Hotelogix

NOVEMBER 9, 2023

Guest expectations in hospitality industry, today, is higher than ever and there are several factors behind this. Technology plays a huge role in making them more aware and connected than before. Delivering on and exceeding customer expectations therefore is paramount to a hotel’s success in increasing customer loyalty. When you can have a large percentage of repeat or loyal customers, it acts as a firm revenue foundation.

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Housekeeping Book Guest Satisfaction Blog 245

Modern Restaurant Management

NOVEMBER 9, 2023

Purchasing commercial ice and refrigeration equipment can be a significant financial burden on your business. The high upfront costs, ongoing maintenance expenses, and potential equipment obsolescence can quickly eat into your budget. However, there is a more cost-effective solution: leasing. Overcoming High Initial Costs One of the primary challenges in purchasing commercial ice and refrigeration equipment is the upfront cost.

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Maintenance Budgeting Training Pricing 197

MEWS

NOVEMBER 9, 2023

Hotel ancillary services allow hoteliers to boost their average daily spending and make each reservation more valuable. Encouraging guests to purchase added services can also improve their experience at your hotel.

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Reservations 130

eHotelier

NOVEMBER 9, 2023

Lošinj Hotels & Villas is delighted to announce the appointment of Sara Brenner as the General Manager of the five-star Small Luxury Hotels of the World member Boutique Hotel Alhambra & The Historic Villason Lošinj Island in Croatia.

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Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

Guest Satisfaction

Lodging Magazine

NOVEMBER 9, 2023

WASHINGTON—A recent increase in U.S. hotel labor costs reflects a normalizing business mix and significant gains in group demand, according to September year-to-date P&L data from CoStar. U.S. Hotel Performance September 2023 YTD Per-Available-Room Metrics (Percentage change from September 2022 YTD)GOPPAR: $75.74 (up 6.2 percent)TRevPAR: $208.34 (up 8.6 percent)EBITDA PAR: $52.95 (up 5.1 percent)LPAR (Labor Costs): $69.36 (up 13.1 percent) “September labor costs were higher than the summer m

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Magazine Marketing 119

Hospitality Net

NOVEMBER 9, 2023

The brand’s first hotel in the region is a tranquil green escape from Singapore’s bustling Orchard Road, with its curated collection of restaurants and bars, signature spa and stunning rooftop pool.

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eHotelier

NOVEMBER 9, 2023

The Stay Hotels Group has won two awards at the Seven Stars Luxury Hospitality and Lifestyle Awards in an award ceremony that took place on 28 October at the Wyndham Grand Crete Mirabello Bay, Greece.

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Lodging Magazine

NOVEMBER 9, 2023

McNeill Investment Group named Annie Mulvanny as its new vice president, investments and asset manager. Mulvanny will contribute to the current expansion of the firm’s investment management platform. KSL Resorts announced the addition of Frank Rodgers as global sales director. Overseeing leisure sales, the wholesale market, consortia, and tour groups, Rodgers will play a role in the company’s overall sales strategy.

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Magazine Marketing 110

eHotelier

NOVEMBER 9, 2023

Hotel supply grew a meager 0.5% in 2022 and is forecasted to grow just 1% on average for the next three years, according to a CBRE June report. Meanwhile, demand is expected to exceed supply with some projections showing demand increased as high as 2%.

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Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

Strategic Planning

Hospitality Net

NOVEMBER 9, 2023

HotelRunner, a leading innovator in travel and hospitality technology, will attend The Phocuswright Conference from November 13 to 16 in Florida. Sponsored by HotelRunner, the premier event will once again bring together the top industry professionals and decision-makers with the theme "You, Me & the Machine".

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Events 110

eHotelier

NOVEMBER 9, 2023

Leading global hotel brand, BWH Hotels (BWH) pledges its commitment to environmental and social responsibility through the launch of its new Earth, People and Community (EPC) initiative. Recognising the importance for the hospitality industry to take the lead on establishing sustainable programs that meet evolving guest expectations, the EPC program offers hotels practical, cost saving solutions to drive sustainable development.

