Hotel Business

APRIL 4, 2024

There are so many great stories about people who started as doormen or in housekeeping. At the 2024 AAHOA Convention & Trade Show at the Orange County Convention Center in Orlando, brand leaders took to the stage during the first General Session to discuss the issues affecting the hotel industry. We have to tell those stories.”

Concierge 111

Concierge Housekeeping Presentation Information 111

InnQuest

SEPTEMBER 12, 2023

It encompasses tasks such as front office operations, housekeeping, food and beverage services, maintenance, sales, marketing and financial management. It handles guest reservations, check-in/check-out processes, and room assignments and provides concierge services.

Maintenance 220

Maintenance Guest Satisfaction POS Systems Housekeeping 220

Serviced Apartments

NOVEMBER 3, 2023

Utilities and housekeeping services are included, alongside 24/7 concierge and community amenities. All accommodation at WaterWalk offers fully equipped kitchens with full-size appliances, an in-room washer and dryer, storage space, and a living area.

Book 52

Book Concierge Housekeeping 52

Hotel Owner

DECEMBER 8, 2022

The property also operates a concierge service to “deliver on every guest’s individual requirements, no matter how unique”. . As well as self-catering amenities there is also the option to be serviced with a breakfast hamper delivered to your door, while a housekeeping service is also on hand. .

Catering 105

Catering Concierge Housekeeping 105

SiteMinder

OCTOBER 11, 2022

Duties include training and managing various other hotel front desk positions such as receptionists and concierge. The concierge’s job is to greet guests and assist with queries. A reservation agent is similar to a concierge but their duties are limited to making reservations for guests. Housekeeping positions in a hotel.

Maintenance 72

Maintenance Concierge Front of House Budgeting 72

Larry Mogelonsky

OCTOBER 25, 2023

Because guests need to contact our Barbie Concierge to inquire about availability for the Barbie Dream Suite, we quickly felt the enthusiasm and were able to measure the demand for this new hotel offer. How much extra work does it take housekeeping staff to maintain? What is the guest response? Has demand exceeded the supply?

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Housekeeping Concierge Catering Reservations 100

eZee Absolute

AUGUST 29, 2023

With countless operations starting from housekeeping to revenue management, hoteliering is a hectic task and the essence of perfection is often lost. You can schedule housekeeping services based on guest arrivals, departures, and special requests. The hospitality industry is ever-changing. This is where hotel improvement ideas come in.

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Housekeeping Training Guest Services Communication 91

Mary Gostelow

JANUARY 9, 2024

Call housekeeping. Reception and concierge desks became bars. It turned out to be a cheeseburger with fortunately not too much cheese and excellent beef. An appetizer of Moroccan salads brought no less than eight dishes, and entertainment was memorable. Unable to draw the manual drapes. Unable to draw the manual drapes.

Concierge 52

Concierge Housekeeping 52

InnQuest

SEPTEMBER 13, 2022

Automated check-in and check-out kiosks, robot room service attendants and digital concierges are some of the ways that hotels are looking to cut costs and improve customer service. Automated housekeeping processes. Hotel housekeeping management systems work by tracking the status of each room in the hotel. Digital folders.

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Housekeeping Book Guest Satisfaction Information 130

Serviced Apartments

MAY 30, 2023

Services such as a concierge, food and beverage room service and housekeeping, among others, will be included. One-bedroom apartments range from 670-1,275 square feet at a starting price of AED 958,000. The two-bedroom apartments range between 1,130-1,465 square feet at a starting price of AED 1,443,000.

Concierge 52

Concierge Housekeeping Pricing Property Management 52

Mary Gostelow

DECEMBER 15, 2023

The winners?

Concierge 98

Concierge Housekeeping Communication Information 98

Hotel Business

SEPTEMBER 12, 2023

Guests can take advantage of the quick and easy mobile check-in and checkout, in addition to the mobile room key and guest app that can handle requests such as housekeeping, valet car service, onsite reservations, food hall takeout and more.

Concierge 64

Concierge Housekeeping Reservations Events 64

Serviced Apartments

JANUARY 27, 2023

Claiming to be the first luxury hospitality brand to offer fully furnished leases with all utilities included, along with its dedicated concierge service and guest support, onefinestay’s new collection will be the first of its kind in the Big Apple.

