Wed.Oct 18, 2023

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The psychology of colour in hotel spaces

eHotelier

The psychology of colour significantly impacts how guests perceive the world of hotel design. Each colour, when skillfully blended, can evoke strong feelings, create moods, and leave an enduring impression.

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Beckett’s Glebe announces new head chef

Hospitality Magazine

City fringe restaurant Beckett’s has confirmed it the appointment of a new head chef and restaurant manager. The Sydney eatery opened its doors back in 2021, serving classic Euro cuisine in Glebe. And now Julien Ombredane will usher the restaurant into its next chapter as head chef after time at QT Sydney and the InterContinental in Marseille, France.

Magazine 243
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Norfolk castle opens doors to guests for first time

eHotelier

Middleton Castle, a magnificent 600-year-old fortress complete with a water-filled moat and embattled parapets, is the latest jaw-dropping estate to join Europe’s largest property management company ALTIDO.

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Five Ways to Increase Employee Retention with the Next Generation of Chefs

Modern Restaurant Management

Finding employees willing to take on the demanding hard work of a kitchen and retaining those employees has always been a struggle, and it’s time restaurants begin looking at solutions to the problem for the next generation of chefs. This generation, Gen Z, has grown up relentlessly surrounded by technology — whether it's at-school laptops, online gaming, or digital communication, it's here to stay.

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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

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Benefits of centralised control over hotel group operations and role of a multi-property management system

Hotelogix

In today's world, the hospitality industry is fiercely competitive and constantly changing. To maintain a competitive edge, as a hotel group owner, you must continually seek innovative ways to enhance performance and operations. One crucial aspect determining your success is your ability to efficiently manage daily operations across multiple properties in different areas from a central office.

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Wyboston Lakes and Bedford Prison join forces in groundbreaking initiative to unlock opportunities for prison leavers

eHotelier

Wyboston Lakes Resort is proud to announce a groundbreaking partnership with Bedford Prison, aiming to reintegrate prison leavers into the workplace and society at large. This transformative initiative is being conducted in collaboration with New Futures Network, HMPPS’ employment specialists that partner businesses and prisons to fill skills gaps and increase the number of prison leavers securing employment on release.

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Sydney’s Tetsuya’s to remain at current site

Hospitality Magazine

Acclaimed Sydney fine diner Tetsuya’s has extended its stay at its current location on Kent Street until July 2024. The restaurant’s site was sold back in 2018, with Tetsuya’s confirming it would close in August after 22 years. However, the move was pushed with reservations released “beyond August 2023”, via Instagram in a post that confirmed “the reopening of the restaurant at our new location has been delayed” Now, it’s official – Tetstuya&

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Camelback Resort appoints VP of Operations

eHotelier

Camelback Resort, a year-round recreational destination nestled in the Pocono Mountains, has named Terry Bechtold its new vice president of operations. In his new position, Bechtold will oversee and direct all resort departments, including its lodge, housekeeping, front desk, retail, Camelbeach and all recreational activities, including skiing, snowtubing, mountain coaster, summer tubing, ziplines and more.

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Public House Management Group to open Humphrey’s Hotel

Hospitality Magazine

The group behind Paddington’s The Royal Hotel and Glebe’s The Toxeth is opening Humphrey’s Hotel in Sydney’s Hurstville this November. The 350-person venue will feature modern-Australian eatery Hatch, led by Group Executive Chef Scott Greve. Greve comes from roles at Sydney’s 6Head and the Jamie Oliver Group, with Hatch’s culinary direction set to be elevated-meets-approachable with a focus on provenance. “We’ve assembled a strong team and will be using

Magazine 130
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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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Mayfair House Hotel & Garden announces new General Manager, Rhys O’Connell

eHotelier

Bringing more than 20 years of luxury hospitality experience to idyllic South Florida, the Grand Dame of Miami, Mayfair House Hotel & Garden, is pleased to announce the appointment of Rhys O’Connell as General Manager of the newly renovated hotel. O’Connell brings an extensive resume spanning more than two decades with some of the world’s most recognized hotel brands.

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How Effective Hotel Inventory Management Strategies Ensure Smooth Operations

Hotelogix

For any accommodation business to run smoothly, hotel inventory management has to be effective. Its significance not only lies in ensuring your hotel's profitability but also in its potential to optimize revenue generation.  👉When your hotel inventory management functions right, you lay the groundwork for sustained financial growth.

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Omni Hotels & Resorts has officially broken ground on the Omni Pontoque Resort at Punta de Mita

eHotelier

Set to open in Summer 2026, Omni Hotels & Resorts has officially broken ground on Omni Pontoque Resort at Punta de Mita, the brand’s first luxury resort in Mexico. This beachfront resort will feature 244 guest rooms and suites as well as two 4-bedroom villas with sweeping views of the Pacific Ocean. The resort will pay homage to the local culture rooted in the location’s natural surroundings.

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Hotel Reservation System: Their Significance and Impact on Your Business

Hotelogix

A hotel reservation system is far more than a booking tool. It's a comprehensive solution that empowers your hotel to optimize operations, deliver exceptional guest experiences, and thrive in a competitive industry.  As technology continues to reshape the hospitality landscape, the importance of an effective reservation system cannot be overstated—it's the key to unlocking efficiency and excellence in modern hotel management.

