Modern Restaurant Management

JANUARY 26, 2024

When the lights go out, equipment stops running, chefs can’t cook and customers can’t dine. Quite simply, when restaurants lose electricity, revenues stop. And, with power outages lasting on average seven hours, this could create devastating losses for businesses in an industry already operating on thin margins. Between the product waste from refrigerated food expiring in two to four hours and the inability to keep generating income from a kitchen shutdown, power outages have the pot

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EATER

JANUARY 26, 2024

When one sports bar came under fire for a pitiful plate of nachos, social media users united under the banner of what a good plate of nachos looks like

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Lodging Magazine

JANUARY 26, 2024

LODGING is live from ALIS 2024, brought to you by Choice Hotels. Access more of our live coverage here. Remote work, longer stays, wellness and the demand for cutting-edge technology were among the top consumer trends cited by a quartet of female development executives as driving both demand and design within the newest generation of hotels. In a panel entitled “Forward @ ALIS: Part 1 – Development Disruptors”—which was moderated by John Lancaster, VP, emerging markets, Choice […] The post

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EATER

JANUARY 26, 2024

Martha Stewart went from stockbroker to caterer to cookbook author and TV star. | Warner Media CNN’s “The Many Lives of Martha Stewart,” a four-part series, explores the rise of Martha Stewart’s lifestyle empire What’s your mental image of Martha Stewart? Is it Stewart in her classic cookbooks, like Entertaining , which taught a generation how to host?

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Catering Magazine Presentation 114

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Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

Guest Satisfaction

Lodging Magazine

JANUARY 26, 2024

LODGING is live from ALIS 2024, brought to you by Choice Hotels. Access more of our live coverage here. Dennis Nessler sat down with Anthony Capuano, president and CEO of Marriott International at ALIS 2024 in Los Angeles. The post Anthony Capuano, Marriott International at ALIS 2024 appeared first on LODGING Magazine.

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Magazine Events 114

Hospitality Net

JANUARY 26, 2024

World Sustainable Travel & Hospitality Awards (WSTHA) and The Sustainable Hospitality Alliance (The Alliance) have unveiled a landmark partnership to recognise the torch bearers of sustainable tourism. The Alliance will help steer the WSTHA programme, including serving on its new Advisory Board. The announcement, made at Fitur 2024, comes ahead of the inaugural WSTHA Ceremony in Belize on 27 September 2024.

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Travel and Tourism 107

Smart Brief Hospitality

JANUARY 26, 2024

The theme of this year’s tech show was “All On,” a play on words that tells me that anything with an on button is getting its moment at the annual gathering of consumer electronics companies, and CES 2024 didn’t disappoint. Robots were on, interoperability was on, every home appliance was on and listening, and your car’s on button could be pushed from the comfort of your couch via smartphone.

Demo 101

Demo Training Marketing 101

Hospitality Net

JANUARY 26, 2024

Meliá Hotels International, the leading hotel chain in Spain, has announced a strong push for its international expansion, as revealed today at Fitur - the Madrid Tourism Fair - by its President and CEO, Gabriel Escarrer. He stated, ’The future of our company involves becoming larger and better managers, which means adding a minimum of one hotel every two weeks.

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Adora POS

JANUARY 26, 2024

Explore the potential of ghost kitchens for pizzerias in 2024 with our insightful blog. Learn how this innovative concept can revolutionize your pizza business by maximizing efficiency and tapping into new markets with minimal overhead. Discover the advantages of running a virtual kitchen alongside your existing operations, using Adora's technology for data-driven success.

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Blog Marketing 98

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

Strategic Planning

Hospitality Net

JANUARY 26, 2024

StepStone Hospitality announces the newest addition to its management portfolio, the 148-key Homewood Suites Pittsburgh – Southpointe. With a strong history of successful hotel operations, StepStone Hospitality is poised to bring its expertise to this premium extended-stay property, located at 3000 Horizon Vue Dr, Canonsburg, PA 15317.

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Hotel Owner

JANUARY 26, 2024

The Old Stocks Inn in has been brought to market with offers in excess of £3m sought. The Grade II listed refurbished boutique hotel is located in the market square of Stow-on-the-Wold. The “beautifully restored” hotel comprises 16 ensuite bedrooms, an award-winning restaurant, bar, cocktail lounge, private dining room, split level garden patio with outdoor seating, car park and staff house.

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Marketing Presentation 98

Hospitality Net

JANUARY 26, 2024

Booking.com, global leader in connecting travelers with the widest choice of incredible places to stay, great things to do, and transport options, such as flights, car rentals and taxis, is announcing the recipients of its 12th annual Traveller Review Awards. Based on more than 309 million verified customer reviews, and in recognition of delivering consistently excellent service and hospitality, a record 1.48 million travel partners are receiving a Booking.com Traveller Review Award 2024.

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Revenue Hub

JANUARY 26, 2024

In the competitive world of hospitality, acquiring new guests is undoubtedly important. However, the true marker of success and sustainability lies in a hotel’s ability to retain guests. Retention not only signifies guest satisfaction but also leads to more stable revenue streams and enhanced brand reputation. In this article, we explore effective strategies for guest retention.