Concierge 52

Concierge Housekeeping Catering Marketing 52

Hotel Owner

JUNE 19, 2023

Reception staff will be needed to offer the concierge services guests will expect from hotels. Cleaning and housekeeping will also need to be outsourced for the duration of the operation to meet the required quality standards, with weekly turnovers for stays over seven days.

Concierge 105

Concierge Housekeeping Maintenance Book 105

SiteMinder

OCTOBER 11, 2022

For hotels with concierge services, there should ideally be a separate space to avoid long queues and overcrowding. Housekeeping department. The housekeeping department is in charge of cleaning all areas of the hotel. Hotel housekeeping jobs. Room attendant or housekeeper. Hotel housekeeping functions.

Front of House 59

Front of House Housekeeping Maintenance Back of House 59

Hotel Business

SEPTEMBER 28, 2023

Among the services provided will be owner relations and services, accounting and financial services, guest/concierge services, front desk and amenity management, maintenance and capital project oversight, marketing, distribution and pricing, housekeeping and procurement.

Resort Management 99

Resort Management Procurement Concierge Housekeeping 99

eZee Absolute

NOVEMBER 8, 2023

Maintenance and Housekeeping: Maintenance teams benefit from real-time data through IoT integration for hotel sensors. Housekeeping can also benefit from IoT-connected rooms, knowing when guests have checked out and rooms are ready for cleaning, enhancing efficiency.

Guest Services 66

Guest Services Guest Satisfaction Concierge Housekeeping 66

Les Roches

OCTOBER 30, 2023

Unparalleled convenience: Voice commands and smart room features offer convenience for guests, along with virtual concierge services to help them access what they need, when they need it. This same app can let guests order food or seek concierge services, all of which are automated.

Concierge 52

Concierge Travel and Tourism Information Catering 52

Hotel Owner

NOVEMBER 24, 2022

I started as a porter in South Africa, which was followed by concierge roles doing a lot of special events and special projects, such as million-dollar golf. We were asking ourselves how best to make it easier for housekeeping, too. How did your career in hotels begin and what makes you stay in this industry? .

Training 102

Training Concierge Special Events Housekeeping 102

Les Roches

DECEMBER 30, 2023

This involves several key aspects: Check-in and check-out : smooth and efficient check-in and check-out processes are crucial to making guests feel valued and at ease Concierge services: hotels frequently offer concierge services to help guests with reservations, travel arrangements and local recommendations Room amenities and housekeeping : these (..)

Guest Services 95

Guest Services Concierge Definition Customer Service 95

Les Roches

DECEMBER 27, 2023

This involves several key aspects: Check-in and check-out : smooth and efficient check-in and check-out processes are crucial to making guests feel valued and at ease Concierge services: hotels frequently offer concierge services to help guests with reservations, travel arrangements and local recommendations Room amenities and housekeeping : these (..)

Guest Services 52

Guest Services Definition Customer Service Concierge 52

Les Roches

AUGUST 10, 2023

Some of the common back-of-house positions you may find include: Food and beverage manager Chef Sous chef Line cook Pastry chef Purchasing manager Housekeeping staff Facilities manager Maintenance technician Sales and marketing Finance and revenue management What skills are required for back-of-house roles? Hospitality is wonderfully varied.

Travel and Tourism 52

Travel and Tourism Front of House Back of House Hospitality Management 52

InnQuest

OCTOBER 31, 2022

A few examples of IoT in action are: IoT detectors may be put in rooms to notify housekeeping when a visitor leaves their room. Almost every aspect of hotel operations stands to benefit from IoT.

Property Management 221

Property Management Communication Book Information 221

SiteMinder

OCTOBER 10, 2022

Depending on the size and structure of your hotel, you may have a receptionist, concierge, reservation agent or all of the above. Although the roles vary, what you ask at a hotel receptionist interview will be similar to concierge job interview questions. Hotel housekeeping interview questions.

Housekeeping 52

Housekeeping Customer Service Communication Concierge 52

Les Roches

JULY 11, 2023

Food and beverage manager : working within food and beverage management can include overseeing a team of chefs, stock inventory and employee scheduling Restaurant manager: supervising operations in the kitchen and ensuring the restaurant complies with health, safety and quality assurance Sales and marketing director: this role includes managing a (..)