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No-Code Technology: The Key to Unlock the Future of Your Business

Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

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InterContinental Lisbon makes a difference during IHG’s “Giving For Good” Month

eHotelier

Making a difference for the community is what drives the entire InterContinental Lisbon team, who came together to help those in need by preparing 1,000 meals in favour of ReFood and raising funds to support children from SOS Children’s Village and the Portuguese Association for Autism (APPDA). “Giving For Good” is the motto of several inspiring and supportive actions that took place at the five-star property for IHG’s philanthropic month.

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View from the Top: An Interview with Shannon McCallum, VP Hotel Ops at Resorts World Las Vegas

Larry Mogelonsky

Calling Shannon McCallum’s career a success is an understatement. As the Vice President of Hotel Operations at Resorts World Las Vegas (RWLV) – which opened in June 2021 as the newest and most technologically advanced casino resort on The Strip – she is responsible for a vast team and even greater number of guests. Yet her career traces back to humble roots in British Columbia, offering an exemplar path that any aspiring hospitality leader can learn from.

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Travel Outlook’s Omnichannel Telephony enhances guest service and reduces hotel labor expense

eHotelier

In a world where seamless communication is paramount for business success, Travel Outlook is now offering an omnichannel telephony system for its hotel clients. This new system will revolutionize the way hotels connect with their guests, offering a unified and consistent communication experience across all channels.

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Tampa, Las Vegas, San Diego leading Q3 U.S. group revenue recovery

Hotel Business

The third quarter of this year shows the top 25 U.S. markets have recovered 99.1% for group business compared to the same time in 2019, according to the Hospitality Group and Business Performance Index from Knowland and Amadeus. Group bookings are calculated using occupancy and average daily rate (ADR.) The index combines event data from Knowland with hotel booking data from Amadeus to give both individual and aggregate views of the key drivers of hotel performance and is updated on a quarterly

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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Crexendo and Nomadix sign strategic distribution agreement

eHotelier

Crexendo, Inc., an award-winning premier provider of cloud communication platform and services, video collaboration, and managed IT services, and ​​Nomadix® Inc​., bringing connected experiences to life, today announced the signing of a strategic distribution agreement.

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In the Dominican Republic, Mamajuana Is a Drink, a Medicine and a Rite of Passage

EATER

Mamajuana, a drink made from rum, wine, honey and macerated botanicals has been a staple in the Dominican Republic for more than a century.

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INTELITY Named Best Guest Experience & Staff Management Platform in the U.S. from LUXlife Hospitality Awards 2023

Hospitality Net

Los Angeles, CA (October 19, 2023) - INTELITY®, provider of hospitality’s leading guest experience and staff management platform, announced it has been recognized as the Best Guest Experience & Staff Management Platform in the U.S. by the 2023 LUXlife Hospitality Awards. This is the second year in a row that INTELITY has earned high recognition from the LUXlife Hospitality Awards program.

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Casual Dining Chains Are Back, Baby

EATER

Why not just go to Olive Garden? | John Greim/LightRocket via Getty Images Once shunned by millennials, “uncool” chains are gearing up for a comeback For years, millennials were blamed for the death of the casual chain restaurant. You know the kinds of places I’m talking about — an Applebee’s, a Longhorn Steakhouse, a Chili’s. The pundits insisted that millennials wanted trendier eats, not a basket of chicken wings and a bottomless Long Island Iced Tea, and you know what?

Pricing 115
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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

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Driftwood Capital secures $115M refinancing for Scottsdale McCormick Ranch

Hotel Business

Driftwood Capital has refinanced the Scottsdale McCormick Ranch, the “first true conference center resort in the country” in Scottsdale, AZ. MetLife Investment Management , the institutional asset management business of MetLife Inc, provided the refinancing loan totaling $115 million. “Driftwood Capital and its affiliates are excited to replace the in-place debt with favorable terms as we near completion of the $40 million transformational renovation and revitalization of the Scottsdale Mc

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The Pastry Chefs Defining Restaurant Dessert Right Now

EATER

Kelly Nam finishes a mugwort maple tiramisu with mugwort tea at New York City’s Joomak Banjum. | Lanna Apisukh These five chefs are pushing pastry forward, making it an especially thrilling time to order dessert Pastry chefs are back. During the pandemic, they were often the first to be cut as restaurants slimmed down operations. This meant that many of the country’s most skilled dessert makers could be found running their own pop-ups and micro-bakeries from home.

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NewcrestImage Acquires Three Courtyard Hotels

Finance & Development : Lodging Magazine

NewcrestImage acquired three Courtyard by Marriott hotels from W.P. Carey. Two properties—Albuquerque International Sunport and Indianapolis International Airport—have already closed, while Chicago O’Hare International Airport is expected to close in early November. “These hotels, with their strategic airport locations in high-traffic markets, offer significant opportunities for growth,” said Mehul Patel, managing partner and CEO of NewcrestImage.

Magazine 105
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Wyndham board responds to Choice acquisition proposal

Hotel Business

Wyndham Hotels & Resorts has revealed that its board of directors unanimously rejected a “highly conditional, unsolicited” stock-and-cash proposal by Choice Hotels International Inc. to acquire all outstanding shares of Wyndham. Wyndham’s board, together with its financial and legal advisors, closely reviewed Choice’s latest proposal with a nominal value of $90 per share, comprised of 45% in stock and 55% in cash and determined that it is not in the best interest of shareholders

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Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.