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Everything You Need To Know About Hotel Operations Management

InnQuest

It encompasses tasks such as front office operations, housekeeping, food and beverage services, maintenance, sales, marketing and financial management. It handles guest reservations, check-in/check-out processes, and room assignments and provides concierge services.

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Diverse careers in hospitality and tourism: match your talents

Les Roches

What are back-of-house positions? Summary Whether you’re interested in working front-of-house with customers or prefer to be back of house, the career options in hospitality and tourism are vast. Hospitality is wonderfully varied.

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A comprehensive overview of job positions within a hotel

SiteMinder

Duties include training and managing various other hotel front desk positions such as receptionists and concierge. The concierge’s job is to greet guests and assist with queries. A reservation agent is similar to a concierge but their duties are limited to making reservations for guests. Front of house manager.

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A guide to hotel departments, operational areas and building functions

SiteMinder

Job titles and roles within the front of house department vary depending on the size and type of hotel. However, some of the positions you might expect to find at front of house can include: Receptionist. Hotel manager (or front of house manager). Assistant hotel manager (or assistant front of house manager). Making beds.

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High paying jobs in hospitality: what to expect and how to prepare yourself

Les Roches

These include: Hospitality manager Hotel management Resort management Event management Back-of-house and housekeeping management Food and beverage director Careers in luxury hospitality Revenue and finance management. We’ll look in more detail at some of these later in the article.

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Hyper Nimbus launches AI-powered HMS

Hotel Business

By detecting emerging trends and opportunities across guest comments, the platform identifies areas needing improvement—from housekeeping issues to food and beverage complaints—and directs these directly to department leaders so they can take targeted action to exceed guest expectations.

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What is Hotel Management?

Xotels

From front-of-house functions like guest reception and concierge services to back-of-house operations like finance, and marketing, every facet of a hotel’s functioning falls under the umbrella of hotel management. Utilise sales techniques to present options and alternatives to guests.