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Guest Retention Communication Guest Satisfaction Article 89

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Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

Cost Reduction

Hospitality Net

JANUARY 26, 2024

Indian Hotels Company (IHCL), India’s largest hospitality company, marks yet another year of accelerated portfolio expansion in 2023 with 32 new hotels signed and 18 new hotels opened. Reinforcing its position as a leader in the hospitality landscape, IHCL’s portfolio at 285 hotels includes an industry leading pipeline of 85 hotels.

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Revenue Hub

JANUARY 26, 2024

We have to admit that the hotel world is complex, absorbing and very fast-paced. There is a fierce debate about the best solutions and complex tools that will allow a residual improvement in revenue to be achieved – what we sometimes call “fairy dust”. NB: This is an article from Guestcentric Subscribe to our weekly newsletter and stay up to date Personally, I find myself thinking more and more about a fundamental aspect of the business – which has the potential to define the commercial success

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Document Article Book Presentation 87

Hospitality Net

JANUARY 26, 2024

The concept of double-entry accounting has been around for over five centuries. In 1494 an Italian monk named Luca Pacioli who was also an accomplished mathematician devised a process for keeping buying and selling among fifth century merchants equitable who did business with each other.

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Accounting 98

Revenue Hub

JANUARY 26, 2024

In a world where customer expectations are constantly rising, and social media can amplify experiences, service recovery has become an essential art for any company aiming to maintain customer loyalty. NB: This is an article from EHL Subscribe to our weekly newsletter and stay up to date Mistakes are now magnified (and even go viral), consumers have hundreds of alternative options, and errors come at a higher cost.

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Article Customer Service Accounting Training 84

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

Marketing

Hospitality Net

JANUARY 26, 2024

The inaugural SIRO One Za’abeel hotel by Kerzner International is set to open its doors in February. This marks the debut of Kerzner’s new fitness and wellness-focused brand, making it a first-of-its-kind globally. Starting February 1, the hotel’s state-of-the-art fitness and recovery labs will be operational, with accommodations available to guests from February 12.

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Lodging Magazine

JANUARY 26, 2024

ARLINGTON, Virginia—Knowland and Amadeus presented the metrics from the companies’ Hospitality Group and Business Performance Index. The fourth quarter of 2023 demonstrated that group business in 10 of the top U.S. markets has recovered 110 percent compared to the same time in 2019. Group bookings are calculated using occupancy and average daily rate (ADR).

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Presentation Book Magazine Events 72

Hospitality Net

JANUARY 26, 2024

Indian Hotels Company (IHCL), India’s largest hospitality company, today announced the signing of a third hotel in Ayodhya, Uttar Pradesh. The brownfield project will be branded as an IHCL SeleQtions hotel.

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Lodging Magazine

JANUARY 26, 2024

WASHINGTON—U.S. hotel performance decreased from the previous week, while year-over-year comparisons remained mixed, according to CoStar’s latest data through Jan. 20, 2024. U.S. Hotel Performance January 14-20, 2024 Percentage change from comparable week in 2023:Occupancy: 52.2 percent (down 3.8 percent)ADR: $142.27 (up 1.6 percent)RevPAR: $74.31 (down 2.2 percent) Among the Top 25 Markets, Seattle saw the largest year-over-year occupancy increase (up 9.6 percent to 54.1 percent).

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Magazine Marketing 69

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Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

Marketing

Hospitality Net

JANUARY 26, 2024

Christie & Co, the specialist operator real estate consultant, has published its annual "Business Outlook 2024" report, which highlights the key market activities, trends and challenges of 2023 and provides forecasts for 2024.

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Marketing 94

Hotel Business

JANUARY 26, 2024

Hunter Hotel Advisors has arranged the sale of the Residence Inn Philadelphia Langhorne. MCR Hotels sold the property to Baywood Hotels. Located in the Bucks County Business Park, the 100-key hotel is located less than one mile from various corporate demand generators, including Almo Distributing, Nordon Food Service Equipment, Metals USA Plates and Shapes, McCaffrey’s Food Markets Corporate Office and Blue by ADT.

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Marketing 64

Hospitality Net

JANUARY 26, 2024

Indian Hotels Company (IHCL), India’s largest hospitality company, today announced the opening of Ginger Durgapur, Rajbandh. The hotel’s lean luxe design philosophy allows guests to seamlessly blend work and leisure in vibrant, contemporary spaces.

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Revfine

JANUARY 26, 2024

As we navigate through 2024, the hospitality sector is undergoing a transformative phase, heavily influenced by the integration of cutting-edge technologies and innovative strategies. These changes are pivotal in not only enhancing guest experiences but also in driving revenue maximization. One noteworthy trend is the increasing adoption of revenue management technologies in the hotel industry, The post Embracing Revenue Management Technologies in 2024: A Guide for Progressive Hoteliers appeared

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As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.