the premier third-party management company for select-service and upscale, extended-stay hotels, announced that the company has been named the operator of the 114-room Springhill Suites Truckee. The property is owned by Mission Hill Hospitality, a leading select service and extended stay hotel investor.
eHotelier
SEPTEMBER 26, 2023
The Well Spa & Hotel in Norway proudly welcomes its new General Manager, Kim Nyheim Ragnarsson. With more than ten years at the helm of international luxury hospitality, Kim's profound expertise will further elevate the stature of Northern Europe's largest spa.
Hospitality Net
SEPTEMBER 26, 2023
Boutique Group, a hospitality company fully owned by Saudi Arabia’s Public Investment Fund, merging the Kingdom of Saudi Arabia’s culture and heritage with contemporary elegance to develop historic and cultural places into ultra-luxury boutique hotels, has signed an MoU with Sommet Education, a leading international network of hospitality management and culinary arts schools.
Finance & Development : Lodging Magazine
SEPTEMBER 26, 2023
The outlook for openings is promising as the U.S. hotel development pipeline is bolstered by a record-high 1,085 conversion projects in the second quarter of 2023, according to Lodging Econometrics. However, developers are still contending with inflation and high interest rates, which lengthen the timeline for some projects. “Projects have generally slowed,” observed Kyle Hughey, CEO, Charlestowne Hotels.
Speaker: Lauren Barash, Vice President, Brand Marketing
In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program
PhocusWire
SEPTEMBER 26, 2023
Two new airline industry reports provide insights into how consumers feel about air travel disruptions and also the costs – both economic and environmental – that these problems bring.
Hospitality Net
SEPTEMBER 26, 2023
Brittain Resorts & Hotels (BRH), the leading full-service hospitality management company in the Southeast, today introduced an industry-leading AI-driven business intelligence technology matrix, putting the company at the forefront of AI-led efforts within the industry. The move comes as BRH increases its service offerings as it expands further into third-party management for hotel owners seeking improved values and satisfaction measurements.
Hotel Owner
SEPTEMBER 26, 2023
The RAD Hotel Group has acquired Ayrshire’s Seamill Hydro Hotel , expanding its portfolio to nine venues. The hotel boasts 84 guest bedrooms, two luxurious suites, and impressive views of the Firth of Clyde and the Arran mountains. The new owners plan to enhance the hotel’s previously released development plans. The Sweeney family, who led Seamill Hydro for over three decades, has decided to pass the torch.
Hospitality Net
SEPTEMBER 26, 2023
The COVID-19 pandemic brought the meetings and events industry to an abrupt halt in early 2020, leaving in-person conferences, trade shows, and corporate gatherings canceled or postponed indefinitely. Now, as restrictions have eased, meetings and events are resurging at a fast pace; however, they look slightly different.
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Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali
Hotel Owner
SEPTEMBER 26, 2023
The Bristol Hoteliers Association reports that hoteliers in the region are “cautiously” optimistic about the future, as overall occupancy rates for Bristol in August were 79.7%, compared with 74.4% in the same month last year. Bristol’s city centre occupancy in August also reached 78.4%, compared with 71.9% last year, while four-star occupancy rates hit 81.7% this summer compared with 74.9% in the previous year.
Hospitality Net
SEPTEMBER 26, 2023
Walking the halls, meeting other attendees and watching sessions at last week’s Lodging Conference in Phoenix, the general sentiment pointed to an industry that is back firing on all cylinders.
Hotel Owner
SEPTEMBER 26, 2023
The Greenbank Hotel in Falmouth, Cornwall, has recently promoted Matt Garland to hotel manager. Garland was formerly assistant hotel manager and has been working at the hotel for over 18 years. Having worked at The Greenbank from age 17, he has held a number of roles since joining as a part-time waiter. He was subsequently appointed as training junior manager, duty manager, restaurant manager, food service manager, food and beverage manager and most recently, assistant hotel manager.
Hospitality Net
SEPTEMBER 26, 2023
Hoteliers have become accustomed to seeking excellence within each department, with each group internally supporting the other through consistency and diligence. However, today’s operations call for greater collaboration than in years past. Individual workers today have much greater responsibility and face more scrutiny from managers and guests. Hotel workers are expected to oversee multiple aspects of hospitality simultaneously, and roles spanning multiple departments are becoming more common.
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As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.
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