Customer Service Marketing Pricing Special Events 
Modern Restaurant Management
DECEMBER 10, 2021
While your restaurant may feature a diverse menu, delicious food, a great ambiance, and excellent customer service, you will still struggle to build a customer base without promoting it. The fact is that running a successful restaurant is more than just offering good food and good service. Create a Conversation Trigger.
Revenue Hub
JULY 24, 2023
The worst part is if hotels at the destination start a price war to attract more guests, the results will be lower revenue for all, and no additional guests will travel to the destination because the hotel rooms are cheap. Leverage Local Events : If any local events are happening, hotels can offer special packages tied to these events.
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Revenue Hub
JULY 11, 2023
NB: This is an article from Lybra , one of our Expert Partners Amid a sea of considerations, ranging from efficient staff management and impeccable property upkeep to top-tier customer service, revenue management emerges as a critical linchpin. An RMS often includes features for real-time rate shopping and competitive set benchmarking.
Restaurant Engine
AUGUST 9, 2023
Without it, you will find it difficult to improve and maintain a high level of customer satisfaction. Provide ongoing training, especially in customer service. In addition to the consistency of your food, you want to make sure your staff provides the same high level of customer service with every diner, every day.
Les Roches
DECEMBER 30, 2023
Our programs combine teaching and mentorship from industry leaders with exclusive access to prestigious internships Bachelor of hospitality management Difference between guest services and customer service While guest services and customer service are often used interchangeably, there are subtle differences that separate them.
Les Roches
APRIL 26, 2023
While client and customer are often used interchangeably to describe people and organizations that purchase goods or services, there are some distinct differences between client and customer that everyone in business should know, especially those interested in pursuing hospitality careers. What is a client?
Les Roches
JULY 11, 2023
In this article, we’ll go over the main differences between customers and consumers and how this affects people working in hospitality careers. We’ll also discuss what steps you can take to improve your knowledge of customer service and how to tailor marketing to the consumer or customer you want to engage.
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