Maintenance 40

Maintenance Concierge Communication Housekeeping 40

Les Roches

OCTOBER 10, 2023

These include: Hospitality manager Hotel management Resort management Event management Back-of-house and housekeeping management Food and beverage director Careers in luxury hospitality Revenue and finance management. Luxury services and personal concierge There are plenty of prestigious hospitality job opportunities in the luxury sector.

Travel and Tourism 52

Travel and Tourism Hospitality Management Concierge Training 52

Metasphere

AUGUST 27, 2022

A hotel chatbot serves as a modern-day equivalent of a concierge and is one of the newest innovations in hotel technology. Chatbots can perform various functions, including responding to various queries, handling room service and housekeeping orders, and digitalizing the check-in and check-out process.

Customer Service 52

Customer Service Communication Housekeeping Book 52

Les Roches

MARCH 23, 2023

More focus on hospitality: Hotels can offer more hospitality services, including food and drink options, concierge support, and more. These can include restaurants, bars, ballrooms, and additional services such as laundry or concierge assistance. Daily housekeeping : At hotels, guests can have their rooms cleaned daily.

Travel and Tourism 52

Travel and Tourism Concierge Pricing Catering 52

Smart Brief Hospitality

NOVEMBER 20, 2020

Other locations are taking advantage of cloud-based housekeeping systems to manage cleanliness and ensure guidelines and requirements are followed. Tech will also enable remote concierge services, including food and drink orders through mobile apps. Bots, meanwhile, provide contactless deliveries and check-in and check-out services.

POS Systems 52

POS Systems Concierge Communication Housekeeping 52

eZee Absolute

AUGUST 16, 2022

For example, there are times when the housekeeping department might need some help from the concierge department. And in that case, the concierge department should be able to step in and offer support. And this is why you have to enable your employees to work in collaboration with different departments whenever needed.

Concierge 52

Concierge Blog Housekeeping Accounting 52

Hotel Business

FEBRUARY 26, 2024

By detecting emerging trends and opportunities across guest comments, the platform identifies areas needing improvement—from housekeeping issues to food and beverage complaints—and directs these directly to department leaders so they can take targeted action to exceed guest expectations.

Concierge 111

Concierge Housekeeping Maintenance Pricing 111

Smart Brief Hospitality

NOVEMBER 20, 2020

Other locations are taking advantage of cloud-based housekeeping systems to manage cleanliness and ensure guidelines and requirements are followed. Tech will also enable remote concierge services, including food and drink orders through mobile apps. Bots, meanwhile, provide contactless deliveries and check-in and check-out services.

POS Systems 52

POS Systems Concierge Communication Housekeeping 52

Les Roches

JULY 21, 2023

In the hospitality industry, these include: Guest relations manager Front office manager Accommodation manager Food and beverage manager Banquet manager Concierge manager Event planning manager Hotel revenue manager Operations manager Housekeeping manager Restaurant manager Spa manager Tour manager Conclusion From improving customer retention to increasing (..)

Customer Service 52

Customer Service Communication Training Hospitality Management 52

Les Roches

JUNE 7, 2023

Here are a few examples of customer service in the hospitality industry, specifically hotel management : Warm welcome : Greeting guests when they arrive and helping them with their luggage Room service : Providing high-quality room service, including delivering food and drinks to rooms on time and ensuring it meets guests’ expectations Concierge (..)

Customer Service 88

Customer Service Training Information Communication 88

Xotels

NOVEMBER 23, 2023

From front-of-house functions like guest reception and concierge services to back-of-house operations like finance, and marketing, every facet of a hotel’s functioning falls under the umbrella of hotel management. The front of the house encompasses guest-facing roles such as receptionists, servers, housekeepers, and concierge.

Housekeeping 40

Housekeeping Maintenance Article Concierge 40

Xotels

NOVEMBER 23, 2023

From front-of-house functions like guest reception and concierge services to back-of-house operations like finance, and marketing, every facet of a hotel’s functioning falls under the umbrella of hotel management. The front of the house encompasses guest-facing roles such as receptionists, servers, housekeepers, and concierge.

Housekeeping 40

Housekeeping Maintenance Article Concierge 40

Revenue Hub

APRIL 5, 2023

1 Many hospitality workers reevaluated their career paths and work-life balance as they braved the pandemic—since then, these labor pools have shed their concierge badges and room service trolleys for jobs that offer more flexibility or higher pay, such as retail, e-commerce, or warehousing.

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Concierge Article Housekeeping Presentation 82