Mon.Sep 11, 2023

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The Mille Club: investing at the half-mille mark

eHotelier

Memorable stays are not a merely a function of expensive capex elements, but rather, the attention to detail that guests can experience at each of the five milestones of the stay.

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Savannah Sexton is putting memories on the menu

Hospitality Magazine

Chef Savannah Sexton has experienced many sides of the multi-faceted industry we call hospitality. From working in hatted fine-dining restaurants to production-oriented pastry kitchens, it’s safe to say Sexton has worn many hats. After spending most of their career in the Sunshine State, Sexton has put down roots in Adelaide and is working for The Big Easy Group.

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BWH Hotels appoints Rod Munro as Managing Director of Operations for Australasia

eHotelier

Leading global hotel brand, BWH Hotels (BWH) is pleased to announce the appointment of Rod Munro to the role of Managing Director of Operations for Australia and New Zealand. Reporting to Vice President, International Operations for Asia Pacific, Olivier Berrivin, Munro will focus on expanding the brand’s presence in the region and leading a new era of growth and success for BWH Hotels.

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Bar Red by Campari pops up at The Dolphin

Hospitality Magazine

Sydney’s The Dolphin Hotel is set to host a one-month pop-up in collaboration with Campari, aptly named Bar Red. The foundational liqueur is taking over the venue from 20 September until 22 October with a Negroni-themed fit-out as well as a drinks list full of ‘Newgronis’ aka riffs on the iconic cocktail. “Campari and Negronis have always been my favourite drink,” says Bars Director Josh Reynolds. “Campari makes the Negroni, nothing can match up.

Magazine 130
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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

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BWH Hotels appoints Rod Munro as Managing Director of Operations for Australasia

eHotelier

Leading global hotel brand, BWH Hotels (BWH) is pleased to announce the appointment of Rod Munro to the role of Managing Director of Operations for Australia and New Zealand. Reporting to Vice President, International Operations for Asia Pacific, Olivier Berrivin, Munro will focus on expanding the brand’s presence in the region and leading a new era of growth and success for BWH Hotels.

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Waramaug announces opening of DoubleTree by Hilton Lansing

eHotelier

Waramaug Hospitality, a privately held investment firm focused on premium-branded select-service and full-service hotels, announced today the opening of the DoubleTree by Hilton Lansing, located in Lansing, Michigan.

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Jacksons on George is now open in Sydney Place

Hospitality Magazine

Five years after closing its doors, Jacksons on George has returned to Sydney’s George Street care of Maurice Terzini and DTL Entertainment Group. It’s been a long time coming for one of the city’s most iconic venues, which has been demolished and rebuilt in Lendlease’s new Sydney Place precinct. The new Jacksons now covers three levels of dining and drinking including an indoor-outdoor Public Bar on the ground floor, Bistro George on the first floor, and the Rooftop bar

Magazine 130
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IHG Hotels & Resorts expands Philadelphia presence with new Holiday Inn opening

eHotelier

IHG Hotels & Resorts (IHG), one of the world’s leading hotel companies, recently celebrated the opening of a new Holiday Inn property in South Philadelphia following a conversion and renovation. Located minutes from Philadelphia International Airport, and within walking distance of the city’s primary sports and entertainment facilities complex (which includes Lincoln Financial Field, Citizens Bank Park and Wells Fargo Center), Holiday Inn Philadelphia Airport – Stadium Area delivers a conven

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Prahran’s Officine Zero to reopen as Officina Gastronomica Italiana

Hospitality Magazine

The much-loved Italian espresso bar and bistro is set to reopen as Officina Gastronomica Italiana this Spring in Melbourne’s Prahan. The site is set to undergo complete renovations and also double in size to host a central bar, coffee, and counter alongside a dining space to take patrons from day to night. Claudio Casoni opened the original Officine Zero in 2014 which has been known for its authentic Italian offering. “When I originally opened Officine Zero in 2014, I always planned

Magazine 130
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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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David Arciniega named Executive Chef at Thompson San Antonio – Riverwalk

eHotelier

Thompson San Antonio - Riverwalk, an award-winning contemporary hotel on the banks of the iconic San Antonio River Walk, today announced the appointment of David Arciniega as Executive Chef. A native of San Antonio, Chef Arciniega has been a member of the hotel's culinary team since he joined as Executive Sous Chef in 2022, responsible for the concept design and execution of all private events.

Events 130
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Who’s Winning Chicken War 2.0? How Generations, Regions, and Households Pick Their Favorites

Modern Restaurant Management

Just when you thought the chicken sandwich war was over, QSRs reignited the battle with new product launches. In late August, Chick-fil-A launched its first-ever chicken sandwich variation. The inventor of the chicken sandwich wasn’t the first to change it up. This year brought new entries from most of the QSR chicken contenders. With clucking back in the news, Revenue Management Solutions (RMS) asked more than 3,000 US consumers how the chicken sandwiches, nuggets and buckets (bone-in chi

Pricing 117
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Xavier Moulin appointed Managing Director at The Joseph, a Luxury Collection Hotel, Nashville

eHotelier

The Joseph, a Luxury Collection Hotel, Nashville, is pleased to announce the appointment of Xavier Moulin as its new Managing Director. With an impressive career in the hospitality industry spanning 25 years and eight countries, Moulin brings a wealth of knowledge and expertise to his new role at the renowned downtown hotel, voted readers' number one favorite hotel in Nashville for two consecutive years in the Travel + Leisure World's Best Awards 2022 and 2023.

