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The Digital Revolution, Evolving Consumer Expectations and Other Trends

Modern Restaurant Management

Regulatory Compliance – Staying abreast of evolving food safety regulations remained a persistent challenge in 2023. Restaurants dedicated resources to closely monitor regulatory changes so they could help ensure compliance and mitigate risks.

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Hospitality training: Courses and programs for hotels

SiteMinder

This training covers a wide range of areas including customer service, communication, problem-solving, and operational management. To educate employees on health and safety standards, emergency procedures, and regulatory compliance to ensure a safe environment for guests and staff.

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Food and beverage consultant: what you need to know to start your career

Les Roches

Responsibilities of a food and beverage management consultant include providing companies with the latest information and advice on industry trends, regulatory compliance, customer experience and business model development, marketing strategies, menu design concepts, point-of-sale systems, and more.

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Restaurant Employee Onboarding: How-to and Common Topics

Synergy Suite

While each role within your food service business has very different day-to-day tasks, there are things that everyone should be trained on, regardless of their role. Customer Service and Sales. Customer service and sales protocol goes beyond just what the wait staff accomplishes during a customer visit.

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The Restaurant Training Guide: Why and How to Train Restaurant Staff

Synergy Suite

However, the most common negative results include: Poor Customer Service. The customer suffers the most without a uniform system for the kitchen and the front of the house. Training must outline the ideal customer experience from beginning to end. Guest and Customer Service Principles. Documented.

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The Restaurant Scheduling Guide – How-to, Tips, and Restaurant Scheduling Software

Synergy Suite

What’s the most important prerequisite for running a high-quality food service establishment? Is it customer service? Better Customer Service. Your service is top tier when your employees are satisfied, and your schedule is tight with no gaps or under-staffed shifts. Labor Laws and Compliance.

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Sustainability in business and why it’s key in hospitality

Les Roches

By integrating eco-friendly and socially responsible initiatives into their operations, businesses can unlock various benefits, including: Reducing operating costs Enhancing reputation Boosting investment Regulatory compliance Reducing impact on the environment Attracting eco-conscious customers.