MEWS
AUGUST 22, 2023
Are you looking to increase repeat guests at your hotel ? Customer retention is one of the pivotal metrics for hoteliers because it indicates how well you're performing. Happy guests are more likely to return and become regulars. Loyal guests also cost less – you only have to invest once in acquiring them, which can be one of the most expensive fixed costs in the hotel business.
eHotelier
AUGUST 22, 2023
Hoteliers should not digitize just for the sake of it but rather adopt those technologies that increase their market pull and improve their bottom line.
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Modern Restaurant Management
AUGUST 22, 2023
Unfortunately, scams are everywhere. The National Restaurant Association puts restaurant losses due to fraud as much as four percent of sales annually. What exactly are these scams, and how can restaurant owners protect themselves? In this episode of The Main Course , hosted by MRM's Barbara Castiglia , speaks with David McClellan , the president, and CEO of Social Catfish , a company dedicated to preventing online scams through reverse search technology.
MEWS
AUGUST 22, 2023
Are you looking to increase repeat guests at your hotel ? Customer retention is one of the pivotal metrics for hoteliers because it indicates how well you're performing. Happy guests are more likely to return and become regulars. Loyal guests also cost less – you only have to invest once in acquiring them, which can be one of the most expensive fixed costs in the hotel business.
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Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.
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eHotelier
AUGUST 22, 2023
Hotel Paradox, Autograph Collection has selected Stefen Shatto as executive chef to oversee Solaire Restaurant + Bar in addition to banquets, catering, and in-room and poolside dining at the 170-room boutique hotel. Born in Santa Cruz, Calif., raised on a farm in Iowa, and trained in Italy, Stefen brings his distinct culinary perspective rooted in quality agriculture, sustainability, flavor, presentation and a culture of community to reinvigorate the concept of “expect the unexpected.
Hospitality Management Today brings together the best content for hospitality management professionals from the widest variety of industry thought leaders.
eHotelier
AUGUST 22, 2023
Leading hospitality management company Charlestowne Hotels announces the promotion of Maxwell Spangler to Vice President of Technology. During his 10-year tenure at Charlestowne, Spangler has overseen the strategic growth of the company's evolving tech stack and road map, developing and deploying new software and systems, and identifying continued opportunities for innovation.
Hotel Business
AUGUST 22, 2023
WaterWalk has appointed Jim Anhut as interim president/chief development officer to support the strategic expansion of its next-generation product. Introduced to the company’s board of directors in January 2022, he brings more than 35 years of industry experience, including having worked alongside WaterWalk’s late founder, Jack DeBoer, in his early career.
eHotelier
AUGUST 22, 2023
As seen in the most recent Construction Pipeline Trend Report for China from Lodging Econometrics (LE), the country’s pipeline stands at 3,666 projects/678,965 rooms. At the close of the second quarter, the total pipeline is slightly less than the all-time high of 3,711 projects/704,101 rooms set in the second quarter of 2022.
Hotel Business
AUGUST 22, 2023
Sage Hotel Management , a Sage Hospitality Group company, has promoted Robert Butler to EVP/COO. In this role, he has complete oversight of Sage’s growing portfolio of more than 60 independent, branded and soft-branded hotels in 16 states and the District of Columbia, with SVPs and VPs of the company’s Independent Hotel Collection, Premier Collection and Upscale Collection all reporting to him.
Speaker: James Kahler, COO of Full Course
Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.
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eHotelier
AUGUST 22, 2023
VisitEngland’s August Bank Holiday Trip Tracker survey, published today, shows that 9.7 million Brits are definitely planning an overnight holiday trip in the UK this Bank Holiday weekend, bringing an estimated £2.7 billion boost to the economy.
Hotel Owner
AUGUST 22, 2023
The Heritage Park Hotel, in the South Wales town of Pontypridd, has been sold for an undisclosed sum to the Zaman Family. The Zaman family said it would add the 43-room hotel to its existing portfolio with Brilliant Hotels appointed to manage the hotel. The modern property was constructed in the 1990s and is set within a large two-acre site. It was designed for modern, corporate hotel use and as such has excellent dining and conference facilities, as well as being a popular wedding venue.
eHotelier
AUGUST 22, 2023
Accor Pacific, the largest hotel operator in Australia and New Zealand, is delighted to announce the highly anticipated grand opening of Peppers Manly Beach, managed by Accor Vacation Club - a stunning hotel nestled in the heart of Manly, Australia.
Hotel Owner
AUGUST 22, 2023
Irish hotel group, the iNUA Collection, has announced the appointment of Daniel Cross as the general manager of Radisson Blu Hotel and Spa Sligo. Prior to his appointment, Cross worked with the Dalata Group as hotel manager, as well as serving as the general manager of the well-regarded Hodson Bay Hotel in Athlone. Before joining the Hodson Bay Hotel, he made “significant” contributions as the general manager of the Athlone Springs Hotel under the Tifco Hotel Group.