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What the Latest Hospitality Design Trends Mean for Hotel Project Managers

Horizon Hospitality

The latest trends in travel have brought sustainability, technology, and wellness to the forefront of every hotel owner’s mind. Not only do these trends demand that daily operations create a personalized guest experience, but physical facilities must also transform. When beginning hotel renovations, new developments, and technology upgrades, what do today’s project managers now need to consider?

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No-Code Technology: The Key to Unlock the Future of Your Business

Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

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UNWTO and G20 launch dashboard to support tourism in advancing the SDGS

eHotelier

UNWTO and India’s G20 Presidency, have joined hands to launch a new tool to advance the contribution of tourism policies and initiatives towards the Sustainable Development Goals (SDGs).

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Crawford Hoying, with Shaner Hotels, adds 14th hotel

Hotel Business

Crawford Hoying has acquired Homewood Suites by Hilton Columbus OSU in partnership with international hotel owner, operator and developer, Shaner Hotel Group. This is the 14th hotel within Crawford Hoying’s portfolio, which now includes more than 1,800 hotel keys. The hotel is located in Upper Arlington and is 10 minutes from downtown Columbus and a two-minute drive from The Ohio State University.

Events 116
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WTTC unveils the power of Retail Tourism

eHotelier

The World Travel & Tourism Council (WTTC) has today launched “Global Retail Tourism: Trends and Insights”, a report set to change the way we think about shopping tourism.

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W Hotels Debuts a Vibrant New Luxury Playground With the Opening of W Macau – Studio City

Hospitality Net

Designed by Zaha Hadid Architects and Featuring Greater China’s First W Sound Suite Recording Studio, W Macau - Studio City Blends the Allure of Old Hollywood with the City’s Magnetism.

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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Whistle for Cloudbeds expands worldwide

eHotelier

Cloudbeds announced the worldwide availability of Whistle for Cloudbeds, the company’s award-winning guest communication platform.

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Waterton launches Outbound Hotels brand

Hotel Business

Waterton , a Chicago-based national real estate investor and operator, has launched its new Outbound Hotels brand, a collection of locally minded hotels offering differentiated lodging options for lifestyle travelers seeking outdoor-inspired experiences in boutique settings. “Outbound Hotels expands the traditional hospitality model,” said David Schwartz, CEO/chairman, Waterton.

Marketing 110
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Unique Direct Booking Perks: The Power of Travel Assistance Insurance

Revfine

Today, as travelers seek a blend of convenience, security, and added value, hoteliers can distinguish themselves by providing incentives that resonate deeply with potential guests. Travel assistance insurance has emerged as a powerful tool that not only sets hotel’s direct channel offerings apart but also empowers guests with peace of mind and solidifies a brand's The post Unique Direct Booking Perks: The Power of Travel Assistance Insurance appeared first on Revfine.com.

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Rotana announces debut in Senegal

Hospitality Net

Rotana announced today its entry into Senegal with Les Zeniths Arjaan by Rotana. The 150-key property in Dakar will be launched under the Arjaan Hotel Apartments by Rotana brand and is expected to be completed by 2026.

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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

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‘We Need to Feed People — Thousands of People’

EATER

Chef Hui has prepared more than 100,000 meals out of Maui’s culinary school kitchen. | Brendan Smith/Chef Hui Weeks after the Maui fires, Hawaiʻi chefs continue to cook for displaced people while trying to keep their own restaurants afloat On the morning of August 8, chef Isaac Bancaco rode his bike to Pacific’o on the Beach, the upscale Pacific Rim restaurant he helmed on Front Street, on Lahaina’s historic waterfront.

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Eight Tips to Boost Food Safety and Mitigate Risks

Lodging Magazine F&B

The hospitality industry works diligently to provide exceptional experiences for each guest, priding themselves on delivering personalized service, a welcoming environment, and high-quality amenities. While those elements are critical to a successful guest experience, hotels must also prioritize food safety by working continuously to mitigate risks and keep guests safe.

Magazine 108
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HSMAI Adrian Awards Best Practice: Hotel Ownership for Women

Hospitality Net

The 2023 Adrian Awards are now open! Take some inspiration from last year’s President Award Winner – Women Own the Room: Wyndham Gives the Keys to Hotel Ownership to Women. Submit your entry for the 2023 Adrian Awards by September 8, 2023.

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Heartwood Collection acquires first pub with rooms

Hotel Owner

Hospitality operator the Heartwood Collection has completed the acquisition of The White Horse, Dorking, a 56-bedroom Grade II listed inn. The new inn marks the group’s first pub with rooms under Heartwood Inns and is all set to open its doors in early 2024. The White Horse will undergo a multi-million pound investment over the coming months that will preserve the historic features of the Grade II listed building whilst also injecting Heartwood’s “signature” style.

Marketing 105
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Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.