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Revfine

NOVEMBER 9, 2023

In this interview, we speak with Dr. Ravi Mehrotra, the president and co-founder of IDeaS. As the son of an electrical engineer and avid chess player, he became interested in technology and how it can be applied to modeling real-world scenarios to help improve decision-making ability. With his friend Sanjay Nagalia, he The post Interview with President and Co-founder Dr.

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eHotelier

NOVEMBER 9, 2023

The number of destinations offering Digital Nomad Visas has risen significantly over recent years, with almost half now offering visas for at least one year.

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Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

Cost Reduction

Hotel Business

NOVEMBER 9, 2023

Premier , an end-to-end architecture, design, procurement, project management and development firm, has named Aimee Sanborn SVP, adaptive-reuse & mixed-use, spearheading the company’s expansion into the adaptive-reuse and mixed-use segments nationally. The move supports the company’s commitment to supporting developers and existing building owners with the redevelopment of underperforming assets.

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Procurement 105

eHotelier

NOVEMBER 9, 2023

CapitaLand Ascott Trust (CLAS) is divesting two Sydney hotels for $109 million amid continued strong investor activity in the Australian hotel sector.

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Hotel Business

NOVEMBER 9, 2023

Unifocus has been awarded the title of the “World’s Best Workforce Management Solutions Provider” for 2023 by the World Travel Tech Awards. The company is also celebrating its 25th anniversary. “With a quarter-century of pioneering workforce management technology and counting, our commitment to innovation ensures that our tools set the industry benchmark,” said Moneesh Arora, CEO, Unifocus.

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eHotelier

NOVEMBER 9, 2023

BPN Maestro now fully integrated with Oasis PMS to provide a seamless and comprehensive operation data solution for hoteliers - Suppliers - Insights

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Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

Marketing

Hospitality Net

NOVEMBER 9, 2023

There are over 7 million listings worldwide on Airbnb, and every minute, over 100 five-star reviews are submitted to the platform1. But what’s the best way to discover the right accommodation for you if not by starting with the ones that people love the most?

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eHotelier

NOVEMBER 9, 2023

How to save time but at the same time provide a top-notch service. How to be faster but at the same time stand out in front of other brands.

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Hospitality Net

NOVEMBER 9, 2023

We recently sat down with Mehdi Hemici, Chief Loyalty & Ecommerce Officer at Accor, and Ravindra Bhagwanani, Managing Director at Global Flight, to dig a little deeper into the findings in our ‘Hospitality Ahead’ Report published in March. There were some key discussions about the ongoing transformations in loyalty and how we need to adjust these programs to better suit consumer demand.

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eHotelier

NOVEMBER 9, 2023

Radisson Hotel Group made the strategic decision to implement hotelkit as their chosen digital communication platform.

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Communication 130

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Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

Marketing

EATER

NOVEMBER 9, 2023

Jakob Lyman/Eater Eater’s stainless steel cookware collaboration with Heritage Steel is now available for purchase on Amazon Nearly four years ago, as Eater’s restaurant-obsessed editors began to really explore our home kitchens — some of us, admittedly, for the first time ever — Eater at Home was born. The section, devoted to cooking, shopping, and at-home entertaining, celebrates the kitchen as a site of curiosity and the place to recreate some of the most exciting aspects of restaurant dining

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Hotel Business

NOVEMBER 9, 2023

Leaders from hotel brands, ownership and technology groups met at the 2023 Lodging Conference to explore an untapped resource for helping hotels tackle the most intractable challenges in today’s complex operating environment: Finding ways to leverage the power of collaboration across tech disciplines, and between technology providers, hotel owners and managers.

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Hospitality Net

NOVEMBER 9, 2023

Expected to open in summer 2024, Patmos Aktis, a Luxury Collection Resort & Spa, Greece will bring The Luxury Collection to the peaceful island of Patmos.

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Serviced Apartments

NOVEMBER 9, 2023

US: Mid-term housing rental and property management startup , Zeus Living, has reportedly told landlords this week that it is “winding down operations”, according to The Information. In an email that was seen by the online publication, Zeus Living is said to have told landlords that it was “struggling financially” and that it would no longer be able to guarantee payments on homes, at a time when businesses in the real estate tech sector are facing challenges with rising interest rates.

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Property Management Information 98

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As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.