Modern Restaurant Management
JANUARY 13, 2022
Provide Customer Service Training. There is a direct correlation between customer service level and staff training. You will then have a capable team that consistently delivers unbeatable levels of customer service. Tablets to manage restaurant bookings for maitre d' or front-of-house staff.
Restaurant Engine
AUGUST 25, 2021
In addition, you can also manage delivery and pickup orders which ensures you’re meeting the needs of your customers. Additional features of Square include: Management of your front of house with order entry, seating, mapping of tables, and more. Additional management for the back of the house including menu management.
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7 Shifts
NOVEMBER 17, 2020
For example, if an employee isn't aware that they need to improve their customer service skills, then an evaluation form can be used to open a discussion about sharpening them. Feedback from customers about the employee: Does this person get compliments on comment cards, or have they been called out by angry customers in Yelp reviews?
Modern Restaurant Management
DECEMBER 28, 2020
I think that guests will be choosy with where they go out in the future, and concepts that provide an authentic and safe experience will definitely have the edge. Most definitely. About two-thirds of those stated they would continue using these services even if restrictions are lifted. Curbside and takeout is here to stay.
Synergy Suite
MARCH 14, 2023
For any full-service or specialty restaurant business, front-of-house table management has to be one of the most important things to get right. Even before any customers walk through the door, ensuring a smooth, efficient, and easy process is of paramount importance to the overall customer experience.
Modern Restaurant Management
DECEMBER 19, 2023
As guests gravitate towards digital for control and convenience and operators sought to improve operational efficiencies, brands realized the importance of implementing technology both back- and front-of-house in an effort to do more with less and make every guest feel like a regular.
Synergy Suite
APRIL 24, 2023
By reducing phone orders and manual entry, restaurant staff can focus more on food preparation and customer service. Additionally, online ordering systems enable restaurants to cater to a larger customer base, including busy individuals who prefer the convenience of ordering from their computers or mobile devices.
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