Modern Restaurant Management

JANUARY 8, 2024

Robot servers, QR-Code Ordering and Even More Tech!: From robot servers to QR code ordering, the sky's the limit for technology in the restaurant industry. – Chelsea Searan, HR Lead at Instant Financial In 2024, I think restaurants will focus more on utilizing technology to connect with consumers.

Pricing 215

Pricing Catering Training Marketing 215

Lithos POS

DECEMBER 19, 2023

In the front-of-house, he is responsible for customer service, reservations, and the overall dining experience. They manage staff schedules, handle customer inquiries or concerns, and contribute to creating a welcoming atmosphere. Waiters are the person who will directly interact with customers.

Front of House 52

Front of House Scheduling Communication Bookkeeping 52

Synergy Suite

JANUARY 12, 2023

Role-playing exercises: These involve having employees practice their customer service skills by pretending to be a customer or server in a simulated restaurant setting. One of the most important training tools: Restaurant HR Software.

Training 52

Training Information Scheduling Definition 52

Lithos POS

JANUARY 27, 2022

Ensuring Best Customer Service Management of Vendors, Inventory, and Equipment HR Objectives Marketing Planning menu Health and safety standards Managing costs. You can also use a lot of loyalty techniques by understanding your loyal customers. Evaluate quality restaurant service not only based on your menu.

Competitive Analysis 52

Competitive Analysis Server Marketing Training 52

7 Shifts

MAY 31, 2021

Customer Service. Customer service can make or break a guest experience. Customers are more likely to speak about their experiences with others when they're negative, as only about one in four consumers would stay silent about a negative interaction with a business. Service Model.

Server 145

Server Scheduling Portion Control Customer Service 145

7 Shifts

DECEMBER 4, 2020

While most restaurateurs are experts in hospitality and customer service, payroll makes many savvy business owners scratch their heads. Look into legal guides and consult a payroll specialist (lawyer, accountant, HR specialist, or another business owner) to make sure you understand your responsibilities.

Scheduling 148

Scheduling Server Information Accounting 148

Synergy Suite

NOVEMBER 30, 2023

Front-of-House (FOH) Labor: FOH staff includes servers, bartenders, hosts/hostesses, and buspersons who interact directly with customers and provide service. Scheduling and Staffing Efficient scheduling and staffing practices are crucial components of effective labor cost management without compromising customer service.

Portion Control 52

Portion Control Scheduling Pricing Training 52

7 Shifts

SEPTEMBER 19, 2019

Every great restaurant has many parts that contribute to its success: delicious food, excellent customer service, an inviting atmosphere, and competent staff. Customer service: Interact with guests, solve customer complaints, and ensure the service is on point. Strengthen Weak Restaurant Culture.

Scheduling 113

Scheduling Communication Training Customer Service 113

7 Shifts

MAY 15, 2023

While most restaurateurs are experts in hospitality and customer service, payroll makes many savvy business owners scratch their heads. Look into legal guides and consult a payroll specialist (lawyer, accountant, HR specialist, or another business owner) to make sure you understand your responsibilities.

Scheduling 78

Scheduling Document Information Server 78

Modern Restaurant Management

FEBRUARY 18, 2020

In my fiscal and strategic view, restaurant groupings of multiple locations and offerings using one accounting, HR, and legal system will continue to disrupt the industry, AND those single-location restaurant business models struggling to eke out a living. Chatbots , another form of AI, are starting to make strides in customer service.

Catering 215

Catering Marketing Customer Service Front of House 215

The Restaurant Times

NOVEMBER 30, 2020

With several categories of personnel required in a restaurant business such as managers, cooks, servers, dishwashers, hosts, etc., Hiring an entire HR team for a single standalone restaurant may cost you a lot. The success of a restaurant primarily depends on the customer service you provide.

Training 59

Training Menu Planning Marketing Server 59