Thu.Feb 08, 2024

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Tips for maintaining mental health and wellness in hospitality

eHotelier

Prioritise mental health in hospitality by recognising stress, practising self-care, and setting boundaries. Address toxic signs, consider change, and emphasise staff well-being. Achieve a healthy work culture with effective strategies.

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Payment Gateway for Indonesian Hotels: Key Criteria to Consider

Soft Inn

In Indonesia’s hospitality industry, digital payment solutions like hotel payment gateways are now essential. As guest preferences shift towards online bookings and contactless payments, hoteliers require secure, convenient and easily integrated payment solutions. Understanding how hotel payment gateways work is crucial for improving guest experience and streamlining transactions.

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What Restaurant Operators Need to Know About Specialized Cleaning

Modern Restaurant Management

Most restaurant owners work hard to make sure their restaurant is a clean environment that provides a hygienic experience for customers and workers. A clean restaurant improves the overall dining experience and more importantly, prevents people from getting sick while eating your food. Restaurant staffers clean the front and back of the house every night before closing and tidy up before opening every day.

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Become guest-centric with a user-friendly hotel management software

Hotelogix

Creating a guest-centric hotel isn't just about smiling at guests when they walk through the door; it's a philosophy that shapes every interaction, service, and amenity your hotel offers. The goal is simple - make every guest feel special from when they start booking to when they check out (and even beyond). In this blog, we will look at a few tips and tricks.

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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

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Hotel productivity: best strategies to boost your efficiency

MEWS

What is hotel productivity and how to measure it? Hotel productivity refers to properly using resources like staff, facilities and time to maximize revenue and control costs. It requires the front desk, housekeeping , F&B, maintenance and administration to work together like a well-oiled machine. The more your hotel can achieve this, the more likely it is to deliver exceptional guest experiences and achieve operational excellence.

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Can You Start a Restaurant with No Money?

Modern Restaurant Management

In this video from the Making Dough Restaurant Show – by Hengam Stanfield , she discusses the best practices for launching a restaurant, particularly when cash on hand is limited. She offers insights on pitfalls to avoid using her own experiences as examples.

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Jessica Bauer appointed GM at Philadelphia’s Hotel The Logan

eHotelier

The Logan, Philadelphia’s Hotel, has announced the promotion of Jessica Bauer to General Manager. A Philadelphia native, Bauer has been with the property since 2007, most recently serving as Director of Sales and Marketing since 2016. Bauer’s new role entails overall management of the property including profitability, guest service, product quality, and cleanliness and maintenance.

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Davidson Hospitality Unveils New Initiatives, Partnerships for DE&I Council

Lodging Magazine

Looking to build on a longstanding commitment to diversity, equity, and inclusion, Davidson Hospitality Group has unveiled some new initiatives and partnerships designed to reinforce its efforts. Kenny Imafidon, VP, operational excellence, recently detailed for LODGING the newly created DE&I Council he leads, the company’s continued investment in DE&I training programs and workshops, and a strategic partnership with the college-based National Society of Minorities in Hospitality (NSMH).

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Maria Taylor appointed SVP of Marketing, Partnerships and Commercial Operations Hospitality at Amadeus

eHotelier

Amadeus today announces the appointment of Maria Taylor as Senior Vice President of Marketing, Partnerships, and Commercial Operations, for Hospitality. Based in Madrid, Maria succeeds Paul Barron who held the role for the last three years.

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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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Auditing PTO Policies: Ensuring Compliance Amid State Variations

Lodging Magazine

As the dynamics of workforce management evolve, the landscape of managing paid time off (PTO) and various leaves is undergoing a significant transformation. The once-simple administration of PTO is now a complex web of state and federal mandates, demanding meticulous attention to ensure compliance across diverse jurisdictions. The Complexities of Evolving State Laws In recent years, the intricacies surrounding PTO have been compounded by the divergent laws across states and localities.

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Marriott International declares quarterly cash dividend

eHotelier

Marriott International, Inc. today announced that its board of directors declared a quarterly cash dividend of 52 cents per share of common stock. The dividend is payable on March 29, 2024, to shareholders of record as of the close of business on February 22, 2024.

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Crawford Hoying acquires Ohio Courtyard

Hotel Business

Crawford Hoying has acquired the Courtyard by Marriott Hamilton in partnership with international hotel owner, operator and developer Shaner Hotel Group. This is Crawford Hoying’s first hotel in Hamilton, OH, and 15th in the company’s portfolio. The 120-key property, located in downtown Hamilton near Marcum Park, offers more than 5,800 sq. ft. of event space, a 24/7 fitness center and an indoor heated swimming pool.

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HFTP announces inaugural technology investment conference: HITEC-IC, Co-located with HITEC 2024

eHotelier

Hospitality Financial and Technology Professionals (HFTP®) announced the HITEC Investment Conference (HITEC-IC), a new event designed to connect hospitality technology company executives with the investment community. Scheduled for June 27–28, the conference will be co-located with the 2024 Hospitality Industry Technology Exposition and Conference (HITEC®) where 325+ companies, from start-ups to established global brands, will present the latest innovative technology solutions to the hospitality

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No-Code Technology: The Key to Unlock the Future of Your Business

Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

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This Week’s Comings & Goings

Lodging Magazine

Aligned Hospitality Management appointed Deborah Lahti as chief operating officer. Lathi will join Aligned’s corporate team to lead and manage the hotel’s daily business operations and supervise hotel and corporate initiatives. MCR welcomed Sameer Mehra as chief revenue officer. With 25 years of hospitality experience, Mehra will lead the company’s revenue and sales team.

