Modern Restaurant Management

FEBRUARY 13, 2024

Many of the categories disclosed in an Item 7 can change over time based on a number of factors, such as negotiated system pricing with required or preferred vendors, additional fees imposed by the franchisor, updated construction requirements (square footage, design/décor, materials, etc.),

Document 186

Document Presentation Information Customer Service 186

NV Hotels

OCTOBER 24, 2023

In today’s hospitality landscape, every guest has high expectations when booking a stay – exceptional customer service, competitive prices, and, most importantly, reliable high-speed internet. It’s safe to say that guests are more likely to gripe about poor Wi-Fi than delayed room service or check-in hassles.

Guest Satisfaction 52

Guest Satisfaction Customer Service Pricing Book 52

Modern Restaurant Management

NOVEMBER 6, 2023

It fluctuates daily, driven by factors such as local events, traffic and construction, and weather conditions. When employees don’t feel like their job is a burden, they’re going to be more engaged and willing to provide better customer service. #3:

Scheduling 200

Scheduling Budgeting Training Customer Service 200

Hotel Business

DECEMBER 7, 2023

A global brand delivers on the benefits of an established loyalty program; global sales and marketing teams; proven technology, connectivity and distribution; and customer service. On the hotel side, partnering with a brand can provide extra infrastructure to help bolster the success of independent hotels.

Catering 104

Catering Marketing Book Customer Service 104

Hotel Business

AUGUST 15, 2023

The newly constructed Best Western San Bernardino is owned by Greens LLC and features 44 guestrooms with flat-screen televisions, microwaves and mini-fridges. Amenities include daily complimentary hot breakfast, a fitness center, a business center and free wireless internet.

Customer Service 52

Customer Service Events 52

Revenue Hub

SEPTEMBER 20, 2023

This leads to a few key points: Customers construct frames of reference in their heads when making decisions. brand, design, amazing experience, etc… Last but not least, the above means that once customers have agreed to spend a certain amount of money, getting to pay more is easy. But they are not.

Pricing 87

Pricing Article Book Events 87

Modern Restaurant Management

AUGUST 31, 2021

For curbside implementation, brands that dedicate customer care resources to solving problems and answering questions will thrive. Restaurants should keep the line of digital communication asynchronous, through clearly conveying how, where, and when customers can pick up their food.

Communication 190

Communication Reservations Server Customer Service 190

Revenue Hub

MAY 16, 2023

According to research, 86% of customers say that good customer service turns one-time clients into long-term brand champions. This means that by communicating with your guests in the right way before they arrive at your hotel, you have the potential to turn them into loyal customers who will return time and time again.

Communication 84

Communication Information Customer Service Events 84

Les Roches

MARCH 22, 2023

Project managers are typically focused on managing a wide range of projects, including construction projects and product launches, and are tasked with ensuring the project is completed on time, within budget, and to the required quality standards. So, what does a project manager do , and is it similar to an event planner?

Events 52

Events Budgeting Vendor Management Communication 52

Restaurant Engine

SEPTEMBER 9, 2020

You also work hard training your staff, and you work diligently to provide the best customer service possible. By talking to your staff, you can offer constructive criticism. You can also take the opportunity to provide extra customer service training to your team. You get great reviews on a regular basis.

Customer Service 69

Customer Service Training Blog Article 69

Restaurant Engine

JULY 8, 2020

Create an engaged team and watch them provide better customer service. Provide not only positive feedback but constructive ideas to improve their workflow. Give your team a strong foundation, continue with ongoing training (especially in the customer service arena), and you’ll have a more engaged employee pool.

Training 59

Training Customer Service Blog Communication 59

The Restaurant Times

SEPTEMBER 22, 2021

Here’s How To Do Customer Segmentation Right — And What You Should Next . Businesses use customer segmentation strategies to build more successful marketing tactics. Here is how you can segment your customers and have the best results: . Your Service Matters . So service matters. Source: Local Measure.

Marketing 52

Marketing Customer Service Communication Pricing 52

The Restaurant Times

DECEMBER 28, 2020

While attracting new customers is vital for a restaurant business, it should never be done at the cost of old ones. Therefore, we have compiled a list of useful tips that can work as basic rules for retaining customers in the UAE restaurant space. . Outstanding Customer Service. Constructive Use of CRM.

Training 98

Training Pricing Information Marketing 98

The Restaurant Times

OCTOBER 9, 2020

If your restaurant has a comprehensive and well-constructed manual, it will be easier for them to understand what is expected of them and the protocols and guidelines they should follow. A restaurant operations manual clearly defines the standard for dealing with customers queries regarding promotions, follow-up, refunds, etc.

Document 40

Document Training Customer Service Information 40

Modern Restaurant Management

FEBRUARY 18, 2020

We’re going to see companies come to market with the ability to tap into their security systems and use facial recognition and audio, enabling them to: Identify customers and attach them to loyalty programs. Verify cashiers are saying the right things at the register, upselling and providing appropriate customer service.

Marketing 214

Marketing Catering Customer Service Front of House 214

The Restaurant Times

DECEMBER 22, 2021

If you are constructing a new spot, ensure that it is a business-zoned area, and submit the spot’s blueprints to the Department of Buildings. . After deciding a location for your business, you must get zoning permits.

Customer Service 52

Customer Service Scheduling Catering Presentation 52

Modern Restaurant Management

AUGUST 19, 2020

Artificial Intelligence bots manage customer service interactions, asking clarifying questions to gather the necessary details. Digitizing your customer engagement will be critical to retaining current customers and capturing consumer loyalty. ?Digitizing Voice-activated apps allow you to order without touching anything.

