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Hospitality training: Courses and programs for hotels

SiteMinder

This training covers a wide range of areas including customer service, communication, problem-solving, and operational management. To develop effective interpersonal communication skills for better interaction with guests and team members. To enhance cross-departmental communication, ensuring a seamless guest experience.

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Food and beverage consultant: what you need to know to start your career

Les Roches

Responsibilities of a food and beverage management consultant include providing companies with the latest information and advice on industry trends, regulatory compliance, customer experience and business model development, marketing strategies, menu design concepts, point-of-sale systems, and more.

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Restaurant Employee Onboarding: How-to and Common Topics

Synergy Suite

This is also an important step to communicate what your brand is all about and to introduce the culture you are trying to cultivate in your restaurant business. While each role within your food service business has very different day-to-day tasks, there are things that everyone should be trained on, regardless of their role.

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The Restaurant Training Guide: Why and How to Train Restaurant Staff

Synergy Suite

A trained staff not only means happy customers—it also results in higher employee morale. Investing time into training communicates with your staff members that they’re valued, that you expect them to be around awhile, and ensures that everyone is on the same page. . Guest and Customer Service Principles. Documented.

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Sustainability in business and why it’s key in hospitality

Les Roches

By integrating eco-friendly and socially responsible initiatives into their operations, businesses can unlock various benefits, including: Reducing operating costs Enhancing reputation Boosting investment Regulatory compliance Reducing impact on the environment Attracting eco-conscious customers.

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The Restaurant Scheduling Guide – How-to, Tips, and Restaurant Scheduling Software

Synergy Suite

What’s the most important prerequisite for running a high-quality food service establishment? Is it customer service? Better Customer Service. Your service is top tier when your employees are satisfied, and your schedule is tight with no gaps or under-staffed shifts. Labor Laws and Compliance.