eHotelier
OCTOBER 17, 2023
By understanding the motivations behind reviews and actively seeking guest feedback, you can motivate your guests to share their positive experiences online, ultimately boosting your bookings.
InnQuest
OCTOBER 17, 2023
Overbooking is a common problem in the hospitality industry, causing major issues for both – hoteliers and guests. Striking the perfect balance between fully booked rooms and avoiding overbooking can be a challenging task. This is why our guide discusses how to avoid overbooking in hotels. As is known, overbooking can be a delicate issue for hotels, as it causes disgruntled guests who are unable to check into their rooms.
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MEWS
OCTOBER 17, 2023
Emotional intelligence is at the core of the hospitality industry because people are central to it. The best hoteliers rely on it to welcome guests in a friendly way and better tune in to their guests' needs.
eHotelier
OCTOBER 17, 2023
The Venetian Resort Las Vegas is excited to announce the $188 million dollar renovation plans of its Convention Center, one of the largest meeting facilities in the world, set to be completed in stages between 2024-2026.
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Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.
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Hospitality Magazine
OCTOBER 17, 2023
Chef Joel Bennetts first teamed up with Fishbowl Co-Founders Nathan Dalah and Nic Pestalozzi to launch the group’s first restaurant Fish Shop in Bondi back in 2020. The restaurant would lead to the opening of spin-off venue Fsh Mkt a year later, with Bennetts later deciding to part ways with the group. He delved into the world of consulting, released his first book ( Food by Joel Bennetts) , and did a little travel, too.
Hospitality Management Today brings together the best content for hospitality management professionals from the widest variety of industry thought leaders.
InnQuest
OCTOBER 17, 2023
Hotels play a fundamental role in delivering exceptional experiences to a wide spectrum of clients. Gaining insights into these types of guests can become a tool to empower hotels to offer personalized stays that leave enduring impressions. In this article, we will dive into seven distinctive categories of the hotel guest profile and explore their characteristics in detail, shedding light on what drives each group.
eHotelier
OCTOBER 17, 2023
Sofitel Legend Metropole Hanoi has appointed George Koumendakos as its new General Manager. The Dutch national brings 37 years of experience including 15 years as General Manager in multiple 5-star hotels around the world.
Horizon Hospitality
OCTOBER 17, 2023
Emotional Intelligence, or EQ, has become a buzzword among hiring authorities, especially in high-stress service industries like hospitality. Yet when it comes time to hire management talent, many hiring authorities struggle to know what to look for. Here are five signs of an emotionally intelligent hospitality manager: Self-Awareness Empathy Keeping Cool Under Pressure Problem-Solving Coachability Self-Awareness Self-awareness is invaluable in avoiding skills and knowledge gaps.
eHotelier
OCTOBER 17, 2023
Mumford Company, a full-service hospitality brokerage advisory firm since 1978, announced today they completed a flurry of deals to close a robust third quarter of 2023. In the last few weeks, the firms closed several deals representing a broad range of property types throughout the United States.
Speaker: James Kahler, COO of Full Course
Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.
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Modern Restaurant Management
OCTOBER 17, 2023
October is National Disability Employment Awareness Month (NDEAM), and there’s never been a better time to consider employing people with disabilities in the food service industry. The restaurant and food service industries, like many businesses that rely on hourly employees, are impacted by a significant restaurant labor shortage, low retention rates, and high absenteeism.
eHotelier
OCTOBER 17, 2023
Alliants, the expert in customer experience, has invested at pre-seed stage in immersive booking technology Travelvrse. The product will create greater engagement with guests, to help drive direct bookings and ancillary revenue spend. Tristan Gadsby, CEO, Alliants, said: “At Alliants we believe that exceptional guest experience is the only way to drive true customer loyalty.
PhocusWire
OCTOBER 17, 2023
The coalition, which also includes Amazon, Glassdoor and Trustpilot, seeks to work together on developing common standards and best practices to root out fake reviews and ensure consumers can make informed purchase decisions.
eHotelier
OCTOBER 17, 2023
Chris Bancroft, Operations Manager at The Newt in Somerset, has been named the winner of the Master Innholder’s GM of the Future award at The Independent Hotel Show 2023.
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Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.
Hotel Business
OCTOBER 17, 2023
Choice Hotels International Inc. has revealed a proposal to acquire all the outstanding shares of Wyndham Hotels & Resorts Inc. at a price of $90 per share, payable in a mix of cash and stock. Wyndham has ended months-long negotiations with the company. Under Choice’s proposal, the $90 per share to be received by Wyndham shareholders would consist of $49.50 in cash and 0.324 shares of Choice common stock for each Wyndham share they own.
