Mon.Jul 24, 2023

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Steven Sinclair to join Sydney’s Jacksons on George

Hospitality Magazine

The former Icebergs Dining Room and Bar and L’enclume alumni has been announced as head chef for the upcoming venue. Jacksons on George is the first venue from hospitality group DTL Entertainment Group Pty Ltd lead by Creative Director Maurice Terzini and General Manager Michael Broome. The multi-level venue is set to open in spring at the new Sydney Place precinct in Circular Quay.

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Hotel talent management: recruit, develop, retain for success

eHotelier

Here are effective strategies for recruiting top-tier talent quickly, actionable plans for fostering their professional growth, and techniques for encouraging continued service, ensuring a seamless bounce back for your hotel. In a world still recovering from the impact of the pandemic, this dedication to your team isn't just good business practice; it's the path to resilience and growth.

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Revolutionizing Restaurant Supply Chains: The Impact of AI on Transparency, Validation, Verification, and Sustainability

Modern Restaurant Management

Artificial Intelligence (AI) technology has become invaluable in the food industry. It can help improve restaurants’ transparency, validation, verification, and communication, driving key performance indicators (KPIs) like increased customer satisfaction, trust, and loyalty. AI can also improve sustainability within restaurants – and throughout their supply chains – with huge benefits that include waste and carbon emissions reduction, cost savings, and meeting consumer demand.

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Mandarin Oriental exclusive homes unveils the ultimate UK supercar experience

eHotelier

Mandarin Oriental Exclusive Homes, the brand’s hand-picked collection of the world’s most luxurious private vacation homes, operated in collaboration with StayOne, unveils an exciting new experience for their UK properties. Guests are invited to embark on an extraordinary journey, pairing a stay at any Mandarin Oriental Exclusive Home in the UK, with a bespoke supercar tour through the quintessentially British countryside.

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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

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Nomad Group’s Reine & La Rue to open next week

Hospitality Magazine

Bookings are now open for the much-anticipated French-inspired venue in Melbourne which is set to open on 1 August. Reine & La Rue was announced earlier this year in May , and has been coming together at Melbourne’s 189s neo-gothic Melbourne Stock Exchange building. The 150-seat venue will host a main dining space, bar, and the eight-seat speakeasy La Rue which will also serve the main dining menu.

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Why more venues are keeping the kitchen open after hours

Hospitality Magazine

We’ve all been in a position where you lose track of time and the food options dwindle — if not completely disappear. But more venues are catering to those looking for a meal as the clock strikes midnight. In Sydney, Merivale’s Mumu has launched a late-night menu serving up a combination of tasty, familiar eats and options from its usual South-East Asian-influenced offering.

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Wharf Hotels appoints Gerhard Aicher as Area General Manager of Marco Polo Hotels in Hong Kong

eHotelier

Wharf Hotels, the Hong Kong-SAR-based hospitality group, today announced the appointment of Gerhard Aicher as the new Area General Manager of Marco Polo Hotels in Hong Kong, effective 12 June 2023. Reporting to the group’s Vice President, Operations, Gerhard will lead the teams at Marco Polo Hongkong Hotel; Gateway Hotel, Hong Kong and Prince Hotel, Hong Kong in delivering operational excellence and enhancing financial performance.

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Less than one week to go – get your HLS tickets now

Hospitality Magazine

The Hospitality Leaders Summit returns to Melbourne on Monday 31 July and time is running out to secure your tickets to the must-attend event. The industry will once again gather together for a full-day program that will see presentations and panel discussions take place. Mabu Mabu’s Nornie Bero is the 2023 keynote presenter of the summit and will kick off the event with a one-hour session on First Nations food and culture.

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Marriott International announces the 2023 J. Willard Marriott Awards of Excellence Honorees

eHotelier

Today, Marriott International announced the winners of the 2023 J. Willard Marriott Awards of Excellence. Established in 1987 and named after Marriott’s founder, the J. Willard Marriott Awards of Excellence honor the company’s finest associates who represent key characteristics: achievement, character, dedication, effort and perseverance.

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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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Jose Saulog on running three Sydney kitchens

Hospitality Magazine

My interest in hospitality started when my mother took me to a restaurant when I was seven or eight. They made Caesar salad tableside and I had never seen anything like it, I was just amazed. My grandfather also owned and ran a restaurant, so I suppose it’s in my blood. When I first came to Australia from Vancouver, Canada, I worked at Glass Brasserie, Tetsuya’s Restaurant, and Bells at Killcare.

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Is your Country Club’s Career Page Turning Away Talent?

Horizon Hospitality

Believe it or not, ninety-two percent of online job applications go unfinished by candidates. That is a staggering figure for any business trying to keep teams staffed. For industries like country clubs, which already deal with a limited talent pool, it is also problematic. What can clubs do when their career page is losing candidates interest? Focus on the Candidate.

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Fortune Hotels appoints a new Head-Finance

eHotelier

Fortune Hotels, a member of ITC’s hotel group, is pleased to announce the appointment of Sidharth Shah as the company's new Head-Finance.