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Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.
eHotelier
AUGUST 22, 2023
Moxy Hotels, part of Marriott Bonvoy's portfolio of 31 extraordinary hotel brands, today proudly announces the opening of Moxy Sydney Airport, marking the brand's debut into Australia to delight the young and young-at-heart. True to the brand's experiential voice, the hotel boldly reinvents the traditional hotel stay with vibrant guest experiences and lively, sociable service.
Hospitality Net
AUGUST 22, 2023
In a groundbreaking move that is likely to reshape the Indian hospitality landscape, Cozzet Hotels & Resorts has proudly unveiled its latest venture: the “ Cozzet Collection”. Cozzet Hotels & Resorts is affiliated with Cygnett Hotels & Resorts. The objective is to support small and medium-sized unbranded hotel owners and help them improve their technology, marketing, and business know-how.
Hotel Business
AUGUST 22, 2023
The World Travel & Tourism Council’s (WTTC) Travel & Tourism Economic Impact 2023 Global Trends Report has revealed an encouraging resurgence in travel & tourism investment, overcoming pandemic setbacks and signaling a strong return to growth. From 2010-2019, investment grew steadily at 4.3% CAGR, growing from $754.6 billion in 2010 to $1.1 trillion in 2019, or 4.5% of all economy-wide investment.
SiteMinder
AUGUST 22, 2023
For guests wanting to experience a vacation like no other, The Phala Group is the place to go. Located on the Island of the Gods, The Phala Group promises a rich, cultural, and fun experience. Established in 1988, The Phala Group has three hotel and resort properties; namely Sri Phala Resort & Villa Sanur, Rama Phala Resort & Spa Ubud, and Radha Phala Resort & Spa Ubud.
Speaker: Lauren Barash, Vice President, Brand Marketing
In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program
Hotel Owner
AUGUST 22, 2023
Dominus Real Estate’s hotel portfolio has been awarded the global Green Key Accreditation. Dominus said that three hotels out of the five-strong portfolio have successfully achieved the annual, global accreditation for the first time, with a pathway mapped out for the final two hotels to achieve the same status by the end of the year. Green Key sets the standard for excellence in the field of environmental responsibility and sustainable operation within the tourism sector.
Hospitality Net
AUGUST 22, 2023
Waldorf Astoria Hotels & Resorts, one of Hilton’s (NYSE: HLT) iconic luxury hotel brands, today announced its expansion into Egypt and the African continent with the opening of Waldorf Astoria Cairo Heliopolis. The elegant hotel brings a welcoming atmosphere, unforgettable experiences, and seamless, personalised service to the Egyptian capital, providing a tranquil oasis, complete with beautiful botanical gardens, for guests to unwind away from the bustling streets of the city.Perfectly located
Hotel Owner
AUGUST 22, 2023
A landmark 17th Century hotel in Stratford-upon-Avon, the Swan’s Nest, has been recognised by Tripadvisor as a 2023 Travellers’ Choice award winner. The coveted Travellers’ Choice awards celebrate businesses that have consistently received great reviews on Tripadvisor over the last 12 months. The 72-bedroom Georgian townhouse hotel enjoys a serene setting overlooking the River Avon and is a short walk from Royal Shakespeare Theatre and the historic bustling town centre.
Hospitality Net
AUGUST 22, 2023
The team at Shiji ReviewPro recently released AI in Hospitality: The Guide to Successful Implementation, which you can access by following the link. Here we share some of the top takeaways from the guide, but be sure you download the full guide to access all the insight.
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Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali
Hotel Owner
AUGUST 22, 2023
EasyHotel has reported a rise in occupancy levels in 2023 in light of multiple sports events across Europe. According to the budget hotel chain, the most significant boost to occupancy levels came from the FA Cup match between Manchester City and Arsenal in January 2023, where a 117% surge in occupancy was recorded against the prior year. The group noted that football matches have “played a big role” in driving its occupancy rates over the past few years.
Hospitality Net
AUGUST 22, 2023
Palm Beach Marriott Singer Island Beach Resort & Spa is investing in multimillion-dollar resort renovations. The renovations of the meeting space, restaurant, lobby, marketplace, bar, and lounge will further elevate this luxury resort with a modernized, yet warm coastal design.
Hotel Owner
AUGUST 22, 2023
Kimpton Blythswood Square has announced the appointment of Daniel Moran to the role of general manager. Moran brings with him over 15 years of hospitality experience to his new role, having most recently held the position of general manager at the very first Vignette Collection, Hotel X Fortitude Valley, Brisbane, which he helped to launch in 2021. During his tenure he led the team at Hotel X Fortitude Valley to win Australia’s Best Upper-Upscale Hotel at 2022 HM Awards and Australia’s Best Hote
Hospitality Net
AUGUST 22, 2023
Mews, the industry-leading hospitality cloud, announced its Benelux (Belgium, Netherlands and Luxembourg) customer base has now exceeded 750 customers. This further builds on the momentum of its strategic growth, with a 116% company revenue increase, headcount growth of 55%, and the opening of a new office in the heart of Amsterdam.
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As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.
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