Budgeting 226

Budgeting Health & Safety Sanitation POS Systems 226

Modern Restaurant Management

DECEMBER 3, 2020

"ezCater's platform provides effortless online ordering and exceptional customer service." "Catering orders are moving online faster than ever and it's critical to Subway's growth plan to be where their customers are. Spreading the Spirit of BBQ. This year for Giving Tuesday (Dec. Thankful Thursdays.

Catering 162

Catering Marketing Multi-Unit Operations Events 162

Les Roches

JANUARY 11, 2024

With some types of sustainable tourism such as ‘soft tourism’, all can benefit from a more mindful approach towards their surroundings while still enjoying excellent customer service. Some travelers are attracted by nature offers in ecotourism, while others immerse themselves in community life and rural or ethno-tourism (see below).

Travel and Tourism 52

Travel and Tourism Catering Sanitation Information 52

Les Roches

DECEMBER 8, 2022

So whether you’re working in hospitality welcoming and entertaining guests, or in customer service, successfully managing a team is vital to achieving your goals. They demonstrate trust while providing support and offer constructive feedback while dishing out plenty of praise. A visionary manager avoids micromanaging.

Hospitality Management 52

Hospitality Management Travel and Tourism Communication Definition 52

7 Shifts

FEBRUARY 22, 2021

Recommended Reading: Simple Customer Retention Strategy for Restaurants 5. Collect customer feedback Members of your loyalty program are often repeat customers or brand advocates. This makes them the best sources of constructive feedback for your business. On a scale of 1 to 10, how would you rate our customer service?

Information 78

Information Training Marketing Customer Service 78

Xotels

SEPTEMBER 7, 2023

Access to Industry Insights and Expertise: the right partner will provide a team that comprises of seasoned professionals skilled in various disciplines, from operations and revenue management to marketing and customer service. This breadth of knowledge infuses fresh perspectives.

Communication 52

Communication Marketing Information Article 52

Xotels

SEPTEMBER 7, 2023

Access to Industry Insights and Expertise: the right partner will provide a team that comprises of seasoned professionals skilled in various disciplines, from operations and revenue management to marketing and customer service. This breadth of knowledge infuses fresh perspectives.

Communication 52

Communication Marketing Information Article 52

The Restaurant Times

MAY 30, 2021

For instance, you might need an accountant for keeping track of your finances, an attorney for legal purposes, an architect for construction purposes, a PR and marketing executive to promote your business and get sponsorships, suppliers and vendors, etc. From staff management to customer service, this section covers it all. .

Organizational Planning 52

Organizational Planning Information Marketing Procurement 52

Modern Restaurant Management

AUGUST 11, 2021

. “Starting from the bottom and having worked my way to the top, I have come to understand every facet of the industry and have learned that customer satisfaction always comes first. Curry Up Now is beginning construction on its first location in the Dallas area in the Grandscape mixed-use retail space, located in The Colony, Texas.

Marketing 179

Marketing Events Training Front of House 179

Modern Restaurant Management

JANUARY 17, 2020

In his new role, Tipton oversees multiple departments including Franchise Sales & Development, Real Estate, Café Design & Construction, Café Operations, and many more. Dog Haus’ virtual restaurant strategy is securing the brand’s place at the forefront of today’s customer service model.

Multi-Unit Operations 131

Multi-Unit Operations Marketing Customer Service Strategic Planning 131

OpenTable

OCTOBER 20, 2023

Customer service skills should be a key focus , as should teamwork and communication. Investing in your team’s development improves service immeasurably while also fostering loyalty and reducing the need for frequent rehiring and retraining. Are the waitstaff and bartenders delivering top-level service?

POS Systems 52

POS Systems Budgeting Reservations Front of House 52

SiteMinder

DECEMBER 7, 2023

What’s next in service for the hospitality industry, a culture of care Speaker: Jan Smith Talk duration: 16 minutes Maintaining a consistently high level of customer service is one of the most important considerations for a hospitality business. Creating constructive work conditions will help manage this.

Blog 59

Blog Travel and Tourism Events Download 59

Modern Restaurant Management

JUNE 17, 2021

Construction is expected to take place throughout the summer, with a potential opening date in late August. I’m looking forward to serving high-quality Flavored Crust pizzas with a side of excellent customer service to the Denver community.”

Marketing 170

Marketing Definition Catering Bookkeeping 170

Modern Restaurant Management

JUNE 24, 2020

The stress impacts customer service and availability due to working multiple jobs and attrition. Easier to install and maintain than wall-mounted options, the countertop stands are constructed from anodized aluminum, which can help to minimize surface pathogen collection.

Sanitation 214

Sanitation Information Marketing Server 214

Modern Restaurant Management

OCTOBER 4, 2021

“It’s about making quick service restaurant jobs easier so existing workers have the bandwidth to provide excellent customer service at those points where people are needed. Automation can improve the overall employee experience, which can lead to better retention.”

Download 169

Download Pricing Marketing Communication 169

Modern Restaurant Management

DECEMBER 12, 2019

Two additional cafes are under construction and slated to open in early 2020 in Highlands Ranch and Littleton. Angela will manage the day-to-day operations for the micro-winery, overseeing customer service, marketing initiatives and F&B management.

Book 106

Book Marketing Training Pricing 106

Modern Restaurant Management

NOVEMBER 20, 2019

There are currently 25 restaurants sold and in development that will open over the next five years, two currently open in Fort Lauderdale and Wesley Chapel, and four under construction in Orlando, Tallahassee, Kendall, and Kissimmee. Hayja’s 25-year career began in the hospitality sector, eventually transitioning to finance in U.S.

L&D 101

L&D Marketing Multi-Unit Operations Accounting 101