Soft Inn

JANUARY 12, 2024

Ever wondered how hotels effortlessly manage bookings and keep everything in sync? The secret lies in two powerful tools – hotel booking engines and channel managers. While the Property Management System (PMS) also plays a vital role in this choreography, our focus in this blog post will be exclusively on the dynamic duo of booking engines and channel managers as they team up to streamline the booking process, maximize room occupancy, and elevate overall guest satisfaction.

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Book Guest Satisfaction Blog Property Management 130

Modern Restaurant Management

JANUARY 12, 2024

KIn the dynamic world of quick-service restaurants, innovation and adaptability are critical to evolve successfully in order to drive business growth with consumer preferences continuously changing. As a proud, second-generation Bojangles franchisees at Georgia Foods, my family and I have tapped into a distinctive strategy that has boosted our profitability across our 41 Bojangles locations – catering.

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Catering Communication Marketing 110

SAS

JANUARY 12, 2024

Well, it’s finally happening. After years of banter, Google began testing a feature called Tracking Protection on Jan. 4. This feature is designed to limit cross-site tracking via third-party cookies. It will be rolled out initially to 1% of all Chrome users, about 30 million people globally, with all users [.

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Lodging Magazine

JANUARY 12, 2024

DALLAS—G6 Hospitality renewed and expanded its efforts to combat human trafficking and raise awareness around the issue. This month, G6 Hospitality will launch a new version of its training, “The Room Next Door,” a program the company developed to help hotel teams identify the signs of human trafficking in the lodging industry. The training, required at every Motel 6 and Studio 6 location, is aimed at building awareness of the signs and response protocol for […] The post G6 Hospitality Ren

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Training Magazine 119

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Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

Guest Satisfaction

Hotel Business

JANUARY 12, 2024

JRK Property Holdings , through its $350-million hospitality fund, has acquired a two-property, 275-key Hyatt-branded hotel portfolio in San Juan, Puerto Rico, from the PRISA Group for an undisclosed price. The portfolio comprises two select-service hotels located within the Puerto Rico Convention District: the 149-room Hyatt Place San Juan and 126-room Hyatt House San Juan.

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Pricing Events Marketing 111

Hospitality Net

JANUARY 12, 2024

His Majesty, The Yang di-Pertuan Agong Al-Sultan Abdullah Ri’ayatuddin Al-Mustafa Billah Shah Ibni Almarhum Sultan Haji Ahmad Shah Al-Musta’in Billah officially inaugurated Mercure Living Putrajaya. The inauguration was carried out with the signing of a plaque and a ribbon-cutting ceremony during the grand opening on 10th January 2024. Mercure Living Putrajaya is Accor’s first Mercure Living concept in Asia.

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Guides: Lodging Magazine

JANUARY 12, 2024

HILTON HEAD ISLAND, South Carolina—The Westin Hilton Head Island Resort & Spa announced that the completion of its renovation, in which the team reimagined the resort’s existing 416 guestrooms to grow to 420 rooms, including 32 suites, is scheduled for early February 2024. Across all rooms, the team has updated these spaces into extensions of the island’s landscape.

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Scheduling Magazine 109

Hospitality Net

JANUARY 12, 2024

GuestRevu is delighted to announce its fifth victory in both the Guest Surveys and Reputation Management categories at the 2024 HotelTechAwards. This win reaffirms the company’s unwavering dedication to advancing the hospitality industry.

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EHL Insights

JANUARY 12, 2024

As a testament to its resilience, agility and innovative spirit, this article reflects today’s increasingly dynamic hospitality industry in terms of its long, medium and short-term evolution. Best-selling author, Will Guidara , claims “We are entering into a hospitality economy” – suggesting that what underpins the essence of hospitality, (service excellence, human interaction, personalization and the co-creation of memorable experiences), is actually what many sectors of industry are desperatel

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Article 104

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

Strategic Planning

Hospitality Net

JANUARY 12, 2024

As we say farewell to 2023 and head into 2024, the wellness industry is booming. The Global Wellness Institute’s Susie Ellis said in this month’s Spotlight interview, Wellness is one of the great economic growth stories of the last few years. It has grown 12% annually since the pandemic year of 2020, and the GWI predicts that it will hit $8.5 trillion in 2027.

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EATER

JANUARY 12, 2024

The photo from the Facebook Marketplace post seems to have been taken on the same rooftop as the Calvin Klein ad | Kate Krupa One lucky person may soon become the owner of the sweat-drenched couch Jeremy Allen White put his butt on in that Calvin Klein ad Last week, Calvin Klein unveiled a sultry underwear ad starring The Bear’s Jeremy Allen White parkouring around a Manhattan rooftop in his bulging white shorts to the tune of “You Don’t Own Me” before collapsing, spent and sweaty, on a couch as

Definition 101

Definition Accounting Pricing Magazine 101

Hotel Owner

JANUARY 12, 2024

With plans well underway for the opening of the Holiday Inn Blackpool in Spring this year, the hotel has officially launched its ‘BeMoreYou’ campaign today to fulfil over 70 positions. Covering everything from managerial positions to front-of-house and housekeeping staff, the campaign aims to attract talented, local individuals who can express their personalities within their role.