Industry Insights Lodging Magazine
OCTOBER 17, 2023
TROY, Michigan—Travel apps and websites rely on digital tools used by travelers, including QR codes used to board planes to rental car locations and digital hotel keys. Despite this critical role, according to the J.D. Power 2023 U.S. Travel App Satisfaction Study and the J.D. Power 2023 U.S. Travel Website Satisfaction Study, travel industry apps and websites lag behind their counterparts in other industries where J.D.
EATER
OCTOBER 17, 2023
We asked 10 of America’s top bartenders to submit their finest recipe for the Martini—then blind-tasted them all to find the best of the best.
Industry Insights Lodging Magazine
OCTOBER 17, 2023
ROCKVILLE, Maryland—Choice Hotels International, Inc. announced a proposal to acquire all the outstanding shares of Wyndham Hotels & Resorts, Inc. at a price of $90.00 per share, payable in a mix of cash and stock. Under Choice’s proposal, the $90.00 per share to be received by Wyndham shareholders would consist of $49.50 in cash and 0.324 shares of Choice common stock for each Wyndham share they own.
Speaker: Lauren Barash, Vice President, Brand Marketing
In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program
EATER
OCTOBER 17, 2023
Laura Murray How to recreate Atlanta restaurant Kamayan’s fanciful Filipino dessert This is an excerpt from Eater’s debut cookbook focusing on a stunning brunch dish to add to your repertoire, care of Kamayan in Atlanta. Mia Orino and Carlo Gan have captured Atlanta’s heart with their craveable Filipino fare. Their fanciful cups of halo-halo in particular are a hit — they come tricked out with flag snack picks, sprinkles of Fruity Pebbles, and homemade ice cream and toppings like leche flan.
Hospitality Net
OCTOBER 17, 2023
World Culinary Awards – the global initiative to recognize and reward excellence in the culinary industry – has announced the winners of its 2023 programme at a glittering dinner reception in Atlantis The Royal, Dubai, UAE.
EATER
OCTOBER 17, 2023
Westend61 via Getty Images With the introduction of Diamond Crystal’s new Baking Salt comes even more complex conversions and a whole lot of confusion This post originally appeared in the October 15, 2023 edition of Eater Today, which brings you the freshest news from the food world every day. Subscribe now. According to a chart on Epicurious , a ½ teaspoon of Diamond Crystal kosher salt — a food media favorite — is equivalent to the same measurement of Morton table salt or Baleine coarse salt.
Sculpture Hospitality
OCTOBER 17, 2023
Inventory management is a crucial aspect of any business, as it directly impacts profitability and efficiency. One of the most widely used methods for valuing inventory and managing stock is the First-In, First-Out (FIFO) method.
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Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali
EATER
OCTOBER 17, 2023
A brief timeline of restaurant dessert trends You can tell a lot about a restaurant — and a culture — by its desserts. A bizarre but reliable economic indicator, America’s desserts have always reflected what was going on in the world around them. Whether it’s war cakes made with water and spices to distract you from the lack of eggs or Jean-Georges Vongerichten’s molten chocolate cake that screamed ’90s decadence, desserts, maybe more than any other course, reflect our values and tastes.
Hotel Owner
OCTOBER 17, 2023
The luxury hotel market has been the driving force behind the hotel industry’s recovery this summer, with record room rates and a boost to RevPAR across the UK, according to RSM. The RSM Hotels Tracker: Focus on Asset Classes found that whilst occupancy levels still sit behind pre-pandemic levels, many consumers are also trading down to budget hotels, meaning middle market hotels are being squeezed.
Hospitality Net
OCTOBER 17, 2023
The global business landscape is undergoing a profound transformation. The way we live, work, and interact has been reshaped in the last few years, and the ripple effects of these changes create opportunities in the meetings and events industry. In our ‘Meeting Expectations: The Future of Meetings & Events’ report, you will find a comprehensive exploration of the forces shaping this sector and the strategies essential for success in the coming years.
Hotel Owner
OCTOBER 17, 2023
Whitbread has opened Premier Inn Swindon Town Centre, the first of a new generation of new-build hotels that will operate with 100% renewable energy. Learnings from the hotel’s design and operation will inform an emissions-reducing strategy for Premier Inn’s hotel estate across the UK and Ireland. The new hotel opening will contribute to Whitbread’s target to remove mains gas connections across its estate by 2040 wherever possible.
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As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.
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