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With Great Rates Come Great Guest Expectations

Larry Mogelonsky

Even in the back half of 2023, every hotel is still contending with inflation in some way or another, likely passing these costs onto the customer. Thus far, from what the aggregated travel numbers for this year indicate, guests have been fine with the increased rates. But does that mean that your current guests – in what can ostensibly still be described as a rebound year from the pandemic – are happy guests that are ready to come back within a reasonable timeframe?

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No-Code Technology: The Key to Unlock the Future of Your Business

Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

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Race to direct booking success: Unleash a Mario Kart-inspired user journey on your hotel website

eHotelier

Harness the learnings from Mario Kart’s winning formula to provide potential guests with an engaging and personalized website experience.

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RIDE with Red Roof Launches as Brand’s Diversity and Inclusion Platform

Industry Insights Lodging Magazine

COLUMBUS, Ohio—Red Roof launched RIDE with Red Roof, a diversity and inclusion platform for supporting growth and business expansion for hotel owners and franchisees. RIDE will expand and further diversify hotel ownership and entrepreneurial opportunities for underrepresented groups by focusing on the business needs of entrepreneurs, providing access to capital, educational resources, and the connections needed to build a network of industry partners.

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Stay Hospitality selects Mews to automate + enhance growing hotel operations

eHotelier

Mews, the innovative hospitality cloud, has been chosen by Stay Hospitality to automate and enhance their growing hotel operations.

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Best Western Heartland Inn Opens in Mattoon, Illinois

Finance & Development : Lodging Magazine

MATTOON, Illinois—Best Western Hotels & Resorts announced the Best Western Heartland Inn opening in Mattoon, Illinois. The hotel is owned by Manny Patel and features 46 standard guestrooms and 14 suites. The hotel recently underwent a $3.5 million renovation to modernize the style of the property and blend the colors throughout. Guestrooms have also been updated and are equipped with flat-screen televisions, beds, décor, showers, and vanities, in addition to microwaves and mini-fridges.

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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Leveraging AI to Improve Content Promotion Strategies and Boost SEO

Social Hospitality

Content is key for businesses to remain relevant and engaged and connected to their customers. Content promotion strategies are crucial for website success in this digital era. Given the ever-growing competition and relentless evolution of search engine algorithms, you must embrace effective methods to promote your content and enhance your search engine optimization (SEO).

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Burleigh Court Hotel to transform five key business areas

Hotel Owner

Burleigh Court Conference Centre and Hotel, a conference venue hotel located in the East Midlands on Loughborough University’s campus, has partnered with 360 brand and design agency Harrison to revitalise its communal spaces. As part of the deal, Harrison has developed a design which will create five “distinct” spaces, including: A new F&B space, a fit-for-purpose extension, will have capacity to host up to 120 guests as an eating and drinking space.

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Sonder to manage and operate New York City Property

Hospitality Net

Sonder Holdings Inc. (NASDAQ: SOND; "Sonder"), a leading next-generation hospitality company that is redefining the guest experience through technology and design, has partnered with Kalimian Equities to manage and operate the newly constructed property at 139 Orchard as The Merchant.

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Kirkby Lonsdale hotel and bar sold to new owners

Hotel Owner

Plato’s bar, restaurant and rooms in Kirkby Lonsdale have been sold to new owners off a guide price of £995,000, who plan to continue to grow the local institution. The highly regarded Grade II listed property has been sold to Jessica and Tony Randall, alongside Jessica’s mother Kathleen Aziz, who are all moving to the area from the south of England.

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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

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LasoExperience Empowers Hotels with Seamless Integration of Maestro PMS for Enhanced Guest Interactions

Hospitality Net

[CAMBRIDGE, Mass., July 25, 2023] — LasoExperience, a guest-experience SaaS platform that builds meaningful relationships with guests, and Maestro PMS, a web browser based cloud and on-premises all-in-one property-management system for independent hotels, luxury resorts, conference centers, vacation rentals, and multi-property groups, announces an integration partnership that will empower hotels to deliver exceptional guest experiences through personalized and relevant interactions, such as book

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Inhabit, Queen’s Gardens achieves green key sustainability award

Hotel Owner

Inhabit, Queen’s Gardens in Bayswater, London has announced that it has achieved achieved a Green Key Award, the international environmental award. The public areas in the hotel include a plant-heavy, meat-free restaurant from retreat gurus Yeotown. The hotel has water dispensers on each floor, where guests can refill the glass bottles that are available in their room.

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Unveiling the Central Park Suite Collection at the iconic JW Marriott Essex House in New York.

Hospitality Net

JW Marriott Essex House New York today announces the debut of its Central Park Suite Collection, three stunning luxury suites that pay homage to the hotel’s iconic front lawn: Central Park. Designed by Whitespace Interiors, each fully reimagined suite tells a distinct story through design, artwork and other touches inspired by personalities who helped shape the cultural landscape of New York City since the hotel opened 1931.

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Hotel Riviera sold for first time in 50 years for £3.5m

Hotel Owner

Hotel Riviera, an 18th Century seaside hotel in Devon, has been sold to an overseas investor off a guide price of £3.5m, marking the first time the hotel has been sold in half a century. The four-star boutique hotel is located in a prime trading position on the Sidmouth Esplanade. The Grade II listed property features 26 en-suite bedrooms and suites, an AA Two Rosette 85 cover restaurant, regency bar and a function suite.

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Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.