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Front of House Housekeeping Training Hospitality Management 98

Hospitality Net

JANUARY 12, 2024

Artificial Intelligence (AI) is evident all around us. It is the next level up of being technology proficient and effective in running a business and or in all sectors of the economy, including education.

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Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

Cost Reduction

Hotel Owner

JANUARY 12, 2024

Harbour Hotel Southampton has announced the appointment of Paul Bayliss MBE as its new general manager. Bayliss brings over three decades of experience in ultra-luxury hospitality throughout the UK to Harbour Hotels. He was the regional general manager at Hotel Brooklyn, where he became a Master Innholder in 2022, and won Greater Manchester Business Person of the Year.

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Hospitality Net

JANUARY 12, 2024

The Ascott Limited (Ascott), a lodging business unit wholly owned by CapitaLand Investment (CLI), today announced the expansion of its award-winning lyf (pronounced ‘life’) brand with eight new property signings, expanding into new resort and city destinations such as Bali, Penang, Sydney and Frankfurt. From a bold vision that took root during its inception as a co-living brand, lyf (or ‘live your freedom’) is riding high on the growing demand for experience-led social living.

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Presentation 97

Hotel Owner

JANUARY 12, 2024

Fragrance UK Luxury Hotel Group is set to open a new Ibis Styles property in Paignton , South Devon, representing a £70m investment in the local area. The 121-room hotel, franchised by Accor and operated by RBH Hospitality, draws inspiration from mythical shorelines and features an all-day dining experience at Deller’s Cafe, offering a blend of British seaside and American diner delights.

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Front of House Housekeeping 98

Hospitality Net

JANUARY 12, 2024

Noble House Hotels and Resorts - a collection of luxury hotels and resorts - proudly announces the completion of an extensive revitalization of Teton Mountain Lodge & Spa, located in Teton Village, Wyoming. Boasting multimillion-dollar transformations to the main lobby, reception area, concierge and retail spaces, a new Black Diamond Bar and the fully renovated award-winning Spur Restaurant & Bar, Teton Mountain Lodge invites locals and vacationers alike to experience this elevated alpine retrea

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Concierge 97

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

Marketing

Hotel Owner

JANUARY 12, 2024

Fragrance UK Luxury Hotel Group has announced it is set to open another hotel in the South Devon town of Paignton, signifying a total investment in the local area to date of £70m. Due to open on 16 January, the new Ibis Styles property is located alongside its sister hotel, the Mercure Hotel Paignton. Both hotels are franchised by Accor group and operated by RBH Hospitality.

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Revenue Hub

JANUARY 12, 2024

Global hotel technology giant, STAAH, has revealed the top channels across its network of 19,000+ properties. NB: This is an article from STAAH Booking.com , Agoda and Traveloka continue to hold the top three positions, bringing in the highest revenue for partner hotels. Expedia and STAAH SwiftBook also remain among the top five distribution channels globally.

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Book Article 98

Hospitality Net

JANUARY 12, 2024

San Francisco, Calif. — Canary Technologies, which is modernizing the hotel tech stack with its award-winning end-to-end Guest Management Platform, won a sweeping eight 2024 HotelTechAwards. In addition to being recognized for a host of solutions, notably Canary was also recognized as the best all-in-one Guest Experience Platform. With Canary’s combined solutions, hoteliers streamline operations, elevate the guest experience and boost revenue.

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Hotel Owner

JANUARY 12, 2024

Green Circle Leisure has secured planning for the development of Allerton Manor Golf Club hotel. In December 2022, Liverpool City Council rejected proposals for a 66-bed hotel above the current Grade II-listed manor house on the site. However, government planning inspector John Braithwaite has now overturned that ruling. The hotel, which forms part of a wider project to transform the Allerton Manor Golf Course will include 66 bedrooms and a spa.

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Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

Marketing

Hospitality Net

JANUARY 12, 2024

Scarlett Hotel Group (Scarlett) and Everwood Hospitality Partners (Everwood) are excited to announce a strategic partnership to leverage their combined resources and deep knowledge of the hospitality investment and management industry. Hotel management is merging under the Scarlett brand while Scarlett principals are joining the Everwood team as principals of the investment practice.

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Revenue Hub

JANUARY 12, 2024

A guest-centric hotel (or a customer-centric operation) prioritizes guest needs and satisfaction over everything else. NB: This is an article from Mews It’s all about creating a personalized experience for guests to exceed their expectations and build customer loyalty. Personalization extends across all touchpoints: customer service, the technology you use, guest feedback and employee training, as well as community.

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Customer Service Concierge Article Training 95

Hospitality Net

JANUARY 12, 2024

Hilton expands Georgia portfolio with first Signia by Hilton property in the state -Atlanta’s largest ground‑up hotel development project in 40 years.

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Revenue Hub

JANUARY 12, 2024

The Super Bowl is not just a sporting event; For restaurant owners and managers, it is a golden opportunity to leverage Super Bowl restaurant marketing to bring in more people to spectate, celebrate, and enjoy some camaraderie and delicious food. NB: This is an article from Tripleseat Subscribe to our weekly newsletter and stay up to date In order to boost revenue and create lasting memories for your patrons, it’s we’ve compiled 12 supercharged Super Bowl restaurant marketing ideas that will not

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Marketing Catering Article Events 93

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As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.