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The Kahala Hotel & Resort celebrates 60 years in Hawaiian Hospitality

eHotelier

The Kahala Hotel & Resort, proudly announces its 60th anniversary, marking six decades as Honolulu's reigning luxury resort. In celebration of this extraordinary milestone, The Kahala is pleased to unveil a collection of exclusive promotions and guest experiences, inviting visitors to immerse themselves in the resort's storied history and luxuriate in the intuitive and gracious service that has become synonymous with The Kahala.

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Jumeirah Group opens its first hotel in the Kingdom of Saudi Arabia

Hospitality Net

Jumeirah Group, the luxury hospitality company and member of Dubai Holding, continues its regional and international expansion with the opening of its first hotel in the Kingdom of Saudi Arabia, Jumeirah Jabal Omar Makkah. The hotel has commenced operations as part of the second phase of the city’s flagship Jabal Omar project, designed by Fosters + Partners architects.Located in Jabal Omar and a short walk from the Great Mosque of Makkah, the hotel offers world-class, luxurious amenities, includ

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Nonius Expands its presence in the DACH Region with a New Office in Germany

eHotelier

Nonius is setting a new milestone in our journey towards global excellence with the opening of our latest subsidiary in Nuremberg, Germany.

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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Hunter Conference honoring founder

Hotel Business

The Hunter Hotel Investment Conference will present Bob Hunter , founder of Hunter Hotel Advisors and the conference, with the 2024 Hunter Conference Award for Excellence and Inspiration. Each year, the award recognizes a hotelier who exemplifies exceptional leadership, citizenship and innovation. From his start as a hotel broker to founding a nationally attended conference, Hunter has been a leader who has pioneered relationship-driven business and results, according to organizers.

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Spectacular Openings in 2024 from IHG Hotels & Resorts Greater China

Hospitality Net

IHG Hotels & Resorts (IHG), one of the world’s leading hotel companies, is paving the way for exciting developments in 2024. After a significant revival in Greater China’s cultural and tourism industry in 2023, IHG anticipates strong consumption of energy and market confidence in the new year. As an industry leader, IHG is exploring both preferred and emerging destinations in the region under its “True Hospitality for Good” vision.

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Key Features to Evaluate in a Booking Engine to Maximize Revenue

Revfine

As the hospitality sector undergoes swift transformations, prioritizing convenience and tailored experiences for all travelers, the pivotal role played by Internet Booking Engines (IBEs) becomes undeniably vital. These digital tools have revolutionized hotels' operations, helping them achieve the dual goals of maximizing occupancy and revenue. 11 Most Important Booking Engine Features The hotel's success heavily The post Key Features to Evaluate in a Booking Engine to Maximize Revenue appeared f

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10,000-room Crystal Lagoons Project Opens in Orlando Just Steps From Disney World

Hospitality Net

More than 10,000 rooms will surround the lagoon powered by Crystal Lagoons® technology , recently inaugurated in the United States. It is located just steps from Disney World and Universal Studios in the heart of Orlando, the most visited destination in the US, with 75 million tourists annually. This city offers a wide range of entertainment options but lacks a beach, an issue remedied in this great development with a crystalline lagoon of the multinational innovation company founded by the scie

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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

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8 Tips to Improve Your OTA Conversion Rates

Revenue Hub

Standing out online can be challenging in the competitive world of online travel agencies (OTAs). With 75% of traffic on Expedia going to the first 15 hotels listed , improving your OTA conversion rate is crucial for your property’s ongoing profitability. NB: This is an article from RoomPriceGenie , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date Here are 8 tips to boost your OTA performance: Get Higher on the Page There are two ways to improve your property’s

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LXR Hotels & Resorts Debuts in Hawaii with Opening of Ka La?i Waik?k? Beach

Hospitality Net

Hilton (NYSE: HLT), a global leader in hospitality, announces the opening of Ka Laʻi Waikīkī Beach, LXR Hotels & Resorts. Nestled in the lively center of Waikīkī, Honolulu, the 462-room hotel launches a new chapter for the prestigious brand with world-class amenities, immersive destination-driven programming, and personalized service. Establishing a presence in Hawaii, LXR Hotels & Resorts welcomes Ka La’i Waikīkī Beach to its exclusive collection in some of the most sought-after global destinat

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Hotel Revenue Management: 10 Ways to Boost Income in 2024

Revenue Hub

Despite signs of recovery in 2023, the hospitality sector’s 2024 outlook is unpredictable. Deloitte’s Hospitality Industry Outlook 2023 identified the hospitality sector’s key challenges for 2024 as a drop in consumer confidence, continuing labor shortages, and the inability of hotels to raise prices despite escalating costs. NB: This is an article from EHL Subscribe to our weekly newsletter and stay up to date However, by leveraging strategic hospitality revenue management,

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Accor awarded ‘A’ rating by CDP for its environmental leadership and actions on climate change

Hospitality Net

For the first time, Accor joins the ‘A-list’ of global environmental non-profit CDP, as part of the leading companies regarding transparency, management of environment risks and demonstrating the rigor and ambition with which the climate issue is addressed in the company’s business model.

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Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.