InnQuest

SEPTEMBER 12, 2023

From the moment a guest walks through the doors until their departure, every aspect of their stay is carefully curated through the lenses of hotel operating systems and the adept oversight of a hotel operations manager. It handles guest reservations, check-in/check-out processes, and room assignments and provides concierge services.

Maintenance 220

Maintenance Guest Satisfaction POS Systems Housekeeping 220

InnQuest

SEPTEMBER 13, 2022

The public has grown to expect contactless services due to the pandemic and guests’ expectations have changed forever after experiencing the convenience and consistent service that automation brings. roomMaster Anywhere is an easy to use, all-in-one, pure cloud reservations software solution for hotels, motels, and guesthouses.

Housekeeping 130

Housekeeping Book Guest Satisfaction Information 130

eZee Absolute

AUGUST 29, 2023

One such software your property needs is a cloud-based Property Management System (PMS). It enables seamless reservation management, guest check-ins, and check-outs, reducing wait times and ensuring a smooth flow of guests through the property. Let me get that for you.

Housekeeping 91

Housekeeping Training Guest Services Communication 91

SiteMinder

OCTOBER 11, 2022

Hotel manager (or front of house manager). Assistant hotel manager (or assistant front of house manager). Night duty manager (or night auditor). Customer service is the main purpose of these roles, so the department must be designed in a way that allows for easy and comfortable customer interaction.

Front of House 59

Front of House Housekeeping Maintenance Back of House 59

SiteMinder

NOVEMBER 22, 2023

Facebook has ‘M’, Amazon has ‘Alexa’, Apple has created ‘Viv’ in addition to Siri, and Google has announced its ‘Assistant’ service. All of these apps are designed to deliver an instant concierge-style chat service to help customers plan and manage their everyday needs. Property management A.I

Travel and Tourism 52

Travel and Tourism Concierge Book Valet Services 52

Les Roches

JULY 11, 2023

Overview of hotel management Whether a guest is visiting an exclusive resort in the Maldives or a boutique hotel in the United Kingdom, hotel management plays a vital role in providing their hospitality. Because they include the running and management of all aspects of a hotel, jobs in hotel management are extremely diverse.

Maintenance 40

Maintenance Concierge Communication Housekeeping 40

InnQuest

MARCH 1, 2023

Communications following a stay, either requesting feedback or promotional offers encouraging guests to revisit. The front desk’s function in guest services The front desk is the focal point of guest customer service and communication, significantly impacting how guests feel and respond.

Communication 219

Communication Reservations Book Information 219