Mon.Nov 13, 2023

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8 hospitality industry trends in 2024 and tips to stay ahead

eHotelier

The hospitality industry has always been at the forefront of adapting to changing trends and customer preferences. As we approach 2024, it’s evident that the industry is on the cusp of significant transformation. Here's how to stay ahead.

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Nikkei restaurant Tunki opens in Adelaide

Hospitality Magazine

Tunki has opened in the former Crusoe’s Restaurant space at West Lakes’ Lakes Resort Hotel in Adelaide. Tunki is the latest venue from Fahey Hotels who are also behind South Australia’s The Bridgeway Hotel and The Maid Hotel. Executive Chef Krish Dutt is leading the kitchen team to serve a showcase of Nikkei cuisine which teams Japanese and Peruvian ingredients and techniques.

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Mastering Overbooking in Hotels: Strategies, Benefits, and Best Practices

Hotelogix

The hospitality industry is well acquainted with the concept of hotel overbooking. Although it is a  common practice in hotel management, it has been a matter of debate particularly because of the complications it brings during peak hours. When refusing customers becomes inevitable due to overbooking, it leads to poor customer experience and a negative brand image.

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Luxury wellness clinic SHA Mexico set to open January 2024

eHotelier

Pioneering wellness brand, SHA has announced the opening of their Mexico outpost in January 2024. This will be the first phase of its global expansion plans with afurther opening set for the Emirates in 2025. Building on the success of its flagship clinic in Spain, the expansion has been developed to reflect the consumer demand to place health and well-being at the forefront of all areas of life – business and personal.

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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

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5 Most Effective Hotel Room Pricing Strategies to Boost Revenue

Hotelogix

Pricing strategies in the hotel industry is one topic that will forever be discussed by hoteliers the world over. After all, there is no magic mantra that is universally approved for hotels to achieve their goals and increase hotel Revenue! That being said, there are some hotel room pricing strategies that have steadily proven to be effective. A combination of different pricing methods can take you a long way in attaining success in the hospitality industry.

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Brick Lane Market to open at Melbourne’s Queen Victoria Market

Hospitality Magazine

The latest venue from Brick Lane Brewing is slated to open at Melbourne’s Queen Victoria Market on 29 November. Located in the former Mercat Cross Hotel site, Brick Lane Market is set to span across a 150-seat terrace, 120-seat dining room, and 16-seat private dining space. “The historic site of the former Mercat Cross Hotel has been transformed into a veritable celebration of beer, highlighting its rightful role in all occasions,” says Brick Lane Brewing Founder and CEO Paul Bowker.

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JOALI BEING welcomes award-winning Chef Bettina Campolucci Bordi for an unforgettable sustainability-driven culinary experience

eHotelier

On the pristine isle of Bodufushi in Raa Atoll, JOALI BEING - is partnering with distinguished plant-based and sustainability-led chef, Bettina Campolucci Bordi of Bettina’s Kitchen, this winter season.

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How Restaurants Can Capitalize on the Rising Brunch Trend

Horizon Hospitality

Restaurant dayparts have shifted noticeably through the entire week, and Saturday brunch is no exception. In fact, Saturday brunch has surpassed Friday lunch as the busiest restaurant hours. If your restaurant hasn’t already started serving brunch, it may be time to consider it. Here are four things to keep in mind when deciding to add brunch to your menu: Focus on Quality over Quantity Presentation Matters Have Fun with Beverages Be Smart About Staffing Focus Your Menu on Quality over Quantity

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Centara Ras Fushi Resort & Spa Maldives shines at the 2023 World Luxury Spa Awards

eHotelier

The idyllic Centara Ras Fushi Resort & Spa Maldives, known for its unparalleled romantic escapes and immersive experiences, has emerged as a triumphant star at the 2023 World Luxury Spa Awards. The resort’s SPA Cenvaree proudly claimed three prestigious awards, marking a significant milestone in this incredible destination’s journey toward excellence in the hospitality industry.

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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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Biting the Hand that Feeds: Processing Fees That Prey on Merchants

Modern Restaurant Management

As point-of-sale (POS) platforms exit the startup stage and developers begin looking for ways to generate increased revenue, many are turning toward processing fees for using their software. These processing fees go all the way up to.99 cents, and are added to orders that exceed a minimum cost. For restaurateurs and businesses across the nation, these fees come as a shock – and an unwelcome one at that.

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Introducing Nonius Voice cloud-native solution

eHotelier

Introducing the Nonius Voice cloud-native solution, providing the robust features of our on-premises solution with the streamlined simplicity of the cloud. Ideal for the modern hotel or group making its move to cloud-based systems.

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Weekender Continues Expansion with Renovation and Rebranded Launch of Two Hotels

Hospitality Net

Weekender today announced the launch of two new, renovated hotel property launches in the Adirondack Mountain region of Upstate NY. Town House Lodge in Lake Placid, NY and Trailhead in Tupper Lake, NY are the newest portfolio additions for the Saratoga Springs, NY - based Weekender. The brand announced the acquisition of these properties last summer, and has spent the last year renovating and reimagining the two new concepts and bringing them to life.

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Coast Hotels announces new franchised property in Burnaby, British Columbia

eHotelier

Coast Hotels Limited, is pleased to announce the opening of its latest franchised property in Burnaby, British Columbia. Coast Metro Vancouver Hotel officially opened its doors to guests on November 07th and is offering a comfortable and convenient stay for travelers visiting Vancouver and the Lower Mainland region.

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No-Code Technology: The Key to Unlock the Future of Your Business

Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

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CLLIX Apartments and Hotels adopts SiteMinder to enhance corporate travel experience, expand revenue streams

SiteMinder

Sydney, Australia – CLLIX Apartments and Hotels, a leading name in the hospitality industry in Australia, is pleased to announce its collaboration with SiteMinder, the name behind the only software platform that unlocks the full revenue potential of hotels, as the group seeks to maximise strengthening business travel volumes. CLLIX has successfully migrated all 16 of its properties onto SiteMinder’s GDS platform, making them readily available and bookable to a broader audience that includes the

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Break Boundaries at the upcoming Hotel Leadership Conference

eHotelier

Anticipation is building as the hospitality industry gears up for the Hotel Leadership Conference 2024, returning to Park Plaza London Riverbank on 15-16 January.

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St. Regis Hotels & Resorts Makes Its Debut in the Kingdom of Saudi Arabia With the Opening of the St. Regis Riyadh

Hospitality Net

Glamorous new address in the heart of Riyadh brings modern design and vanguard spirit to the capitalSt. Regis RiyadhSt. Regis Riyadh - LobbySt. Regis Riyadh - Suite.

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Rethinking restaurant customer engagement, loyalty strategies

Fast Casual

A panel talk on loyalty programs at the recent Fast Casual Executive Summit featured Bob Andersen, president of The Great Greek Mediterranean Grill; Jon Asher, CMO of Nekter Juice Bar; Josh Halpern, CEO at Big Chicken and Sara Kear, CMO at Condado Tacos.

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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Coast Hotels Announces New Franchised Property in Burnaby, BC

Hospitality Net

Coast Hotels Limited, a fully owned subsidiary of APA Hotel Canada, Inc. and one of North America’s fastest-growing and one of Canada’s largest hotel brands, is pleased to announce the opening of its latest franchised property in Burnaby, British Columbia. Coast Metro Vancouver Hotel officially opened its doors to guests on November 07th and is offering a comfortable and convenient stay for travelers visiting Vancouver and the Lower Mainland region.

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CEO’s Guide to Guest-Centric Revenue Management

Revenue Hub

In an era where the guests’ needs and requirements are evolving, hotel CEOs are called upon to pivot from traditional revenue management tactics to a more nuanced guest-centric approach. NB: This is an article from Demand Calendar The key to sustained profitability is an intimate understanding of the guest experience and its direct influence on financial outcomes.

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The Municipal Hotel Liverpool appoints new general manager

Hotel Owner

MGallery UK has announced the appointment of Annie Brown as general manager of The Municipal Hotel Liverpool. A well-known figure in the hotel industry, Brown brings a wealth of almost 20 years of hospitality experience to the job. An Australian native, Brown has a passion for travel and culture both professionally and leisurely. She has had a distinguished career as a hotelier that has taken her from Western Australia to Manchester via London, the Midlands, and Scotland.

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Unleashing Intrapreneurship: Driving Innovation and Change

Hospitality Net

In today’s rapidly evolving business landscape, organizations are increasingly recognizing the importance of fostering innovation and driving change from within. Enter intrapreneurship - a concept that goes beyond traditional innovation strategies and empowers employees to act as entrepreneurs within their organizations. Intrapreneurship is not just about generating innovative ideas; it’s also about creating a culture of entrepreneurship, where individuals can take risks, challenge the status qu

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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

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New boutique hotel launches in York amid £2m refurb

Hotel Owner

A new boutique townhouse hotel, New Holgate, has opened its doors in York, following a £2 million-pound refurbishment. Originally a pair of Grade II listed Victorian townhouses built in 1846, New Holgate has been completely renovated and redesigned, with the vision to create a “home away from home for couples, families and solo travellers”. Acquired late last year by York businessman, Nick Bradley, who has built his career specialising in real estate and hospitality.

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A Look Back at 10 Years of Punch

EATER

Punch is an award-winning media brand dedicated to drinks and drinking culture.

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Today’s news in brief – 13/11/23

Hotel Owner

Daniel Thwaites Group reported a £60.3m turnover for H1, a 4% increase, despite a drop in operating profit from £9.9m to £8.8m attributed to property disposals. The profit from disposals decreased from £1.3m in 2022 to £200k. Operating profit before disposals remained flat at £8.6m, but net debt rose from £61.1m to £70.6m. The hotels and spas segment saw a 2% YoY sales increase and a 5% profit rise.

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Personalization and Data Analytics in the Hospitality Industry: Transforming Guest Experiences

Hospitality Net

In today’s competitive hospitality industry, hotels and resorts are constantly striving to create unique and memorable experiences for their guests. One of the key strategies they employ is the use of data analytics and technology to provide highly personalized services. This approach involves gathering and analyzing guest data to gain insights into their preferences, behaviors, and needs, allowing hotels to tailor their services and offerings accordingly.

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Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.